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    ce fut l un de mes plus beau voyage ...

    Would recommend

    Reviewed by Diane on Mar 22, 2015

    Date of stay: March 2015

    Trip type: Friends

    Nous avons aimé visité votre hôtel ..le seul commentaire c,est qu'étant donné les nombreux visiteurs ils fallait souvent faire la file pour aller se servir au buffet ,et au bar il manquait souvent de bière au début de l'après-midi ,mais ...

    Nous avons aimé visité votre hôtel ..le seul commentaire c,est qu'étant donné les nombreux visiteurs ils fallait souvent faire la file pour aller se servir au buffet ,et au bar il manquait souvent de bière au début de l'après-midi ,mais en général nous sommes très contents de notre semaine de vacances et je le recommanderais n'importe quand ...merci aux personnel courtois et chaleureux..aux sourires et à votre belle humeur..vous êtes des gens sympathiques qu'on a le goût de revoir...Aux gens des spectacles BRAVO BRAVO BRAVO VOUS ÊTES EXTRA......vous avez beaucoup de talent....merci merci et merci xxxxx

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    Breath taking beach and ocean, gorgeous hotel, will come back!

    Would recommend

    Reviewed by Jen on Nov 14, 2014

    Date of stay: October 2014

    Trip type: Couple

    Amazing hotel, great staff. So friendly. The rooms were very modern, and very clean. No complaints about anything, except for jelly fish. Which the hotel of course can't help. But there were lots, at any time of day. My husband ...

    Amazing hotel, great staff. So friendly. The rooms were very modern, and very clean. No complaints about anything, except for jelly fish. Which the hotel of course can't help. But there were lots, at any time of day. My husband received a sting the second day. There are a variety of beautiful pools to swim in instead however, and the beach is incredible for lounging on.

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    Can't wait to return with more friends

    Would recommend

    Reviewed by Pauline on Oct 31, 2014

    Date of stay: November 2013

    Trip type: Family

    My first trip to Cuba , Hotel beautiful clean rooms good service . Beach had lovely sand long walks when tide was out other than difficult to get down to se level no steps . Food good especially the speciality ...

    My first trip to Cuba , Hotel beautiful clean rooms good service . Beach had lovely sand long walks when tide was out other than difficult to get down to se level no steps . Food good especially the speciality restaurants . Not so good Entertainment in the evening . I am planning to go back this year , the most thing I was impressed with it was so safe you had a god feeling walking to the next village very courteous gentle people loved it

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    Amazing resort/amazing staff/ Spectacular time had by all !!!!!

    Would recommend

    Reviewed by Dorothy B on Jun 17, 2013

    Date of stay: June 2013

    Trip type: Couple

    Just back(June 8-15/2013)Great hotel/great location/great beach/great food/amazing staff-soo kind and accommodating/would definetly recommend this hotel and will definetly be going back ...

    Just back(June 8-15/2013)Great hotel/great location/great beach/great food/amazing staff-soo kind and accommodating/would definetly recommend this hotel and will definetly be going back again.

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    Wonderful beach, nice hotel

    Would recommend

    Reviewed by Julie on Apr 07, 2013

    Date of stay: April 2013

    Trip type: Friends

    Overall, this was a good hotel. It had a good value for the price. There were 4 different pools, and the sand and water at the beach were beautiful. Water was clear, but the beach was quite narrow. To get ...

    Overall, this was a good hotel. It had a good value for the price. There were 4 different pools, and the sand and water at the beach were beautiful. Water was clear, but the beach was quite narrow. To get to the beach, you had to climb down a steep slope, so if you have mobility issues, this is not the place for you (event the Melia has a boardwalk and stairs to the beach). Cayo Santa Maria is quite isolated, and I think the biggest downside was that it was a long time in transit (no direct flight from Calgary, and then a 2 hour transfer from the airport). Food in the a la carte restaurants were good (asian and romantic), and the buffet was decent, but we were limited to only 2 a la cartes during our stay. The crepe lady at supper (buffet) was amazing! If you have any allergies to seafood/fish, beware that you will have a lot less options for tasty food. Some things were not labelled very well, but people were friendly. Overall a good relaxing vacation. If you go, order a Santa Maria from the bar. Very tasty!

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    Great place for a relaxing vacation!

    Would recommend

    Reviewed by Georgina on Apr 07, 2013

    Date of stay: April 2013

    Trip type: Family

    This hotel was a little larger than we had thought it was going to be, however it was laid out nicely. Everything was within walking distance and there was a lot of options for bars, pools and places to eat. ...

    This hotel was a little larger than we had thought it was going to be, however it was laid out nicely. Everything was within walking distance and there was a lot of options for bars, pools and places to eat.

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    Service déplorable, beaucoup de moustiques, manque de propreté, 24 hres sans électricité. Pas de papier, pas de savon dans toilettes publiq

    Not recommended

    Reviewed by Michelyne on Feb 24, 2013

    Date of stay: February 2013

    Trip type: Family

    Bonjour, Plus jamais Cuba, c'est la 6ème et dernière fois que j'y suis allée. À l'hôtel Playa Cayo Santa Maria, 1h30 de bus, pour s'y rendre de l'aéroport de Santa Clara. Il y a des moustiques et je suis piquée ...

    Bonjour, Plus jamais Cuba, c'est la 6ème et dernière fois que j'y suis allée. À l'hôtel Playa Cayo Santa Maria, 1h30 de bus, pour s'y rendre de l'aéroport de Santa Clara. Il y a des moustiques et je suis piquée comme un édredon. À 7 heure le matin, il faisait le fumisage, on respirait ça et il y avait tellement de boucane, que ça créait un brouillard... un conseil, que je donne à l'hôtel, ça devrait être fait durant la nuit, de sorte que nous en ressentions pas les conséquences, il y avait des bébés et des enfants sur le site, pas très bon, pour leur poumon... Je me demande si, les gens qui écrivent des commentaires sont payés par des agences, mais la seule personne crédible se nomme Chantal et demeure à Ste-Anne des Plaines, elle a sûrement voyagé ailleurs comme moi, pour voir la différence. j'ai fait au moins 20 voyages dans le Sud et sinon plus...et ce site pour le service pas plus de 2 *, les cubains attendent toujours les pourboires et ne sont pas très souriants. Pas de service de mini bar dans la chambre comme c'était supposé et écrit dans les avantages. En 7 jours j'ai changé ma serviette de plage 1 fois, il n'y en avait jamais, c'était toujours la même réponse, plus tard.... Bar 24 heures très bruyant, pas d'agent de sécurité pour calmer les fêtards juste devant les chambres, malgré notre appel et notre visite à la réception à 2 heures du matin, aucun respect des autres...Dans les toilettes publiques pas de papier de toilette, pas de savon et d'essuie-main. Pas de propreté, au repas, le service se faisait avec la même spatule, que se soit boeuf, poulet ou poisson, nourriture jamais chaude même dans les restaurant à la carte... Aucune hygiène, faudrait qu'il soit éduquer en ce sens, il y avait même de la moissisure dans le fond d'une bouteille d'huile. Attente en ligne pour se faire servir, trop longue, nous avons changé d'idée à plusieurs reprises, on abandonnait... Nous avons manqué d'électricité 24 heures dans notre bloc, rien à faire, la réception nous contait toujours des sornettes, au lieu de la vérité, au lieu de nous changer de chambre, ça duré du dimanche à 18h30 au mardi 16h30. Pas normal pour un site supposément comme indiqué 5 étoiles dans leur lobby. Le samedi, nous avons perdu la télévision, supposément le satellite, mais juste notre bloc encore. Parlons de la plage, pas pratique avec ces deux palliers, il faut débouler sable et rocailles pour y arriver, (PAS ÉVIDENT POUR LES PERSONNES AGÉES OU AYANT DE LA DIFFICULTÉ À SE DÉPLACER) peu d'abri solaire, pour les chaises à la plage, toujours prises, car les gens allaient mettre leurs serviettes très tôt, (à remarquer que nous avons eu à peu près 2 belles journées, de soleil, sur 7.) Il faisait tellement froid le samedi soir et le dimanche matin, qu'on a dû mettre nos manteaux d'hiver pour aller au bar du lobby, prendre nos cafés. Le café au déjeuner, à la salle à manger, exécrable, au bar il était bon. Par contre beau site bien entretenu par les jardiniers, tous très souriants. Pour ce qui est des piscines, très propres et beaucoup de chaises et d'abris pour se protéger du soleil. La chambre était pas extrêmement propre, juste ce qu`il faillait, papier de toilette, changement de serviettes, lits refaits. Je ne pense pas que les toilettes et la douche étaient lavées avec du désinfectant ou du nettoyant. Les toilettes par contre fonctionnaient bien, il y avait de l'eau chaude pour les douches. Voyage payé trop cher, pour le peu de plaisir que nous avons eu, $1,421.03 chaque. Nous sommes très déçue, pas de vol direct, car nous étions avec Westjet, sans repas sur l'avion, juste breuvage et grignotines pas très sain! C'était avec escale à Toronto. Le vol d'arrivée à Montréal, à notre retour le 22 février, devait être à 21h16, mais Westjet ne pouvait atterrir à Toronto, pour le transit à cause de la pluie verglassante qu'on nous a dit, donc, on a manqué de gaz à force de tourner en rond, et on a dû se rendre à Ottawa, pour gazer, (pourquoi pas Montréal ???, nous aurions été rendu) nous sommes revenus à Toronto ensuite, pour le départ annoncé à 22h45 pour Montréal, (pas de repas) on a décollé juste à minuit, puis on a atterri à 1h15 du matin. Donc 3 envols et 3 atterrissages dans la même journée! INCROYABLE...C'était mes pires vacances. Donc, pour tout ces tracas et le manque de jouissance de nos vacances, nous accordons un petit 3 étoiles et très petit, à cette hôtel. Je demande un dédommagement en argent pour tous nos désagréments, le manque de comfort et les fausses données de ce site. Michelyne Blais 42 de Piémont, Laval, H7M 1B6 450-668-2730

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    Beautiul resort and wonderful staff. I hope to visit again in the future!

    Would recommend

    Reviewed by Seretha Halifax NS on Jan 29, 2013

    Date of stay: January 2013

    Trip type: Family

    My daughter and I travelled to Cuba Jan 21 to 28 to Hotle Playa Cayo Santa Maria. It was an excellent hotel. clean, staff were great and the food was good. They cooked the beef and eggs ...

    My daughter and I travelled to Cuba Jan 21 to 28 to Hotle Playa Cayo Santa Maria. It was an excellent hotel. clean, staff were great and the food was good. They cooked the beef and eggs infront of you. The desserts were ok. This resort is not for teens. My daughter was boared. it's mainly for drinking and relaxing. There are no elevators in the hotel so if you find it hard to climb stairs get the first floor. We were on the topfloor over looking the pool it was realy beautiful. bring your own cup as the cups are very small. The service was great. Met alot of staff. The bell boy, jorge was excellent. Miss you Jorge... Louisa who worked for Hola Sun was awesome too. She answered any questions we had. Not much of a beach, it was ok. I loved the swim up to the bar pool. We went to the villages everyday so I could keep my daughter busy. The el cartes were ok. Remember you are in Cuba, they do not cook like we do. The lobster was terrible which I waited for. They grilled it and added some sauce to it. Ask for it plain. It was mostly cloudy when we were there but it was still warm. the snack bar didn't offer a whole lot but was open 24/7 and was next to our hotel. Bungalow 7 was next to the beach and snack bar. No bugs and the maids did a great job. Loved the jeep excursion although we didn't get a chance to go horse backriding as it was too late. This is where we gave out our gifts to the kids as we passed by. They loved it and my daughter too. All in all, I would recommend this resort. it was beautiful and clean. The hotel should have an itinerary for people arriving and the times. We didn't know anything that was going on unless we past by. Seretha - Halifax, NS

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    Beautiful Hotel, Great Staff, Goregous Pool, interesting guests...(bus ride in is beautiful but a little lengthy)

    Would recommend

    Reviewed by MrsC on Jan 29, 2013

    Date of stay: January 2013

    Trip type: Couple

    Rooms: Our room was beautiful, very clean and more then spacious for the two of us. The other couple we traveled with had a "musty" smell to their room but aside from that there were no complaints about the rooms/accommodations. ...

    Rooms: Our room was beautiful, very clean and more then spacious for the two of us. The other couple we traveled with had a "musty" smell to their room but aside from that there were no complaints about the rooms/accommodations. We had done our research before hand and knew to ask for a room on the 2nd floor to avoid bugs. Pools: We saw at least 4 of the pools which were all very clean and inviting looking. The water felt a little chilly but it was very appreciated on the hot hot days. Beach: The beach was gorgeous yes there is a big "step down" to get to the lower level which may cause some issues for someone with a disability or pushing a baby buggy. There are plenty of beach chairs and someone will bring one to you as soon as you reach the beach. (There were some sand fleas, each of us did end up with some bites on our legs after just 2 hours at the beach) Lobby Bar: the bartenders at the lobby bar are fantastic. It was very busy there every night but with a few tips you can assure you will be served all night long. 24 hours Snack Bar: We spent a lot of our dining time here. They serve great chicken fingers, french fries, meatballs & sauce, hamburgers, cuban sandwiches and so on. In the mornings they even put on a small breakfast buffet and serve made to order omelets (you just have to ask) Staff: all the staff from housekeeping, gardeners, buffet servers, bartenders and so on were always tops notch at customer service. Sometimes it may have taken a few minutes but any request you had they would fulfill it Entertainment was a minimum but we were perfectly okay with that. Just went to relax A slight downfall: As 4 English speaking travelers we were excited to meet and mingle with others like ourselves however that was not easy to do... the majority of guests at the resort spoke french and strictly french. (for those that are French the resort staff have no problem communicating as they all speak 3 languages Spanish, English & French)

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    Excellent value for an all inclusive trouble free vacation.

    Would recommend

    Reviewed by Adam on Nov 17, 2012

    Date of stay: November 2012

    Trip type: Family

    Fabulous vacation. A new modern hotel with all the amenities, wonderful staff and service. Beautiful pools and beach. Excellent food. Great value and would definitely ...

    Fabulous vacation. A new modern hotel with all the amenities, wonderful staff and service. Beautiful pools and beach. Excellent food. Great value and would definitely return.

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    Excellent value, great location and premises

    Would recommend

    Reviewed by LAP on Nov 13, 2012

    Date of stay: October 2012

    Trip type: Family

    Beautiful beach enabling long walks. Great hotel with very friendly staff. ...

    Beautiful beach enabling long walks. Great hotel with very friendly staff.

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      TripAdvisor

      What to expect (based on 3260 reviews):

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        5 most recent TripAdvisor reviews:

        Similar Experience but better than Memories Veradero - went for a wedding and brought all my kids

        Reviewed by Rachel A() on Jul 26, 2015

        I returned yesterday and enjoyed my stay. I travelled with 4 kids, my husband and vacationed with 50+ other people for a wedding. I stayed at Memories Veradero back in November 2014 - I found the...

        I returned yesterday and enjoyed my stay. I travelled with 4 kids, my husband and vacationed with 50+ other people for a wedding. I stayed at Memories Veradero back in November 2014 - I found the resort rather large. Hotel Playa Cayo had a very similar set up but in half the size, much cleaner with better food. Here are some Pros and cons: Pros: - Friendly staff (common though in Cuba) - Great 24 hour grill (must order: Santa Maria Sandwich, Margarita Pizza and Chicken fingers - note: they serve Heinz Ketchup!) - Ice Cream bar was very convenient - must ask for the Tandem Ice Cream - Grill by the beach very convenient - must order the Tuna sandwich - Buffet had a great selection. Apparently Memories Veradero had the best food in Veradero - but Hotel Playa had better food. They even had Tabasco sauce! - Amazing Animacion Staff who got everyone to get up and dance. They'll introduce you to new songs that you will never forget. - Entertaining shows (warning: you may not want your kids to watch the Tuesday night "Cabaret" unless your the kind of parent who doesn't mind the young ones watching ladies spread their legs open while wearing a thong). - We had two rooms, but were able to get an extra cot so that my 4 kids can stay in the same room. - We stayed in room 678 - amazing view of the beach and sunset. - A very nice man named "Yasmani" who works at the towel/gym area played tennis daily with my Dad and his friends - which was outside of his regular hours of work. Yasmani let them use his tennis racquet since we forgot ours (note: bring your own!) - I requested a 2nd or 3rd floor room - and my request was granted along with an ocean view. - Very remote and great for families. Its not really a "party place". But for us, since we came with over 50 people in their early 20s, we took over that cigar bar and had an awesome time. The Animacion crew were always at the Cigar bar after the shows and were a lot of fun. - Beach was awesome. The best clear water. - High chairs everywhere for kids. - Breakfast was great! Sat in an area serviced by a tall man named "Ernesto" who was patient and very friendly. Cons: - The bathrooms were a bit dirty on the walls near the shower. Some of my relatives complained that it smelled like mildew through the entire vacation. - My sister-in-law wasn't impressed with the organization of the wedding coordinator. I would suggest that if you are having a wedding here, request the itinerary and delegate someone in your bridal party to work out the logistics. Bring your own music. - Wedding location: You have your wedding at the beach - but its a sectioned off part of the public area - so don't be surprised if you have half naked strangers photobombing your pics. - If you want to see Havana and Cuban culture, its not close at all. I recommend taking one of those excursions. From what I recall, there's a flight to Havana where you can stay for 1 night - and it was about $150 per person. - Though the beach was awesome, there wasn't much of the beach shore to make sandcastles on if you are into that. It was basically, climb down the sandy cliff and one step away is the water. - Long lines at the buffet if you arrive late. - If your kids are young and don't like walking, you have to bring a stroller. A walk around the entire resort back to your room is approximately 1 km. - You have to get used to Cuban Time. Though breakfast was to be served at 7am, they weren't always ready then. The wedding was also about 30 minutes delayed. Advice: - As for a room on floor 2 or 3. - Bring lots of mosquito repellent. We got bitten the most while watching shows. - Not all restaurants had tabasco sauce. Bring your own. - Try not to forget your toiletries... Everything was about double the price. - Delicious Mangoes and Juice - ask for it! - Make use of the umbrella they have for you in your room and not just for the rain - the sun could get really hot! - Bring Tupperware. - Bring your own mug that keeps drinks cold. All the cool kids had it and i was jealous because those plastic cups they serve drinks to you in barely held 3/4 of a cup full of liquid. - Don't laugh that the Cuban lady at customs. Just because her moustache is longer than yours, she can still stop you from entering the country. True story - both times I entered the country, I couldn't stop staring.

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        Looking forward for my next trip!

        Reviewed by Jessica B(Montreal, Canada) on Jul 24, 2015

        Recently went back for my 3rd time to Cayo Santa Maria, 2nd time to Hotel Playa. I stayed at this resort on the week of July 11th. What can I say? Beach: The best feature of the resort is...

        Recently went back for my 3rd time to Cayo Santa Maria, 2nd time to Hotel Playa. I stayed at this resort on the week of July 11th. What can I say? Beach: The best feature of the resort is definitely the beach with its white sand and crystal water. Absolutely beautiful and peaceful!!! Cautious: some days, there was a lot of jellyfishes. I've got stung twice, was scared at first but moved on quickly. Staff: Amazing people! Always available and making sure that you're having a good time. I want to give a shout out and thanks to the animation staff. Especially to Lisdania, Alicia, William and Yandrey! Gracias chicos por su hospitalidad, sonrisas y por el fabuloso tiempo que pasamos juntos!!! Espero volver a verlos pronto... (hopefully this message we'll get to you guys) Food: If you're not picky, you'll definitely find variety in almost everything for all tastes. À la carte restaurants were good. Went to Panda Rojo (asian) and San Juan (seafood). Room: Overall okay but could be better... A little bit disappointed about the frequency change of towels and bed spread. Clean and functional. AC worked perfectly. Entertainment: The shows were good. My favourite ones were the Michael Jackson's and Cabaret shows. Love the fact the we could go dance at the cigar lounge afterwards. One thing that I would've liked is to hear more variety such as salsa, merengue, and other than reggeaton and house music. It is fun but lets face it were in Cuba, we should be proud of our culture theerfore we should hear more latin music. Tips: Bring a very good bug repellant cause there's a lot of mosquitoes in the evening especially at the theater. They do fumigate some areas in the early evening which helps a lot. To change your beach towel: try to go early between 9ish-10ish. I f you get stung by jellyfish ut some vinegar on the sting. HIgher floors (rooms): less noise and bugs. Overall great hotel, amazing staff and mesmerizing beach!

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          Fun vacation

          Reviewed by IMTravel95(Calgary, Canada) on Jul 23, 2015

          I had a really fun vacation in Cuba overall. I stayed at this resort on July 11th for one week. The best part of this resort and the main reason you want to stay here is the beach, it's absolutely...

          I had a really fun vacation in Cuba overall. I stayed at this resort on July 11th for one week. The best part of this resort and the main reason you want to stay here is the beach, it's absolutely beautiful. The water is so blue and clear and the views are amazing. The sand is very white and soft and overall the beach is very clean. There is a lot of shade in the beach now as well, the older reviews had issues with this but now they added a lot of shade to the beach. Overall it was one of the best beaches I have ever been to and while it can get crowded at times, it was never hard finding a spot in all hours of the day. I haven't used the pools a lot, but from what I ca tell the pools were nice and clean and usually never crowded with the exception of the party pool. The staff at this resort were great. Very kind and always saying Hi to you as you pass by when walking in the resort. Classic Cuban hospitality. The housekeeper was awesome too and she always helped when you needed something. The entertainers were awesome and fun as well. Overall very friendly staff and service. The food was just okay to me. I did prepare myself because I realize food in Cuba isn't as good as other countries. But the food in the Buffet mostly tasted bland and cold. There isn't a wide selection to choose from and the quality of the food in the buffet wasn't the best. Don't even think about going to the lunch beach buffet because the food is horrible there. I got sick eating the food from the beach buffet. Having said that I ate mostly at the snack bar and the food tasted fresh and great there. If you want to eat tasty food, either go to the snack bar or book an a-la-carte because the buffet is disappointing. But I do have to say the breakfast options are very good. You can get fresh doughnuts and crepes and there is more of a selection of fruit for breakfast as well so I did enjoy that. But overall the food options are just so-so, especially if you are a picky eater like me. But I realize it is Cuba so I can't blame the resort too much for the food. The rooms were overall nice, modern and spacious. The AC system worked excellently and the views from the terrace are nice too. The bed was comfy enough and the room actually looked very clean everyday, despite some reviews saying it is dirty. There are a couple issues with the room worth mentioning though. The toilet had trouble flushing when I was there. I had to constantly wait for hours for the flushing to work and I sometimes waited 10 hours to be able to flush the toilet. I don't know if this was a water issue or what. I told the staff and they said they will get the maintenance staff to fix it but it still didn't work. The toilet also made loud noises so it was hard to sleep sometimes. Another minor issue is the positioning of the tap in the sink, it's hard to wash your hand or put the water up without it splashing all over yourself because of the angle of the tap. Also the water from the shower ends up spilling on the floor due to the small space of the shower and the position of the shower head. The water pressure in the shower was okay though. Also the remote control for the TV didn't work in my room. There needs to be some updates done to the rooms to resolve some of these issues. The resort facilities were decent overall. You had a gym, tennis court, basketball court, theater, and the lobby. There is paid Wi-Fi but it is painfully slow so it isn't worth using. But Cuba is about having a break from the internet and relaxing so this shouldn't be an issue. One thing I hated is how dirty the public washrooms are in the resort. Because my toilet didn't work, I had to use the public washrooms quite a bit and they were very old, dirty and outdated. Even the main washroom by the lobby. The soap dispensers rarely worked and you didn't want to touch anything around it because it was very unclean. I wish the resort fixed this and made the public washrooms cleaner. Entertainment in the resort is good overall. There are many activities you can do like beach volleyball and water polo and fun games in the main pool. The night shows were pretty good too and the dancers were great. Overall I had a fun time in this resort but it does need improvements and updates. The resort needs to fix some issues with the rooms and make the grounds a little cleaner as well. I would return to this resort especially for the amazing beach.

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          Best place to be for a yougn family

          Reviewed by Angélique A(Montreal, Canada) on Jul 23, 2015

          The staff is very friendly and always there to offer the best service. Always fun activities for the kids. The entertainment is really good for all ages. One of the best one was Lisdania she brings...

          The staff is very friendly and always there to offer the best service. Always fun activities for the kids. The entertainment is really good for all ages. One of the best one was Lisdania she brings so much joy and fun for all the kids. Thank you Lisdania.

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          Overall good

          Reviewed by Mag R(Ontario, Canada) on Jul 23, 2015

          The hotel itself was ok, great beautiful pools. The food was nothing to rave about, same things pretty much everyday. Some people post pics of fresh bananas but no such thing when we were there in...

          The hotel itself was ok, great beautiful pools. The food was nothing to rave about, same things pretty much everyday. Some people post pics of fresh bananas but no such thing when we were there in January. No bananas, no oranges, no apples, no grapes. The cereal there was old, but we brought our own. They make fresh donuts which were delicious. My daughter loved the ice cream shop, we went there 2-3 times a day (free). The beach is narrow, barely enough room for chairs at times. But beautiful beach. The hotel rooms were ok. Our bedding was NOT changed during our entire stay (7nights). We have been to Cuba many times and have never had this happen. They also kept on running out of towels, changed every other day or so. Thank God I brought 2 towels from home for my little toddler. One day when we asked the maid for fresh towels she stated they did not have any. On our way downstairs we walked past the utility maid room, and saw 3 maids sitting and chatting with a whole wall of fresh towels behind them. At that point we asked for towels right there!!! we didn't want to complain as didn't want our stuff to go missing. They also kept on running out of beach towels. Only one working lightbulb in bathroom, never changed during our stay there's a shooping centre 10 minutes away you can go to taking a double decker bus from the resort. We went there a couple of times. Would I be back? No.

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