Service fees

Optional fees are charged per guest. The fee amounts show the minimum to maximum tax range (0-18 per cent) payable which may be applicable in some circumstances. When paid through our contact centre or on westjet.com, the fees shown below will be charged based on the currency of the reservation.

If you are paying a fee at the airport, we will accept Canadian or U.S. dollars, or if you are in an international destination, we will accept the equivalent amount of the local currency.

Travelling with one of our airline partners? Be sure to familiarize yourself with their fees as they may be different from ours and some services may not be offered.

Travelling in a group? Additional service fee information is available on our groups page.

  • Carry-on baggage

    • Carry-on baggage

      For more details, please visit our carry-on baggage page.
      One item of carry-on baggage Free
      One personal item Free
  • Checked baggage

    • Checked baggage1

      Baggage fees may be combined (for example, if a bag is overweight and oversize both fees would apply), and may apply to sporting equipment. For more details, please visit our checked and excess baggage.
       FirstSecondThird2 Fourth2 3
      Overweight4 or Oversize2
      Econo fare Free $20-23.60 $50-59 per item
      Flex fare Free $20-23.60 $50-59 per item
      Plus fare Free $0 $50-59 per item
      WestJet Vacations and
      WestJet Vacations groups
      Free $20-23 $50-57.50 per item
      Excess valuation $10-11.80 per item

      1In the event that a bag is lost, guests will be reimbursed for their baggage fee (not including excess valuation) in addition to settlement for the loss of baggage.
      2Not available for flights to Jamaica or Trinidad and Tobago.
      3Not available on flights operated by WestJet Encore.
      4Only one golf bag with clubs permitted to Jamaica or Trinidad and Tobago.

  • Name, itinerary, or same-day airport changes

    • Name5, itinerary6 7, or same-day airport changes8

        Within 24 hours after booking More than 24 hours after booking
      Econo fare $05 6 9 $75–88.505 7 8
      Flex fare $05 6 9 $50-595 7 8
      Plus fare $05 6 9 $05 6 8
    • 5Name changes are not available on westjet.com or for guests on WestJet Vacations and WestJet Vacations group bookings. Please call us at 1-888-937-8538 (1-888-WESTJET).
      6If the new fare is higher, the difference in fare and applicable taxes will be collected. If the new fare is lower, the difference in fare and applicable taxes will be refunded to the original form of payment. Call us at 1-888-937-8538 (1-888-WESTJET).
      7If the new fare is higher, the difference and applicable taxes will be collected. If the new fare is lower, and a balance remains after the fee has been assessed, the remainder will be placed in a Travel Bank for future use on a WestJet flight.
      8Same-day airport changes refers to taking a flight that leaves before the originally scheduled flight or taking a later flight after the flight has been missed. These services may be available upon request for flights departing on the same day to the same destination if space is available and the flight qualifies. To take a later flight, we require notification within two hours of the missed flight. Call us at 1-888-937-8538 (1-888-WESTJET) for more information.
      9Except same-day travel bookings (flights departing within 24 hours of booking) where a fee of $75-88.50 for Econo fares and $50-59 for Flex fares will apply.

  • Cancellations

    • Cancellations

      Failure to cancel more than two hours prior to flight departure will result in all funds being non-refundable.
        Cancel within 24 hours of booking
      (not including same-day travel10)
      Cancel more than 24 hours after booking or for same-day10 travel
      Econo fare We will refund to the original form of payment. Please contact us to receive a full refund if you booked using multiple forms of payment. $75-88.5011
      Flex fare $50-5911
      Plus fare $50-5912
      OR
      $013
    • 10Same-day travel is defined as a flight departing within 24 hours.
      11This fare is non-refundable when cancelled more than 24 hours after booking or for same day bookings. After the cancellation fee has been assessed, the remainder will be placed in a Travel Bank for future use. Any portion paid with WestJet dollars will be refunded to your WestJet Rewards account.
      12With remainder refunded to the original form of payment
      13No fee if credited to a Travel Bank for future use on a WestJet flight. Call us 1-888-937-8538 (1-888-WESTJET)

  • Advance seat selection

      • Seat selection is free of charge at the time of check in within 24 hours of scheduled departure (excluding seats in Plus).
      • Fees for advance seat selection are charged for each flight segment, each direction of travel and by length of segment. Flight segments are identified by flight numbers; each flight number represents one flight segment. All times are approximate.
      • Seat fees are non-refundable within 24 hours of scheduled departure with the exception of full itinerary cancellations made more than two hours prior to the originally scheduled time of departure. Learn more.

      Advance seat selection

       Regular seatExit row seatPlus seat14
      Econo fare $5–23.60 $10–35.40 $15–53.1015
      Flex fare $5–23.60 $10–35.40 $15–53.1015
      Plus fare - - $0
      Group bookings $5–23.60 $10–35.40 $15–53.10

      14Seats in Plus are located in the first three rows of the aircraft and include extra legroom, advance boarding, designated overhead bins, and complimentary food and beverages (beer, wine, spirits) from our on-board menu. Selections vary based on flight length, time of day and availability. WestJet reserves the right to limit alcohol service. Seats on flights operated by WestJet Encore do not have extra legroom.
      15Guests booking Econo and Flex fares can only select a seat in Plus at the time of check in.

  • Additional options

    • Additional options

      Unaccompanied minor $100-118 per direction
      Learn more
      Lounges $26.88-36.80 for all fare types
      (at select airports).
      Travel Bank credit extension $20-23.00 Some credits may not qualify for extension.
      Learn more
      Seafood boxes $10-11.50.
      These boxes do not include coolant, and may only be available for purchase seasonally at select airport locations.
      Boxes measure 61 cm x 38 cm x 18 cm (30 in. x 15 in. x 7 in.).
  • Travelling with pets

      • Travel dates, kennel sizes, animal types and other restrictions apply. Learn more.
      • Pets are not accepted at all hotels, or may be permitted with additional charges. Please contact the hotel directly to inquire.

      Travelling with pets

      Pets in the cabin $50-59.00
      Pets as checked baggage $50-59.00
  • Inflight services and buy-on-board

      • On-board purchases will be charged in Canadian dollars.
      • All WestJet aircraft are cashless. We accept American Express, Diner's Club, Discover, MasterCard and Visa for on-board purchases.

      Inflight services and buy-on-board

      Beverage and snack
      (on flights over one hour)
      Complimentary
      Food options
      (availability based on flight time and duration)
      $2.00-17.2516
      Alcoholic beverages
      (availability based on flight time and duration)
      $6.50-8.5316
      Live seatback TV Complimentary for domestic flights within Canada
      Movies
      (pay-per-view)
      $5.99-6.89 each
      Earbuds Standard $3.50-4.03 CAD
      Premium $10-11.50
      Noise cancelling $30.00-34.50 CAD
      Blanket $4-4.60 CAD

      16Guests seated in Plus (located in the first three rows of the aircraft) receive complimentary food and beverages (beer, wine, spirits) from our on-board menu. WestJet reserves the right to limit alcohol service.