If you have a web-enabled mobile device, you can use it to check in for your flight and select a seat as early as 24 hours before your flight's scheduled departure. You can even email your boarding pass to your mobile device.
Starting June 6, 2012, you can use mobile check-in to choose an earlier flight, add a WestJet ID number to your reservation, or prepay excess baggage fees.
Before you check in, make sure to have the following ready:
- your reservation code or WestJet ID number
- your passport, if you are travelling internationally
- your hotel name or destination address if you are travelling to the U.S.
How do I check in using my mobile device?
In your mobile device's web browser, go to www.westjet.com/mobile
When can I check in and select my seat?
Mobile check-in is available 24 hours before your flight, right up until one hour prior to your scheduled departure.
I'm planning to check a bag. Where should I go once I get to the airport?
Depending on your location and travel destination, mobile check-in will direct you to either a self-serve bag tagging kiosk or Bag Drop area where a WestJet agent will be happy to help you.
I checked in and selected my seat but I can't email my boarding pass. How come?
Emailing a boarding pass is unavailable for international flights. You can still print your boarding pass at a kiosk or through web check-in.
If you made a special service request, you may need to pick up your boarding pass from a WestJet agent at Guest Assistance. This will help us make sure we meet your unique travel needs.
Why can't I check in?
Unaccompanied minors, guests travelling with a personal oxygen cylinder, guests who have purchased an extra seat, and guests travelling in a group of more than nine guests with the same last name must check in with a WestJet agent at Guest Assistance.
Which mobile devices are supported for mobile check in?
Most web-enabled mobile devices support mobile check-in.