Air only reservations with WestJet

  WestJet Vacations package bookings

  Air only reservations with WestJet

• WestJet has no minimum or maximum stay-over requirements. It's up to you how long you stay.

• Fares are quoted on a one-way basis and are subject to change without notice.

• Our lowest fares are limited and may not be available on all flights. Some fares may be only be available on certain days and times.

• As seats are sold on the aircraft, the fare increases. We recommend you make your reservation as far in advance as possible.

• Promotional fares may have additional fare rules (specified at the time of booking).

• All website fares are subject to change until payment has been completed.

• WestJet fares are charged in either Canadian or U.S. currency. For reservations made on our website, the currency will be determined by where your travel begins. For example, if you depart from Toronto, your flight cost will appear in Canadian dollars. If you depart from a destination outside of Canada, the cost will appear in U.S. dollars. All new reservations made through our call centre will be charged in Canadian dollars.

• Please visit taxes and fees for information on how your flight's total cost is calculated.

• We do not offer discounted fares for children, students, seniors or military personnel. We offer everyday low fares, and occasionally seat sale fares.

Air only bereavement fares

• Bereavement fares can only be booked through our Sales Super Centre at 1-800-581-9499. We will ask for some general information at the time of booking and may call you if we need to know a little more.

• WestJet offers bereavement fares on all of our flights to those who have had a death in their immediate family. These fares offer maximum flexibility with no fees. WestJet will offer a discount to a guest travelling to several types of funerals, including funerals of fallen firefighters, police officers, military personnel, and emergency services personnel, where the guest would not normally qualify for a bereavement fare.

• Although our bereavement fares are lower than our regular last-minute fares, we sometimes offer last-minute sales that may be even lower. We encourage you to look for these sales on our website, but please note that these fares will be subject to a change fee.

• Bereavement fares cannot be used for WestJet Vacations packages.

Air only change and cancel policies

We want our change and cancel policies to be as flexible as you are. Because we know that plans change, you may change or cancel your WestJet flight(s) up to two hours prior to your scheduled time of departure. For our change and cancel fees, please visit service fees.

Air only changes to the form of payment

If you have paid for your reservation using a credit card or payment card and you'd like to use your travel bank credits instead, give us a call at 1-800-581-9499 within 24 hours of making your reservation. Unfortunately, changing the form of payment after 24 hours from the time of booking is not permitted.

Air only no-show policy

Failure to show up for the first flight on a reservation, or failure to complete a round-trip or multi-segment reservation, will result in all remaining segments being cancelled, and the fares, fees, charges and taxes paid for the reservation will not be refunded or made available for future reservations.

  WestJet Vacations package bookings

• We require all WestJet Vacations package bookings to be made a minimum of 72 hours in advance.
• Although there is generally no maximum stay requirement, some hotel properties may have a minimum stay requirement.
• Pricing is based on the number of adults, children and infants travelling. Many hotels allow children and infants to stay for free when sharing existing bedding in a room with an adult. The total price will reflect the appropriate pricing based on the number of occupants and may be adjusted for the age of any children you have added to the reservation.
• When pricing a WestJet Vacations package with children and infants, offers such as “stay and/or eat free” are included in the total cost.
• The “Packages from” is the total package cost divided among all guests travelling, including children and infants. All package prices displayed on our website are subject to change until the purchase and approval of the reservation has been completed by WestJet Vacations.
• Prices are quoted in Canadian currently only, and are subject to change without notice and may be subject to additional taxes, fees and surcharges. Please see the cost of your flight for more details.
• WestJet Vacations package bookings are available only for Canadian residents. Please note: if you are travelling from Quebec, you must book through your travel agent.
• Our lowest price is limited and may not be available on all packages. Some packages may only be available on certain days and times or for specific locations.
• Promotional fares may have additional fare rules, specified at the time of booking.
• Payment in full at the time of booking is required. WestJet Vacations accepts American Express, Visa, MasterCard and WestJet dollars for payment. WestJet credits and gift certificates are not accepted as payment.

WestJet Vacations bereavement fares

WestJet Vacations does not offer bereavement fares.

WestJet Vacations change and cancel policies

• Changes must be done by WestJet Vacations during business hours.
• Changes will be accepted by WestJet Vacations until 21 days prior to departure, however, some suppliers may not accept changes.
• All changes are subject to a fee per person plus any applicable supplier rates and charges.
• Name changes are not permitted, with the exception of name corrections.
• A change of property is treated as a cancellation, not as a change.

WestJet Vacations changes to the form of payment

You may request a change to your form of payment 24 hours after the completion of your booking at no charge. Changes to the form of payment are not permitted after 24 hours.

WestJet Vacations cancellation

• Cancellations must be done by calling WestJet Vacations during business hours.
• Cancellation outside of 21 days are subject to a fee per person, plus applicable supplier rates and charges, with the remainder of the package price refunded to the original credit cards.
• Cancellations within 21 days of departure will result in a full forfeit of the amount paid. We recommend the purchase of travel insurance.

Missed or unused flights or package components

Missed flights or unused package components are non-refundable and non-credible.