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What to expect (based on 4795 reviews):
5 most recent TripAdvisor reviews:
Friendliest Sandals my wife and I have ever stayed at. The management team of Christopher Elliott and Mr. G went above and beyond to ensure our stay was a very pleasant experience, including sending...
Friendliest Sandals my wife and I have ever stayed at. The management team of Christopher Elliott and Mr. G went above and beyond to ensure our stay was a very pleasant experience, including sending my tennis racquet to get it re-strung when he broke a string. Christopher went out of his way to get the racquet back to us on the same day - at no charge. The management team and staff were enthusiastic and driven to ensure that the quality was fantastic. The resort catered to my wife's dietary requirements including ensuring that gluten free/dairy free crepes were available at the cafe and also delivered a gluten free snack to our room on a rainy day. The Culinary desk offered great service and suggestions on dining and food. The returning guest party was exceptional, it made us feel like part of the Sandals family. Thank you Sandals. “
Great Sandals Property
We are currently at the resort and we have been here multiple times. The grounds are impeccable and the beach is great. Our van ride from the airport was disappointing. The van had torn filthy...
We are currently at the resort and we have been here multiple times. The grounds are impeccable and the beach is great. Our van ride from the airport was disappointing. The van had torn filthy seats and no AC. Our check in was some what if a disaster too, taking hours instead of minutes. When we settled into our room, there was no recognition of a returning guest, and I mean absolutely nothing. Not a scrap of paper. We are 5 days in and nothing that is customary for returning guest has been done. Which leads me to the greater point, Sandals does not execute on a consistent basis. We have had wonderful check in experiences and we have had poor ones. The food has been sub par this time around too. It must be driven by cost cutting. One of the resort resteraunt a toughts a rake of lamb and what you get is two of the smallest chops you have ever seen. Litterally one bite!!!! At their French resteraunt I had onion soup that tasted like they grabbed a Frenchman's shoes and boiled them. For dessert they served a crem brûlée that had a great custard, but there was no burnt sugar on top. How is that brûlée???? I have had one exceptionally good meal and that was at Mario's. It was superb so I will be visiting there again and again. I have been to various Sandals locations, 9 visits to be exact. The one common denominator has been the wonderful front line employees who always put a bright face on everything. They almost make up for the strategic blunders made by the executive leadership, who seem to be more interested at executing a growth plan then preserving the quality of the Sandals experience. That's it for today. I'll check in tomorrow.
5 nights 6 days in paradise, absolutely stunning island with fantastic accommodations. From the moment we arrived, we felt like royalty, the Sandals staff took great care of us and you could tell...
5 nights 6 days in paradise, absolutely stunning island with fantastic accommodations. From the moment we arrived, we felt like royalty, the Sandals staff took great care of us and you could tell they truly cared about us and our experience at the resort. Food was excellent, always evening entertainment, rooms were beautiful and roomy (we stayed in the Mediterranean Village, much more going on here, main pool here as well), beaches were pristine, and the resort itself you could tell that they really care about their property, staff very friendly and accommodating. Would recommend, and have recommended this resort to friends and family. Would go back in a heartbeat!!!
Best. Vacation. Ever.
This was our first time at a Sandals resort, and now I'm afraid that nothing else will do. Everything, and I mean everything, was perfect. We chose to have the butler. We were on the fence about it...
This was our first time at a Sandals resort, and now I'm afraid that nothing else will do. Everything, and I mean everything, was perfect. We chose to have the butler. We were on the fence about it, and can certainly see that we'd be fine without the butlers, but, oh my goodness, how fun it was to have them. They brought us drinks, food, and snacks out at the pool and beach, and left us fun stuff in our room when we returned for the day (like snacks, champagne, wine, chocolate, bubble bath, notes). We were definitely well looked after. The GROUNDS were beautiful and meticulously well cared for. The RESTAURANTS were all delicious. We enjoyed Mario's for breakfast each day, and tried every other restaurant except the Japanese and Sushi. All were delicious. Service was great. We chose to do two EXCURSIONS: The zip line and stingray city. These are must dos - would certainly do these again. Everyone was friendly and checking in and checking out was extremely painless - very easy. Also, we don't generally take a lot of photos. There are a lot of photographers around to take your picture plus there's the option of doing a Sunset Photo Shoot (very romantic). The photographers are top notch. I'm not photogenic and there were a lot of photos that actually looked good. I was really surprised. It's an added cost, but well worth it. We also spent a lot of time at the GYM and the SPA. Wonderful!!!! Best facial I've ever had. We did the couples massage (blissful) and my husband did the sunburn rescue. That helped him a lot - he was pretty purple and it relieved his pain.
Our first Sandals trip - Antigua did not disappoint
This was our first trip to Sandals. We have been to Beaches - Negril and Turks and Caicos. We have also been to Couples - Negril. That being said, this was a beautiful resort. First, the bad...
This was our first trip to Sandals. We have been to Beaches - Negril and Turks and Caicos. We have also been to Couples - Negril. That being said, this was a beautiful resort. First, the bad... Flight out from MIA was good. When we arrived at the airport in Antigua it seemed that about half the people did not receive their luggage! So, we waited in a long, slow line to report our missing luggage. We were told that this is a common occurrence for some reason (?). We reported our missing items and made our way to the Sandals desk. There were not any other couples waiting to go to Sandals so we were given a private ride in a car instead of the usual shuttle bus. We finally make it to the resort and into the concierge waiting room. The wait was not too long to get the information and keys to our room. We informed them that our luggage was missing and were told it should be there around the same time the next day. We had a room on the second floor of the almond building in the Mediterranean village. Room was nice... nothing too fancy. It had a tiny patio that was awkwardly shaped. It looked down over the grounds, the pool, and the ocean. It also had a stocked bar, which was a plus! BEACH - the beach is beautiful. It is skinny but it is pretty long. Water was gorgeous, as you would expect. At times, there was more seaweed then normal. The chairs do fill up fast. After the first 2 days, one of us would wake up early and grab two chairs and an umbrella half shell for the day. The beach stayed busy until probably 2-3 in the afternoon and chairs would be more readily available in the afternoon. As stated, there are vendors selling stuff most of the day. They were not too annoying or aggressive and would leave when you said no thanks. Sometimes, towel were harder to find then expected. FOOD - Food was very good. Breakfast we usually went to Mario's which was a buffet style. We did try Eleanor's for breakfast once and it was an a la carte menu. Lunch we tried Barefoot (Good jerk chicken and pork), Bayside (buffet style), Bella Napoli (pizza), and Courtyard Bistro (Burgers and sandwiches). Dinner - Eleanor's is a must try (Lobster is delicious!), Soy (Sushi - but a LONG wait time and sub-par service), Kimono's - Japanese Hibachi - good food but no flair or fire!), Drunken Duck - (Pub Food - just okay). Some of the restaurants were missing menu items... TRIPS - Shirley Heights (Sunday nights) - We decided on this trip last minute. I am so glad we decided to take it. After a 45 minute shuttle bus trip, our first stop was an old military fort to take pictures and look around. It had some nice views. Then we headed to "Shirley Heights". Be aware that besides the cost of the tour, there is an entrance fee to get in. It is basically a small party over looking a beautiful harbor. There is a steel drum band playing. There are many shops and one grill serving (over priced, but good) food. Before sunset, we walked down this path to where you could get beautiful ocean views and an amazing sunset to watch. After sunset, we headed back up and listened to the steel drum band and then a regular band play their music. Lobster Lunch Tour - Another must do, especially if you like lobster. We were taken by shuttle bus to the city center near where the big cruise ships pull in. We boarded our catamaran and met the crew. We set sail to another beach called "deep bay". We were allowed to walk along the beach and swim. Then we set sail to another beach. The bar was open after our first stop. The rum punch is SO good and STRONG! The captain told us all about the island on the trip. As we neared the next beach, the captain fired up the grill and started cooking the lobster tails. We ate the delicious meal and then got off and checked out the new beach. After awhile we headed back... total trip was about 5-6 hours. We did not do too many activities... nor did we do any of the late night stuff. I would recommend the beach party, where they set up a buffet on the beach and then have a steel drum band and a fire performer. We stayed mostly on the Mediterranean side and the pool and beach there. The Caribbean pool was tiny. It seemed both pools closed early, as well. Make sure you go to Cafe de Paris for their deserts/ice cream/crepes! We did try out the Jet Ski's that they locals were offering. The price was fair and they did not try and scam you. The staff was mostly good. I have forgotten most of the names. The best were the girls at the main gift shop. They helped us out greatly since our luggage was lost. The staff at Soy were probably the least caring of the bunch. So, back to the luggage... my bag came the next day. My wife's back some how ended up in Curacao and was 4 days late! I know this is not Sandals fault. Although, I saved all my receipts and mailed them to American Airlines and was reimbursed for ALL my expenses during those 4 days! (Over $300). The only other issue was when we checked out. They said to put your suitcases by the door and they would be picked up. 5 minutes before the shuttle bus left for the airport, I did not see my bag! I ran back to the room and saw them still sitting there by our room! Luckily, i told the front desk and they got our bags right as the shuttle buses were leaving! Last but not least... the BUGS were bad. I am not sure if it was time of year (end of Feb) or what. But we got bit up pretty good. Every night they fogged the resort (stinky!) to try and curtail the bug issue. I would recommend some bug spray! I think we were bit while we slept, as well... Overall, a great trip to Sandals... not sure I would go back before trying some of the other Sandals resorts out for comparison. But you can't go wrong if you are thinking about trying Sandals Grande Antigua!
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