Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    A Perfect Honeymoon!

    Would recommend

    Reviewed by Colleen and Allen on Sep 18, 2013

    Date of stay: September 2013

    Trip type: Honeymoon

    We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. ...

    We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. It was a wonderful mix of romance, fun and socializing. The age groups was from 20's to 50's and all guests we met were enjoying their stay. We never heard a single couple with a complaint about the facility. The beach is clean, well groomed and warm as a bath tub. There is drink service to the beach and lots of lounge chairs and floaters for the ocean. If you are looking for a tan there's tons of room but lots of shade for those who prefer to read or just relax. The many restaurants offered wonderful flavours and variety every day. You were never tired of the large buffet but you still had great options for al a cart with the other restaurants. There are two finer dining al a cart restaurants so bring at least two nice outfits so you can celebrate in style. There is limited beef choices but tons of chicken, fish, seafood, pork and vegetarian options. We also participated in the private dinner on the beach (for an additional fee) and loved the evening would recommend to all. The staff were amazing and the hospitality flowed as well as the free drinks. There was never a request they didn't try to accommodate and they never met you without a smile. We met many guests that were return visitors and we will definitely join the group of repeaters. A Honeymoon to remember. Thank you to Couples Swept Away and Westjet Vacations!

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    An amazing staff, paradise setting, 5 star food and excellent amenities: a dream vacation!!

    Would recommend

    Reviewed by Anthony and Mary on Dec 23, 2012

    Date of stay: December 2012

    Trip type: Couple

    An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is ...

    An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is 5 star, excellent quality liquor, bar service, even on the beach!! The long beach and the crystal clear water was a perfect scene. Great entertainment, morning and evening at the Palms, great effort put out by the entire staff to stage the Friday night Beach party. Even at 98% capacity, the layout and facilities are such that you never feel crowded, never fighting for a good spot on the beach. Was our second time back, going back next year with friends. Thank you swept away for another wonderful experience. Anthony and Mary

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Perfect honeymoon! Had to ignore the sewer smell though

    Would recommend

    Reviewed by DarrellC on Nov 28, 2012

    Date of stay: November 2012

    Trip type: Honeymoon

    Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities ...

    Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities aimed at couples & honeymooners were a lot of fun. Location was good - 1.5hrs away from airport. Most off resort activities required a little drive - horseback riding only 20mins away. Zipline, however, was about a 2hr drive. Downtown shopping area only a 10min drive if you wanted to buy coffee or booze off resort (we did, big savings). Staff very laid back and easy going. It's a no-tipping, no-cash resort, which is nice, but takes the bartering out of the equation if you're into that. We would go back, for sure. There was an issue to sewer smells on the resort throughout our stay. Might of been related to Hurricane Sandy that was the week before. There was also 2 male bathrooms I noted to have their floor drains back up. Might be an issue that's resolved now, but the smell wasn't pleasant.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    We loved it and are already planning our return!!

    Would recommend

    Reviewed by mieke and greg on Mar 11, 2012

    Date of stay: March 2012

    Trip type: Couple

    We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far ...

    We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far the best. First of all the beach - the beach is amazing and goes on for miles. Than there is the staff - who were all extremely welcoming. As to the food, it was very good and the selection of liquors varied and top notch. The exercise facility alone is worth the trip with a lap pool, tennis courts as well as tennis clinics, yoga, pilates, jogging track, basketball court and on and on it goes. All activities are included - water skiing, a sunset cruise, snorkelling in either day light or at night. You can't fit it all in in just a short week. We have already decided to return. Next year we will forgo the beach front verandah suite- as all the rooms are nice -and spend the money on a longer stay.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    wonderful couple's getaway

    Would recommend

    Reviewed by Cam on Sep 09, 2011

    Date of stay: August 2011

    Trip type: Couple

    My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly ...

    My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly amazing, always smiling & always willing to offer advice or assistance if needed. The Hotel grounds were great, very tropical & lush, the work out facilities were by far the best we?ve ever experienced at a hotel. The restaurants were very good & offered a wide variety of dining options. If I had to pick one thing that put Couples Swept Away above any other hotel we stayed at in the past it would have to be all the inclusions. Everything from catamaran cruises & scuba diving to the strict no tipping policy truly helped make our holiday one of the most relaxing getaways we?ve ever been on!

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Yea mon, it's amazing!!

    Would recommend

    Reviewed by Tara Macdonald on Sep 06, 2011

    Date of stay: August 2011

    Trip type: Couple

    Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are ...

    Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are so happy!! The beaches and water were like those that you see in the corona commercials!! The red stripe cold and always ready for you!! We fell in love with the jerk chicken so much that when we got home... We went and bought a smoker to make our own little piece of JAMAICA!! We will be back... Oh yea mon!!!

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Food / Restaurants
    • Beach

    See moreSee less

      TripAdvisor

      What to expect (based on 3476 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Relaxing, Romantic & Activity Filled!

        Reviewed by BryantStJules(Regina) on Jul 14, 2014

        We were very impressed with the property and location, the bay is secluded and the beach was nicely groomed. The security on either side of the property line was a nice addition and made us feel very...

        We were very impressed with the property and location, the bay is secluded and the beach was nicely groomed. The security on either side of the property line was a nice addition and made us feel very secure while on the beach. The waves were pretty tame and we were able to take advantage of the various water sports activities the resort offered (including the free snorkelling tour). The rooms were nice save for the rundown bathrooms but that was expected from reading previous reviews. The service was prompt and the food was better then expected. The adults & couples only resort policy created a very romantic relaxing atmosphere we felt comfortable in. We would definitely go back and recommend this resort.

        Individual ratings:

        • Location
        • Service
        • Value

        See moreSee less

        Problems at CSA Front Desk

        Reviewed by Dianarv(Philadelphia, Pennsylvania) on Jul 11, 2014

        I wrote the below to the GM at CSA but haven't gotten a response. My name is Diana Vona Rudolph my husband Charles and I checked into CSA on Monday, June 23, 2014 for 5 nights with my daughter and...

        I wrote the below to the GM at CSA but haven't gotten a response. My name is Diana Vona Rudolph my husband Charles and I checked into CSA on Monday, June 23, 2014 for 5 nights with my daughter and her husband Michele & Anthony Magazzu transferring to CTI for 9 nights on Saturday, June 28th. Now that my vacation is over I feel that I must write to you. I encountered a very disturbing problem upon check-in which I feel needs to be addressed. We arrived around 12:00 PM. We told the first girl at the check-in desk that we were Mother & Daughter. We paid for the Beachfront Verandah Suite and requested 2nd or 3rd floor. I have Asthma and the higher floors are better for me with the breathing problems that I have also I can't be around cats. Our rooms were not ready and we were told to go eat lunch. We returned from lunch and the rooms were still not ready. We went into the lobby to wait. A 1/2 hour later my daughter's room was ready (she went to a first floor), mine was not. Another 1/2 hour went by and still no room. Checked again and was told that check-in was not until 3:00 PM, I asked why my daughter's room was ready but not mine, the girl said that didn't know we were together I told her we had told the first girl and she was there when we mentioned this. I started going into a breathing attack after being in the hot & humid lobby for all this time. I went back in after 3:00 PM to again check on my room and was told that the maid had just gone in to clean the room and it would be another hour. At this point I was in complete distress and another women at the end of the counter came over and offered her fan to me. I asked what room I was going into and on the map she showed a room in block either 41 or 42 on the first floor. I told her I wanted to be either in room block 44 or 45 on the 2nd or 3rd floor (my daughter was in block 44). She very sarcastically said to me that "she was giving me the room block that I requested" - NO I didn't request this room block I PAID to be in this category. She embarrassed me as there were other guests waiting to go to the counter and insinuated that I was looking for something that I did not pay for. I have been coming to Couples since 2000, my daughter was married (second time) at COR and I was married (second time) at COR in 2001. This trip made 14 times and I have never asked or expected anything that I did not pay for! After much back & forth with her horrible attitude she finally gave me room block 45 in room 4221 that was available the whole time. which was fine as my daughter was right across the why from me. I was in such a breathing melt-down that another guest offered to carry me to my room. That night we couldn't go out my husband got sandwiches and we eat in our room. This girl was not only rude but I felt she was making a fool of me and her attitude was not with the Couples policy. We were speaking with Lee Issa on the beach later in the week and I never mentioned it as I didn't want to bring this problem that I encounted to him. I also did not take advantage of the free Couples message as I could not walk that far, my husband went on his own, I was ok with that. The rest of the time at CSA was good the other employees were very nice, restaurants are great. On the comment card I gave the front desk a fair rating thinking if I had put poor and wrote about what happened they would have thrown it out as the comment cards are not put in a locked boxed they were laying on the counter. This trip made the 3rd time that we did the split. In closing my thoughts are that you can't leave people whether it be me or any one else waiting in the hot humid lobby for 3+ hours. I worked in a hotel and I know you get word upon check-in at the Couples desk in the airport that the guests are on their way, if rooms are not ready maybe housekeeping needs to be addressed. Also the front desk staff needs to be better trained to understand the needs of the guests.

        Individual ratings:

        • Cleanliness
        • Service
        • Value

        See moreSee less

        Beautiful place that exceeded expectations

        Reviewed by Camille P(Fort Worth, Texas) on Jul 11, 2014

        My husband and I chose Couples Swept Away for the beautiful beach. We were a bit apprehensive about what to expect since we’d read some negative reviews about the rooms and service. A couple days...

        My husband and I chose Couples Swept Away for the beautiful beach. We were a bit apprehensive about what to expect since we’d read some negative reviews about the rooms and service. A couple days into the trip we realized—this is an AMAZING vacation. We travel quite a lot and we were pleasantly surprised by how much we enjoyed CSA. One week flew by and I could have easily stayed another. It’s true the rooms aren’t glamorous, but they aren’t dumpy either—they’re spacious and have a tropical feel. We did the pre-check in online and when we arrived our room was stocked with the drinks we chose. We had a Garden room right near Patois restaurant and it was close to the road—you could definitely hear the cars but mostly during the day--my husband who is a light sleeper wasn’t bothered at night. As for the service, we thought it was great—it’s Jamaica, so they have a more laid back approach but everyone we encountered was friendly and helpful. In fact, seeing the Jamaican culture was one of my favorite parts of the trips. Even the vendors who walk the beach are more friendly than pushy, and interesting to talk to. I really can’t say enough about the main attraction, which is the incredible beach. I’m usually a pool person but the ocean was so clear and calm it felt like a swimming pool. We would arrive to the beach about 9am and never had a problem finding chairs in the shade of a palm tree. The food and drinks at CSA were another happy surprise—I’m vegetarian and my husband is not, and we both had plenty to eat and enjoyed all of our meals. We had no trouble getting dinner reservations. Lemongrass and Patois were delicious; Feathers is good too, although the ambiance there is a bit strange. The Palms buffet was great for breakfast and lunch, and of course Seagrapes is a can’t-miss for lunch. Basically, you can’t go wrong no matter where you eat! TA never lets me post a link to my photos, but if you search going places with camille you will find them. Here are a few of the tips we read in advance and found helpful, as well as a few of our own: -DO bring bug repellent, especially for the evenings -If you want a decent hair dryer bring your own -Don’t miss the steel drums show--it's so, so good! -Get the fish tacos at Seagrapes when they have them -Check out the Martini Bar next to Lemongrass—Terrello is the great bartender there -Perhaps it’s the time of year, but the humidity was out of this world—I found a curling iron to be pointless -If you plan on working out or playing tennis (the sports center and courts are GREAT), bring plenty of gym clothes—because of the humidity, you won’t want to re-wear anything -Bring plenty of bathing suits; it’s so humid that they basically never dry out

        Individual ratings:

        • Cleanliness
        • Location
        • Service

        See moreSee less

        July 4th getaway

        Reviewed by S M(San Francisco, California, United States) on Jul 11, 2014

        My boyfriend and I planned a 5 night trip to Jamaica, and we spent 3 nights at Couples Swept Away in Negril. All in all, we were amazed by the helpful staff, the endless amenities and activities...

        My boyfriend and I planned a 5 night trip to Jamaica, and we spent 3 nights at Couples Swept Away in Negril. All in all, we were amazed by the helpful staff, the endless amenities and activities available, and by the yummy cuisine at the restaurants. Pros: - Lemongrass Restaurant: This thai restaurant was one of our favorite places to eat at the resort. Call a day or two early to reserve a spot as reservations fill up quickly. - Service: The staff was always helpful and friendly, and they always served us with a smile on their face. - Activities: highly recommend taking the Sunset Catamaran cruise. The staff on the boat was entertaining and we got a chance to see a lot of Negril from the seaside. Water activities like paddle boarding, water skiing, and kayaking were readily available in the mornings, and we really enjoyed being able to easily grab the equipment and head out on the water. - Facilities/entertainment: While the resort was not a typical modern high rise hotel, CSA was quite large and was in front of one of the most beautiful beaches we had ever seen. The resort has a beachy/nature vibe which was perfect for the low key vibe of Negril. There were several bar huts along the beach where you always had an opportunity to grab a drink. One of the nights, the hotel hosted a movie screening on the beach which was really fun. Cons: - This is definitely a couples resort, so I would not recommend staying here without your significant other as most activities are catered towards couples - Towels: For some reason beach towels were quite the scarcity. Be sure to bring towels from your room if you plan on swimming as the outdoor huts never had any towels left to give to people on the beach. - While dinner was always an amazing meal, breakfast and lunch often had limited choices and limited hours in the main buffet areas. Be sure to check hours/locations for morning/afternoon. - Aura nightclub: The nightclub was quite the disappointment as it was empty and the resort did not encourage people to go party there. Overall, this was probably one of the best options in Negril and we would definitely recommend this hotel with the few caveats above.

        Individual ratings:

        • Cleanliness
        • Service
        • Value

        See moreSee less

        Way better than anything we could have imagined!

        Reviewed by Aaron M(Wooster, Ohio) on Jul 09, 2014

        We just got back from an 8 day stay at CSA. We have to say this resort is truly amazing! Way better than anything we could have imagined. We did not experience one unfriendly staff member. Every...

        We just got back from an 8 day stay at CSA. We have to say this resort is truly amazing! Way better than anything we could have imagined. We did not experience one unfriendly staff member. Every single employee was very friendly and personable. Anything we needed was “no problem man, anything you want” Very very accommodating. We were able to eat at every restaurant more than once. All food was very delicious to say the least. The gardens are absolutely beautiful and well kept; luscious tropical vegetation. The beach is groomed every morning at sunrise. The whole place is very clean and well kept. We had the premier beachfront suite. Room had a breath taking view of the ocean, located in the middle of the resort. Our room was clean and fridge was stocked every day. However the last couple days of our trip the cleaning lady was lacking. The beach venders took a little bit to get used to, but a simple no thank you sends them on their way. They do have slightly better deals on stuff then the gift shops. We got married here and the staff took very good care of us on our wedding day. Thank you again Priscilla, Martin and Marlon. Each of you helped make our day special and memorable. I would not hesitate to recommend this resort to anyone, you cannot go wrong. If you are the type of person who finds something wrong with everything, then I am sure you find something wrong here too. But if you are somewhat easy going and looking for a romantic, care free, accommodating, fun, beautiful resort/atmosphere this is the place for you. Thank you Couple Swept Away for a truly amazing vacation. We will be back!

        Individual ratings:

        • Cleanliness
        • Rooms
        • Service

        See moreSee less

          Our guest rating from 6 reviews

          TripAdvisor rating from 3476 reviews

          Have you vacationed with us before?

          We'd love to know what you think.

          Our review policy

          We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

          Read our review policy