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Construction on going in many areas of the main hotel and pool.
Date of stay: August 2012
Trip type: Family
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.
Swim with the dolphins
Date of stay: April 2011
Trip type: Couple
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.
Date of stay: October 2010
Trip type: Couple
Tres belle endroit pour de la plongé en ...
Tres belle endroit pour de la plongé en hapné.
Awesome Family Vacation Spot
Date of stay: February 2010
Trip type: Family
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back
What to expect (based on 1863 reviews):
5 most recent TripAdvisor reviews:
Great snorkelling, 4 star for Cuba
THE BAD, since that is what everyone worries about: Bathrooms on site - Too many do not have doors that lock, so you need to be flexible to hold them closed with one hand while...well you know...
THE BAD, since that is what everyone worries about: Bathrooms on site - Too many do not have doors that lock, so you need to be flexible to hold them closed with one hand while...well you know. Also, make sure you check that there is paper before settling in. Beach - Best to have water shoes to enter, but it is only the first little bit. After that, you have sand. You can also go in on the extreme right (close to where they do the water aerobics) as there is a rock free path. Palapas - People get up WAY early to reserve. I used to go reserve at 7 am and the first row palapas were already all full! Food - Not much variety, specially fruit. THE GOOD: Rooms - Rooms were very clean. Lots of water pressure, but my water temperature would go from hot to boiling to cold and then back to normal! So be aware. Food - Yes, I know I put it in the bad category for diversity, but the quality of what we ate, while not varied was very good. Do not miss the croissants when they have them (2 days out of 7). The Barmen - Really really impressed by how nice they were. Special shout out to Alex at the beach bar who knew our drinks by the cups were brought him. Oh yeah, bring your own refillable cups: you won't have to make so many trip to the bar and they ran out of glasses one day, so no glass people were out of luck. Snorkeling - Bring a piece of bread from the buffet and let the fish eat right out of your hand. The corals on the left hand side our our beach had the best variety of fish. Amazing.
Excellent vacation! Great hotel and snorkeling location
This was our thrid time to Cuba - generally we like the resorts and the people as well as the beaches, so we continue to return. We travelled as a group of 6 (two couples and two friends) from Feb...
This was our thrid time to Cuba - generally we like the resorts and the people as well as the beaches, so we continue to return. We travelled as a group of 6 (two couples and two friends) from Feb 23 - Mar 2, 2014. We travelled with TMR on Canjet. Even though we didn't book a champagne flight, Canjet did supply everyone with a glass of champagne to kick of the vacation :) Very nice touch! We had no problems or complaints about Canjet although the flight back was a bit warm due to some people complaining they were cold - you can't please everyone. Upon arrival, we we first out of the gate and got to the desk quickly. Check in staff did seem a bit confused and unorganized. One of our group wasn't found in their system even though they did receive a 'confirmation flyer' at that airport with their name on it. This meant they rec'd a room that did not have a full fridge so no water or anything to drink in the room until the next morning. We all booked Oceanview rooms on the Plus side. Oceanview probably not totally worth the extra money but the Plus side was. Some Oceanviews were nice, ours was a view of the ocean between two buildings that were behind us. We were in Building 27, a nice building and fairly close to everything but doesn't offer the best Oceanview. The buildings with better oceanviews are farther from everything so you have to decide what you prefer. Another thing to consider is that oceanview rooms are on the 3rd floor, therefore, a lot of steps throughout the week but since that was one of our main sources of excercise, we didn't find that a negative. We did request a king size bed through our travel company and an email to the hotel directly, but we got two doubles. Both or our other groups rec'd king beds, even the non-couple group who was not located upon check-in so obviously, king size beds were available, we just didn't get one. I do find that to be irritating. It is one thing to not get what you requested because it is not available, but when it is and they don't take your request into consideration, that is somewhat irritating. The front desk had computers but they didn't appear to use them much upon arrival. We had also thought that there was no welcome cocktail since we didn't get one but during the week we viewed guests getting a welcome cocktail - the cocktail is not waiting for you when you get off the bus, it shows up a bit later when half the guests have checked-in and left the lobby. This could be improved upon as everyone usually appreciates a drink after that long day of travel. We were checked into our room quite quickly and we did receive a ride on the shuttle bus to our building but the driver did not assist in getting the luggage off the bus or to our room (which was on the 3rd floor remember). He was happy to get a tip though. This should be standard service, especially since he expects a tip. It isn't hard to drive that little bus. The snackbar is open 24 hrs, so we headed there quickly for a drink and a snack. The tuna, club, and hotdogs are all good. They had fries that first night but we never saw another one the rest of the week. The cappucino and espresso's served at the bars are also quite good - do yourself a favour and grab one before going to the buffet for breakfast. Their coffee needs a lot of improvement. There was always fresh baked buns every morning. These were so yummy with cheese and jam. There was also fresh hot creamy hot chocolate every morning - so good! People that complain about line ups at the omelette stations have nothing better to do. There was a bit of a wait sometimes but the cooks did a great job of cooking 4 - 6 at a time so the lines went quickly. There were always 2 omelette stations and one for eggs only (that one was a bit slower). If you found the bacon on the buffet to be a bit undercooked, they were only too happy to cook it for you some more while your eggs were cooking - just bring it with you and she'll take it off your plate for you. There were two buffets available for breakfast and lunch (one closer to the beach and Plus side exclusive pool). Both served the same food. At lunch, you also had the option of going to the Italian restaurant for a thin crust pizza or calzone (they were good) but be prepared to wait to sit down if not there prior to 12:30 and you need to realize it is made fresh to order, so you will have to wait about 20 minutes for your order. Just sit, relax, order a drink, and enjoy your time on vacation. The resort did a great job with planning activities - we didn't participate but for those that wanted to, there was ample opportunity and lots to do. There is an area where local vendors come to sell their wares everyday and the vendors to change so walk by everyday and see what's new. Being on the Plus side gave us access to the VIP lounge in the evening - very nice place to go for a great drink, and great service. Both Suny and Yunior are great! Having an exclusive pool was nice too, a bit quieter than the all access pool. Plus side guests also get their fridge filled everyday with water, beer, and soda. We left a little note and a tip for the guy that fills them and we rec'd extra water everyday (we drank a lot of water). We found the Gourmet and Italian a la cartes to be very good. The lobster dinner was tasty but the service was slow (we don't think this was normal, just a glich during our dinner service). Men, don't forget your long pants as some a la cartes are serious about the dress code! Food is always a contentious point with Cuban resorts. This is a 4 star and I think they outdid themselves. All food was tasty enough, many choices to cater to every palette and lots of spices for those that like more zip. If you are a seafood lover, you shouldn't be disappointed. We was fresh fish, shrimp, squid at most dinner services. All cooked for you (if you line up and wait). There was also steak with green peppers every night being cooked as well. I'm a fairly picky eater and I was impressed. For dessert, they had a banana and crepe station - freshly cooked and flambeyed - they were quite yummy! We chose this resort due to its reviews on snorkeling directly from the beach. We were very lucky and 5 perfect snorkeling days. If you are a beginner or perhaps intermediate snorkeler, you shouldn't be disappointed. We say many colourful tropical fish, sea urchins, sea cucumbers, sand dollars, and a few flat fish and squid. If you are lucky, you may see a lion fish or a sea horse (they are more rare for sure but they are there). We snorkeled along the Blau Resort shore mostly but also snorkeled in front of Playa Pesquero. The reef is not as concentrated there but it was really nice. I have no real complaints about this resort and for the right price, I would return. I will likely to continue trying new resorts for a while but would definitely recommend this place. Of course, we had perfect weather which always make your vacation so much better! If you go to the dolphinarium, which I do recommend, bring your own camera. I think this was a very well run dophinarium, the enclosures are large and the dolphins appear very happy and healthy. I hope this review helps you - feel free to ask me any questions you have.
i'll have another mojito!
Flew direct from Gatwick with Thomson on their new 787.Great flight,better leg room than Thomas Cook.I have to say that the flight was excellent.Still a 9hr flight so a bit far for a week because of...
Flew direct from Gatwick with Thomson on their new 787.Great flight,better leg room than Thomas Cook.I have to say that the flight was excellent.Still a 9hr flight so a bit far for a week because of time difference.Arrived at hotel late afternoon...I have to say that is not the most attractive of hotels when you arrive however there were only 3 of us checking in from our coach so everything went swiftly..the hotel was obviously packed as it was spring break [I was aware of this before travel and if it had bothered me I would not have booked!!] I was initially disappointed with my room as it did not have a great view.The room itself was very large and comfortable and very clean as is everything in this hotel.I was also worried that the room might be noisy as was accessed from a corridor over the Lobby Bar where there was live music playing.I went back to reception to see if there might be a quieter room. The receptionist told me that I should come back in the morning as they had later departures,all plus rooms were full till following day.the receptionist was helpful and as someone who has worked in the industry I accept that sometimes you need to wait...as I was tired from travelling I decided to take a walk around the resort.A couple of drinks later.I spoke to a few guests..there really is not a huge difference between plus and main building,its just newer plus all entertainment is in the older side.There also seemed to be more kids on the plus side. Anyway I ended up staying in my allocated room for the whole 2 weeks,turned out to be a good desition as v quiet by 21:00,slept really well in my very comfortable bed! Food was great for a hotel of this size and class,I really can't understand why people moan...but they did.There was so much food, plenty of cooking stations for cooked to order stuff.Loads of choice all day long! Pizza nice at lunchtime if that's what you like,burgers at snack bar..no fries all week,but as that's not what I usually eat wasn't bothered but some were. I travel very often and I have to say that this was a very good A/I buffet.A la cartes fine for a change but actually found staff in main buffet restaurant and the atmosphere better. Entertainment was surprisingly good and very varied particularly the aquatic show!Music and dancing most nights very professional. Good drinks selection at all bars....but a peso goes a long way,service is far better! The thing that stands out for me are the staff at this hotel,very friendly always smiley and helpful. I had a great time,met some lovely people while I was there.l..wish I was still there..... Yes the hotel is dated in certain areas [ note to management,bathrooms in public areas do need a serious refurb ] Excellent value for money.Expectations exceeded!
Bring tip money... Or else
Upon arriving with sunwing, the rep was a now show at the airport. She ended up being useless anyway. Upon check in, the service was slow but acceptable for cuba. We were traveling with our 2...
Upon arriving with sunwing, the rep was a now show at the airport. She ended up being useless anyway. Upon check in, the service was slow but acceptable for cuba. We were traveling with our 2 daughters and were happy the room was ready and clean. One bottle of water per day per room as I asked for more they said buy it in the store. 4* service. Even the bartenders won't help with water. The room was cleaned to my standards and tipped 2 cuc every day. The regular rooms are the only ones with bath tubs not the new upgraded rooms. Hot water almost every time we needed it. The cable tv worke 3 out of 7 days. However they claimed to be working very very hard to fix it. Eventually finding out the technician was on vacation. The food was good for Cuba standards, having fresh seafood, every day and a selection of imported cheese every day in the buffet. The service is terrible even with tipping a couple dollars, cold coffee and tea was cold every day. The snack bar is the worst service in the hotel. If you show money they help if not the just try and look busy, and it is quite obvious as other people walk up with a couple dollars they will get service immediately. Don't get me wrong, I have been to Cuba over a dozen times and know the custom and culture. I tip when and who I want, after getting to see who deserves it. The bars hide all the good liquor and can't make blender drinks without a 5 cuc tip. The lobby bar had 2 bartenders that had great customer etiquette and I did tip them and got good service before I tipped and exceptional service after. Their names are Jorge and Rosie. This hotel was ok for the price I enjoyed the food, the noisy air conditioner worked fine, the a la carte restaurants are ok, the beach was rocky bring water shoes, the entertainment has a kids show and adult its ok, the area is isolated but tropical, shopping for souvenirs brought in daily by vendors. The tour rep is useless and the front desk will attempt to take the change portion of your money every time you exchange money. If you chose this hotel be prepared to demand what you want or go without like the nice guy finishes last. This better be a good price and be prepared for the games and you should be fine. I would go back but never pay more than 800 incl tax. Try Trinidad Cuba
"Go with an open mind"
Being first timers to Cuba, it was with some trepidation that we booked 2 weeks at this resort, because of the travelling and waiting times (a 15 hour trip each way) a one week stay was not really...
Being first timers to Cuba, it was with some trepidation that we booked 2 weeks at this resort, because of the travelling and waiting times (a 15 hour trip each way) a one week stay was not really optional. My wife and I were worried that after a long journey, we may end up being sadly disappointed, however I am glad to say that this was not the case. The hotel is slightly jaded with age, but still provided a comfortable stay. Hotel staff were without exception, very friendly and were more than happy to go out of their way to help you. We had booked the hotels standard accommodation but made enquiries about upgrading to the Blau plus package at the reception desk. Considering that we were quoted £382 for the pair of us for 2 weeks by the tour operators in the UK, we were very happy to accept the hotels upgrade price of £175. A saving of £207??????? the mind just boggles! We were housed in block 37, after viewing the room, Wifey said a big NO NO! it was at least a good five minutes walk to the reception and entertainment areas. (She didn't fancy staggering back there every night!). Back to reception, no problemo Senora! a rapid change and we are moved to block 17, ringside to the plus pool and a 2 minute walk to all facilities. Room was very clean, modern and comfortable. The bed with no exaggeration could have slept all of our 3 children, 3 grand children and the pair of us. My darling wife often complained that she was lonely at night. I did sympathise with her! I was very pleased to see notices sited around the hotels pools that reserving sunbeds was not allowed, however, do you think anyone paid any attention to this????? We found the food to be more than adequate and going hungry because you didn't like the menu would have been a very poor excuse for not eating. There are 4 themed restaurants and the main a la carte dining area( the usual massive canteen type eatery) The best of those we found was the Italian. Please note that the menu's never change in the themed restaurants. The Italian serves a good selection of pizza's at lunch time. Be aware that themed restaurants must be pre booked and long trousers worn by men. Nightly entertainment was fairly mediocre on most nights but, the water ballet on sunday is a must see. Daytime music in the bars and the beach and around both pool areas is 99.5% Spanish and can become very irritating to us peons who have never mastered the worlds most spoken language, but hey! come the night and life becomes wonderful again. 11pm and the nightly disco near the beach and next to the Cuban restaurant opens till 2am and it is English all the way. As a bonus, it's a really great way to help burn off a lot of the day's calorie intake. I could go on for a long time singing the praises of this resort and they are many, however there are a few downsides to this resort. It is common practice to smoke wherever you want too, even if there are no smoking signs and the hotel management seems to tolerate smoking freely. We found it a challenge to find places to get away from the stink of smoke. The one place we did find smoke free was the VIP bar (oddly enough called the cigar bar) and the head barman, Yunior and his sidekick Sunnely did enforce the no smoking rule, we tipped them very generously before we left. The VIP bar, open only to plus guests serves premium spirits such as Jamieson's, Smirnoff, Amaretto etc etc and is included in your all inclusive package. Before you consider booking this hotel, PLEASE BE AWARE THERE IS NO WI-FI and the internet is very very slow, it took me 30 minutes to send 2 emails that would have normally taken me roughly 2 or 3 minutes back home. I could not get my iphone 5 (with he data roaming on) to work, even though my phone came up with the logo Cubacell. It was my oldest son's birthday during our vacation and he was really upset that it took so long to call him up. In the end we had to use the hotels phone at a cost of £4 per minute. If communication and keeping in touch is important to you, then this is not the resort for you. Do some homework and search for a hotel that offers WI-FI. Otherwise book in here, we had a great stay.
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