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Very fun and exciting, will go again to KBH next year!! Woot! Woot!
Date of stay: February 2013
Trip type: Family
Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service ...
Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service but can get food downstairs at the restaurant or the TIKI Bar and Grill. TIKI Bar was awesome...got to know Tom and Dan, among others. Cheaper to have breakfast at Lahaina. Pic added is taken from our 6th floor room.
KBH's location & outstanding hospitality make it truly "The Most Hawaiian Hotel".
Date of stay: December 2012
Trip type: Couple
This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front ...
This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front room & lanai were perfect for relaxing. The beautiful grounds & primo beach location cannot be beat. Nightly entertainment was enjoyable & Sunday brunches were delightful. We have stayed at other resorts & checked out more resorts & condos in Maui. KBH is the best & we will definitely stay there again.
You will feel that " you " are their reason for getting up in the morning, no doubt about it !!
Date of stay: September 2011
Trip type: Couple
My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words ...
My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words to describe the exceptional service and hospitality we have always received at this resort. When we arrive at check in there has always been a number of staff in the lobby that recognise our faces and in response come right over and greet us both with big hugs and kisses.We have travelled to many places over the years where we have gone back to the same hotels and never saw any familiar faces from one year to the next. The majority of the their staff have 20 + years of service time. That in it self speaks volumes as to how the hotel cares for its employees and guests alike. Genuine hospitality in every aspect without any trace whatsoever of sensing scripted behavior. If you are seeking a "true" down to earth Hawaiian experience this is the place to call your home while vacationing. Sincerely Brenda & Ken R.
Loved our stay in Maui! Can we move there????
Date of stay: February 2012
Trip type: Friends
This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches ...
This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches and cheese and stuff, so you don't have to eat out at every meal. It was close to a mall, and fairly close to Lahaina - we had a great vacation! We were there during whale watching season - could see the whales breaching right in front of the hotel..... Did the road to Hana which is beautiful, but long! Note that some of the boat tours leave directly in front of the hotel which would be great if you don't want to drive.
Date of stay: May 2011
Trip type: Family
love Maui. One of my fav places to ...
love Maui. One of my fav places to vacation.
We Love Maui!!
Date of stay: May 2011
Trip type: Family
We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, ...
We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, air hockey table etc it also had a large pool with a kiddie pool with a waterslide. We found an awesome kids beach in Lahaina that has a rock wall far out in the water to break the waves so our little ones can play on the shore without the waves crashing on them. One of our favorite places to eat in Maui is a little Italian place called Antonios. The food was really freah and the staff are very friendly and hard workers. This was our son's first time to the ocean so it was was pretty cool to see how he reacted to the sand and water.
Love Love Love Maui!!!
Date of stay: October 2010
Trip type: Couple
It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my ...
It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my favorite oarts of Maui was Lahina. The cute little shops and atmosphere was really fun. All in all it was a great vacation.
Honeymoon in Maui
Date of stay: September 2010
Trip type: Honeymoon
What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the ...
What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the pineapple wine in the vineyard, hike through the bamboo forest, dip in the seven sacred pools (as the tourist call it), tour the Aquarium, visit National Parks, shopping trips to local markets and Costco of course, Art Gallaries, coffee plantations .... and then .... a Luau in La'hanai, explore old lava flows, snorkelling with the turtles and sharks. Oh right, this was our Honeymoon so we also had beautiful walks on the beach, ate scrumptious foods, found a few mornings to laze about. Just for good measure we through in the Maui Marathon. This Island has something for everyone and we can't wait to go back for our 10 year Anniversary and do it all (almost all) again! Helpful hints .. drink plenty of water, eat as much fruit and sea food as your tummy will allow .. and a few Mai Tai .. mmmm good!
What to expect (based on 2402 reviews):
5 most recent TripAdvisor reviews:
Our favorite place to stay on Maui!
If you are looking for an ultra posh trendy resort - stop reading and move on to another property review. If you are looking for genuine Hawaiian hospitality and culture - read on! This is our...
If you are looking for an ultra posh trendy resort - stop reading and move on to another property review. If you are looking for genuine Hawaiian hospitality and culture - read on! This is our favorite place to stay. They have lots of activities for the kids that are both fun and educational. It is very affordable - and it is the staff that makes the difference. You are not treated like a customer - you feel like family when you are there. The beach is beautiful and the grounds and also quite nice.
Excellent value, actually makes you feel like you're in Hawaii
My husband and I recently had our wedding on Maui's north shore, and after booking our venue, we decided that the most interesting and convenient place for us and our guests to stay would be the west...
My husband and I recently had our wedding on Maui's north shore, and after booking our venue, we decided that the most interesting and convenient place for us and our guests to stay would be the west coast. We had 50 guests fly in and almost all stayed with us at KBH. I am so happy that I chose this hotel. I'd read a few warnings that this place was 'old school' or not up to modern standards, but in the end I was very pleasantly surprised. The decor is Hawaiian, but the rooms are clean, and come with AC, toiletries, and balconies that offer spectacular views. All the staff were extremely pleasant - always saying Aloha when they passed. One of the nicest things about the hotel are the central grounds. This hotel obviously benefits from the fact that it was built earlier than a number of the neighbouring hotels. The building wings are only 6 levels high so the common areas are not as densely populated as other hotels and the common grounds area is much larger than the nearby Westin. The grounds are also beautifully landscaped and maintained. Many people enjoyed lounging here since they were shaded by trees and could enjoy the peaceful atmosphere. My parents stayed in a garden suite and enjoyed sitting out and watching the goings on. The hotel is really well positioned right on Kaanapali beach. Black rock is just a short stroll or swim down the beach. Getting to Whalers Village for dinner is just a 5 minute walk along a tiki torch lit beachfront promenade. A few cons - No Wifi. It seems unimaginable today. They offer in-room internet via ethernet cable, and claim to have a wifi in the pool area, but this didn't work for us. This would be my main issue. They also hand out, in a seemingly arbitrary way, various coupons and discounts for their restaurant and other activities. Some people get them, some don't. If you care, you should ask. I think the hotel should just drop them - the free welcome breakfast didn't seem worth showing up at 8am for. Overall, I think this hotel is doing a fantastic job and would recommend to anyone.
Awesome place to stay!
Thanks to Costco travel, we had reservations at the Kaanapali Beach Hotel. Our family of 4 thoroughly enjoyed our stay. This is not an overly fancy hotel with awe inspiring rooms, but the grounds...
Thanks to Costco travel, we had reservations at the Kaanapali Beach Hotel. Our family of 4 thoroughly enjoyed our stay. This is not an overly fancy hotel with awe inspiring rooms, but the grounds, the service and the rooms were clean, comfortable and welcoming. We had room 649 and adjoining room 650. Gramma and 10 year old son stayed in the room with 2 double beds and hubby and I had the room with a king and a trundle/couch. With the adjoining door it was like having a large suite! Both rooms were considered a partial ocean view, but there was nothing partial about it. Unbelievable views from the lanai! Beds we're comfy and very clean, towels were soft, mini fridge cold, safe roomy enough for all our electronics that weren't needed while exploring Maui. The grounds were amazing, much better than the more expensive next door Sheraton. Very Hawaii-esque. There is a fancy restaurant, which we didn't use for dinner, but they have the breakfast buffet in every morning. Our breakfast buffet was included in our package which was a money saver. The few days we had lunch on site, we ate at the Tiki Grill. Expensive (as is all tourist food, so no real complaint), but tasty. Burgers, salads and sandwiches. Works for picky kids and "can't stand another burger" adults too. The Tiki Bar is adjacent and they make wonderful drinks. Many locals come up from the beach for the drinks too. That should tell you something. The pool was warm and inviting. It is in the shape of a whale, with a shallow tail, going into a 7 foot deep end at the head. Even when full, it was still enjoyable. The hotel has a nice paved path out to the beach. The path also runs the length of Kaanapali beach. The water is clear, small waves, but note, there is a sand drop off in certain places with a bit of a pull out past standing up in the water (in case you have non swimmers or real little kids). It is super close to Black Rock where there is great snorkeling. There is a beach shack that you check out towels for the pool and for the beach. You can exchange all trip but you check the final set in before check out. They also rent snorkel equipment and beach stuff (chairs, umbrellas, etc). You can schedule adventure tours through them too. All in all, it was a very comfortable, non pretentious, Hawaiian feeling stay. Worth every penny.
The 3 of us, including our 13 yr old daughter, vacationned here for 10 days and were delighted with this hawaiian run hotel. Room: On arrival, we were upgraded from an ocean view room to a large...
The 3 of us, including our 13 yr old daughter, vacationned here for 10 days and were delighted with this hawaiian run hotel. Room: On arrival, we were upgraded from an ocean view room to a large 2 queen beds ocean front room (487) in the Kauai building. In the center of this building, there are 2 oceanfront rooms on each floor that extend about 4 feet further than the 2 others on either side. This gives them a full ocean view versus a half ocean view the side rooms get. For this reason, I recommend the rooms 286 or 287, 386 or 387, 486 or 487, 586 or 587, and if you are a smoker 686 or 687. These rooms are closest to the beach, more than the Molokai building. While lying in bed, we can hear the ocean and see the sand and beach. How dreamy is that! The bedroom was clean and the room maintenance was good. This was one of the renovated rooms and to be perfectly honest, I thought it would be much more up to date. The renovations were modest but then again, it was just fine in terms of value for the reasonable price we paid in comparison to the other high end hotels next door. Everything was functionnal in the room and we had plenty of hot water and good water pressure in the shower. The matresses were somewhat tired but we still had a good night's sleep. We had plenty of closet space and room for our luggage. Dinning: Every night, we ordered out and had supper on our balcony. We never saw such an awsome sunset and dining in a restaurant could never even come close to the dining experience on our balcony. We ordered from the Tiki grill or the Tiki terrace at the hotel and the food was good. The portions very large. Fresh fish, shrimps, beef, chicken skewers, pasta, burgers, hot dogs, pizza etc. Prices varied from $6, to $24. The service was fast and friendly. We went to the Whaler's village a couple of time and picked-up a meal at one of the 3 fast food restaurants at the food court (Subway, a pizza place, and Ruby's deli). Also there are 3 very large outdoor restaurants with a live band. They serve breakfast, lunch or dinner which and have a large menu. Though somewhat expensive, about 30% more than at the Ka'anapali beach hotel, the food looked yummy. We didn't try them cause they were a bit too noisy for us and really crowded. We prefered the tranquil comfort of our 1st class seating on our balcony. Also at the Whaler's village can be found Yogourtland where you can pile on top of all the different yogourts you choose, as many toppings you desire and pay by the weight. So delicious! Pool and beach: The white sand beach is clean and has fabulous waves that are great for bouggie boarding or body surfing. Also, really great snorkling (we saw 2 giant sea turtles and an abundance of tropical fish). We also saw in the distance, a few spouts from whales. The Trilogy catamaran leaves on many excursions every day right off the beach in front of us, but this didn't disturb our beach fun in any way. We rented 2 chairs and an umbrella for $180 a week (special price for hotel clients instead of $210) and it was well worth it cause there is no shade what so ever on the beach and the sun is just so hot. We didn't see any umbrellas or chairs for sale at the Whaler's village, but we did see bougie boards for $23. We rented ours at the hotel for $10 (2 hours) or $18 (all day till 5pm). These appeared to be more sturdy and didn't break or crack in the waves. Hotel grounds and pool: We had free WiFi in the beautiful garden court yard that functionned perfectly. It's also a peaceful place with many flowers and trees to relax and have a snooze or read a book. The pool was warm in comparison to the ocean and not as clean as we would have liked it to be, but not sufficient to deter us from dipping into it at the end of the day at the beach. Overall: The staff was warm, polite, alway smiling and so helpful. This really made this place special. A true desire to please and to inform us on their way of life and history in order for it to transend in time. This was a great hawaiian experience that I most probably would not have got from a large chain hotel. So glad we picked this place, a little piece of paradise.
Nice affordable hotel next to Black Rock
Hotel was quite adequate for my stay. I did not come to Maui to stay at the hotel / pool all day. The hotel has been around for quite a while but the grounds were well kept and neat. The staff was...
Hotel was quite adequate for my stay. I did not come to Maui to stay at the hotel / pool all day. The hotel has been around for quite a while but the grounds were well kept and neat. The staff was very friendly. I met a couple of employees that had worked there for more than 40 years. I stayed in the Molokai wing, room 228. We were able to connect to the courtyard wifi, but you needed to get an access code from the front desk, even though the access point showed as open. Apple devices brought up the access screen almost immediately upon connection, but Android devices took quite a while longer. We were using an iPad 3, iPhone 5s and a galaxy s5. The room had a large closet but not many hangers and there was no dresser in the room to put our clothes in. The TV was a newer samsung flat screen with the original remote. Both worked and worked fine. The hotel room did not have any bug issues. The room was clean and did not have any musty odor we have come to expect in tropical regions. The cooling system in this room worked well, almost too well as we found the first night before reducing the fan speed. We went to the on property (indoor) magic show - Kupahana. The show was great and was family oriented. It included a very nice dinner and was a relaxing break from all of the outdoor activities. It was much more than just one person doing card tricks. You have to experience all of it has to offer. The other thing worthy of mentioning was the Ohana family breakfast for newcomers. I originally thought this was a timeshare pitch but I was wrong. It gave people ideas on what they can do on the island as far as tours and activities. So many people don't know everything available until their last day or two. That has happened to us. Mikala led off the presentation. When we spoke to him individually, he gave us personal tips and advice on what to look out for regarding snorkeling. They even raffled off a couple trips and dinners during the presentation.
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