Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    Construction on going in many areas of the main hotel and pool.

    Not recommended

    Reviewed by Blau on Aug 09, 2012

    Date of stay: August 2012

    Trip type: Family

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Swim with the dolphins

    Would recommend

    Reviewed by Margie on Sep 06, 2011

    Date of stay: April 2011

    Trip type: Couple

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    voyage holguin

    Would recommend

    Reviewed by Richard on Aug 25, 2011

    Date of stay: October 2010

    Trip type: Couple

    Tres belle endroit pour de la plongé en ...

    Tres belle endroit pour de la plongé en hapné.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Awesome Family Vacation Spot

    Would recommend

    Reviewed by Sarah on Jul 22, 2011

    Date of stay: February 2010

    Trip type: Family

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

      TripAdvisor

      What to expect (based on 2230 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        The Best!!!

        Reviewed by BobandColette(Tavistock, United Kingdom) on Jan 29, 2015

        We loved our time in Blau Costa. This is a very special place: and what makes it special above all else are the staff. I have never met a nicer team than at the Blau Costa. From the Senior Managers...

        We loved our time in Blau Costa. This is a very special place: and what makes it special above all else are the staff. I have never met a nicer team than at the Blau Costa. From the Senior Managers right across the whole team - bar staff, cleaners, waiters, gardeners, pool attendants etc: everyone was helpful and ready with a broad smile and a 'Hola!!!'. Lots of reviewers have commented on the food, which we found to be absolutely fine as long as you don't just pile up your plate like some with a little bit of everything! Walk around first and see what there is. Too many people seemed to just join a queue and plonk things on their plates. Select with care and every meal can be a treat: especially delicious was the freshly cooked fish on the left side: worth a wait, but get this first before you get rice/pasta or whatever otherwise you end up with a cold meal! We are not great pudding people, and the fruit was our choice on most days ( mango, guava and pineapple) but the display on the dessert counter was a work of art with tarts, cakes, flans, creme caramel, jellys....... The rooms were perfectly adequate. We didn't upgrade and were quite happy. Block 6 is quiet enough and close to the facilities. Having a fridge, a safe and a bottle of water (every day if you want and its replaced automatically) was brilliant. Even in more luxurious hotels you don't necessarily get that. We especially liked the early evening entertainment in the main bar: of particular note was the dancing and violinist on Saturday night, and the opera singers. The entertainment later on at 9.30 was excellent as well, but we didn't go to that every night ( early birds!). The beach is lovely. With it being so close to the hotel you can get there in no time and have walks and swims any time after a 300 metre walk from the hotel. Fine sand, crystal clear water and a lovely long walk along the shoreline. Do get the bus (15 pesos return ) into Holguin to see how the Cubans live; a nice atmosphere but generally they live modestly. All in all, a brilliant holiday. Thank you Blau Costa for making our stay so pleasurable: you are a great team!!!

        Individual ratings:

        • Cleanliness
        • Rooms
        • Service

        See moreSee less

        Our first trip to Cuba

        Reviewed by Liz Z(Mississauga, Canada) on Jan 28, 2015

        It was a rough start, we arrived very late on a Friday night right before midnight, which will never happen again, but the next morning the front desk staff and the people who wait for you at the...

        It was a rough start, we arrived very late on a Friday night right before midnight, which will never happen again, but the next morning the front desk staff and the people who wait for you at the hotel sorted everything out to make our stay an excellent one.

        Individual ratings:

        • Cleanliness
        • Rooms
        • Service

        See moreSee less

        Amazing resort, great value for money

        Reviewed by dale333(Eastbourne, United Kingdom) on Jan 28, 2015

        It was my first time to Cuba with my husband, and loved the resort, it exceeded my expectations as I had read some negative reviews on here before going. I found the food good and sometimes...

        It was my first time to Cuba with my husband, and loved the resort, it exceeded my expectations as I had read some negative reviews on here before going. I found the food good and sometimes brilliant, although in the buffet hall we did have to wait a long time to be offered a drink (coffee/wine) by the waiters, and think maybe they should have a self serve service instead, which they already have for water & juice. There was plenty of room around the pool and beach, and you can go on non-motorised equipment e.g. pedalo and kayak for free. There is brilliant entertainment at the hotel which caters for all ages, and areas to escape to if you need some peace and quiet. We didn't bother with the plus upgrade, as didn't seem necessary. Our room was on the third floor above the buffet hall and was clean and spacious. Whilst we were there we went on the following trips: Cuba Inside, Cuba Life and Boat Adventure and would recommend them. If we returned to Cuba, we would probably stay at Blau Costa Verde again as had such a wonderful time.

        Individual ratings:

        • Cleanliness
        • Location
        • Service

        See moreSee less

        First and last time in holguin

        Reviewed by chrisjp71(Whitby, Canada) on Jan 27, 2015

        This isn't a bashing of the resort, but of sunquest vacations. We arrived in holguin, flew in on west jest and was told we couldn't take the bus with everyone else, but a cab. After an hour ride, we...

        This isn't a bashing of the resort, but of sunquest vacations. We arrived in holguin, flew in on west jest and was told we couldn't take the bus with everyone else, but a cab. After an hour ride, we arrived at the resort and checked in. We weren't given any details about the resort , where to eat, drink, beach, etc. Nor did we hear from an actual sunquest person for almost 4 days later telling us when a cab would pick us up and take us to the airport. The note was left on our door. Upon leaving the resort, we gave the main usher our note from sunquest, he called over a cab which took us to the airport. When we got there I went to tip him $5, he freaked out demanding $50. He must have thought we were dumb as we knew some Spanish and heard the usher tell him that sunquest is paying and he agreed. Still he wanted money, he finally called the rep and was told he would get paid by him. Total shakedown... Food at resort was ok by Cuban standards, service was good too. Some from desk staff were rude. Nice pools, bars, vip lounge, rooms were clean. Was surprised you can't travel from one resort to the next like in Cayo coco, which was poopy. Beach wasn't too nice either.

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

        It's not bad.

        Reviewed by Rami P(Toronto, Canada) on Jan 27, 2015

        I wish there was another level between "Average" and "Very Good". We never been to Cuba before and really have only Mexico or other more expensive places to compare with, and we were a bit...

        I wish there was another level between "Average" and "Very Good". We never been to Cuba before and really have only Mexico or other more expensive places to compare with, and we were a bit disappointed. Everyone told me the food in Cuba is very average, and we could live with that, one thing that really bothered us was lack of good fruits. Fruits were awful in the resort. I couldn't believe that we went all the way to a tropical country and I have better fruits in -20 in my local store. Reason we chose this hotel was the fact that it was advertised "kids, baby friendly" We have a 7 month old baby and accessibility was very important. Well the resort is very accessible to strollers and probably wheelchairs too. Problem is, the resort is not very big and there is not a single place in the public space where you can just relax and have your child sleep. There is always something going on, music blasted, people start yelling into the microphone (animation teams and other entertainment staff). So basically if you want to relax and have some quiet -go to your room. Also lack of good shade. My wife and child are very fair skinned and get burned very easily. Finding a spot by the pool that has proper shade is nearly impossible. This little thing blew my mind - the shallowest portion of the pool, kids/ toddlers side has a smoking section all around it - go figure. There's a very small part of non smoking section by the kids wading pool, but some guests smoke there anyway. The rooms in regular section are very poorly positioned and are very old. Our A/C gave us trouble, was fixed upon request, but still wasn't very effective. The main compound is broken down to 6 buildings, problem is, they are all located right on top of the dining room, main administrative area, pool, entertainment area etc. So your room will either reek or can be pretty loud at times. If you are young and there to party, you might not care, but when you have a child and you have to go to bed earlier, it can be a problem. The resort has a newer are for their Plus guests. I believe an upgrade for that was something like 10 pesos per person per day. Those buildings are new, they are farther from the action and have their own pool. That pool has even less shade than the main one, so we didn't see much value in upgrading. WiFi Internet is painfully slow and costs 6 pesos an hour. That's almost 10 CAD. Only available in lobby, if you find a good spot with a good reception. Beach area is very nice, staff was great. If you tip them well, you will get top on the shelf booze. If you can get this place for under $800, go for it, otherwise, I'd say go to Mexico. I would be back, if I would find a GREAT deal in the Plus section. And I'll bring fruits from Canada.

        Individual ratings:

        • Rooms
        • Service

        See moreSee less

          Our guest rating from 4 reviews

          TripAdvisor rating from 2230 reviews

          Have you vacationed with us before?

          We'd love to know what you think.

          Our review policy

          We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

          Read our review policy