WestJet Mobile check in - Technical requirements

Technical Requirements

A. Mobile Devices and Browsers

The WestJet Mobile check in application has been optimized for use on the following mobile devices:

RIM Blackberry with the Internet Browser (tested with Blackberry 7250 and 8703).
Pocket PC (i.e. using the Windows Mobile Operating System) with the Mini Internet Explorer browser

The application has been designed to run on mobile web browsers that support the standards noted below:

Minimum 128-bit encryption
Minimum usable Screen Width: 120 Pixels, Optimal 320 x 240 (QVGA)
Mark Up Language Support: XHTML - Basic Profile
Character Encoding: UTF-8
Image Format Support: JPEG, GIF 89a (non-interlaced, non-transparent, non-animated)
Style Sheet Support: External CSS Level 1, with internal definition of style and font properties
HTTP: HTTP/1.0 or more recent (HTTP/1.1)

Please ensure you have "Support Java Script", "Allow JavaScript popups" and "Use Foreground and Background colours" enabled.

If you are having difficulty using the application, you may need to upgrade your mobile browser.

Settings:

For a Blackberry with the Internet Browser, to improve the visual presentation, set the following browser configuration options on:

HTML Tables
Style Sheets

B. Troubleshooting:

Why does nothing happen when I try to find my reservation?
The problem can be one of the following:

Your mobile web browser does not support secure connections with 128-bit encryption.

Guests using Mobile check in require a browser with 128-bit encryption. 128-bit encryption is the highest level of security currently available to prevent the risk of the information being intercepted and read by a third party. If you are having difficulty, you may need to upgrade your mobile web browser.

Your browser or ISP may be trying to deliver you an older or cached version of the page.

Is my credit card number safe?
We make every effort possible to ensure the safety and security of all your personal information including your credit card number. Secure connections, data masking and password protection are some of the ways we make it safe for you to use your credit card number to search for your PNR. Secure connections allow your personal information to be safe, and used only by WestJet. SSL (Secure Socket Layer) encrypts all the data that flows from your computer to our website using a randomly generated code. This code is strong enough that even if someone managed to intercept your data among the billions of other bits of data that flow through the Internet every second, it would take years on the fastest of computers to decode.

Why do I keep getting a message saying my session has timed out?
You may receive this message if you stop interacting with the system for more than 30 minutes during the check in process. If this occurs, please return to the main menu to restart the process.