Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    Construction on going in many areas of the main hotel and pool.

    Not recommended

    Reviewed by Blau on Aug 09, 2012

    Date of stay: August 2012

    Trip type: Family

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Swim with the dolphins

    Would recommend

    Reviewed by Margie on Sep 06, 2011

    Date of stay: April 2011

    Trip type: Couple

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    voyage holguin

    Would recommend

    Reviewed by Richard on Aug 25, 2011

    Date of stay: October 2010

    Trip type: Couple

    Tres belle endroit pour de la plongé en ...

    Tres belle endroit pour de la plongé en hapné.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Awesome Family Vacation Spot

    Would recommend

    Reviewed by Sarah on Jul 22, 2011

    Date of stay: February 2010

    Trip type: Family

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

      TripAdvisor

      What to expect (based on 1955 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Best Vacation

        Reviewed by E N(Toronto, Canada) on Apr 22, 2014

        First time to Cuba with my family, and we loved it! Cubans are very friendly. Staff at Blau are great and made our stay enjoyable. The views and beach are beautiful, with coral reef and snorkeling...

        First time to Cuba with my family, and we loved it! Cubans are very friendly. Staff at Blau are great and made our stay enjoyable. The views and beach are beautiful, with coral reef and snorkeling just off the beach. The grounds keepers are great, and the landscaping is very pleasant. Rooms are well maintained, we stayed in the plus section. The excursions are amazing and the tour guides where great! Especially Alejandro and Donald, they guided our Jeep excursion...All in all we had a wonderful family vacation and will be back.

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

        Won't Return, definitely not a 4 star

        Reviewed by Angela C(Midland, Canada) on Apr 22, 2014

        This is the first time we have been to Cuba an the last..we were warned not to expect much in Cuba, so we set our standards lower, but it was even lower than expected. I have to say I was very...

        This is the first time we have been to Cuba an the last..we were warned not to expect much in Cuba, so we set our standards lower, but it was even lower than expected. I have to say I was very disappointed with this resort. When we arrived at the resort, at 9 pm we had to wait in line to check in as they only had 3 staff working for a bus load of vacationers. Once we checked in we found out that even though we had asked for rooms close together when we booked our vacation (my father is elderly and we wanted to be close to him) we were actually 1/2 a mile away from each other. (dad was block 19 and we were block 37) When we questioned this we were told they were over booked and we had to deal with it. The front desk staff was not friendly at all. We finally get to our rooms which are supposed to be ocean view an the view is actually a bunch of dead plants and a 10 foot high fence. The patio doors don't lock and the actual door to my father's room didn't lock at all! It took 2 days to have it fixed. So between fixing doors and waiting on our sunwing rep we lost a day and a half sitting in the lobby waiting for answers. We upgraded to VIP which wasn't much of an upgrade. Rooms are VERY far from the main resort and you are treated no differently than anyone else. The VIP pool is beautiful however there is not enough shade for everyone so you can't stay long unless you want a major sunburn. We went to the beach one morning at 8 am and were hard pressed to find a good spot on the beach. The towel game begins before 7 am. We were actually in the back and could barely see the ocean from where our chairs were sitting. Once we got to the ocean we faced another disappointment as it was so rocky you had to walk out half a mile to even be able to swim. The money exchange counter was brutal, you waited in line to exchange your money and then they wouldn't give you what you asked for. We waited almost 24 hours to exchange our money because they ran out. Food was good, didn't have any issues with that at all, variety was okay but it was the same buffet every day. Italian a la cart was wonderful. You can tell the staff is tired but most were very friendly and we made sure to tip well, they work hard and they deserve it.

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

        The PLUS

        Reviewed by mecomagicman(Stoney Creek, Ontario) on Apr 22, 2014

        My wife and I vacationed from Sunday April 13th to Sunday April 20th. This was our fourth trip to Holguin, and the first time staying at Blau Costa Verde. The other three instances we stayed next...

        My wife and I vacationed from Sunday April 13th to Sunday April 20th. This was our fourth trip to Holguin, and the first time staying at Blau Costa Verde. The other three instances we stayed next door, at Playa Costa Verde. We selected Blau this time as the price was much cheaper, even with the PLUS upgrade. Our morning flight with Cubana Air was on time from Toronto, which amazed me as many of the workers for the airline appeared to think they were on Cuba time.....very slow. I would still recommend the airline though, as the staff were helpful, planes were on time, even if all their announcements were in Spanish first, then English. We arrived and immediately asked for the PLUS upgrade, and stayed in Block 36 on the first floor. All the new buildings are slightly raised off of the ground, so getting a room on the first floor was great for a change without having to worry about critters...LOL. The fee for PLUS is 10 CUC per adult per day, and it is SO worth it! For less than the price of a one day excursion, you get the following for the whole week. 5 a la carte's: Gourmet, Spanish, Italian, Cuban, and Lobster Dinner. Non PLUS guests only get the Cuban and Italian to choose from. VIP Bar: Open from 6-11 pm with a larger selection of alcohol and great Bartenders. Brand new buildings and rooms. Yes I always hear that rooms are not important as you are not there a lot. But people only say that until they have the ability to stay in a room which is new, including the bed and air conditioning. Some nights it was darn cold, LOL. Finally, a brand new VERY large pool and pool bar. This pool is very close to the beach as well, which can be a bonus. There are a few signs indicating that use of the pool and bar is exclusively for PLUS members. Sadly when people see how nice the pool is compared to the main one, they sneak in throughout the day. Fortunately, the pool bar staff are very good and will not serve anyone who is not PLUS at the bar. My only complaint was that no one really policed guests who decided to use the pool anyways. There were staff members, including life guards who refused to do anything about these people all day. Even though it appeared they weren't doing anything all day but socializing. Only after complaining to the management located way at the front, did someone walk through to check. But you had to do that every time. Naturally I understand the thinking of people who weren't PLUS guests, and figure what's the big deal, we're not hurting anyone by swimming in the pool. Here's the big deal, you're stealing. We paid money to stay in the PLUS side, you didn't. Everyone wants to swim in the nicest pool, swim up to a nice pool bar, but you have to pay for it. What I didn't understand at all, was the example parents were setting to their children that it was okay to stay there and not pay. Also, while the pool and seating area is very large, there are still only so many chairs and shade to go around. Speaking of shade...yes you do have to play the towel game in order to get a good seat with shade. It area is so new, that plants have not grown enough yet in order to provide more shade. In time, they will and the area will also look even better. There is a parade of guys/dads in the very early hours reserving their seats for the day for their families. Everyone has their own opinion on this, but if you want a seat in the shade get up early like everyone else and claim one. And no the shade shouldn't just be for people with kids like I heard someone say. Nor is it just for the elderly, etc etc. The hotel permits you to leave your towel on a chair and reserve it. So just get up early and reserve your seat. Overall, I found the staff, food and location of Blau Costa Verde resort to be phenomenal and would return. Also, a big thank you to the entertainment staff.

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

        First time to Cuba and didnt want to leave

        Reviewed by TallulahLondon(London) on Apr 22, 2014

        We visited in September 2013 and were lucky enough to be around for the hotels 25 year celebration (I think it was 25 years - far too much rum had been consumed by this point!!) Although they were...

        We visited in September 2013 and were lucky enough to be around for the hotels 25 year celebration (I think it was 25 years - far too much rum had been consumed by this point!!) Although they were preparing for the event the two weeks we were there didnt seem to be effected, staff were always available when need and helpful and polite. When we arrived we had a view of the car par but a quick word with our rep and we were transfered to pool / sea view - the hotel wasnt at full capacity so this was FOC but I suppose it cant be guarenteed? There was a public holiday one day when we were there when locals come and stay at the hotel - quite a few of these acted like complete animals but the resort was big enough for us to get away from them! The rooms were nice, I can never really comment on rooms too much as I dont spend a whole lot of time in them. The 24hr snack bar was a god send on the way back from 'The Club' the club is what you make it, I personally enjoyed the two nights we went there! The crabs and frogs are amazing and kept me on my toes, especially when visiting the toilets, always wear shoes and check throughly before entering the cubicle if you are not that keen on crabs - they also somehow get up above the doors and I spent a lot of time cowering as I enetered doors - rum helps eliminate the fear of crabs too! There is a great selection of drinks and the guys will make up pretty much anything you want if they have it. The beach was lovely and I strongly suggest getting a few bananas from breakfast and taking it out into the sea, the fish that come upto you are AMAZING! Overall the holiday was brillaint, the hotel and staff were great. The only thing that would stop me visiting again would be the distance to Havana, but once i have done Havana I would definatley go back to this hotel.

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

        great

        Reviewed by Deborah H(Toronto, Canada) on Apr 21, 2014

        My first time here, fifth time in Cuba. The beach is small but there was a great white fine sand one. Great staff, the food was very good. The best so far. Remember this is not a five star resort. I...

        My first time here, fifth time in Cuba. The beach is small but there was a great white fine sand one. Great staff, the food was very good. The best so far. Remember this is not a five star resort. I bet you the service was just as good or not better then the five star. I stayed in block 48 on the third floor with ocean view. The maid service was out standing. Last word I would go back. The only drawback was a hour from airport, but come in the day time and it is a nice ride. Deborah

        Individual ratings:

        • Cleanliness
        • Location
        • Rooms
        • Service
        • Value

        See moreSee less

          Our guest rating from 4 reviews

          TripAdvisor rating from 1955 reviews

          Have you vacationed with us before?

          We'd love to know what you think.

          Our review policy

          We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

          Read our review policy