De Havilland Dash 8-400 (Q400)

The De Havilland Dash 8-400 (Q400) is operated by WestJet Encore. It serves a critical role connecting smaller communities with the wider WestJet network.

  1. Cost-efficient

    The De Havilland Dash 8-400 is the highest-capacity turboprop on the market today and has the lowest unit cost. This is due to the modernized engine and aerodynamics of the aircraft, allowing it to use less fuel and transport guests more quickly and efficiently than previous models.

  2. Superior performance characteristics

    The De Havilland Dash 8-400 has superior performance characteristics which allow it to operate routes to more remote airports. This aircraft is versatile and can take off from and land at airports with various infrastructure constraints, allowing WestJet to transport more passengers from airports across Canada.

  3. Improved speed and range

    The De Havilland Dash 8-400 offers 40 per cent more range and 30 per cent faster cruise speeds compared to conventional turboprops, making it the most productive turboprop on the market. This allows for greater versatility in the routes this aircraft operates, allowing it to go a variety of distances with shorter flight times, improving its efficiency and guest’s comfort.

  • Seat information

    Standard Economy seats

    Location: Rows 7 to 20

    Seat pitch1: 76 cm (30 in) 
    Row 4 seat pitch: 79 cm (31 in)

    Seat width: 43 cm (17 in)

    Recline: 10 cm (4 in)


    Preferred Economy seats

    Location: Rows 4 to 6

    Seat pitch1: 76 cm (30 in) 
    Row 4 seat pitch: 79 cm (31 in)

    Seat width: 43 cm (17 in)

    Recline: 10 cm (4 in)


    Exit row seats

    Location: Row 2, C and D (right) only


    Premium seats

    Location: Rows 1 to 3

    Seat pitch1: Row 2 and 3 (left) and row 3 (right): 79 cm (31 in)
    Row 1 (left) and row 2 (right) face a wall (bulkhead)

    Seat width: 43 cm (17 in)

    Recline: 10 cm (4 in)


    1. Seat pitch is the distance from the back of each seat to the back of the seat behind it. More seat pitch usually equates to more legroom.
  1.  Limited services
    Our Dash 8-400 aircraft are not equipped with in-seat AC power or USB sockets, WestJet Connect or in-flight Wi-Fi.

     Limited overhead bin space
    The Dash 8-400 overhead bin space is often limited on full flights. Guests are encouraged to check carry-on bags for a smoother travel experience.

Accessibility information

  1. Movable aisle armrest locations

    Rows 2 to 20 (right side)
    Rows 3 to 20 (left side)

  1. Available

    • Onboard wheelchair
    • Assist handle in lavatories
    • Seat belt extenders
    • Baby change table
  2. Not available

    • Wheelchair-accessible lavatory
    • Braille and raised character row markers
    • Baby bassinets


Explore your next aircraft

WestJet’s aircraft are designed with safety, comfort and convenience in mind. Each aircraft offers a unique set of characteristics to meet the needs of our guests, with a range of different offerings onboard each aircraft for different routes. Explore WestJet’s flight guide for more information about our inflight food and beverage offerings, Wi-Fi availability, the WestJet Connect entertainment system, in-seat power and USB availability, plus other in-flight offerings specific to each type of aircraft, cabin and route.

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