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What to expect (based on 4666 reviews):
5 most recent TripAdvisor reviews:
One of the best Sandals Resorts
We are Sandals Select guests. We originally booked a concierge oceanfront room and received an upgrade at check-in to a villa suite. The staff at this resort went out of their way to make your stay...
We are Sandals Select guests. We originally booked a concierge oceanfront room and received an upgrade at check-in to a villa suite. The staff at this resort went out of their way to make your stay very enjoyable. We spoke with the managers of the various restaurants who were all very nice and friendly - especially the managers from the Italian restaurant and the pub. There were some wait staff that were originally off, but if you engaged them in a conversation, they opened up about their life stories. This resort also has a great nightlife with a mix of age groups (many honeymooners). The food is also very good. We thoroughly enjoyed ourselves and will return!!
Group of 6, 10 days of Bliss!
Our trip started off amazing and continued the entire time.From first meeting Leon the concierge to the final parting. As a group we were upgraded off of the hop to Sunset Bluffs which was great. The...
Our trip started off amazing and continued the entire time.From first meeting Leon the concierge to the final parting. As a group we were upgraded off of the hop to Sunset Bluffs which was great. The rooms were large and spacious, Bar fridge was stocked with something for everyone. If you want more beer in the fridge leave a note, if you want champagne do the same the bar fridge guy always came through! We were late arriving and were directed to either the Drunken Duck or Barefoot for dinner. We chose Barefoot on the beach had some dinner and some drinks and collapsed into bed as it was a long trip to get there. When we woke at 7 the day was beautiful and we were ready for beach, sun and fun. The beach and water are amazing, beautiful sand and turquoise waters. Honestly there are very few things lacking at this resort, but the number of sun beds/ beach chairs/shaded areas was one of those. Chairs were all spoken for by 7am, and frustratingly Butlers get them very early even if their clients never show they are booked into a shaded area. I am a sun lover but others in our group struggled with it. We ate at every restaurant over our ten days, Mario's Appetizer bar is stunning as is their Lava Cake and Tiramisu. Takona ( spelling, sorry) gave us great service and even offered to cook us authentic Antiguan food at her house!. Bayside (French) service was very slow, (not sure if it is by design to be more authentic... I'll go with that) but the food was good. Men.... if you are big eaters its not a problem to order a larger portion or even two entrees!! All of our servers encouraged my husband who is always hungry to get enough. OK Corral. It was here that Patrice stole our hearts, always wanting to keep the customer happy, one gentleman in our party asked for a Margarita with 3 olives, she never batted an eye... (we were wondering if he had had too much sun?) Just before our drink order was to arrive he had an epiphany that maybe that wasn't he correct drink that he wanted, we all had a good laugh when it arrived on the table. Lime margarita with 3 olives and as a trooper he drank it, as disgusting as it was. Patrice also gave us info on what locals do on a Saturday morning so we went adventuring into town to see the local farmers market and traipse around for a while.Patrice even brought us the local Antiguan black pineapple to try! We always had great service at the main bar, from the interns (Lukus) you need a vest! to the to the bartenders and servers (James&Celia) Geraldine and Violet took great care seating us for breakfast/lunch at Bayside. To the smoothie girl who blended my smoothie in the morning Thank you! Sunday night with short notice, Leon was able to hook us up and arrange a spot where our group could view our guilty pleasure The Walking Dead, Leon you are amazing! Sorry for your new addiction..don't get attached to anyone! I am a diver and took a certification, I enjoyed my time chatting with some of the water sports folks. Rochelle, Ray, Troy and Boss man Troy, Captain Keran. We also took in the Wadadily Cats trip around the island, it was the highlight of our trip, believe them if they say its gonna be rough. Dramamine was saviour for our party but the trip was worth the experience! We actually enjoyed the rough water the most but as I said Dramamine, Dramamine, Dramamine. 2 dollars at the beach store to make the 100 trip fantastic! Several people we met and one in our group got bit, sand flies or mosquito type bites some very itchy some not at all so if you are a person that gets bites bring some bug spray. Although the establishment is fogging( its really gross) to help with the bug issue no one wants to be itchy on a trip of this calibre. We met several amazing couples that were also on trips and exchanged email to keep in touch. 10 days went so fast... and we did not want to leave. We were already in love with Antigua as we had been 5 years ago to the sister property Grande Pineapple but Sandals Grande Antigua stole the show. All of us say we would definitely do Sandals again, it exceeded our expectations especially with the friendly personal service.
Renewed our faith in Sandals
Excellent room, great location. Wonderful views. It is extremely hard to find a chair by the pool or the beach unless you got up early to put a towel out and there are lots of butlers that put...
Excellent room, great location. Wonderful views. It is extremely hard to find a chair by the pool or the beach unless you got up early to put a towel out and there are lots of butlers that put towels out for their rooms but to be honest this is the same the world over. We didn't have any issues with food waiting times, although I still think that Sandals could do better quality food and the room service menu is disappointing. We did the speedboat trip which was great and well worth the money.
Go to Sandals St Lucia instead and save a $1000
Went to Halcyon St Lucia last year with a group of 8 and loved every aspect of it so thought we would try Antigua this year with the same group. The food was superb at St Lucia and awful at Antigua...
Went to Halcyon St Lucia last year with a group of 8 and loved every aspect of it so thought we would try Antigua this year with the same group. The food was superb at St Lucia and awful at Antigua. Every restaurant was out of something on the menu. The Corral shows Filet on the menu but I bet they have never served the first one ever. I could not find one person that has been to Sandals Antigua say that they have ever had a filet there and that they were always out. If you have, please respond to this post because I'm certain this is a menu scam. St Lucia had it on their menu and in the restaurant and was superb! Do not order the ribeye at the Corral unless you love tough overcooked ultra thin steak. Ribs were the only item on the menu worth eating. Eleanor's was out of fish and not sure what the crab cakes were all about. I though they were sausage patties. Everyplace that had lobster overcooked the heck out of it. Mario's was good. Barefoot was Ok. The cooks at Kimono's need to attend culinary school and learn how not to overcook all meats and make mushy rice. Sushi was Ok. The Drunkin Duck had a great TBone, fish & chips and chicken wings and it was the last place I would have expected to have the best meal in the whole complex. Staff that waited on us was great. Karaoke was also good. The breakfast buffet was typical but they did have great smoothies and the lady making them was great. Also, the lady making omelets was good. The grounds are beautiful and the rooms are average. Butler service is hit or miss and not worth the extra dough as they are not that attentive.The staff at Antigua should go to St Lucia and take lessons on how to treat guest. I would say that half the staff could care less about customer service. There were only a few individuals that stood out. Beach is nice but as others state, people go down early and reserve chairs and never show up. Since Sandal's does not own the beach, I guess the issue is not on them although they should purchase more chairs for the beach and pool areas. The vendors on the beach are a pain but once you let them know to leave you alone, they usually did. Diving sucked. The catamaran trip around the island was good. We booked the one on the beach (Waddadi?) and not through Sandals. It cost $100 and the one booked through Sandals was more expensive as they get a larger commission. I do like the canned responses from the staff to these reviews. They are hilarious. We won't be returning to Sandals Antigua again and will probably avoid Sandals resorts in the future due to this disappointing experience. Unrelated to Sandals, Antigua has the worst airport of any Caribbean islands I have been to. Immigration took an hour to get through with two officials working the lines. Check in at the American Airlines was a joke with 2 individuals working the counter and 200 people waiting to check in. Good thing we got there early because we only waited in line an hour and two individuals in our group were pulled aside before going through the gate area for further random "personal" inspection which bordered on harassment. I doubt that it will go any quicker when they open the new terminal. Avoid this resort.
One of the most beautiful places on earth
We stayed in a Beachfront Butler Rondoval with no pool. We loved it. Actually we loved it so much that when they offered to upgrade us to a rondoval with a pool, we declined because we loved our...
We stayed in a Beachfront Butler Rondoval with no pool. We loved it. Actually we loved it so much that when they offered to upgrade us to a rondoval with a pool, we declined because we loved our location so much. We were only feet from the beach. As some people have posted, you don't have a lot of privacy when sitting on your patio because the public sidewalk is right next to your Rondoval, but we thought it was totally worth it to be so close to the beach. Our butlers, Vanessa and Charmaine were both outstanding, sweet ladies. They made us feel like royalty. The beach and water were one of the most beautiful beaches I've seen. Every person that worked at this resort would say hello and acknowledge you when they passed by you. The food was good but we only went to a handful of places. The whole experience was positive for us. From arriving at the airport, getting shuttled to the resort (only a 15 minute drive), and check in with our butler. I honestly cannot complain about anything. The only tiny negative for me was that the shower in our rondoval was a rainfall shower head above the tub and did not have a curtain or door, so the water would get all over the floor, but it wasn't a big deal. Just put down an extra towel. We are pretty easy going, so it's hard to hear some people give such negative reviews. It's a tropical vacation in paradise. What is there to complain about?
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