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    Construction on going in many areas of the main hotel and pool.

    Not recommended

    Reviewed by Blau on Aug 09, 2012

    Date of stay: August 2012

    Trip type: Family

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.

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    Swim with the dolphins

    Would recommend

    Reviewed by Margie on Sep 06, 2011

    Date of stay: April 2011

    Trip type: Couple

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.

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    voyage holguin

    Would recommend

    Reviewed by Richard on Aug 25, 2011

    Date of stay: October 2010

    Trip type: Couple

    Tres belle endroit pour de la plongé en ...

    Tres belle endroit pour de la plongé en hapné.

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    Awesome Family Vacation Spot

    Would recommend

    Reviewed by Sarah on Jul 22, 2011

    Date of stay: February 2010

    Trip type: Family

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back

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      TripAdvisor

      What to expect (based on 2050 reviews):

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        5 most recent TripAdvisor reviews:

        Pleasant surprise

        Reviewed by jez2Scarborough(scarborough) on Jul 13, 2014

        Having read lots of negative reviews, and also not fans of all inclusive, we had lowered our expectations accordingly. We upgraded to Blau Plus on arrival, as it was very cheap, and we were very...

        Having read lots of negative reviews, and also not fans of all inclusive, we had lowered our expectations accordingly. We upgraded to Blau Plus on arrival, as it was very cheap, and we were very pleased with what we got extra. Allowing us the various options of dining and the VIP bar were worth it on their own. The food and drink was good, and reasonable choice as well. Entertainment was superb on a night time, with the very talented local singers, dancers, magicians etc. The beach was nice, and plenty of space to sunbathe without the crowds. Snorkeling was also much better than expected, and perfect for novices, although it is better if you wear water shoes, as a few small rocks around. I was able to video an octopus for 20 minutes, and a very large barracuda. Both were not in deep water. We took local taxis to visit different places, and these can be found at the hotel entrance. It was great to be driven around in 1950's chevy's which were well looked after. All in all a great time, and surprisingly we would return even though as I mentioned, we don't normally like all inclusives.

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        Nice resort in Holguin

        Reviewed by firstimersToronto(toronto) on Jul 08, 2014

        My family and i travelled in the last week in May and this resort was a nice quiet place to stay with family. Our rooms were newer in the VIP section on the ground floor which was a relief because...

        My family and i travelled in the last week in May and this resort was a nice quiet place to stay with family. Our rooms were newer in the VIP section on the ground floor which was a relief because there are no elevators to take you to the 3rd floor if your rooms are there. We asked for adjoining rooms and that was provided with additional beds which were nice for our children. The resort is about an hour away from the airport so its a bit of a drive but very scenic. No issues with check in but the hotel was not busy at all. Unfortunately the resort was pretty much dead for end of May which was too bad. Food was ok - again since the resort was half filled it was disappointing there weren't any choices other than the one buffet. We soon liked eating fish at the beach restaurant and french fries at the 24 hour bar. The beach is not as nice as in varaderro - very rocky and you need to have water shoes. Quite a few cuts and scrapes on our feet as its hard to get out into the ocean to where its smooth but great for snorkelling. The resort has sail boats, paddle boats which was nice to use again the resort was not busy so we had free range of use which was nice. I have to say i didnt find the staff as friendly as other places in Cuba which was unfortunate but there were a few gems that made our trip pleasant. Not too many places to go off site we did a road trip to a small village which was nice but most of the excursions are pretty expensive for a family. Be aware there are crabs absolutely everywhere and i mean everywhere including the swimming pools so my kids were caught off guard a few times. i was so surprised by the numbers but oddly enough no lizards which is common on other resorts. The grounds were not very nice. No fault to the resort its just a very rocky barren area so some areas looked very depressing. Lots of chairs to sit at the beach probably not enough shade but it was fine. Restaurants we tried was the lobster service was nice food was good. Italian was great. one day outdoor buffet food was average and set up was a bit chaotic. No ice cream stand which is too bad in the afternoon heat and not much variety to get snacks at the gift shop. we upgraded to VIP but probably not worth it if the resort is not busy. Cleaning of the rooms was a little hit and miss schedule was different every day. Just a note - no kleenex in the rooms and not enough towels you have to ask for extras. Pliiows were actually ok in our room and bed was not too hard so that was nice. Our room was stocked each day with water, pop and beer which was also nice. Games room was depressing - broken ping pong table, broken pool table. supplies closes at 5pm and staff not always there to help you so that was depressing. My kids did not see any events for kids so that was a bit boring. Again maybe it was because it was empty the resort. Its a shame i do think its an nice resort and but under serviced. Food is wasted everyday which is too bad if nice things were made i dont think so much would be wasted. It was nice to try to this resort but i not sure if this was my favourite. Oh note; airport no toilet paper in the washrooms and your bus takes you early so make sure you have some with you. The exchange rate at the hotel was actually better on site than off site.

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        a good hotel if service could be improved

        Reviewed by AlmostDominic(Toronto, Canada) on Jul 08, 2014

        on arrival at hotel, got off the bus, no welcoming or anyone one to receive us. made our way to the reception. The first impress was not good! Got to the rooms-plus section and settled in. Issue...

        on arrival at hotel, got off the bus, no welcoming or anyone one to receive us. made our way to the reception. The first impress was not good! Got to the rooms-plus section and settled in. Issue with A/C - during the course of the day 3 times the technician came bye. Spent the night in a got room. We brought this to attention of Sung wing rep. was given choice to change rooms in other section. When we returned to our room, all was fine. The maid informed us that the main switch was shut as there were no occupants in that section. The maid at section 19 plus upper floor was amazing. Over the course of our stay, we were not to impressed with the service level. Breakfast line up for eggs and only one person preparing overall food quality n choices were great....Thanks to MR EXCELLENT head chef.. VIP is bar is a good additions but should remain open a bit longer Challenge was finding Crystal beer as most time it was buckenora The entertainment ladies preparing a special salad were great Plus pool is great. beach not the beat compared to Sol .its a big property and if there is some improvement in the service it would be great! what i find difficult to understand that being a low season , it was still difficult to change room

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        calm with a nice beach

        Reviewed by Ashley E(Guelph, Canada) on Jul 08, 2014

        Very friendly staff, beach was nice, food was ok (as per expected), rooms weren't bad. bartenders were great and funny. We went with hola sun and did the tour of the city with the stop at the cigar...

        Very friendly staff, beach was nice, food was ok (as per expected), rooms weren't bad. bartenders were great and funny. We went with hola sun and did the tour of the city with the stop at the cigar factory. If you're in to feeling like a total tourist and invading a culture then you'd love it but my boyfriend and I found it very uncomfortable to be shoved in the cigar factory with people working around us that did not want us there. Please realize when you are going anywhere and especially Cuba that this is not the same culture as your own and to be respectful. The man in front of me in the food buffet one time asked for horseradish and was deeply upset that there wasn't any. If you're looking for a quiet and relaxing place come to Blau but if you're looking to party pick another spot.

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        Good holiday, good hotel, shame about the room

        Reviewed by SuzieVB(St Ives, United Kingdom) on Jul 07, 2014

        We have just returned from the Blau Costa Verde Beach Resort in Cuba. Our first impression of the hotel was good but we were not happy when we saw our room. Firstly it was very dark, with no view...

        We have just returned from the Blau Costa Verde Beach Resort in Cuba. Our first impression of the hotel was good but we were not happy when we saw our room. Firstly it was very dark, with no view due to trees in front of the balcony. Secondly, although the bedroom itself was OK, the bathroom was disgusting. The bath had a dirty crack in it, and the fittings were disgusting. Also the bottom of the bath side panel was filthy. We went straight to reception and asked if we could change rooms, but were told nothing else was available unless we upgraded. We did go to look at a Plus room, but, although newer, and the bathroom cleaner, it was not really much different, and also did not have a good view. It was also a long way from everything. They said that was the only room available, although afterwards we found out that the hotel was only running at half capacity. We stayed in the original room, and just got used to it, but never sat on the balcony, as there was no view. Also on the ledge in front of it were loads of droppings, presumably bat droppings. We complained to reception about that, but nothing was done, in spite of me saying it was a health hazard. We spoke to the cleaner, and she did brush them away each day, but they were just as bad the next day. We always enjoy sitting on the balcony at the end of the afternoon with a drink or two, playing cards, but we never felt able to do that. All this in spite of my husband contacting the hotel before we went, stating that as it would be my 70th Birthday while we were there, could we have a nice room with a good view. They obviously didn't take any notice of that. So avoid room 2505 like the plague!! However, having said all this, we did have a really good holiday, the food was the same as in most hotels, a bit samey, although I did enjoy the fish, and the pizzas in the Italian restaurant at lunchtime were excellent. The evening entertainment was really good, the drinks plentiful, and most of the staff really friendly, especially the manager, who was certainly very hands on, even clearing tables in the restaurant. We really enjoyed the beach bbq , and were so disappointed that it was cancelled the second week due to the rain. We just felt so sorry for everyone involved, it made such a lot of work for them, having got everything ready before it rained. We also enjoyed using the pedalos and catamarans on the beach, and the young man who took us out on the catamaran was really lovely. The beach was nice, with lovely white sand, but I was glad I had taken a pair of water sandals to use to walk over the rocks to get into the sea. The swimming pools were also lovely, not too deep anywhere, and the water was really warm. So all in all we did have a good holiday, but just wish we could have had a nicer room.

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