Check-in and cut-off times
To ensure your travel experience is as smooth and stress-free as possible, please give yourself plenty of time to make your flight, drop off your baggage and to go through security and customs (if applicable).
| Flights | Within Canada | To/from the U.S. | To/from international destinations |
|---|---|---|---|
| Check-in opens (before departure) |
24 hours3 | 24 hours | 24 hours |
| Self-serve methods1 (web, kiosk2, mobile) |
60 minutes | 60 minutes | 60 minutes |
| Full-serve1 (counter3) |
90 minutes | 120 minutes | 120 minutes |
| Check-in and baggage4 check-in cut-off times | 45 minutes | 60 minutes | 60 minutes |
| Boarding gate arrival time5 |
30 minutes | 30 minutes | 30 minutes |
1 The recommended minimum check-in times shown here may not represent the amount of time required to drop off baggage and to go through security. Guests who have purchased a "Plus" fare type receive priority security screening at available airports.
2 Kiosk check-in is available up to 30 minutes prior to flight departure; though checking in less than 60 minutes prior to departure is not advised if you are travelling with baggage or departing from a busy airport.
3 Due to facility constraints, counter check-in opens in Calgary and Toronto three hours prior to departure.
4 Baggage will be accepted up to three (3) hours prior to departure at most locations.
5 If you arrive at the gate less than 10 minutes prior to departure and the aircraft is already boarded, you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.