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    Construction on going in many areas of the main hotel and pool.

    Not recommended

    Reviewed by Blau on Aug 09, 2012

    Date of stay: August 2012

    Trip type: Family

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.

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    Swim with the dolphins

    Would recommend

    Reviewed by Margie on Sep 06, 2011

    Date of stay: April 2011

    Trip type: Couple

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.

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    voyage holguin

    Would recommend

    Reviewed by Richard on Aug 25, 2011

    Date of stay: October 2010

    Trip type: Couple

    Tres belle endroit pour de la plongé en ...

    Tres belle endroit pour de la plongé en hapné.

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    Awesome Family Vacation Spot

    Would recommend

    Reviewed by Sarah on Jul 22, 2011

    Date of stay: February 2010

    Trip type: Family

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back

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      TripAdvisor

      What to expect (based on 2295 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        March Break 2015

        Reviewed by station39(Bolton, Canada) on Mar 21, 2015

        Just returned from a wonderful vacation yesterday! We travelled with another couple and it was our first trip to Cuba. Stayed in block 48 which is the furthest from the beach but close to the Plus...

        Just returned from a wonderful vacation yesterday! We travelled with another couple and it was our first trip to Cuba. Stayed in block 48 which is the furthest from the beach but close to the Plus VIP bar, Spanish and French a la carte restaurants. We spent all seven days at the beach which was about a 7-8 minute walk from our room. While this may seem far for some we really enjoyed the exercise and the quietness of our room. We had breakfast and lunch each day at the PLUS buffet which is close to both the beach and the PLUS pool. Wait times to get an omelette or made to order grilled fish or shrimp stir fry were minimal or non existent. The service was excellent, we loved the omelette lady and our fantastic server, Leidisbet! Visited all the a la carte restaurants. Our favourite by far was the Italian. The manager, maitre d' and servers were excellent. The soup, entre and dessert were all a "home run". We also enjoyed a second to none cappuccino and purchased a bottle of red wine for ten CUC to enjoy with our meal. Thanks again to everyone at the Italian restaurant for taking care of us. Our second favourite was the Spanish restaurant. Surprisingly the Cuban Restaurant was our least favourite. The nightly entertainment was very good and we really enjoyed the activities at the beach. Previous reviews mentioned bringing bug spray containing deet for the bugs. We didn't open the bottle. No bugs!!!! Suggestions - a welcome drink at reception when bus arrives - hire more bartenders at peak times - a map of the resort in the room including times when restaurants, bars open - schedule of events - list what PLUS customers are entitled to etc Overall we really enjoyed our stay and we will be back!

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        Blau Costa Verde -- 495 things they're doing right...

        Reviewed by CorazonCubano(Ottawa) on Mar 20, 2015

        ... versus 5 things they really need to look at. We visited the Blau for the first time in mid-February, 2015. It was our 15th trip to Cuba, and this hotel is the 7th we've stayed at. We have a...

        ... versus 5 things they really need to look at. We visited the Blau for the first time in mid-February, 2015. It was our 15th trip to Cuba, and this hotel is the 7th we've stayed at. We have a pretty good idea of what Cuba, which we love, has to offer and the limitations they face. The Blau is a beautiful hotel and the staff are wonderful. Overall we really enjoyed our stay and our room; perhaps more minimalist than we were used to, particularly as we've often stayed in Sol Melia hotels, which are a bit more ebullient in their decor. Things the Blau can't fix: the small, rocky beach. Especially with the new Plus addition, the beach is overloaded with the Blau's clients and those of the other hotels on it. Admittedly we were there during the university/college spring break, and the heavy crowding by noisy twenty-somethings who started drinking in the morning didn't help the experience. The Cubans monitored their behaviour on the beach and at the pool, and did the best they could without betraying their dignified approach to hospitality; they did the best they could. So I'll move on to 5 things I think the Blau could do better. 1. Play Cuban music in the restaurants and bars. I don't care if it's Buena Vista or what Cuban teens are listening to, get rid of the mopey-Muzak garbage. I didn't come to Cuba to listen to dreary versions of 80's hits. 2. Most of the washrooms have 2 or 3 cubicles, and are heavily used by the 900 or so patrons. On average at least one cubicle was non-functional, no toilet seat, out of toilet paper, etc. Staff need to be assigned to keep these few toilets working and clean, particularly the ones closest to the beach and the dining rooms. 3. In the plus section, clarify what the camarera/concierge system is. If we need something done or fixed, who do we go to? I'm happy to patiently wait, I just need to know who we should contact. 4. Satellite TV. Before I say anything else, so glad to see a Canadian station for the first time in 17 years! But given the fact that Canadians are Cuba's major customers for tourism, only one Canadian channel? And that's Global? Why not CBC? 5. And last but not least in my list of First World Problems, the drains in the shower and sink in the hotel room bathrooms drained very, very slowly and we had to take short showers so we wouldn't flood the bathroom. Indubitably, the drains are full of sand... is there some way to plunge or air-pressure clear them out? I feel a bit ridiculous mentioning these things, but I think they all could be fixed or improved relatively easily and with little expense, and would improve the clients' experience of this beautiful hotel.

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            1st time in Holguin, Blau Costa Verde

            Reviewed by Nadia K(Laval, Canada) on Mar 20, 2015

            First Time in Holguin with my kids and my mother. The trip started bad with my mom loosing her purse.. but the staff was so amazing that the purse was picked up from the bus central the same night...

            First Time in Holguin with my kids and my mother. The trip started bad with my mom loosing her purse.. but the staff was so amazing that the purse was picked up from the bus central the same night and brought back the next day morning. First time travelling on spring break and probably the last one. Too much people every where and line ups for everything, but IT IS spring break! The bar stafff was fun and friendly **special thank you to Yulian whom always had my drinks ready! :-) and the restaurant staff was outstanding! a big thank you to the lobby staff that we more than helpful!!! looking forward to going back but in a less busy period! does anyone know if there is a way of contacting any of the staff members? Hopefully I'll be there next year!

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            Nice Family Vacation

            Reviewed by Travelfly(Ontario) on Mar 19, 2015

            We stayed at the Plus section of this resort beginning of March. We travelled with Sunwing. Flight, transfer and check-in went very smoothly. We were assigned a room in block 17, which turns out...

            We stayed at the Plus section of this resort beginning of March. We travelled with Sunwing. Flight, transfer and check-in went very smoothly. We were assigned a room in block 17, which turns out couldn't have been better. Our room had a King bed and 2 cots. The new rooms have been what the majority of people described - no surprises. Our fridge was replenished daily. Maid service was great. I was surprised by the number of times people came in to the room for either fridge refilling, towel replacement and general cleaning. At times I felt uneasy about who was picking up the tip. We spent everyday at the Plus Pool as well as snorkelled (everyday) at the beach. Our kids loved it. Snorkeling was by far the Favorite thing to do. The main pool was a lot busier. The only downfall as many people have mentioned is the fact that you have to wake up at 7am on your vacation to get your chairs by the pool. With 2 younger kids we wanted the option of some shade so be prepared for an early morning. Drinks by the pool were average. The food was average compared to other resorts we have been to in Cuba (Holguin, Varadero and Cayo Coco). Service was slow in comparison. We enjoyed the Italian restaurant the best for both the a la carte and lunch. We had breakfasts at the Plus side Buffet (our first morning at the main buffet took 40min to get an omelet, no coffee - we were never even acknowledged by a server). My husband stood for 1hr to book the a la cartes. Again, we found them average, slow service and the Lobster dinner? was more like lobster bouillabaisse. Being on the Plus side, the entertainment staff weren't that visible. I can't really comment on them, except I know activities were going on at the main pool. We kept ourselves busy enough that it didn't bother us. My kids did take part in the nightly entertainment and both really enjoyed it. The kids night show starts at 8:30 so don't be late. We also enjoyed the Beach Party as well. The other shows were also well done and we enjoyed the majority of them. We attempted the Blue Bay Adventure Catamaran trip but our bus broke down 2 hours in. It was a long day. Our rep did his best to accomodate us. Thanks Robier. Money exchange was easily done at reception. There is a store which carries things you may have forgotten or chocolate if you need a fix. We took a cab into the market at Guardalavaca as well as a horse and buggy to the market down the road. All in all, this resort is larger then I expected and needs more staff in the restaurants. We contemplated going back to Brisas Guardalavaca before booking at Blau but decided to give it a try. Next time I would return to Brisas.

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                Preferred Cayo Coco

                Reviewed by naturelove2015(Maple, Canada) on Mar 19, 2015

                This is our second trip to Cuba. We're a family of 4 (4 adults). Our first was Cayo Coco so I am comparing the Blau Plus to that. We didn't find the staff very friendly except for the garden...

                This is our second trip to Cuba. We're a family of 4 (4 adults). Our first was Cayo Coco so I am comparing the Blau Plus to that. We didn't find the staff very friendly except for the garden workers. The beach in Cayo Coco is a 5 compared to Holguin. White powdery sand and crystal blue water whereas Holguin was more grainy and there were rocks/stones in the water. I must say the food was much better at the Blau Plus compared to Cayo Coco. We had to keep reminding the maid to replenish our bar fridge. We were relieved to have paid the extra for the Plus. The buffet was quieter than the main and the line ups were small. We enjoyed having our own pool area for the plus guests and it was closer to the beach. The al la carts were very good especially the Cuban night. All in all we had a great time and my daughters enjoyed the snorkeling nearby without having to take a boat out.

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