Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    Very fun and exciting, will go again to KBH next year!! Woot! Woot!

    Would recommend

    Reviewed by Campbell on Feb 17, 2013

    Date of stay: February 2013

    Trip type: Family

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service ...

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service but can get food downstairs at the restaurant or the TIKI Bar and Grill. TIKI Bar was awesome...got to know Tom and Dan, among others. Cheaper to have breakfast at Lahaina. Pic added is taken from our 6th floor room.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    KBH's location & outstanding hospitality make it truly "The Most Hawaiian Hotel".

    Would recommend

    Reviewed by Joy & Neil on Dec 18, 2012

    Date of stay: December 2012

    Trip type: Couple

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front ...

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front room & lanai were perfect for relaxing. The beautiful grounds & primo beach location cannot be beat. Nightly entertainment was enjoyable & Sunday brunches were delightful. We have stayed at other resorts & checked out more resorts & condos in Maui. KBH is the best & we will definitely stay there again.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    You will feel that " you " are their reason for getting up in the morning, no doubt about it !!

    Would recommend

    Reviewed by Brenda & Ken R. on Sep 19, 2012

    Date of stay: September 2011

    Trip type: Couple

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words ...

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words to describe the exceptional service and hospitality we have always received at this resort. When we arrive at check in there has always been a number of staff in the lobby that recognise our faces and in response come right over and greet us both with big hugs and kisses.We have travelled to many places over the years where we have gone back to the same hotels and never saw any familiar faces from one year to the next. The majority of the their staff have 20 + years of service time. That in it self speaks volumes as to how the hotel cares for its employees and guests alike. Genuine hospitality in every aspect without any trace whatsoever of sensing scripted behavior. If you are seeking a "true" down to earth Hawaiian experience this is the place to call your home while vacationing. Sincerely Brenda & Ken R.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Loved our stay in Maui! Can we move there????

    Would recommend

    Reviewed by Woody on May 31, 2012

    Date of stay: February 2012

    Trip type: Friends

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches ...

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches and cheese and stuff, so you don't have to eat out at every meal. It was close to a mall, and fairly close to Lahaina - we had a great vacation! We were there during whale watching season - could see the whales breaching right in front of the hotel..... Did the road to Hana which is beautiful, but long! Note that some of the boat tours leave directly in front of the hotel which would be great if you don't want to drive.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Maui

    Would recommend

    Reviewed by Fay on Sep 11, 2011

    Date of stay: May 2011

    Trip type: Family

    love Maui. One of my fav places to ...

    love Maui. One of my fav places to vacation.

    Individual ratings:

        See moreSee less

        We Love Maui!!

        Would recommend

        Reviewed by Juli on Aug 16, 2011

        Date of stay: May 2011

        Trip type: Family

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, ...

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, air hockey table etc it also had a large pool with a kiddie pool with a waterslide. We found an awesome kids beach in Lahaina that has a rock wall far out in the water to break the waves so our little ones can play on the shore without the waves crashing on them. One of our favorite places to eat in Maui is a little Italian place called Antonios. The food was really freah and the staff are very friendly and hard workers. This was our son's first time to the ocean so it was was pretty cool to see how he reacted to the sand and water.

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

        Love Love Love Maui!!!

        Would recommend

        Reviewed by Dana on Jul 26, 2011

        Date of stay: October 2010

        Trip type: Couple

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my ...

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my favorite oarts of Maui was Lahina. The cute little shops and atmosphere was really fun. All in all it was a great vacation.

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

        Honeymoon in Maui

        Would recommend

        Reviewed by Tracey on Jul 25, 2011

        Date of stay: September 2010

        Trip type: Honeymoon

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the ...

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the pineapple wine in the vineyard, hike through the bamboo forest, dip in the seven sacred pools (as the tourist call it), tour the Aquarium, visit National Parks, shopping trips to local markets and Costco of course, Art Gallaries, coffee plantations .... and then .... a Luau in La'hanai, explore old lava flows, snorkelling with the turtles and sharks. Oh right, this was our Honeymoon so we also had beautiful walks on the beach, ate scrumptious foods, found a few mornings to laze about. Just for good measure we through in the Maui Marathon. This Island has something for everyone and we can't wait to go back for our 10 year Anniversary and do it all (almost all) again! Helpful hints .. drink plenty of water, eat as much fruit and sea food as your tummy will allow .. and a few Mai Tai .. mmmm good!

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

          TripAdvisor

          What to expect (based on 2689 reviews):

          • Cleanliness
          • Location
          • Rooms
          • Service
          • Value

            5 most recent TripAdvisor reviews:

            Poor treatment by staff

            Reviewed by EMK809(Phoenix, Arizona) on Mar 30, 2015

            This hotel needs to do some serious education on customer service and communication. The manager tried to make up for some of the issues with dinner at the Tiki resturaunt. Again the poor treatment...

            This hotel needs to do some serious education on customer service and communication. The manager tried to make up for some of the issues with dinner at the Tiki resturaunt. Again the poor treatment continued.

            Individual ratings:

            • Cleanliness
            • Service
            • Value

            See moreSee less

            Lovely Hotel

            Reviewed by Tracey D(Newcastle, Australia) on Mar 30, 2015

            My boyfriend and I stayed here for 6 nights. Staff were very friendly and helpful. Our king bed was awesome and Dale the bartender just made our holiday even better, great service, friendly and...

            My boyfriend and I stayed here for 6 nights. Staff were very friendly and helpful. Our king bed was awesome and Dale the bartender just made our holiday even better, great service, friendly and always happy! The hotel is also close to shops and places to eat.

            Individual ratings:

                See moreSee less

                Hawaii at it's finest

                Reviewed by alice w(Placitas, New Mexico) on Mar 30, 2015

                I loved the place; full of regular folks from around the world. Interesting promotion of native culture with arts and crafts created by employees. Live music at dinner and breakfast. They upgraded us...

                I loved the place; full of regular folks from around the world. Interesting promotion of native culture with arts and crafts created by employees. Live music at dinner and breakfast. They upgraded us to an ocean front room; I listened to the waves crashing all night. A nice lullaby. Great place for families.

                Individual ratings:

                • Cleanliness
                • Rooms
                • Service

                See moreSee less

                YMT Agricultural Tour

                Reviewed by Marge K(Saskatoon, Canada) on Mar 30, 2015

                We arrived at the hotel with approx. two bus loads of people which is quite the task to get everyone accommodated in a short period of time. The staff were excellent in getting everyone to their...

                We arrived at the hotel with approx. two bus loads of people which is quite the task to get everyone accommodated in a short period of time. The staff were excellent in getting everyone to their rooms with no difficulties at all. The rooms were very clean, the balcony was not over looking the ocean, but we had a side view of it, which was very nice. It was unfortunate that we had rain for one of the days we were on the island, but it still was warm and we walked along the beach to the Whaler shopping mall, which was not far away. The meals in the hotel were very good, service was good, and the location is great. The staff were very accommodating, they gave us beautiful lies when we departed.

                Individual ratings:

                • Cleanliness
                • Service
                • Value

                See moreSee less

                25th Wedding Anniversary

                Reviewed by Judy C(Rock Island, Tennessee) on Mar 29, 2015

                The Ka'anapali Beach Hotel is exceptional! Beautiful location right on the beach with all kind of water activities for all ages. Surfing lessons, snorkeling lessons, yoga, lei making--you name it...

                The Ka'anapali Beach Hotel is exceptional! Beautiful location right on the beach with all kind of water activities for all ages. Surfing lessons, snorkeling lessons, yoga, lei making--you name it they have it! Excellant location for families with different age children or parents/grandparents! From the moment you drive into the driveway friendliness is all abound! The staff are so helpful and informative--the meals are great from buffet breakfast with entertainment to the Tiki Bar and Tiki Grill--food/service is great--loved the nightly entertainment in the courtyard--clean room--somfotable bed and loved the partial ocean view with lani--great place to stay and would definitely do it again--hopefully next year!

                Individual ratings:

                • Location
                • Service
                • Value

                See moreSee less

                  Our guest rating from 8 reviews

                  TripAdvisor rating from 2689 reviews

                  Have you vacationed with us before?

                  We'd love to know what you think.

                  Our review policy

                  We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

                  Read our review policy