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My happy place in the sun. Friendly people, great activities and forget about time.
Date of stay: November 2013
Trip type: Couple
I will return for my tenth stay at CSA this December. The location and beach are beautiful. The grounds are covered with palms and the serpentine pathways through the greenery belies the fact that there are a lot of people on ...
I will return for my tenth stay at CSA this December. The location and beach are beautiful. The grounds are covered with palms and the serpentine pathways through the greenery belies the fact that there are a lot of people on the site. Staff are friendly and helpful. I always look forward to meeting staff members who have been at CSA since my first visit. They still remember me. I enjoy the whole experience from socializing over a breakfast of whatever I feel like eating, to the scuba diving on a beautiful new boat. The dive staff is experienced and makes every dive fun and safe for beginners as well as interesting for experienced divers. I enjoy the casual luxury of the place, with no need to dress up in the evenings and the staff being friendly and helpful while not intruding on the experience. The weight room is first class and accommodates the casual work out to some very heavy lifting. Donovan, the supervisor, is a knowledgeable quiet man who can give every assistance with your workout or answer any questions you may have about your fitness plan. Donovan, thanks for helping me to my heaviest lifts while working with you in Jamaica. I enjoy the wide variety of food and have never gone hungry at CSA !!! The tennis courts are well kept and tennis is part of what makes CSA a destination resort. Night life is as varied as the menu, from piano bar to the house band led by the talented Lincon, to visiting singers and performers. Every night different and enjoyable. The rooms are simple, clean spacious. Hats off to Couples Swept Away, my happy place.
A Perfect Honeymoon!
Date of stay: September 2013
Trip type: Honeymoon
We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. ...
We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. It was a wonderful mix of romance, fun and socializing. The age groups was from 20's to 50's and all guests we met were enjoying their stay. We never heard a single couple with a complaint about the facility. The beach is clean, well groomed and warm as a bath tub. There is drink service to the beach and lots of lounge chairs and floaters for the ocean. If you are looking for a tan there's tons of room but lots of shade for those who prefer to read or just relax. The many restaurants offered wonderful flavours and variety every day. You were never tired of the large buffet but you still had great options for al a cart with the other restaurants. There are two finer dining al a cart restaurants so bring at least two nice outfits so you can celebrate in style. There is limited beef choices but tons of chicken, fish, seafood, pork and vegetarian options. We also participated in the private dinner on the beach (for an additional fee) and loved the evening would recommend to all. The staff were amazing and the hospitality flowed as well as the free drinks. There was never a request they didn't try to accommodate and they never met you without a smile. We met many guests that were return visitors and we will definitely join the group of repeaters. A Honeymoon to remember. Thank you to Couples Swept Away and Westjet Vacations!
An amazing staff, paradise setting, 5 star food and excellent amenities: a dream vacation!!
Date of stay: December 2012
Trip type: Couple
An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is ...
An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is 5 star, excellent quality liquor, bar service, even on the beach!! The long beach and the crystal clear water was a perfect scene. Great entertainment, morning and evening at the Palms, great effort put out by the entire staff to stage the Friday night Beach party. Even at 98% capacity, the layout and facilities are such that you never feel crowded, never fighting for a good spot on the beach. Was our second time back, going back next year with friends. Thank you swept away for another wonderful experience. Anthony and Mary
Perfect honeymoon! Had to ignore the sewer smell though
Date of stay: November 2012
Trip type: Honeymoon
Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities ...
Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities aimed at couples & honeymooners were a lot of fun. Location was good - 1.5hrs away from airport. Most off resort activities required a little drive - horseback riding only 20mins away. Zipline, however, was about a 2hr drive. Downtown shopping area only a 10min drive if you wanted to buy coffee or booze off resort (we did, big savings). Staff very laid back and easy going. It's a no-tipping, no-cash resort, which is nice, but takes the bartering out of the equation if you're into that. We would go back, for sure. There was an issue to sewer smells on the resort throughout our stay. Might of been related to Hurricane Sandy that was the week before. There was also 2 male bathrooms I noted to have their floor drains back up. Might be an issue that's resolved now, but the smell wasn't pleasant.
We loved it and are already planning our return!!
Date of stay: March 2012
Trip type: Couple
We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far ...
We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far the best. First of all the beach - the beach is amazing and goes on for miles. Than there is the staff - who were all extremely welcoming. As to the food, it was very good and the selection of liquors varied and top notch. The exercise facility alone is worth the trip with a lap pool, tennis courts as well as tennis clinics, yoga, pilates, jogging track, basketball court and on and on it goes. All activities are included - water skiing, a sunset cruise, snorkelling in either day light or at night. You can't fit it all in in just a short week. We have already decided to return. Next year we will forgo the beach front verandah suite- as all the rooms are nice -and spend the money on a longer stay.
wonderful couple's getaway
Date of stay: August 2011
Trip type: Couple
My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly ...
My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly amazing, always smiling & always willing to offer advice or assistance if needed. The Hotel grounds were great, very tropical & lush, the work out facilities were by far the best we?ve ever experienced at a hotel. The restaurants were very good & offered a wide variety of dining options. If I had to pick one thing that put Couples Swept Away above any other hotel we stayed at in the past it would have to be all the inclusions. Everything from catamaran cruises & scuba diving to the strict no tipping policy truly helped make our holiday one of the most relaxing getaways we?ve ever been on!
Yea mon, it's amazing!!
Date of stay: August 2011
Trip type: Couple
Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are ...
Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are so happy!! The beaches and water were like those that you see in the corona commercials!! The red stripe cold and always ready for you!! We fell in love with the jerk chicken so much that when we got home... We went and bought a smoker to make our own little piece of JAMAICA!! We will be back... Oh yea mon!!!
What to expect (based on 3908 reviews):
5 most recent TripAdvisor reviews:
Fantastic resort but not as peaceful as I prefer!
I want to say that I absolutely overall loved Couples Swept Away! The resort itself is set is a beautiful setting with lots of greenery, trees, and flowers on a beautiful beach! The staff is...
I want to say that I absolutely overall loved Couples Swept Away! The resort itself is set is a beautiful setting with lots of greenery, trees, and flowers on a beautiful beach! The staff is amazing! Very friendly, attentive, and just excellent service in all areas! Every meal was just wonderful and very good! ROOM: My husband and I stayed in a Beachfront Verandah Suite (Room 4319) on the third floor. The room itself was on the smaller size but very comfortable, offered shampoo/conditioner, body soap, lotion, a small sewing kit, shower cap, Q-tips, small nail file, and cotton balls. There is a make-up mirror and hair dryer in the room. The bed was king size, comfortable with a total of 6 pillows. The verandah overlooking the beach is what I loved about the room! A large french door opens up into the verandah making the room part of the outdoors. The room was always very clean. The room contained a safe, drawer space, closet space with hangers, and shelves. They even include an umbrella if needed. They have a mini-fidge stocked with water, coke, cola-cola light, ginger ale, as well as other items you can request daily. (They give you a list you can hang on your door daily that they will deliver to your room). During the day the room was a quiet place to relax if needed and in the evening the sound of the beach and peepers was wonderful! The big drawback is the load bass that would start either on the resort or near the resort at 10 pm and go on until the middle of the night. Most nights we could tune it out with the air-conditioning but one night was so bad we had to download a sound machine app and use ear plugs. I was disappointed as I would have loved to have been able to keep our doors open at night to listen to the sound of the beach and peepers. I did request a quiet room too, I am not sure if it was due to the location of our room or if it could be heard throughout the resort. BEACH AREA: The beach is beautiful! The water was warm and absolutely beautiful! If you go out near the deeper area and look down you can see starfish and even an occasional sting-ray (don't worry they leave you alone). As I am sure you have read in other reviews, many get up early (6-6:30) to reserve a beach chair. I admit, we were guilty of this as well but wanted a place in the shade. Overall I saw empty beach chairs so this is not necessary. An improvement that can be made with the resort would be to install more covered areas on the beach as you can find shade but unfortunately you end up right next to groups of people which does not make it very "couple" like setting. I absolutely LOVED the floats that are on each beach chair and used this daily to "live" in the ocean and float my cares away. They also make the chairs comfortable as well. Everyday a wait staff from the bar provides you with a red flag to use to signal if you would like a drink which was always served quite quickly! I do recommend that you bring some cozies for your cups as this helps keep your cups cold for much longer. I live in Michigan and am spoiled with many beautiful beaches as well as beaches that are almost private, relaxing, and quiet, so a big drawback to the beach on the resort was the amount of people walking the beach trying to sell you something and those that will start singing and playing instruments as you are trying to relax. I usually love to read, and cat nap but this was tough to do. I personally feel if everyone is told to not purchase items from them on the beach they would not be all around, yelling, singing, and approaching guests. It was okay the first two days but after that it was annoying. I ended up listening to music often on my headphones to drown them out. The beach is great for walking or running on and you will often see others doing this in the mornings and evenings. FOOD: The Palms - We did not eat at often but when we did the food was good, buffet style, and the restaurant always seemed quite busy. Patois - We ate at most often which was off the menu. I was surprised at how often it was not busy in here. The food at breakfast and dinner was always fantastic!! I recommend trying the soups as they are amazing!! Service was always fantastic! Lemon Grass - Is a reservation only restaurant for dinner. This was my husband and my least favorite but it was due to not being big Asian food fans but the setting was just beautiful! Feathers - Another reservation only restaurant for dinner. This was excellent food in an air conditioned setting! Cabana Grill - My husband loved the jerk chicken and ate this often! Sea Grape Cafe - Is an on the beach restaurant. It is labeled as an vegetarian restaurant but does serve fish and tuna. The veggie burger was pretty good but I loved the root chips along with the dip!! I highly recommend taking the sunset catamaran cruise!! It's a great way to see more of Negril, the cliffs, and the beauty of the area! We were able to swim in an amazing cave and watch some boys scale the cliffs by hand and perform dives off of them for us which really was a highlight of the week! Overall I would recommend this resort if you are okay with a noisier beach and like to stay out later or if noise at night does not bother you while sleeping, other than that everything else was perfect!
Best available hotel in Negril
When I first arrived at the hotel I was a bit disappointed but after walking the whole 7 mile beach, I quickly came to realise that this hotel was way above the rest! We paid a lot for this trip but...
When I first arrived at the hotel I was a bit disappointed but after walking the whole 7 mile beach, I quickly came to realise that this hotel was way above the rest! We paid a lot for this trip but don't expect to get the same luxury for the price compared to Mexico or the Dominican republic. The rooms were very comfortable and clean. The staff and especially the Manager Konrad made sure that our trip was as enjoyable as possible even if it rained 6 out of 7 days. Note to self, never go to Jamaica in April lol. The food was simply amazing! Lot's of variety and the quality was above what we had expected. Drink at this hotel are very good and the booze is not watered down like a lot of hotels. Activities were good but was non existing during the day when it rained so this could be something that could be improved. Hotel has a great fitness center with a complete gym, lap pool, tennis courts, squash and racketball courts, and many more .... The beach was simply the best in Jamaica! Crystal clear blue water and you can walk 150 feet in the ocean and only have water to your shoulders. No rocks or seaweeds at all at this hotel. Plenty of chairs at the beach and never had an issue finding one even at 11 AM. Overall this hotel is probably the best in Jamaica. But if you are looking for a luxury hotel for the price you are paying, I would recommend going to the Dominican or Mexico as Jamaican hotels are older and need to upgrade their standards.
the staff are friendly and helpful there were a few exceptions as there is everywhere. The food was good and well cooked. The pool areas was a little run down however the sun beds were comfortable...
the staff are friendly and helpful there were a few exceptions as there is everywhere. The food was good and well cooked. The pool areas was a little run down however the sun beds were comfortable the swim up bar was popular with the Americans who tended to hog it all day long. The rooms were clean but could do with a little more comfort there was only one small chair in the room and one on the balcony the balcony also had a built in bench not comfortable to sit on for any length of time. Night time brought out the tree frogs and the noise was deafening you did get used to it. All in all it was a nice holiday and the two trips out we had were good the roads are full of potholes but then so are ours at this time. The guides on the trips were very informative and made the day enjoyable and do try the jerk chicken it was delicious.
Not what we expected
This was our third trip to Jamaica based on the friendliness of the staff at other resorts we visited. Unfortunately, this was NOT the case at Couples Swept Away. First, the mini bar was NOT...
This was our third trip to Jamaica based on the friendliness of the staff at other resorts we visited. Unfortunately, this was NOT the case at Couples Swept Away. First, the mini bar was NOT stocked when we arrived. We were asked what they could bring us until it could be stocked (the next day). We requested vodka and rum. The rum was brought to our room after we had gone to bed! (around 9pm-it was a LONG trip) He banged on our door until we opened (saying the liquor would stolen if he left it out-and they were out of vodka--huh?) All mini bars items must be requested a day in advance-even extra water. No where at the resort could you pick up an extra water or towel! After enduring a torrential rain storm on the catamaran ride, we asked two different staff pushing carts overloaded with towels for an extra towel. One gave us a towel to share...the other said we could get them in our rooms! This was par for the staff, who over all, were NOT friendly. Our first dinner at the resort at the Palms, we were treated SO poorly! Ignored, rolling eyes if we asked for anything-and if you hesitate while eating, they will take your plate away. All staff seemed to eager to get people out of the restaurants. The resort grounds are pristine-VERY well manicured. The beach is beautiful. But, it should be noted: our room was on the third floor-NO elevators. If you have any mobility issues at all (my husband has had multiple knee replacements) the grounds are very spread out- you will need to walk very far to get to anything. There are steps everywhere. (it would be nice if water was provided on the grounds like other resorts we have been to.) The only room service they have is a continental breakfast (did not expect that.) If we kept our tray more than an hour, staff was banging on the door to collect it! Several times, maid service never cleaned our room-one time it was after 6pm-even the staff has a hard time working around the no-elevator situation. Soap/shampoo/lotion are dispensers that hang on the wall. We felt the resort was 'run on the cheap.' We required medical assistance one evening--what a nightmare! It was over 40 minutes before the nurse arrived-she should have come in a golf cart to drive us to the nurses station. We had to wait another 20 minutes to get a wheel chair. The nurses station was not equipped with bottled water or blankets! (both items were needed). Thank goodness it was nothing serious. They need to take medical emergencies much more seriously. During our stay, another gentleman at the resort required attention-again, he was laying in the sand for at least 30 minutes before the medical staff arrived. We only hope he was ok. The upside: the resort has a long list of activities that are included and all staff that work these activities are great! Needless to say, we will never go back to CSA and may not visit Jamaica again. I really hate that our vacation was one of so many disappointments given the amount of money we spent. I don't want to be a complainer, but I think other visitors should know these facts to consider when planning their vacation. I would have liked to have known all of this- we probably would have stayed somewhere else.
Lots to love, but lacking peace
Just returned from a seven-day stay at Couples Swept Away. It was our first time at a Couples and the first time we vacationed in Jamaica for many years – we usually go to the Riviera Maya in Mexico...
Just returned from a seven-day stay at Couples Swept Away. It was our first time at a Couples and the first time we vacationed in Jamaica for many years – we usually go to the Riviera Maya in Mexico. Although we did enjoy many aspects of our stay, not sure we would return, primarily because of issue #1. #1 issue that did not meet our expectations was the noise in the room and lack of any truly quiet spot. The CSA property is long and thin, running north to south between the coast and a main road, and there is a walkway spanning that length that is situated between the inland edge of the beach and the beachfront rooms. We had an atrium room (2233). It is in a beachfront building and we did have a bit of an ocean view, but because of that walkway and the fact that one of the bars is pretty much opposite, the room was not quiet until later in the evening – definitely not a refuge for any quiet time during the day. They begin raking the beach at 6 a.m. – with a tractor – that goes back and forth for about an hour. Actually, the tractor broke three days into our stay so we didn’t actually have that for the week, but they begin setting up the bar (and the other bars and restaurants) around 7 with the inevitable rattling of bottles, and voices of staff calling loudly to one another across some distances. The bar closed at 6:30 p.m., which was nice, but the frequent whirl of the blender was a discordant note while it was open. Of course guests use that path to get to and from the restaurants and the evening entertainments so it does not quiet down until around 10. It is not that we wanted to spend a lot of time in the room, but when on vacation we usually want to sleep past 6 or 7 a.m. and sometimes catch a short nap in the late afternoon but neither was really possible. All this being said, the building we were in may be one of the quietest in the place there is a large grassy area behind it and rooms further back get road noise – not sure if that is an issue inside the rooms, but if you want to enjoy the veranda or deck it would be nice not to hear that. The sports complex across the street is generally quiet but there is a health bar there, and although that is very convenient, there was that whirl whirl whirl of the blender again. Water aerobics is also held at the pool at the sports complex, so loud music does blare at times. Some tiny corner that is quiet would be such a nice addition!!! Much less of an issue but annoying was the number of smokers. As noted by other reviewers, it would be great if there could be a designated area for smoking, even on the beach. Guests play the towel game beginning quite early in the morning. Additional shade structures would give more people a fighting chance to spend time on the beach without baking. Long bus ride, but unavoidable unless you stay at a resort near the airport. There were many nice features. The beach is clean and very wide. The water sports were just great: lots of variety, plenty of equipment, hardly ever had to wait, and then just for a short time. No armbands, no towel cards. There are two towels in the room when you check in and you can trade them in whenever you want, for as many as you want, at two sites on the beach. The gym is the best we have seen in any resort. There are the obligatory treadmills, but also a recumbent bike (and spinning bikes in the separate aerobics studio) as well as a great assortment of exercise machines for both upper and lower body, benches, and free weights from light up to very heavy. Two options for cooling the room – very effective (and quiet) ceiling fan and air conditioning. We never did turn on the a.c. The food is really quite good as is the variety, and something is available almost 24 hours a day. Never had any stomach trouble! The desserts were well presented and actually tasted as good as they looked. Although the staff is willing to get whatever you want, it was nice to have self-serve soft drink and beer - and let us not forget the self-serve soft ice cream. We had no difficulty making reservations for either of the specialty restaurants, but enjoyed Feathers much more than Lemongrass. The Asian food of the later was not really Asian. WiFi is included and worked very well. Yes, not 100% of the staff is on top of their game or even that pleasant, but the vast majority are and overall we had no complaints about the service and no sense that staff expected tips. Hunter in The Palms and Grapeseed is wonderful as are Omar and Jason at water sports and Jaffet from entertainment. You can ask to have your room made up early or late in the day and generally that request is honored. We did not do Club Mobay. Understanding that it may be a crap-shoot, we got through customs and immigration in just a few minutes and had a pretty short wait through security on the way out.
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