Review individual biographies by clicking the Executive team links provided below.
Executive Vice-President and Chief Information Officer
"I have watched the WestJet story unfold with great interest and I am eager to be a part of this great culture and the many growth opportunities on the horizon. Our team will look for innovative ideas and solutions that IT can bring to the table to improve the mission of each department. I am a strong believer in avoiding becoming the “IT of no". Our peers at WestJet should see IT as a partner to work with to help improve a process, answer a question, or deliver a solution."
Rocky Wiggins joined WestJet as Executive Vice-President and Chief Information Officer (CIO) on June 2, 2014. Rocky is responsible for the overarching strategy of WestJet's IT programs and the team's continuing effort to support both external guest experience and internal productivity. His mission is to ensure WestJet's IT process and team achieves operational excellence that supports WestJet's rapid growth.
Rocky comes to WestJet with 35 years of experience in the travel industry where he has worked to become a leader in technology innovation. Rocky has experience developing high volume commercial websites and transaction systems; automating guest support through kiosk and voice recognition applications; as well as a range of infrastructure projects that have aided operations, revenue, planning and human resources departments.
Rocky's previous position was CIO of Sun Country Airlines in Minnesota. Before that he was Senior Vice-President and CIO of AirTran Airways. His career in the airline industry began with 20 years spent at US Airways where he served in a number of management and director positions. Rocky also spent time working at Sabre Airline Solutions, the company that developed WestJet's airline platform.
Rocky studied physics at Guilford University, engineering at Western Kentucky University and has a Masters of Business Administration from Wake Forest University. Rocky originally hails from Owensboro, Kentucky and relocated to Calgary from Georgia with his wife, Kathleen. He has four children and enjoys fishing and woodworking. Rocky and his wife are looking forward to visiting the many beautiful places in Canada that they haven’t been to yet.