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Construction on going in many areas of the main hotel and pool.
Date of stay: August 2012
Trip type: Family
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.
Swim with the dolphins
Date of stay: April 2011
Trip type: Couple
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.
Date of stay: October 2010
Trip type: Couple
Tres belle endroit pour de la plongé en ...
Tres belle endroit pour de la plongé en hapné.
Awesome Family Vacation Spot
Date of stay: February 2010
Trip type: Family
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back
What to expect (based on 2118 reviews):
5 most recent TripAdvisor reviews:
Amazing choice Amazing value
Myself and my wife flew with Thomas Cook on the 30th September 2014, upon arrival and through the expected visa checks etc we got on an air conditioned coach and had a 40 - 50 minute transfer to...
Myself and my wife flew with Thomas Cook on the 30th September 2014, upon arrival and through the expected visa checks etc we got on an air conditioned coach and had a 40 - 50 minute transfer to hotel no other drop offs straight there "Bonus"! When we arrived and checked in we were put in block 3 the original part of the hotel, not for us so decided to take a look at the upgraded (VIP) rooms, bingo £130 for the 2 weeks and it's the best thing we did. The room was great, fridge filled every day and that was just the start.... In true fashion I proceeded to put our towels onto a lounger around the VIP pool at around 07.00 on the 1st morning, returning at around 08.00 to glorious sunshine and above 25 degrees that early to enjoy the sun, only to find that throughout the day no more that 20 people appeared around the VIP pool & VIP swim up bar. I thought this was just due to changeover but "nope" this continued throughout our very exclusive and very peaceful stay "bonus again"!!! During the day spending time in the pool which was cooler than the sea and very refreshing for a cool down & The beach which only 50 yards away but was a little too over crowded with parasols for my liking but the sand was lovely and soft and allowed easy access to the sea without too many rocks. The facilities offered as part of the hotel included sailing, hobbie cat's, kayak and peddleo's at no extra cost "WOW". Snorkeling is a must I did it every day between 12 & 2 while it was too hot to sunbathe and saw some amazing fish around the many coral reefs. I recommend the hobbie cat which has to be piloted by a member of the hotel team (a 5 peso tip gets you a great ride) and takes the guide and 4 others people onboard. We went a good 2 miles out and saw flying fish "another WOW". The peddleo's were fun but don't jump off to snorkel or you may struggle to get back on!!!! Miguel was our amazing poolside barman and not only gave excellent service but also saw off any non VIP guests who happened to stray to use the VIP facilities! Which was great as you felt you actually were getting value for money and being treated better! At around 16.15 everyday we proceeded to the bar and Miguel would refresh us with a few pre evening drinks most days we joined a group of like minded guests before the pool bar closed at 17.00, when we would return to our room to freshen up before going to the main VIP bar which was air conditioned and open from 18.00 for some pre evening meal cocktails including top shelf drinks again with amazing service and luxury seating (this was a luxury as the outside temperature didn't drop much below 25 degrees in the night so at the normal bar with no breeze you would just sit and sweat "nice". Included in the upgrade was al la carte meals every night if you chose, we chose to eat in the main buffet restaurant and had no complaints about the service or standards, the people we met tried all 4 of the other menu's offered and enjoyed them all. Also included as part of the upgrade was a lobster meal "it would be rude not to" and it was gorgeous. We did 3 trips, the 1st was on the only day we had rain and we chose the open top bus ride to guadalavaca, we gathered up 2 more couples we had met and jumped on the 11.15 bus for 5 peso each return, the rain had eased off and we went up top which was fun, we spent 2 hours around a small outdoor market and onto the beach and then bought a snack which was 2 peso for a whole pizza (so cheap). As we returned to get the bus it started to drizzle but eased within minutes so we decided to go up top again, half way back to hotel we could see the rain moving in and this wasn't drizzle. In true style we all looked at each other and decided it would be fun to see it out and we got drenched but laughed the whole way through!!! the people downstairs thought we were nutters "how true". the 2nd trip we chose "inside Cuba" not going to bore you but other than seeing the cigar factory this was a bit of a waste as you could have paid a man with his horse cart less and seen more of Cuba! the last trip was swimming with dolphins, this was amazing in a sea water environment where they are breading and we were able to spend nearly an hour in the water with them doing tricks and petting them. This also included a sea lion show (very funny) and a dolphin show (amazing) Upon sadly leaving the hotel we had decided to upgrade to the VIP lounge in the airport, this is a must, we went from the coach to sat in the air conditioned VIP lounge in around 10 minutes and enjoyed all inclusive drinks and food while we waited 3 hours for our slightly delayed departure. I have talked a lot about upgrade and VIP but I must say I budgeted £1000 per person for this holiday and only paid £800 per person so used the difference to make a difference and only spent £160 total of that to do the 2 upgrades!! so still had money to spend on the trips etc. I could give you a list of things that weren't right but that would be pointless as they were little things that didn't really bother us that much as we were having such a fantastic time. Hints & Tips- get change in coins daily for a few well timed tips and you won't go wrong!. Empty into a bag anything your not going to take home and give to your favourite member of staff you may think they don't need it but go to their village and people need anything from soap and toilet tissue to toothpaste and clothes! Take the horse and cart "Juan" is the man for a great trip and will take you to his village and see his families home and more! Take a snorkel and maybe beach shoes if doing lots of swimming and there are reef areas. Do trips on the weekend when you do get a bit of an influx of locals who are allowed in from Friday to Sunday midday (but are no issue and really nice people) Have fun!!!!!
Worth the money we payed
Overall it was a good experience. Typical Cuba food. Staff was very friendly. A few problems with our lock to our room. But staff was quick to respond. Night life was quite. If you're looking to...
Overall it was a good experience. Typical Cuba food. Staff was very friendly. A few problems with our lock to our room. But staff was quick to respond. Night life was quite. If you're looking to party. Look else where.
Nice hotel with a few issues
Stayed Oct 6th for 2 weeks with friends, check in was quick and easy with no problems. We had 2 rooms in block 6 and although this was the old part, the rooms were clean and the style was what we...
Stayed Oct 6th for 2 weeks with friends, check in was quick and easy with no problems. We had 2 rooms in block 6 and although this was the old part, the rooms were clean and the style was what we expected from the pictures we had seen, the air con did not really cool the room that well I thought. The staff are very friendly and the service was generally very good, the food was bete rhan i expected from what i had been told the food would be, always chicken, pork, fish and beef, veggies and chips ect. The desert were a bit of let down really with most cakes tasting the same and being dry but you can always manage something to find and eat and im quick a fussy eater. nice touch was the a la carte dinner for the english guests. the pool was nice and had a walk in section, pool bar and plenty of loungers at both the beach and pool so no need to get up early. the night time shows are not bad, opera singers, water ballet and a lot of dancing bu this could be better as well as it gets very boring after a few dancing shows, the shows end too early and then you are left with the 24 hour bar that does not play mucic and the disco that starts closer to midnight so no body really went whils we were there. So a bit of background music would be good in the 24 hour bar. the lobby bar shut at 10.30pm so left the 24hr bar only. We upgraded to plus section for the last part of the holiday which gave you a VIP bar that shut at 10.30pm and the newer pool area, you also got 2 more a la cart and a lobster dinner with this. The newer rooms were more modern and the air con worked alot better at it was newer, we upgraded because of a few issues we had with the hotel, the upgrade was 7 CUC per person a night so about £4.50 a night each. The bad part and the reason we moved to the newer section The hotel lets Candian older men and a few from uk come to the hotel and then check in with Cuban prostitutes and most of these were young girls, they would parade these all over the hotel and often you would witness them having sex at night around the hotel and we even witnessed one masturbating a guy off through his shorts in the 24 hr bar, they would both look and find it funny. There were lots of complaints about this to both the hotel and Thomas Cook Advisor Daniel who said they could do nothing about this as they were booked in as guests. It woould seem the hotel allows this to happen. Also the hotel gets flooded from friday to sunday with locals who take over and the whole place changes from chilled to tense as they are not very nice towards the guests in the hotel, they push you out the way, take all the food, even though they waste it and leave little for the holiday guests staying, they get very drunk and stay in the pool all day whilst drinking without leaving for the toilet. It seems the hotel just lets everyone do what they want once they book in despite the inpact on other guests. Its a shame the hotel is not better managed and stops letting in prostitutes. It could be so much better if they paid attention to what the guest tell them. Their loss as we wont be going back again. Generally the hotel is not that bad for Cuba but it does come with a few issues that will put me off going back to this hotel in the future and its a shame that the hotel lets this happen as its spoiling what could be a great place
Crystal Blue Sea
They really do everything possible to keep guests happy and comfortable. Immediate service when needed. Best: Stunning crystal clear ocean and lovely beach. Really appreciated having non...
They really do everything possible to keep guests happy and comfortable. Immediate service when needed. Best: Stunning crystal clear ocean and lovely beach. Really appreciated having non -smoking reception area and restaurants. FINALLY. Great nightly entertainment. Food ranged from ho- hum to very very good and everything in between. Always something that was satisfactory. You wont lose weight, I promise. My room in Block 6 was very comfortable, no smoking and quiet. I loved it. My only frustration was with the poor instructions for connecting to the internet. Keyboard very unusual and difficult to learn on the hotel computers. All in all a great holiday and I look forward to returning.
stayed in the new plus section which was great and worth the extra $100. Closer to the beach as well. In this section you have access to the exclusive bar nice as it is air conditioned and premium...
stayed in the new plus section which was great and worth the extra $100. Closer to the beach as well. In this section you have access to the exclusive bar nice as it is air conditioned and premium alcohol. You get two beers and two pops and one water daily in your room. Flat screen tv and updated rooms which was very nice. Also a bottle of rum. Food at this recent in the buffet and a la cartes was excellent. Service was great and people very friendly. We have been to this area multiple times but never at this hotel. Highly recommend it. Access into the ocean very easy. Dive shop on site which my husband enjoyed. More dives the cheaper the price.
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