Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    Construction on going in many areas of the main hotel and pool.

    Not recommended

    Reviewed by Blau on Aug 09, 2012

    Date of stay: August 2012

    Trip type: Family

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...

    I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Swim with the dolphins

    Would recommend

    Reviewed by Margie on Sep 06, 2011

    Date of stay: April 2011

    Trip type: Couple

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...

    We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    voyage holguin

    Would recommend

    Reviewed by Richard on Aug 25, 2011

    Date of stay: October 2010

    Trip type: Couple

    Tres belle endroit pour de la plongé en ...

    Tres belle endroit pour de la plongé en hapné.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Awesome Family Vacation Spot

    Would recommend

    Reviewed by Sarah on Jul 22, 2011

    Date of stay: February 2010

    Trip type: Family

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...

    Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

      TripAdvisor

      What to expect (based on 2078 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Take items to leave, its SO appreciated!

        Reviewed by catfordpickle(catford) on Aug 28, 2014

        Just returned from the Blau Costa Verde, didn't bother to upgrade, our room 6315 was great, fab view of the restaurant, pool and beach in background (see picture)......Blau plus pool swim up bar out...

        Just returned from the Blau Costa Verde, didn't bother to upgrade, our room 6315 was great, fab view of the restaurant, pool and beach in background (see picture)......Blau plus pool swim up bar out of action the whole two weeks we were there so didnt seem much point to the upgrade, anyway speaking to the upgrade customers there didn't seem many benefits, we were more than happy with our room. Food The food was amazing! We preferred the buffet restaurant to the Al la Carte restaurants, there was something for everyone and not a chip in sight (hurray). Fresh omelettes cooked for you while you wait in the morning, eggs cooked also while you wait, someone a queue of maybe 3 or 4 people, if you cant wait there is so much choice, cereals, fresh fruit, bread rolls, toast, cheese, ham, bacon, scrambled eggs, you name it it was there on offer. At dinner time Fresh prawns cooked daily with fish, huge amounts of amazing salad, fresh leg of pork etc etc.....the Gala dinner on tuesdays by the pool is spectacular...as is the entertainment. Make sure you have a Pizza at the Italian at lunchtime either salami or seafood there were so delicious! We ate the the Cuban, Italian and French restaurants but preferred the buffet over these as so much more choice. There were so many greedy people though, that piled their plates high with food and then left it all as too greedy, this was quite frustrating. Rooms We had a lovely room with large comfortable pillows and really comfy mattresses, large deep bath which is a rarity......Fridge if stocked when you arrive with beers, soft drinks and water, stocked daily with water but only one other time during our two week stay with beer and drinks, beers and drinks can be bought at the downstairs shop cheaply..........Top tip: take a thermos cup, its so useful when you want to get a drink from the bar at the beach as it keeps it cold. Beach What an amazing beach! Safe for kids as shallow along way out although a little rocky in places, take a snorkel the fish are amazing! You are allowed to use each of the following on a daily basis, one pedalo, one kayak, windsurf and katamaran (with an instructor). The beach was never crowded (only a little busier at weekends due to cubans arriving for weekend at hotel). Each day at beach there are activities taking place, Aquagym, Rifle shooting, Volleyball and beach games, if thats not your thing walk slightly further along the beach where its quieter and you cannot hear the music from the beach hut. I have included a picture of a completely secluded beach, if when you arrive at the beach you turn right pass the wooden gazebo and pass the diving school, follow the path and keep going to the end turn left and you will find this beach, no-one goes there, its paradise! Staff The staff were reasonably helpful although really slow to act on anything....the waiting staff are lovely and friendly, we never found anyone to be rude.....Entertainment staff were top notch Trips We went on the Cuban life trip and also swam with dolphins which was brilliant, the dolphins are happy and well cared for they are kept at sea in a sectioned off, one was due to give birth any day soon whilst we were there. If you give your camera to the photographer on the side (who takes professional pictures of you at a price of 10 pesco, he will take picture of you on your camera for a tip) We also went on the 4x4 trip where you drive a speed boat and ride a horse. We found out the drivers for the day get 50 c (half a pesco) for being a driver for the day, thats 15 pesco a month (about £12), it would take our driver to earn what we paid for the excursion a couple to years to afford!!!! Cuban people really struggle to make ends meet and are grateful for anything you can leave them, they only just manage to feed and clothe themselves on their salaries. We met a man selling cigars in Holguin who told my partner how much he liked his hat and trainers, he told him he could have all his trainers and clothes if he would come to the hotel (2 hrs journey away) to collect them on the second to last day of our holiday, the man, Alex said he would be there at 11am. We packed up trainers, toiletries, ladies clothes and shoes (for his wife) etc and food (made up a packed lunch from the buffet) and went downstairs at 11am, Alex had got a drop to the hotel that morning and had waited since 9am outside in the distance for us to appear......he was so happy and wheeled off all the items in the case we had given him also.......On the last day I packed up the rest of my clothes and left them to a really lovely waitress who looked about the same size as me, she was so happy and sorted through them behind the restaurant partition in excitement with her friend! The Cuban people get rationed on what they can have from the shop, when you consider that shampoo and conditioner is 3 pesco each that a huge chunk from their salary.....PS I was told if you tip them they put in into a kitty and share it out between all of them. Weather It was hot the whole time, even at 9pm at night, when it rained a couple of afternoons it was most welcome. Gym The Gym was always empty (we went every morning) the equipment is modern, all working, something for everyone, and its air conditioned. We even used the sauna (only ones in there). Cubans Its great to get out and see the real people of cuba, you can get a horse drawn carriage outside for 30 pesco for two hours and it takes you to a local (what looks like council estate) there are two shops and people selling fruit and meat, mangos were nothing like I have ever tasted before, you also go to the drivers house (not sure if this usually happens) but we met his wife and children and he cut down coconuts from his tree which we ate and drank from. You also go a ladies house where she had a 'zoo' in the back, this saddened me as none of the animals had any water, we supplied them all, even the hermit crabs in a bucket had none, she told us hermit crabs dont need water!?! There was a lovely dog, Dana tied up under a tree gasping for water, it drank two buckets of water which we gave it. I would recommend the Blau Costa Verde

        Individual ratings:

        • Cleanliness
        • Service

        See moreSee less

        Good 2 week stay

        Reviewed by AlfieMoon12() on Aug 28, 2014

        I stayed here with my boyfriend from the 11th-25th August. Honestly, this hotel is not luxury but nor is it unpleasant. We did not upgrade to the plus section as we didn't feel the need. The room we...

        I stayed here with my boyfriend from the 11th-25th August. Honestly, this hotel is not luxury but nor is it unpleasant. We did not upgrade to the plus section as we didn't feel the need. The room we were given was fine and fit for purpose. The pool and pool bar were great but service at the bar can be slow at times even when it is not very busy. Plenty of sun lounges around the pool and on the beach, never had any trouble getting one. The cocktails in the lobby bar are excellent and better than the ones at the pool bar. The food is decent, can be a bit repetitive but there was always plenty of choice and you will never go hungry. Staff in the restaurant are brilliant! I liked the fact the beach is so close, only a 2 minute walk away. The beach itself is gorgeous with lovely white sand. I don't know why other reviews talk so much about it being stoney, i never encountered this. There are crabs all over the hotel, i don't know where the come from! However, they don't bother with anyone and scuttle away as soon as you get close. We went on a few trip and would highly recommend the Island Paradise trip as it is excellent. Not much to do outside the hotel but i cannot fault the hotel for its location. Only complaint i have is the noise which we encountered from other Cuban guests. Either the walls are very thin or they are very loud and to be honest i think it's a combination of the two. Instead of talking at a normal volume they shout and their children follow suit. No consideration for others which was rather annoying when you are trying to sleep. In general i found the Cuban people friendly and pleasant but these guests obviously left their manners at the door! Apart from this brilliant beach, good hospitality, brilliant trips and beautiful country to visit.

        Individual ratings:

        • Location
        • Rooms
        • Service

        See moreSee less

        Family Vacation

        Reviewed by Ryan H(Trenton, Canada) on Aug 25, 2014

        We chose this record based our travel agent being able to get 6 families to the same resort from two different airport locations. When we checked in and received the rooms they were dated and not the...

        We chose this record based our travel agent being able to get 6 families to the same resort from two different airport locations. When we checked in and received the rooms they were dated and not the same as what our package indicated. When the remainder of our party arrived hours later they were checked into a different/newer area of the resort. The next day we inquired about the difference in our package and the gold package and to our sup prise we did not have the same services that our travel agent had indicated. We were required to pay for an upgrade to relocate closer to our family that were located half way across the resort and to have the same perks as our family who origionally paid the same amount as us. I had fallen on the first night and required 4 stitches in my knee. I was not able to obtain a receipt of the medical care that night which was about 56 Cuban $ and was provided with multiple excuses like the doctor is not in today to I have to pay an additionl amount for the 2 minute drive they provided ($50.00 US). I spoke with my CanJet rep and 2 of the 3 people that worked there were more interested in selling excursions than assisting me with getting at least a letter stating the medical services that they provided for my Military doctors back home. My wife had emailed the resort and our travel agent after we had returned and unfortunately we still have heard nothing from the resort. The sand on the beach was nice but there was an excessive amount of coral in the shallow parts of the water. There is only one small access point to the beach as the resort is located at one end of the beach and with the amount of people that are in the resort every day there are way to many people cluttered to that one corner. I would definitely not recommend this resort to anyone as there are much better resorts avail for the same value. I will never go back to this resort.

        Individual ratings:

        • Location
        • Service

        See moreSee less

        Even us non VIPs had a great time!

        Reviewed by PlanetBenson(Chester) on Aug 25, 2014

        We are a group of 6 and had booked 3 rooms from 4th-18th August at the Blau Costa Verde. This was our sixth visit to Cuba, having visited Varadero and Cayo Coco twice each and Holguin once before...

        We are a group of 6 and had booked 3 rooms from 4th-18th August at the Blau Costa Verde. This was our sixth visit to Cuba, having visited Varadero and Cayo Coco twice each and Holguin once before (stayed at the Playa Pesquero Hotel). The Blau was significantly cheaper than the 5 star Playa Pesquero Hotel and so our expectations were lowered accordingly. It’s not the prettiest resort we’ve ever been to but we really liked the layout of this hotel. The central point is the pool bar from which you can see the lobby, the buffet restaurant and across the pool to the stage for the evening shows. The pool bar is undercover but is open on all sides so it's rarely too hot. It serves lovely coffee as well as bar drinks and slushys and is the place when the other restaurants are closed that you can get snacks all night. To be honest, the lobby is a bit of a disappointment - no wow factor, just a purely functional area, though it's light and breezy which is nice when you're waiting to go on trips. This is the first resort we've been to where the lobby bar is not the place to go for an evening drink, everyone heads for the lively, central pool bar instead. The pool itself is always busy with a great swim-up bar. Overly competitive games are played every afternoon - I feared lives would be lost some days. There is also another very nice thatched bar that we nicknamed 'the rum shack' just behind the pool - opening times seemed a bit random though. They do the best Pina Coladas here. Our rooms were located together as requested on the second floor of Block 5 which overlooks the fountain and Italian restaurant. We were in room #5215 and I'd highly recommend it. The reviews we'd read about the non-VIP rooms had been pretty damning so we were worried, however, all three rooms exceeded expectations so we didn't feel the need to upgrade. They were nicely painted and furnished (looked recently refurbed) and a great location in the middle of everything (some of the VIP blocks are a bit of a trek away). The only noise we heard in the evenings was the mating frogs in the pond below! The plug sockets in the rooms were confusing as they had a mixture of flat pin for some sockets and round pins for others, so I'd bring both types of adaptor to be on the safe side. Also the hairdryers are hose style and not very powerful - I wished I'd taken my own. Our fridge was topped up daily with water, beer and soft drinks. The TV had a reasonable selection of English speaking channels including BBC World, CNN, Disney Channel, a Canadian news channel as well as an English film channel. The food in the buffet restaurant was actually very good - probably the best we've had in Cuba. The quality of the meat was excellent and it was well cooked too which hasn't always been the case on our previous visits. The salads were nice and there was the usual fresh pasta and pizza on offer. The ice-creams were delicious with recognisable flavours too! The buffet was open for breakfast, lunch and dinner and was a great air-conditioned option with drinks service to the tables. Lunch could also be taken at what is the Cuban restaurant at night, just behind the beach. They do a lovely lunch with waiter/waitress service taking meat/fish orders to the grill, then you help yourself to salad, veg, bread etc. It all looks new and clean - a very nice, airy place to eat. Fresh pizzas were available from the Italian restaurant at lunchtime and were excellent with gorgeous sundae ice-creams for dessert. I can honestly say we didn't have a bad meal in any of the restaurants during the whole two weeks of our stay. Both a la carte restaurants (Italian and Cuban) served excellent meals and we were pleased that they didn't enforce the long pants rule for men. The guys in our party looked smart enough in chino shorts. I really don't see the need to make them sweat in long pants whilst the women can expose as much flesh as they choose. We don't generally watch hotel shows as we're keen card players, but since we could see the stage from the pool bar, I'm able to comment this year. I have to say I was really impressed! They had a real variety from acrobatics, water ballet, operatics and even breakdancing of such a high standard that wouldn't look out of place on a New York sidewalk! There is also a disco near the beach which opens at 11.30pm until 2am. They play a very random mix of English and Spanish songs but it's good for a laugh. The beach was okay - certainly not the best Cuban beach we've seen as the rocks near the waters edge do make entering the water difficult and trying to look cool and collected as you exit the water is near impossible. You too will be doing one of the many funny walks in and out of the sea unless you wear shoes. The variety of fish in the sea was amazing though - you could stand ankle deep in the warm sea, sprinkle breadcrumbs and watch as lots of fish come and feed at your feet. The hotel pedalos, canoes and hobie cats were available every day to use free of charge. We had a pretty dry couple of weeks with only an afternoon storm on one day which is unusal at this time of year - it normally rains most afternoons in August. There were very few flies which was great, but the mosi's were still out in force regardless. Between the pool and beach there is a Wellness Centre. This houses the gym for all you fitness types, and is actually air-conditioned. It's a very nice, bright space with a good selection of equipment. There is also a small jacuzzi too. There is a hairdressing salon and medical centre here as well. The kids games room is nearby and seems to be going through something of a transition - that is to say that most of the games tables have been broken and there is only a very tired looking pool table left. Trips (all booked via our Thomas Cook rep): Speedboat Adventure - the speedboats are moored approx 20 mins bus ride from the hotel. You drive in convoy, two in each boat and get the chance to swap drivers half way. This trip is not for the faint-hearted or anyone with back problems. The last time we did a trip like this in Cuba, it was a very sedate ride across a lake and around the mangroves with the guides pointing out interesting flora and fauna - but this trip took us out into the open sea where it was actually quite rough! We bounced over the waves and smacked down hard when we landed, getting drenched all the while. At the end of the trip I had to check I still had all my teeth and everyone reported having sore bottoms for a good few days afterwards! Great fun though and value for money at only 29 CUC each for an hour in the boats. Swim with Dolphins - The marina was only about 30 minutes by coach and we had a short boat ride to the reserve in the middle of the lagoon. It was very well organised and we were kept entertained by the lively band as we waited for our turn with the dolphins. We also watched the sealion show which was funny. We were taken in groups of about 12 to one of several enclosures where we had about half an hour in the water. We were asked to pay an extra 5 CUC each to do the fin pull with the dolphin which I thought was a bit of a swizz - why should we have to pay more? The ultimate trick is the lift where you're elevated by two dolphins pushing your feet up until it looks like you're riding on top of their noses, when in fact you do nothing - they balance you! Unfortunately this wasn't available the day we went as the males that perform this trick are in the mating season and had been fighting! Men eh...? This trip costs 84 CUC for a half day excursion (it costs around 50 CUC if you want to go and watch/take photos but not actually swim). Paradise Island by catamaran - It's a bit of a trek to get to the catamaran - about 2 hours by coach but at least you get to see some of the glorious countryside on the way. We had a fantastic time, the guide and crew were funny and entertaining as usual and the free bar and music helped to make a fun atmosphere. We stopped for snorkelling near a reef on the way. Remember to take some bread with you - I stayed on the boat and thoroughly enjoyed feeding the fish from there. The island looks stunning as you approach and lives up to the poster images as seen at the airport when we arrived. We had a very nice lunch at the large thatched restaurant above the beach on the island. We took photos of the huge resident iguanas and parrot. The Canadians and other Europeans have a jeep safari on the island included in the price of their ticket, however, Thomas Cook couldn't get insurance for this part of the trip (because they use an old Russian truck to transport visitors) so the British tourists get a free bottle of rum as compensation instead, with the option to pay an extra 9 CUC to do the trip at their own risk. We decided that if the Russian truck is good enough for our Canadian and Euro friends then it's good enough for us! We weren't disappointed as it was great. We were taken on a bumpy, dusty trek around the island trying to spot the wild, deer, antelope, wildebeast, zebra, and horses. What you are guaranteed to see and feed is a giraffe whilst you try and fight off a jealous ostrich - hilarious! If you don't go on the safari, you are left to relax on the small but lovely beaches. This trip costs 79 CUC which we thought was good value given the distances travelled, free bar on the boat and the decent lunch included on the island. Be prepared for a full day out though. Back at the hotel, there was one issue at the Blau which I feel I must report on and it was quite a big issue actually. We arrived on a Monday and enjoyed 4 days of the hotel being blissfully under-occupied - normal for this time of year. No queues for anything, always beds available at the pool or the beach, lovely and laid back - no stress. Then on Friday afternoons, all hell breaks loose. Bus load upon bus load of Cuban holiday makers flood into the resort - great fun we thought, this should liven things up! Indeed it did, but it also caused many problems too. There didn't seem to be an adequate increase in staff to cope with the extra influx, in fact they were completely overwhelmed in no time. The cultural differences are just too great for this arrangement to work. The Cubans arrive, having been used to food rations and little in the way of luxury and have until Sunday lunchtime to party hard and fill their boots (and all manner of luggage for that matter) with as much food and drinks as they could take on board. They don't talk at a normal volume, they literally shout at each other day and night and the kids run riot killing as many of the resident frogs, crabs and any other unfortunate creatures that happen to cross their paths. These Cubans seemed not to understand or care about throwing litter or queuing etiquette and other tourists were unceremoniously shoved to the back whilst the poor overworked staff ended up serving whoever shouted the loudest (we were never going to win that contest...). We had to wait around 20-30 minutes just to get a table in the buffet restaurant. Once inside, we witnessed our new arrivals systematically clearing all hot food serveries (not for individual consumption, but piles and piles of food were gathered and placed in the middle of the table where their families were sat - half of it ended up being wasted) and we began to seriously resent their presence. By Saturday, there was no butter or sugar left in the resort as it had all been emptied into their bags ready to take home. A member of the hotel staff told us that at weekends at this time of year, there are approximately 200 international tourists and 500-700 Cubans at the hotel. Both the remaining tourists and hotel staff breathed a sigh of relief when they left at lunchtime on Sunday. Beware as this apparently happens every weekend during the low season - I'm not sure if this is unique to this hotel or it happens at others too. If you're going out there in the next few weeks, make sure you book any excursions for the weekend so you'll spend the minimum amount of time at the hotel during the chaos. At the very least be organised and book your a la cartes for Friday and Saturday evenings. It left us feeling a bit gutted to be honest. We love the Cuban people, it's the main reason we keep returning, but this experience was something else... Random irritations: • The beach bar shuts at 5pm but the sun doesn't set until 8pm. • You have to change your pool towels at the beach, no towel swap at the pool. • No chips/French fries available anywhere on the resort during the whole two weeks! • Electronic room key system was unreliable. We had to make several trips to reception to get the cards reset. • Although the food did seem really good, we all got bad tummies which continued throughout the duration of the holiday. Usually it only lasts a couple of days but we got through two full boxes of immodium between us! We think it was probably the ice in drinks/slushys etc which is really hard to avoid. Take medication with you in case. Things we loved: • The Cuban sense of humour and banter lives on - great fun. • You feel safe wherever you go - the Cubans welcome and look after tourists as they recognise that we are improving their economy. • Wi-fi is now available in the lobby bar at 6 CUC per hour and the speed was faster than we get at home. • Once a week the hotel arranges for the buffet to be set up around the pool for a gala dinner - it's a huge effort for the staff but it is very nicely done and is appreciated by the guests. • The tourist bus to Guardalavaca (it takes about 35 minutes). It's an open top double-decker bus and costs 5 CUC for a round trip. The bus stops right outside the hotel and leaves either early or on time, so don't assume it will be late! There is a nice little beach there as well as the handicrafts market. Don't expect a fancy shopping mall! The vendors weren't too pushy and it made a nice change to go for a couple of hours. Overall, we had a fantastic holiday and still love Cuba. This hotel was very good value for money and I've rated it 4 out of 5. However, the lost weekends and rocky beach would probably make us look for a different hotel next time. If you've booked to go you'll have a fab time, just take your water shoes, ear plugs and immodium!

        Individual ratings:

        • Location
        • Service
        • Value

        See moreSee less

        2 fantastic weeks

        Reviewed by MysticJeff(Ottawa) on Aug 24, 2014

        I am going to start with what I didn't like about the facility: - They need a better map and printed weekly schedule: I and every other patron I talked about all commented that we really had no idea...

        I am going to start with what I didn't like about the facility: - They need a better map and printed weekly schedule: I and every other patron I talked about all commented that we really had no idea what activities, procedures, processes and locations activities were booked, happening and located at. I.e. the sit down restaurants are in an area that changes themes each day or so, so 1 day the place might be the "Spanish restaurant" and the next it's "the French gourmet restaurant". Figuring out where you have to go can be a challenge. The staff posts an activity board but half the activities were not actually going on and while they did announce activities over the speakers near the pool, you did have to be there and be able to understand what they are saying to actually know about activities. - Not a clock is to be found anywhere (not in the pool areas, the beach, bars or bedrooms). If you have a tour or reservation at the restaurant you had better bring a waterproof watch - Breakfast is awful (who serves mashed potatoes for breakfast). Peanut Butter would have given my kids something to eat in the morning. - The pools close at 5:30/6pm. Even though there are lights in the pool, they don't use them and will kick you out if you are there later than 6pm. They should run the ools until 11pm/midnight, even if they don't have the pool bars open. Now that we have gotten the negative out of the way, it is my opinion that the facility is great, my family and I went there for 2 weeks. We had a fantastic time. We stayed in the "Plus" section and it really made a difference. Bigger/newer rooms, better service, private plus only pool and other perks. During the summer the hotel has weekend influxes of locals staying at the hotel from Friday to Sunday. All of a sudden the occupancy increases by 700 or so people. The hotel doesn't appear equipped to handle this fully. However, if you have the plus upgrade you can avoid a lot of the possible frustration. The staff were friendly and helpful. The food was average to above average for Cuba. My room was clean, stocked regularly and had enough room for an extra cot without feeling cramped. The sit down restaurants for the most part were good. Although, we did venture off the facility for supper a time or two. Make sure you venture into the city and have lunch at the restaurant called 1910, it was a fantastic dining experience. I think that the fact that I would go back to the hotel... speaks volumes about my positive experience.

        Individual ratings:

        • Rooms
        • Service

        See moreSee less

          Our guest rating from 4 reviews

          TripAdvisor rating from 2078 reviews

          Have you vacationed with us before?

          We'd love to know what you think.

          Our review policy

          We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

          Read our review policy