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    Very fun and exciting, will go again to KBH next year!! Woot! Woot!

    Would recommend

    Reviewed by Campbell on Feb 17, 2013

    Date of stay: February 2013

    Trip type: Family

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service ...

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service but can get food downstairs at the restaurant or the TIKI Bar and Grill. TIKI Bar was awesome...got to know Tom and Dan, among others. Cheaper to have breakfast at Lahaina. Pic added is taken from our 6th floor room.

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    KBH's location & outstanding hospitality make it truly "The Most Hawaiian Hotel".

    Would recommend

    Reviewed by Joy & Neil on Dec 18, 2012

    Date of stay: December 2012

    Trip type: Couple

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front ...

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front room & lanai were perfect for relaxing. The beautiful grounds & primo beach location cannot be beat. Nightly entertainment was enjoyable & Sunday brunches were delightful. We have stayed at other resorts & checked out more resorts & condos in Maui. KBH is the best & we will definitely stay there again.

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    You will feel that " you " are their reason for getting up in the morning, no doubt about it !!

    Would recommend

    Reviewed by Brenda & Ken R. on Sep 19, 2012

    Date of stay: September 2011

    Trip type: Couple

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words ...

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words to describe the exceptional service and hospitality we have always received at this resort. When we arrive at check in there has always been a number of staff in the lobby that recognise our faces and in response come right over and greet us both with big hugs and kisses.We have travelled to many places over the years where we have gone back to the same hotels and never saw any familiar faces from one year to the next. The majority of the their staff have 20 + years of service time. That in it self speaks volumes as to how the hotel cares for its employees and guests alike. Genuine hospitality in every aspect without any trace whatsoever of sensing scripted behavior. If you are seeking a "true" down to earth Hawaiian experience this is the place to call your home while vacationing. Sincerely Brenda & Ken R.

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    Loved our stay in Maui! Can we move there????

    Would recommend

    Reviewed by Woody on May 31, 2012

    Date of stay: February 2012

    Trip type: Friends

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches ...

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches and cheese and stuff, so you don't have to eat out at every meal. It was close to a mall, and fairly close to Lahaina - we had a great vacation! We were there during whale watching season - could see the whales breaching right in front of the hotel..... Did the road to Hana which is beautiful, but long! Note that some of the boat tours leave directly in front of the hotel which would be great if you don't want to drive.

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    Maui

    Would recommend

    Reviewed by Fay on Sep 11, 2011

    Date of stay: May 2011

    Trip type: Family

    love Maui. One of my fav places to ...

    love Maui. One of my fav places to vacation.

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        We Love Maui!!

        Would recommend

        Reviewed by Juli on Aug 16, 2011

        Date of stay: May 2011

        Trip type: Family

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, ...

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, air hockey table etc it also had a large pool with a kiddie pool with a waterslide. We found an awesome kids beach in Lahaina that has a rock wall far out in the water to break the waves so our little ones can play on the shore without the waves crashing on them. One of our favorite places to eat in Maui is a little Italian place called Antonios. The food was really freah and the staff are very friendly and hard workers. This was our son's first time to the ocean so it was was pretty cool to see how he reacted to the sand and water.

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        Love Love Love Maui!!!

        Would recommend

        Reviewed by Dana on Jul 26, 2011

        Date of stay: October 2010

        Trip type: Couple

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my ...

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my favorite oarts of Maui was Lahina. The cute little shops and atmosphere was really fun. All in all it was a great vacation.

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        Honeymoon in Maui

        Would recommend

        Reviewed by Tracey on Jul 25, 2011

        Date of stay: September 2010

        Trip type: Honeymoon

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the ...

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the pineapple wine in the vineyard, hike through the bamboo forest, dip in the seven sacred pools (as the tourist call it), tour the Aquarium, visit National Parks, shopping trips to local markets and Costco of course, Art Gallaries, coffee plantations .... and then .... a Luau in La'hanai, explore old lava flows, snorkelling with the turtles and sharks. Oh right, this was our Honeymoon so we also had beautiful walks on the beach, ate scrumptious foods, found a few mornings to laze about. Just for good measure we through in the Maui Marathon. This Island has something for everyone and we can't wait to go back for our 10 year Anniversary and do it all (almost all) again! Helpful hints .. drink plenty of water, eat as much fruit and sea food as your tummy will allow .. and a few Mai Tai .. mmmm good!

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          TripAdvisor

          What to expect (based on 2487 reviews):

          • Cleanliness
          • Location
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            5 most recent TripAdvisor reviews:

            Very Hawaiian Experience

            Reviewed by genelary(Mason, Texas) on Oct 19, 2014

            Like all the reviews say, the KBH is a truly old Hawaii experience. The staff is top notch, very friendly and attentive. We were there on the Romance package which included a rental car, a dinner...

            Like all the reviews say, the KBH is a truly old Hawaii experience. The staff is top notch, very friendly and attentive. We were there on the Romance package which included a rental car, a dinner cruise, a picnic lunch, a couples massage, breakfast each day and the Sunday Champagne Brunch. It was a great value, and we enjoyed all the amenities. The breakfast was just ok, and so was the brunch. I would not say it was worth the money if it had not been included in the package. We took the picnic lunch on our trip to Haleakala and it was fabulous. Sandwiches, chips, pasta salad, fruit, drinks and a bottle of wine. All in a very nice cooler that you get to keep. And I can't say enough about the massage! Wow. The dinner cruise was excellent. It was overall a very good experience. I would stay here again on a future trip to Maui.

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            Where was the Aloha ?

            Reviewed by Goodkit(Guernsey, United Kingdom) on Oct 19, 2014

            I'm afraid this hotel did not suit us at all . We booked it based on it's claim to be the most Hawaiian hotel. We stayed in 3 hotels during our very recent holiday and this was the only place where...

            I'm afraid this hotel did not suit us at all . We booked it based on it's claim to be the most Hawaiian hotel. We stayed in 3 hotels during our very recent holiday and this was the only place where we didn't feel welcome. The only place including all the many restaurants and bars we visited on our 3 week break where we did not receive welcoming and professional customer service. The restaurant was visibly not just run down but also not clean enough. Lamp shades near the breakfast buffet where old , burnt through and dusty. The breakfast buffet presentation was unappetizing , housed in old style canteen lift lid containers which were difficult for all to deal with. The outside bar was grubby and the service slow and surly. We asked the concierge how to get to the bus to a nearby beach . She told us that we would have to get a bus into Lahaina ( which was half an hour away in the wrong direction) and another on to the beach only 4 miles away. In fact , there was a circular bus to the beach we wanted to visit which went from the Whalers village only 5 mins walk from the hotel ! We were celebrating both of our 50th Birthdays and our 20th Wedding Anniversary . We had informed the hotel of this prior to our arrival but this was not acknowledged in any way . ( See my review on the Kahala to see how they acknowledged our celebrations) . Fortunately for us the resort itself was perfect with lots of dining options , shopping and activities . The room was a reasonable size and the view from the balcony of their beautiful gardens was lovely. The reasons for the 2 stars. Be aware there is building work going on down the left side of the hotel ,if you are facing the entrance to the hotel.

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            Good for price

            Reviewed by brittney517(Surfers Paradise, Australia) on Oct 19, 2014

            We booked the cheapest room, no views and no breakfast. Location of hotel is perfect. Couldn't ask for better. We got a room on the second floor right next to the stairwell. This was quite noisy...

            We booked the cheapest room, no views and no breakfast. Location of hotel is perfect. Couldn't ask for better. We got a room on the second floor right next to the stairwell. This was quite noisy late at night as you could hear ppl coming in. Then in the morning from 5am we could hear ppl dragging their suitcases down the stairs (no elevator in that building). We did ask to be moved but the only other option was next to the elevator in another building, which you could apparently also hear throughout the night. Dated decor but clean rooms. As I've said, location and price are great. Other than that, it's average.

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                Mixed Feelings!

                Reviewed by SJB3000(Scotland) on Oct 18, 2014

                Room 369. Mixed feelings about this hotel. I have read and do not disagree with the most recent reviews from other contributors. Like kshelby123 I had cigarette smoke form guests smoking...

                Room 369. Mixed feelings about this hotel. I have read and do not disagree with the most recent reviews from other contributors. Like kshelby123 I had cigarette smoke form guests smoking (illegally) on their balconies coming into my room. The corridors in the accommodation wing are painted beige. The only colour is provided by prints on the wall.The room is large with “big” double bed, settee, desk and chair. AC works well and is reasonably quiet. We have a safe and a fridge, a coffee peculator and a large LG television (with USB, HDMI and RCA connectors). There is an Ethernet cable for fast paid internet connection in the room. There is also free WiFi in the court yard / lobby, you need to get a password from reception (it will work on multiple devices). WiFi sometimes “bleeds” into the room, but is much slower there. Bathroom brightly lit using mirrors on 3 walls around the sink area. ¾ size bath, but appears wider than usual. Mixer tap to shower. Always hot water. I found the staff to be friendly and the room and hotel generally to be clean. Self parking in hotels own multi storey car park $10 per day. Valet parking $12 per day. Cost to extend check out from 11am to 6 pm - $90 plus taxes. Breakfast buffet is $22. Balcony has side view to sea. It also looks direcly on the the adjacent Whalers Apartments which is currently having some landscaping / construction work done. It is therefore noisy with several “tractor” type vehicles and not somewhere where you would want to sit and read, relax or sunbath. The hotels and accommodation wings are formed round lovely, well maintained lawns. The swimming pool is here, many trees providing shade and a few thatched shaded “shacks” with tables and chairs. It is surprisingly quiet here. At this time of year there is no shortage of sun loungers. The ocean is only a few hundred yards away. Cons for me: Light bleeds around the curtains, so it starts to get light in the room from dawn. Light also bleed under the door from the hall, so it is never dark in the room. The room doors are all fire doors (good), but the automatic door closers are strong and from 6 am you can here doors slam as other guests get up for early activities. Between 7.45 and 9.45 doors are slamming constantly and you can here guests talk as they walk down the corridor. Construction noise on the balcony, as previously discussed.

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                Great location

                Reviewed by kshelby123(Honolulu, Hawaii) on Oct 17, 2014

                We've stayed at this hotel several times with friends from CA and they offer a good local rate. A great location on kaanapali beach with great views of the ocean and pretty grounds. A little...

                We've stayed at this hotel several times with friends from CA and they offer a good local rate. A great location on kaanapali beach with great views of the ocean and pretty grounds. A little concerned when the whole weekend we were there they were wearing masks and spraying bug spray on all the mattresses and curtains and removing all bedding and separating mattresses in all the rooms across from ours. When I asked the front desk about if I needed to be concerned with the chemicals she said they were non toxic. And, if I needed to worry about bed bugs which she never really answered. I understand if they are just being preventative but maybe shouldn't be putting guests where they are treating rooms. This is a very large hotel and wasn't full by any means. She also said I should have received a message from house keeping letting me know about the spraying but i did not. Also, even though we had a non smoking room the people below were smoking which came right into our room. Our next visit I may not be staying here even with our good rate.

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                  Our guest rating from 8 reviews

                  TripAdvisor rating from 2487 reviews

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