Review individual biographies by clicking the Executive team links provided below.
Executive Vice-President and Chief Information Officer
" I am very excited to join WestJet. What has been accomplished since 1996 is nothing short of amazing and I see even more success in the future, particularly when we look at how much information technology can drive a great guest experience at a low cost. The application of technology in the aviation industry fascinates me and I look forward to bringing my experience to WestJet to help support our vision of becoming one of the most successful international airlines in the world."
Cheryl Smith became executive vice-president and chief information officer in April 2011. As WestJet's first CIO, she is responsible for the strategic direction of IT as it continues to be a key differentiator in delivering our exceptional guest experience. She also oversees the daily IT operations that support every WestJetter. Her mission is to ensure WestJet's IT process and team achieves operational excellence that supports WestJet's rapid growth.
She brings more than 30 years of experience in IT design, development, implementation and operations to her leadership role at WestJet. She has been the CIO for McKesson, the largest health-care company in the world, as well as the CIO for KeySpan Energy, a major gas and electric energy company in the eastern U.S. She has held executive positions in IT at Verizon and Honeywell Federal Systems and was a principal in the technology consulting division at Ernst & Young. Most recently, Cheryl was the CEO of the technology-based venture startup Utility.net, a company that offers high-speed low-cost Internet access to rural areas.
Cheryl is a favourite speaker at a number of large IT conferences each year. She is the co-founder of the CIO Institute, a certificate program that she helped found at the Haas School of Business at the University of California, Berkeley, which has now spread to a number of universities around the world. She enjoys working with talented technical people like those on her team at WestJet and helping them to become exceptional IT leaders.
When she isn't working in the world of IT, Cheryl enjoys spending time with her family. She is the oldest of 10 children, a family which has grown to 52 members (and growing). She has two children (now 4) she adores: a daughter who is a lawyer in Philadelphia, PA (married to an architect), and a son who is in advertising in Washington, DC (married to an accessories designer).