Check-in and cut-off times
Give yourself plenty of time to make your flight
CHECK-IN TIMES |
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| Method | Flights within Canada | Flights to or from the United States |
Flights to or from international destinations |
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| Web | 24 hours - 60 minutes | 24 hours - 60 minutes | 24 hours - 60 minutes | ||||||
| Mobile | 24 hours - 60 minutes | 24 hours - 60 minutes | 24 hours - 60 minutes | ||||||
| Kiosk | 24 hours - 45 minutes | 24 hours - 60 minutes | 24 hours - 60 minutes | ||||||
| Counter | 90 minutes (recommended) |
2 hours (recommended) |
2 hours (recommended) |
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CHECK-IN CUT-OFF TIMES |
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|---|---|---|---|---|---|---|---|---|---|
| Method | Flights within Canada | Flights to or from the United States |
Flights to or from international destinations |
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| Counter | 45 minutes | 60 minutes | 60 minutes | ||||||
| Baggage | 45 minutes | 60 minutes | 60 minutes | ||||||
| Gate | 10 minutes | 10 minutes | 10 minutes | ||||||
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Other important information
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Due to facility constraints, counter check-in opens in Calgary and Toronto three hours prior to departure.
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The check-in and baggage cut-off time for all flights to or from the United States is 60 minutes.
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Baggage will be accepted up to three (3) hours prior to departure at most locations.
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You are required to be at your departure gate 30 minutes prior to your scheduled time of departure. Please allow time to be cleared through security (and customs if applicable). If you arrive at the gate less than 10 minutes prior to departure and the aircraft is already boarded, you will be denied boarding.