ID and Travel Documents
All guests aged 18 and over are required to present at the gate, during boarding, one piece of valid government issued photo ID showing their name, date of birth and gender. If a valid government issued photo ID is not available, then two pieces of valid government issued non-photo ID will be required one of which must show their name, date of birth and gender.
Accepted valid government issued photo ID and non-photo ID are:
- Passport
- Citizenship card
- Permanent resident card
- Driver's license
- Health card
- Provincial/Territorial Government Identification Cards (GIC)
- Birth certificate
- Record of Landing Form/Confirmation of Permanent Residence (IMM 5292)
- Immigration documents issued to foreign nationals (work permit, study permit, visitor record, temporary resident permit, refugee approved status)
- Canadian military ID
- Federal police ID
- Federal, provincial, and municipal government employee ID
- Social insurance number (SIN) card
- Old age security (OAS) identification card
- Certificate of Indian Status (Status Card) issued by Indian and Northern Affairs
- CBSA NEXUS Card
- Restricted Area Identity Card (RAIC or Red Pass)
For more information on the type of identification which will be accepted for air travel, as per the identity screening requirements, please visit the link below:
www.passengerprotect.gc.ca/identity.html
Transborder Travel - Identification and Travel documents
- Guests travelling to the U.S. are required to provide destination information at check in. Please be prepared to provide the Customer Service Agent with the name of your hotel (if applicable), the address, city, and zip code of where you'll be staying.
- Passport required - On January 23, 2007, the United States implemented the Western Hemisphere Travel Initiative (WHTI), which requires all air travellers (including children of all ages) from Canada, the United States, Mexico, Central and South America, the Caribbean and Bermuda, to present a passport to enter or re-enter the United States. Failure to produce a passport will result in denial of boarding and / or entry to the United States.
- If you are a citizen of a country other than Canada or the United States, please contact your consulate or embassy for your boarding requirements, or contact our Call Centre at 1-888-WESTJET or 1-800-538-5698.
Adults travelling with minor children: Check out the following Foreign Affairs Canada website for detailed information on providing proper documents for children: www.voyage.gc.ca/preparation_information/children_enfants-eng.asp or contact your consulate or embassy.
International Travel - Entrance requirements and additional information
- All guests are strongly encouraged to have a valid passport when travelling internationally, however, for specific entrance requirement, please contact our Sales Super Centre at 1-888-WESTJET or 1-800-538-5698, or the countries embassy.
- Embassy contact information and additional travel information for each country may be found on the Foreign Affairs Canada web site at: http://www.voyage.gc.ca.
- Adults travelling with minor children: Check out the following Foreign Affairs Canada website for detailed information on providing proper documents for children: http://www.voyage.gc.ca/preparation_information/children_enfants-eng.asp or contact your consulate or embassy.
- Children travelling alone or with one parent: WestJet is able to advise of requirements for proof of identification and citizenship, however please contact your Consulate or Embassy to confirm additional requirements about minors travelling alone or with one parent/adult, including proof of custody, notarized letters, etc.
Disinsection:
As a Canadian registered air carrier, WestJet is required by several countries to spray insecticide in the flight deck and guest cabin prior to traveling to their country. This is a preventative measure against the importation of foreign insects that may carry disease or damage crops.
WestJet uses Permethrin #216, an insecticide approved by the World Health Organization (WHO) for application on board commercial aircraft. According to the WHO, short-term exposure when spraying this insecticide has not been found to cause any adverse health effects.
More information on disinsection can be found on the Transport Canada website at:
http://www.tc.gc.ca/civilaviation/commerce/ohs/disinsection/westjet.htm