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Service fees


We charge fees for the optional services our guests use. The fee amounts show the minimum to maximum tax (0-18 per cent) payable which may be applicable in some circumstance, and unless otherwise noted, fees are shown in Canadian dollars. Fees are charged in the currency of the reservation. Based on the location of fee payment, conversion to Canadian dollars, U.S. dollars or to the local currency may occur. Much as we'd like to, we can't accept payment in the form of songs, yardwork or feats of strength.

Travelling with one of our airline partners? Be sure to familiarize yourself with the fees for your journey by visiting our airline partners page. Fees are collected on a one-way basis by the airline operating the first flight for each direction of your journey.

  • Carry-on baggage

      Carry-on items help to make your trip more comfortable and convenient. We do our best to accommodate our guests' carry-on allowance in the cabin, but acceptance of carry-on baggage is subject to space availability.1 Good guideline: your souvenir stuffed buffalo head is definitely going in checked baggage. For more details, please visit our carry-on baggage page.

      One item of carry-on baggage Free
      One personal item Free

      1 If adequate space is not available carry-on items will be placed in checked baggage (and be unavailable for the duration of the flight) at no cost.


  • Checked baggage

      Baggage fees2 for bookings made prior to November 3, 2015 and for travel up to and including January 5, 2016

      Checked baggage fees
      (Fees are charged based on the least restrictive guest type.)
        First bag3,4 Second bag3,4 Third3,4,5, fourth3,4,5,6, overweight, oversized4 (each piece)
      Econo fare $25-29.507 $25-29.50 $75-88.50
      Flex fare $0 $25-29.50 $75-88.50
      Plus fare $0 $0 $75-88.50
      Travel outside of Canada/U.S. $0 $25-29.50 $75-88.50
      WestJet Vacations $25-29.507 $25-29.50 $75-88.50
      WestJet RBC® World Elite MasterCardǂ primary cardholders $08 $25-29.50 $75-88.50
      WestJet Rewards Silver members $08 $25-29.50 $75-88.50
      WestJet Rewards Gold members $08 $08 $75-88.50

      Baggage fees2 for bookings made on or after November 3, 2015 and for travel on or after January 6, 2016

      Checked baggage fees
      (Fees are charged based on the least restrictive guest type.)
        First bag3,4 Second bag3,4 Third3,4,5, fourth3,4,5,6 (each piece)
      WestJet, all destinations
      Econo fare $25-29.50 $35-41.30 $100-118
      Flex fare $0 $35-41.30 $100-118
      Plus fare $0 $0 $100-118
      WestJet Vacations
      WestJet Vacations for travel outside of Canada/U.S. $0 $35-41.30 $100-118
      WestJet Vacations for travel within Canada/U.S. (excluding Puerto Rico) $25-29.50 $35-41.30 $100-118
      WestJet Rewards
      WestJet RBC® World Elite MasterCardǂ primary cardholders $08 $35-41.30 $100-118
      WestJet Rewards Silver members $08 $35-41.30 $100-118
      WestJet Rewards Gold members $08 $08 $100-118

      2 In the event that a bag is lost, guests will be reimbursed for their baggage fee (not including excess valuation) in addition to settlement for the loss of baggage.
      3 In addition to any other applicable baggage fee, each overweight bag will be charged a fee of $75-88.50 CAD.
      4 In addition to any other applicable baggage fee, any oversize baggage will be charged a fee of $75-88.50 CAD. Only one oversize golf bag with clubs is permitted on flights to or from Jamaica or Trinidad and Tobago.
      5 A third or fourth piece is not permitted on flights to or from Jamaica or Trinidad and Tobago.
      6 A fourth piece is not permitted on flights operated by WestJet Encore.
      7 A fee is charged for flights within Canada or to and from the United States (excluding Puerto Rico). A first bag fee is not charged for flights to and from international destinations (Caribbean, Central America, Europe and Mexico).
      8 The fee will be waived for eligible WestJet Rewards member and up to eight companions travelling on the same reservation (excludes WestJet groups and WestJet Vacations group bookings); the eligible member's WestJet Rewards ID must be on the reservation at the time of check in.


  • Changes

      Change shouldn't be difficult. At least we don't think so. That's why our fares allow you to change a guest's name or itinerary, and even the option to change to an earlier or later flight on the day of travel.

        Changes9 made within
      24 hours of booking
      Changes9 made more than
      24 hours after booking10
      Econo fare $011,12
      €011,12
      £011,12
      $75-88.5013
      €49-57.8213
      £41-48.3813
      Flex fare $011,12
      €011,12
      £011,12
      $50-5913
      €33-38.9413
      £28-33.0413
      Plus fare $011
      €011
      £011
      $011
      €011
      £011

      9 Name changes can only be made by calling 1-888-937-8538 (1-888-WESTJET).
      10 Changing to an earlier flight, or re-accommodation for a missed flight, to the same origin and destination on the same day of travel must be requested at the time of check in (or at the airport within two hours of a missed flight) and is subject to availability. Difference in fare will not be charged or refunded for a change to an earlier or missed flight. For missed flight re-accommodation you must notify us at the airport within two hours of your missed flight. Applicable change fee will be waived for WestJet Rewards Gold members.
      11 If the new fare is higher, the difference in fare and applicable taxes will be collected (except for changes to an earlier or later flight on the day of travel). If the new fare is lower, the difference in fare and applicable taxes will be refunded to the original form of payment. Call us at 1-888-937-8538 (1-888-WESTJET).
      12 Except same-day travel bookings (flights departing within 24 hours of booking) where a fee of $75-88.50 for Econo fares and $50-59 for Flex fares will apply.
      13 If the new fare is higher, the difference and applicable taxes will be collected. If the new fare is lower, and a balance remains after the fee has been assessed, the remainder will be placed in a Travel Bank for future use on a WestJet flight.


  • Cancellations

      Life sometimes gets in the way of plans. We understand, and we try to be as accommodating as possible when plans change. Guests may cancel flights up to two hours before scheduled departure. In the case of a no-show all funds are forfeited, and that's no fun for anyone.

        Cancel within 24 hours of booking
      (not including same-day travel14)
      Cancel more than 24 hours after booking, up to and including same-day14 travel
      Econo fare We will refund to the original form of payment.

      Please call 1-888-937-8538 to receive a full refund if you booked using multiple forms of payment.
      $75-88.5015
      €49-57.8215
      £41-48.3815
      Flex fare $50-5915
      €33-38.9415
      £28-33.0415
      Plus fare $50-5916
      €33-38.9416
      £28-33.0416
      OR
      $017
      €017
      £017

      14 Same-day travel is defined as a flight departing within 24 hours.
      15 This fare is non-refundable to the original form of payment when cancelled more than 24 hours after booking or for same day bookings. After the cancellation fee has been assessed, the remainder will be placed in a Travel Bank for future use. Any portion paid with WestJet dollars will be refunded to your WestJet Rewards account.
      16 The fee will be taken from the original amount paid, and the balance will be refunded to the original form of payment.
      17 There is no fee to have the funds credited to a Travel Bank for future use on a WestJet flight.


  • Seat selection
      • The seat fees shown below are in Canadian dollars. If you are paying for a seat fee on westjet.com, the fee will be charged in the currency of your reservation when selecting a seat more than 24 hours before flight time.
      • Seat selection (excluding seats in Plus) is free of charge from 24 hours to 60 minutes before your flight's scheduled departure, but only through web check-in and mobile check-in (some restrictions apply).
      • Fees for advance seat selection are charged for each flight segment, each direction of travel and by length of segment. Flight segments are identified by flight numbers; each flight number represents one flight segment. All times are approximate.
      • Seat fees are non-refundable within 24 hours of scheduled departure with the exception of full itinerary cancellations made more than two hours before the originally scheduled time of departure. Learn more about seat selection options.

      Fees for advance seat selection prior to check-in and Plus seats at check-in.

        Regular seat Exit row seat Plus seat18
      Econo fare $5-23.60 $10-59 $15-17719
      Flex fare $5-23.60 $10-59 $15-17719
      Plus fare - - $0
      Group bookings $5-23.60 $10-59 $15-17719

      18 Seats in Plus are located in the first three or four rows of the aircraft and include extra legroom, advance boarding, first access to overhead bins, and premium food and beverages (beer, wine, spirits). Our Boeing 737 aircraft includes a blocked middle seat. Our Boeing 767 aircraft are equipped with wider seats. Seats on flights operated by WestJet Encore do not have extra legroom. If Plus is selected at check in, checked baggage, no fee for changes and cancellations and priority security are not included. Selections vary based on flight length, time of day and availability. WestJet reserves the right to limit alcohol service.
      19 For purchase at time of check-in, if available.


  • Additional options

      Did you know we fly lobsters too? And you don't even have to buy them a seat (just a special box). We have some other special services that you might be interested in. Unfortunately, lemon herb butter is not one of them.

      Service Fee and details
      Unaccompanied minor $100-118 per direction. Learn more.
      Lounges $26.88-36.80 for all fare types
      (at select airports).
      Travel Bank credit extension $20-23.00
      Some credits may not qualify for extension. Learn more.
      Seafood boxes20 $10-11.80
      Boxes measure
      61 cm x 38 cm x 18 cm
      (30 in. x 15 in. x 7 in.).
      Excess valuation $10-11.80 per item

      20 These boxes do not include coolant, or the lobsters, and may only be available for purchase seasonally at select airport locations.


  • Pet kennel fees

      When your pet flies WestJet, they're our guest. Okay, so they don't get spicy snack mix or seatback TV - yet - but we do work hard to ensure your pet travels in comfort and safety.

      To ensure we provide the best ride for your pet, travel dates, kennel sizes, animal types and other restrictions apply. Learn more.

      • Pets are not accepted at all hotels, or may be permitted with additional charges. Please contact the hotel directly to inquire.
      • Not travelling with your pet? WestJet Cargo can help get your animal where they are going.
       
      Pets in the cabin $50-59.00
      Pets as checked baggage $75-88.50

  • Inflight services and buy-on-board

      All WestJet aircraft are cashless. We accept the WestJet RBC® MasterCardǂ, American Express®, Diners Club International®, Discover®, MasterCard® and Visa®. On-board purchases are charged in Canadian dollars.

      Service Fee and details
      Beverage and snack
      (on flights over one hour)
      Complimentary
      Food options
      (availability based on flight time and duration)
      $2.00-17.2521
      Alcoholic beverages
      (availability based on flight time and duration)
      $6.50-8.5321
      Live seatback TV Complimentary for domestic flights within Canada
      Movies
      (pay-per-view)
      $5.99-6.89 each
      Earbuds Standard $3.50-4.03
      Premium $10-11.50
      Noise cancelling $30.00-34.50
      Blanket $4-4.60

      21 Guests seated in Plus (located in the first three or four rows of the aircraft) receive food and beverages (beer, wine and spirits). WestJet reserves the right to limit alcohol service.