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My happy place in the sun. Friendly people, great activities and forget about time.
Date of stay: November 2013
Trip type: Couple
I will return for my tenth stay at CSA this December. The location and beach are beautiful. The grounds are covered with palms and the serpentine pathways through the greenery belies the fact that there are a lot of people on ...
I will return for my tenth stay at CSA this December. The location and beach are beautiful. The grounds are covered with palms and the serpentine pathways through the greenery belies the fact that there are a lot of people on the site. Staff are friendly and helpful. I always look forward to meeting staff members who have been at CSA since my first visit. They still remember me. I enjoy the whole experience from socializing over a breakfast of whatever I feel like eating, to the scuba diving on a beautiful new boat. The dive staff is experienced and makes every dive fun and safe for beginners as well as interesting for experienced divers. I enjoy the casual luxury of the place, with no need to dress up in the evenings and the staff being friendly and helpful while not intruding on the experience. The weight room is first class and accommodates the casual work out to some very heavy lifting. Donovan, the supervisor, is a knowledgeable quiet man who can give every assistance with your workout or answer any questions you may have about your fitness plan. Donovan, thanks for helping me to my heaviest lifts while working with you in Jamaica. I enjoy the wide variety of food and have never gone hungry at CSA !!! The tennis courts are well kept and tennis is part of what makes CSA a destination resort. Night life is as varied as the menu, from piano bar to the house band led by the talented Lincon, to visiting singers and performers. Every night different and enjoyable. The rooms are simple, clean spacious. Hats off to Couples Swept Away, my happy place.
A Perfect Honeymoon!
Date of stay: September 2013
Trip type: Honeymoon
We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. ...
We took our Honeymoon at Couples Swept Away in Negril Jamaica and it was a week to remember. The facility offered everything from health and fitness, luxury spa, night life, entertainment, water and beach activities, excursions, and relaxation. It was a wonderful mix of romance, fun and socializing. The age groups was from 20's to 50's and all guests we met were enjoying their stay. We never heard a single couple with a complaint about the facility. The beach is clean, well groomed and warm as a bath tub. There is drink service to the beach and lots of lounge chairs and floaters for the ocean. If you are looking for a tan there's tons of room but lots of shade for those who prefer to read or just relax. The many restaurants offered wonderful flavours and variety every day. You were never tired of the large buffet but you still had great options for al a cart with the other restaurants. There are two finer dining al a cart restaurants so bring at least two nice outfits so you can celebrate in style. There is limited beef choices but tons of chicken, fish, seafood, pork and vegetarian options. We also participated in the private dinner on the beach (for an additional fee) and loved the evening would recommend to all. The staff were amazing and the hospitality flowed as well as the free drinks. There was never a request they didn't try to accommodate and they never met you without a smile. We met many guests that were return visitors and we will definitely join the group of repeaters. A Honeymoon to remember. Thank you to Couples Swept Away and Westjet Vacations!
An amazing staff, paradise setting, 5 star food and excellent amenities: a dream vacation!!
Date of stay: December 2012
Trip type: Couple
An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is ...
An extraordinary staff, always eager and well disposed to help. The sports and spa facilities are excellent and the best in Jamaica. For an all inclusive, it is very satisfying that they don't cut corners, the food is 5 star, excellent quality liquor, bar service, even on the beach!! The long beach and the crystal clear water was a perfect scene. Great entertainment, morning and evening at the Palms, great effort put out by the entire staff to stage the Friday night Beach party. Even at 98% capacity, the layout and facilities are such that you never feel crowded, never fighting for a good spot on the beach. Was our second time back, going back next year with friends. Thank you swept away for another wonderful experience. Anthony and Mary
Perfect honeymoon! Had to ignore the sewer smell though
Date of stay: November 2012
Trip type: Honeymoon
Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities ...
Couples Swept Away was a perfect honeymoon! It was exactly what we were looking for. Lots of pools to find a quite spot, wasn't too big of a resort, not too busy, no big party groups there, activities aimed at couples & honeymooners were a lot of fun. Location was good - 1.5hrs away from airport. Most off resort activities required a little drive - horseback riding only 20mins away. Zipline, however, was about a 2hr drive. Downtown shopping area only a 10min drive if you wanted to buy coffee or booze off resort (we did, big savings). Staff very laid back and easy going. It's a no-tipping, no-cash resort, which is nice, but takes the bartering out of the equation if you're into that. We would go back, for sure. There was an issue to sewer smells on the resort throughout our stay. Might of been related to Hurricane Sandy that was the week before. There was also 2 male bathrooms I noted to have their floor drains back up. Might be an issue that's resolved now, but the smell wasn't pleasant.
We loved it and are already planning our return!!
Date of stay: March 2012
Trip type: Couple
We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far ...
We have travelled for years and have stayed at numerous all inclusives in Mexico as well as the Dominican Republic and Cuba. We have also tried top notch cruises and have found Couples Swept away by far the best. First of all the beach - the beach is amazing and goes on for miles. Than there is the staff - who were all extremely welcoming. As to the food, it was very good and the selection of liquors varied and top notch. The exercise facility alone is worth the trip with a lap pool, tennis courts as well as tennis clinics, yoga, pilates, jogging track, basketball court and on and on it goes. All activities are included - water skiing, a sunset cruise, snorkelling in either day light or at night. You can't fit it all in in just a short week. We have already decided to return. Next year we will forgo the beach front verandah suite- as all the rooms are nice -and spend the money on a longer stay.
wonderful couple's getaway
Date of stay: August 2011
Trip type: Couple
My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly ...
My wife & I spent two amazing weeks at Couples Swept Away in Negril in Aug 2011. We have never seen a beach so beautiful or water so crystal blue in our lives. The staff at CSA were truly amazing, always smiling & always willing to offer advice or assistance if needed. The Hotel grounds were great, very tropical & lush, the work out facilities were by far the best we?ve ever experienced at a hotel. The restaurants were very good & offered a wide variety of dining options. If I had to pick one thing that put Couples Swept Away above any other hotel we stayed at in the past it would have to be all the inclusions. Everything from catamaran cruises & scuba diving to the strict no tipping policy truly helped make our holiday one of the most relaxing getaways we?ve ever been on!
Yea mon, it's amazing!!
Date of stay: August 2011
Trip type: Couple
Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are ...
Negril was a trip that we will not forget! The people, the beaches, the water, the SMILES!! They have a way of life that we all should consider in the way that they are so relaxed and are so happy!! The beaches and water were like those that you see in the corona commercials!! The red stripe cold and always ready for you!! We fell in love with the jerk chicken so much that when we got home... We went and bought a smoker to make our own little piece of JAMAICA!! We will be back... Oh yea mon!!!
What to expect (based on 3533 reviews):
5 most recent TripAdvisor reviews:
Nice but not as good as reviewed by others
We just returned from couples swept away, property is beautiful, very clean beach lots of chairs, rooms were very clean beds were ok, not to be picky but the sheets are terrible, so rough! A nice...
We just returned from couples swept away, property is beautiful, very clean beach lots of chairs, rooms were very clean beds were ok, not to be picky but the sheets are terrible, so rough! A nice duovet would really make a huge difference to sleep quality, and maybe some curtains that actually block the sunlight at 6 am so we could enjoy sum late mornings on vacation! I know sleep is a waste but come on, let me decide when to get up, not the sun. Rooms online are a bit confusing, the only rooms that get a real ocean view are the beachfront, not oceanfront. Not sure why they have so many room names that make it very confusing, but when you do get a beachfront.... They are spectacular, makes all the difference, if you can, get the upgrade it is prob one of the best beachfront rooms you can get in Caribbean, service was great, even on the beach you think no one is around, but as soon as you stick ur flag in ground there is someone to take ur drink order, front desk was very nice no runarounds, if there's an issue, they try and do everything possible to make your vaca amazing. Now for the things that kinda wasn't cool, I'm a bit of a hard to please person, but honestly, give us some FOOD! The restaurants are at either end of property and are a long walk as property is very wide, walking and walking in 34celcius is not fun for me and I'm 36 and reasonably fit, there's nowhere really to eat near the beach with means when u do decide to eat you really need to make time for it, not just eat and back to relaxing. They should have jerk chicken or sum BBQ right on the nice beach, and how bout sum pizza! Property is a bit older and is getting renowed and a wood pizza oven near the beach or sum BBQ could be the little difference that makes a good vacation an amazing vacation. They have icecream soft serve available during the day and then at night they turn it off! WHY? Nachos in a self serve station during day, at night GONE! WHY so tight? It's just chips and ice cream, leave it ON! My real only issue is the food situation it felt like they tried to run you down and make it hard to go and eat, lots of enfasis on the ala carte restaurants and really there just kinda cheesy, it's like a buffet meal served by the staff, not really a restaurant. A tapanaki set up would be 100 times better as one theme. Place was great overall but the food situation honestly kinda felt cheap style(like Cuba style), and would probably be the main thing stopping me from coming back, and the fact that the place really needs a update, very 1990s, I guess a lot of people don't go to a lot of places or just feel they spent a lot of money and try to tell themselves it's the greatest... But really it's not the best best best, as they all claim. It's pretty good but not ultra all inclusive as they say, esp for the money. Although the beach area is really really nice, the set up is obviously made to make getting food difficult. Just being real.
Another Great Stay
We stayed in an Ocean View Verandah Suite in January 2014. This was our fourth trip to Jamaica Couples (3rd at Swept Away), and it did not disappoint. We did a split trip with half at a smaller...
We stayed in an Ocean View Verandah Suite in January 2014. This was our fourth trip to Jamaica Couples (3rd at Swept Away), and it did not disappoint. We did a split trip with half at a smaller resort on the cliffs and then the 2nd half at Swept Away. Both parts of our trip were amazing in different ways. The beach is one of the best parts of Swept Away - deep, white sand, always able to find a chair (and I love that the chair cushion doubles as a floatie. Flag service on the beach also can't be beat. The food is consistently good (for a resort) and the drinks were both strong and good. I should note that I am vegetarian and was able to consistently eat well (and have protein!!) during our entire trip. We went on the snorkeling trip and the catamaran cruise which were both a lot of fun (and the entertainment staff were very accommodating when my husband became seasick). Our room was nice (we did not have a renovated bathroom) and suited our needs. The bed was comfortable and the balcony was private. When choosing this resort, it is important to know this is a more laid-back, Caribbean style resort than some of the fancy/marble/hot tub resorts you may have also looked at - so you need to adjust expectations accordingly. This is also a beach resort - not a pool resort. I much prefer this style and would visit again in a heartbeat.
Awesome holiday at Couples Swept Away
Just returned from a fantastic week at Couples Swept Away. Just what we needed, beautiful beach, hot weather and pampering all the way. This is actually our third time visiting Couples Swept Away...
Just returned from a fantastic week at Couples Swept Away. Just what we needed, beautiful beach, hot weather and pampering all the way. This is actually our third time visiting Couples Swept Away and our 5th time in Jamaica. We had a chance to do a last minute getaway last week and we were so happy to return to Couples Swept Away. The staff as always were superb, always smiling, helpful and friendly. The resort was not as busy as when we normally visit in November but this meant that we had the beach to ourselves first thing in the morning and our choice of restaurants at night, however the resort did not shut down any activities or restaurants even though it was not full. We thought it was great, plenty to do or the ability to just relax. It did rain for a 1 or 2 hours on some the days, but this just gave us the excuse to return to our room and sip sparking wine while waiting for the rainbows, not exactly a bad way to spend the afternoon. Pool side bar remained open during the rain storms and everyone just kept on enjoying the drinks and chatting while waiting for the storm to pass. Also made for some great sunsets. Food was great as always, no complaints. If you are still trying to decide where to visit, this is a great choice for a romantic getaway. Nightlife is lowkey, a piano bar and disco plus live music nightly but we had a great time. The beach at the resort is superb, beautiful, calm and relaxing, we can float all day long on the calm crystal clear beautiful turquoise water.and floats are provided. Lots of activiites are included to help pass the time and the fitness centre is top notch. I appreciated that we had room service 2 times per day, once during the day and another visit at night, replacing used towels, glasses and doing turndown service. Every room has a mini bar which is restocked daily with any alcohol and/or mixes you want at no extra charge. This is different from some other resorts which only provide this in the upgraded rooms. Here at Couples, there is no multi-tiered service, every guest is treated the same and everyone has the same chance to access restaurants, beach chairs etc. The beach at the resort is superb, beautiful, calm and relaxing, we can float all day long on the calm crystal clear beautiful turquoise water. Lots of activiites are included to help pass the time and the fitness centre is top notch. We have tried other resorts (only when we were forced to when Couples was booked for our week) and we just spent the entire time comparing it to what we get at Couples. Now we have decided to just book our next vacation at Couples.
After years of prodding, some close family friends convinced us to travel with them. As a long time Sandals Diamond member, I had HIGH expectations. Swept away did NOT disappoint. Loved the tropical...
After years of prodding, some close family friends convinced us to travel with them. As a long time Sandals Diamond member, I had HIGH expectations. Swept away did NOT disappoint. Loved the tropical feel of the resort. Beach is close regardless of where your room is. The resort has a long beachfront and is narrow so everyone room is less than 5 minutes from the beach. Every beach chair, which are plentiful, also had a float (which are welcome in the ocean, pay attention to this Sandals). Room was comfortable and clean, but a little more rustic than Sandals. Room had shutters that could be opened and closed which welcomed the nightly sounds of the tree frogs (or what we call Caribbean crickets). When shutters are closed, room is quite private and capable of cooling via the AC. Our room had a large patio with a view of the beach. great place for a sunrise/sunset. Several restaurants that offer buffet or menu service. Only one requires pants, collared shirt, closed toe shoes. Food was plentiful and tasty. Love the all inclusive nature. Drinks plentiful and my favorite, soft serve ice cream. As a BIG scuba diver, I always look for that and judge with a critical eye. I found the dive operation to be professionally run. Dive sites are within 10-15 minute boat rides (or closer). Rental equipment is ScubaPro and in good shape. For non divers, they offer a Discover Scuba Diving course for free that gets you into gear, into the pool and on a boat within an hour. for experienced divers, morning 1 tank dives on Monday and Wednesday are Advanced dives only (deeper). They also offer a 1 tank dive at 1:00 PM to shallower reefs. Saturday is a 2 tank morning dive. Typical check-in is 8 am with the boat pulling out by 8:30 and back by 10. Allows you to get a dive in and still have most of the day for hanging on the beach. We WILL be back. Side note - Good WIFI connectivity. FAST
No so swept away by Couples
My husband and I spent months planning for our very first all inclusive trip without the kids. This was our 10 year anniversary trip. We read lots of reviews and watched tons of youtube videos. We...
My husband and I spent months planning for our very first all inclusive trip without the kids. This was our 10 year anniversary trip. We read lots of reviews and watched tons of youtube videos. We choose Couples Swept Away Negril because we wanted the laid back vibe of Jamaica and Couples had many included excursions and good reviews. Sadly, we were not very impressed. As soon as we arrived at the airport we were greeted at the couples lounge. It was OK. Nice to have a place to go and transportation, but the "bar" left little be to desired. They basically warm white or red table wine and either light or regular red stripe on tap served in small plastic cups. Our hour and a half bus ride was nice. Stewart, our driver, was very friendly and told us all about Jamaica as we traveled. We had a little stop along the way at a local place to use the restroom and grab a fun drink. We enjoyed that. When we arrived at Couples Swept Away our ocean view room we had paid for was not ready, which was disappointing. We were given $100 resort credit for our "inconvenience". Before we went to our replacement room, we were told to check with the concierge about dinner reservations. The concierge was very unfriendly and not helpful at all. Every question I asked about dinner or activities was answered with a very annoyed comment. This was the worst service I have ever received from the person who should be the most friendly, most helpful person at the resort. Every reservation I made I ended up having to change because she did not explain a single thing to us and I was planning blindly. After leaving the terrible service at the concierge, we went to our replacement room. It was a garden room on the first floor, the very first building from the check-in area. There were many things about the room that were not what we expected. First, the mini bar that was suppose to be "fully stocked with premium drinks" was literally 2 red stripe beers, 3 waters, a coke, a diet coke and a ginger ale. There was no liquor at all. We were later told that this is "how it is" and that you fill out a form and your request are filled the next day. I guess this is the resorts way of getting around giving you anything on your first night. However, this was still about the extent of the "fully stocked" mini bar the whole week. (I did ask for Crown Royal one day and was told that they "did not take requests" even though their website says they do.) There were no flowers in the empty vases around this room. The shower in the bathroom area was very old and there were no complimentary toiletries other than the shampoo and body wash that were attached in the shower. The room was on the first floor and there was a hammock on the porch area, however, if you sat on it you couldn't get out of it because it had a worn area and a hole that you fell into. The room being on the first floor and totally screened in, I did not feel safe at all. Needless to say we were not pleased with our room the first night. On day 2 we were told to have our bags packed up in our room by 10:00 am and someone would come move them while we were out. We were to check in at 1:00 for our new room. We check from 1:00 until about 3:30 when we finally got into our room on the other side of the resort. Our ocean view veranda suite was in no way an ocean view. (see picture) This room was on the 3rd floor and directly next to a building that was being renovated. So for the rest of our trip from 9 AM until 5 PM each and every day we heard the sound of taking out tile and ceramic tubs. It was terribly loud and in no way relaxing. When I called to inquire about this I was told it was "just how it is." The bathroom in this suite was also nasty. The tub was dark and dingy and very small and the tile of the floor was chipped to pieces. On the 3rd day there my hairdryer sparked and almost caught fire. When I called to report it the operator seemed concerned and said someone would come right away, however nobody ever came. At that point I gave up on anyone being helpful and just did not dry my hair for the rest of our stay. As far as the staff, we read that everyone at CSA is "so friendly" however, that was not the case for us. It seemed many of the staff members did not want to be there. The front desk staff was not helpful, many of the food service staff seemed mad and again the concierge was terrible. I cannot say everyone was unfriendly though because we certainly met some wonderful staff, such as Curtis and Chevon at the swim up bar, Clayton who gave our glass bottom boat tour and the adorable young guy who lead the volleyball games and sport activities (I think his name started with an "H"). We were impressed with the food at CSA. We enjoyed the view and Thai food at Lemongrass and the seafood at Patios. For lunch the beach grill was good. It was fun to eat at and served corn chips and good guacamole, but mostly more American food. I I wish I had known more about the times and days things were open because we only found the vegetarian grill on our last day and it was amazing. We ate at Feathers, the "fancy" place, one night, but we were not wowed. There is no view and it seems like you are in a little hole in the wall place. The food was ok, but very small portions. Tip...you can order a steak. It is not on the menu, but ask for it, very yummy. Our favorite meal was breakfast at the Palms. Great coffee! Wonderful selections of fruit and all types of breakfast food. We did eat dinner here a few times as well, but nothing was super amazing. We were disappointed with the "main dinner shows" at the Palms. I really wanted to hear a good Reggae band or a Steel drum group and instead there were weird Circ du soleli type acts and some not so stellar elevator music performers. We did enjoy the piano bar very much though. This was probably the most fun nightlife at CSA. The activities were fun, but I feel like we missed out on many things because every time I went to ask the concierge about something she did not explain. We did get to take the glass bottom boat tour and our favorite outing of all, the sunset boat tour or "booze cruise". We would have loved to go out to Rick's cafe, but did not learn that the hotel offered this trip every day until our last day there. Tip...you can take the resort trip to Rick's every day at 4:00 for $15 a person, however, Rick's cafe itself offers a FREE shuttle to and from your hotel all the time. All in all, we had a nice trip, but felt that we really had to lower our expectations and roll with the punches to enjoy ourselves. It would have been nice to actually see the ocean from our ocean view, or have a real stocked mini bar, or been able to go back and take a nap during the day without that terrible noise. We enjoyed the beauty of Jamaica and may return, however, we will not be recommending Couples to any of our friends or family and will not stay there again.
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