If you require oxygen, you can bring either gaseous oxygen or a portable personal oxygen concentrator on your flight. Please read below for restrictions and requirements for each of these options and contact us at
1-800-581-9499 no later than 48 hours prior to your flight's scheduled time of departure. We will need this time to add this information to your booking.

Oxygen Acceptance

Only gaseous oxygen is permitted and cylinders must be free of cracks or defects and must have a regulator attached to the cylinder. WestJet cannot assume responsibility for oxygen cylinders that are not accepted for travel. Personal-use oxygen cylinders are accepted only as carry-on. Please make your own arrangements to obtain personal-use gaseous oxygen cylinders.

Allowances

Within Canada, WestJet will only permit a maximum of two guests requiring oxygen on each flight and a maximum of two oxygen apparatus per guest. Oxygen cylinders are not permitted in checked baggage and must be taken as carry-on.

Reservations

WestJet will accept guests with oxygen on domestic flights only. We are unable to provide service for guests who require oxygen on flights to the U.S., Mexico or the Caribbean.

Amount

It is your responsibility to ensure you have enough oxygen for the duration of the flight.

Documentation

If you are travelling with oxygen, we recommend that you bring a doctor's note confirming you are healthy enough for travel. We also recommend that you bring all documents related to type of cylinder you have (e.g., flow rate, PSI and capacity).

Conditions for acceptance

• All cylinders must be equipped with a permanent regulator, as regulators cannot be changed during the flight. Oxygen cylinders without a regulator will not be accepted for transport due to safety reasons.
• The flow rate must not exceed 4 L/min.
• WestJet will accept the following cylinder sizes only, and the cylinders must not exceed the following dimensions or weight:

Cylinder battery acceptance

If you are travelling with a battery-operated regulator for your oxygen cylinder, bring extra batteries with you to ensure that your oxygen's regulator can continue to operate.

Usage

Please ensure you are able to see, hear and understand the device's cautions and warnings with the ability to respond accordingly without assistance. If you are unable to do so, we strongly suggest you travel with a personal attendant who can assist you.

Portable Oxygen Concentrators (POC)

Allowances

• WestJet permits guests who require oxygen to use an approved portable oxygen concentrator onboard flights to any destination. Other POCs not included on this list may be carried on board, but may not be used.

Acceptance

A label indicating the oxygen device is approved for use on an aircraft must be attached. The following POCs are permitted on WestJet aircraft:

• AirSep LifeStyle (must be RTCA/DO-160D Section 21 Category M Compliant)
• AirSep Freesytyle
• Delphi RS-00400 (EVO Central Air)
• DeVilbiss iGo
• Inogen One or Inogen One – G2  
• International Biophysics LifeChoice
• Invacare SOLO2 or Invacare XPO2
• Oxlife Independence
• Respironics EverGo
• SeQual Eclipse 

Battery acceptance

Your POC may only be used in the battery-operated mode and you must have enough fully charged batteries for the duration of your flight as well as any unanticipated delays. Extra batteries must be packaged for carry-on in a manner that will prevent a short circuit. Battery terminals must be either recessed or packaged so as to prevent contact with metal objects, including the terminals of other batteries. Batteries are only accepted as carry-on.

Documentation

When travelling with a POC, you must present a physician's statement to the Customer Service Agent at check-in, as well as to the flight attendant upon boarding. The letter must be on your physician's letterhead with an issue date of no more than one year prior to flight departure date. The letter must state the following:

• The oxygen is medically required for all portions of the flight (taxi, take-off, cruise and landing).
• The user has the ability to see, hear and understand the device's cautions and warnings and that they are able to respond accordingly without assistance. If not, the user must travel with a companion who is capable of performing these functions on their behalf.
• The maximum flow rate corresponds to the pressure in the cabin under normal operating conditions. Cabins are pressurized to an altitude of approximately 8,000 feet.