Set along a spectacular white sand beach on the exclusive Riviera Maya, in the luxurious residential complex of Grand Coral, containing a beautifully manicured 18-hole golf course, designed by the famous world golfer, Nick Price. The Sandos Caracol Resort & Spa lies along the exotic Mayan jungle and is surrounded by natural underwater caves (“Cenotes”), Mangroves and lagoons where you can admire the typical fauna and flora of the region.


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  • 53km from the Cancun International Airport and just a short distance from the quaint town of Playa del Carmen.


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  • 956 rooms


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  • 6 à la carte
  • 2 buffets
  • 1 snack bar

Meal plan options:

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  • all inclusive


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  • 10 bars
  • 1 nightclub

Available onsite:

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  • 4 pools
  • fitness centre

Children and teens:

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Children ages: 2 to 12


  • wheelchair accessible rooms
  • public areas wheelchair accessible

Check-in time:

3:00 pm

Check-out time:

12:00 pm

Your price includes:

  • Round trip airport transfers
  • 24-hour all inclusive
  • Unlimited international and domestic drinks
  • Daily activities
  • Nightly entertainment
  • Intro scuba lessons in the pool
  • All taxes
  • Tennis (unlimited day and night use within schedule of operation (reservation required). Includes equipment (balls & rackets), proper attire and court shoes required.
  • Water sports: Boogie board, Sailing (insurance fee applies) & Kayaking
  • Snorkelling gear (1 hour per day)
  • Fitness Centre: free use of exercise equipment, sauna, steam room & Jacuzzi (18+ yrs).
  • “Kid’s Club” from 10:00 am to 10:00 pm (4-12 years) with supervised full activities program: children’s pool, games and crafts. Mini disco.
  • For the ages 2-3 years, the schedule of the Baby Club is 10 am to 1 pm and 3 to 6 pm.
  • Teen’s Activities.
  • Eco – Tour: enjoy a beautiful walking tour and discover the marvellous natural areas of our Eco-Resort.
  • Eco - Activities for Kids: focused on teaching our children to live in harmony with nature, to take care of the environment
  • Romantic Canoe Ride: enjoy a romantic and relaxing canoe ride through the natural waterways of our mangroves. (Reservation required – for couples).

Resort fee


No resort fee


Resort fee

A resort fee is a fee payable to the resort. This fee varies per resort and may cover items such as fitness centres, internet, local calls, etc.

Reviews 88% of guests recommend this hotel.

  • Loved it, beautiful place and amazing staff!!! Free tours are an added extra!!

    Clare jenkins on Mar 05, 2016
  • Would definitely stay again

    katlman on Feb 03, 2016
  • Good pools, nice beach and food.

    Susan on Feb 02, 2016
  • Great resort

    H & M on Dec 13, 2015
  • We really enjoyed our stay.

    Chris & Sandy on Feb 27, 2014
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