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We arrived at the sandals Antigua Sunday May 24. We were in sandals grande St Lucian a week prior. Upon arrival at grande Antigua, we weren't greeted, didn't receive a wet cloth to cool off. We had...
We arrived at the sandals Antigua Sunday May 24. We were in sandals grande St Lucian a week prior. Upon arrival at grande Antigua, we weren't greeted, didn't receive a wet cloth to cool off. We had to wait for our room as it wasn't ready, which was fine. We decided to go have breakfast at Mario's since it was close by. We walked into Mario's, no one was there to greet us so we waited. Then a gentleman in a suit came to us and told us to wait (why do I have to wait again??). He left and went to the back and we stood there for another 5mins. We ended up walking in to find a table and then some lady escorted us. Every person on Mario's looked miserable. They never refilled our water and the lady fixing the omelettes was arguing with another co-worker. Coming from St Lucia the week prior I have to admit the service and people there were outstanding. The service was impeccable and the people extremely friendly. We finally get to our room and started to unpack and realized my husband's lock on the luggage was broken. We called the front desk to get assistance or lock cutters. 3hours go by and no one came to help. My husband ended up cutting the lock off himself with a jack knife that we had in our room. It took him an hour. Today, we wake up and there is water leaking from the air conditioning unit. I called front desk and advised them and I mentioned we will be heading out for breakfast so you can send someone up any time. My husband went back to the room a few hours later and no one came by to take a look at it. Being pregnant and falling on the floor due to their negligence is a huge liability to sandals. My husband went to the front desk and complained once again. They lack in service at this resort. For the amount of money we pay to stay at a sandals, this resorts needs a big change. No one is happy here and they could care less if you have an issue. The good thing about this resort so far is the food. The quality is good. I won't recommend Sandals Grande Antigua to friends or family. This resort is big and beautiful and if they had better service and staff, it could have been golden. I would definitely go back to St Lucia but sadly not Antigua. Good luck!
"Heaven on Earth!"
This place is simply beautiful! It lies on beautiful Dickenson Bay, surrounded by beautiful white sand, and the most beautiful clear aqua ocean. You can relax at the beach or participate in the free...
This place is simply beautiful! It lies on beautiful Dickenson Bay, surrounded by beautiful white sand, and the most beautiful clear aqua ocean. You can relax at the beach or participate in the free water sports the resort has to offer. My husband and went kayaking, I paddled boarded around the bay, and we both layer out on these floating inner tubes they have buoyed into the water. Oh don't miss the Sandals Snorkeling - it is free and they take you to the best reef., we saw tons of fish there! Don't spend money going on another snorkeling tour! You will never be without a drink in your hand, as the drink service is excellent! Loved the main pool as well with swim up bar! Try any one of the tropical drinks, especially if you like rum! There are daily entertainment, and if you love birds and island cats you will find them roaming around the property. Save a little smoked trout /salmon to feed the sandals cats, who love people, well trained, and even eat from your hands. My favorite restaurants were Marios, Barefoot by the Sea, and Kimonas. Make sure early you get reservations for Kimonas and Eleanors. Those are the two you need to reserve for right when you arrive at the resort. Additionally, don't miss Bella Napoli for a wood fired pizza or my favorite was the calzone, and have a hot dog at doggys hotdog cart next to the pool. If you are there on Monday night don't miss the beachside party whee you can drink a drink straight from the coconut and savor on tasty island delights, and don't miss the jerk chicken! Lastly, look at your newsletter daily for activities. They will put one under your door. We stayed on the club level second floor of the mediterranean village with a partial view of the ocean and right in front of the beautiful fountain.
We were there for 9 nights this May for our wedding-moon and had a terrific time. We stayed on the Caribbean side in one of the pool side rooms. The room was a bit dated but it was large and clean...
We were there for 9 nights this May for our wedding-moon and had a terrific time. We stayed on the Caribbean side in one of the pool side rooms. The room was a bit dated but it was large and clean with a very comfortable king size bed, a balcony, and a great view. Our room had a mini-bar that they restocked every day with beer, wine, cold water, etc. We had a pool and Jacuzzi just behind our building that was only shared by about 20 rooms and was more subdued than either of the main pools, perfect for relaxing. The service at both of the pool bars and all of restaurants was great. I never waited for a drink the entire time. The food was better then any resort we had stayed at. The Sushi at Soy was surprisingly good. I was also very impressed with the selection of beers at The Drunken Duck Pub. My wife really enjoyed the cappuccino and deserts at Paris Cafe including the crepes with fillings for your choice. The grounds of the resort are gorgeous. It's like walking around a botanical garden. There were plenty of chairs at both pools and at the beach. We were always able to find seats in the shade. We also never had to look for towels, even late in the day, as I've had to at other resorts. Our wedding had a couple minor glitches but the staff took care of it and the wedding was exactly what we had wanted. We have no complaints. The entire experience met or exceeded all of our expectations.
Vacation of our dreams!
Our first time ever to Sandals Grande Antigua for our destination wedding! Transportation: When you land at the airport there are "yellow shirt men & women" who will attempt to grab your luggage at...
Our first time ever to Sandals Grande Antigua for our destination wedding! Transportation: When you land at the airport there are "yellow shirt men & women" who will attempt to grab your luggage at the belt and take it to the Sandals booth. They do expect payment (and yes they take American dollars) They will be persistent with trying to grab your stuff, so be careful. Once you check in at the Sandals booth a taxi will come and bring you to the hotel. They can get a little scary with their driving skills, but for the most part it's fine. Arrival at Hotel: You are greeted and taken to an A/C room (thank god) hotel check in takes less than 20 minutes, meanwhile your luggage is being taken to your room. There are 2 check in spots depending on what side of the hotel you are staying at (don't worry, you will get put in the right taxi and taken to the right spot) Hotel Room: AMAZING! The rooms were clean and checked on almost every 2 hours. We stayed both on the Mediterranean and Garden side (we were upgraded as part of the weddingmoon package) and each had there plus's and minuses. Garden room had smaller bathroom and larger balcony and vise versa for Mediterranean. Either way you are not spending much time in your room! The bar was stocked every morning and on request. The front desk is available at all hours with assistance. Pool: We mostly stayed at the Mediterranean pool (the large one seen in most photos) that is where the action was of games and a younger crowd. However, there are so many various different pools across the grounds which range from super quiet to party. You'll find one that suits your style Beach: Where the hotel sits on the island you are in a cove like part but the beach is white sand and gorgeous! It is a public beach and yes, there are men trying to sell you aquatic adventures and gifts. Sandals does NOT recommend you go with these guys. Politely tell them you are not interested. They continue to talk if you try to dance around the subject that you don't want to go. Food: we had the best experience with food and ate at all the restaurants except Soy (which was closed on Monday our last day for dinner) Mario's has the best breakfast choice at the hotel (they even have a made to order omelette, fried egg, etc station in the back...you would almost miss it) Eleanor's is great for dinner (coconut soup is to die for) Kimonos is also an excellent choice as well. Eleanor's and Kimonos are by reservation so make sure to call and get in! The pizza and hot dog stand are fun and easy to access when at the pool. Wedding: From the wedding planners to the actual day it was the best choice we made. They pay attention to detail and really listen to what you want at your wedding. The day before you travel across the property to the different spots where you can choose your ceremony spot. Cake testing is done there as well and ready to go for your big day. The photographers are amazing and fun to work with! Hair and make up by Michelle at Red Lane Spa was amazing! Night Life: Be ready to dance your butt off with DJ's and rest of the crew! Something is happening every night and it is a blast! If that is not your thing you can walk the beach or sit in the outside couches by the fire pits. Adventures: We went on an Island safari and sting ray city tour. It was nice to see the history of the island and swim with the creepy sting rays. It is however an all day trip. Would recommend that you only plan one adventure on your trip if you are staying a week or longer. It does take a toll on you. Overall we had the best time of our lives and will never forget it! Thank you Sandals Grande Antigua for a wonderful experience!
Not as perfect as you'd think
The hotel and beach are beautiful with good restaurants and facilities. Huge resort so not that intimate with maintenance going on. This wasn't the only downside, some of the American guests were a...
The hotel and beach are beautiful with good restaurants and facilities. Huge resort so not that intimate with maintenance going on. This wasn't the only downside, some of the American guests were a disgrace. They were there for a short period of time, just a few days but did not respect other guests. Many were unbelievably drunk, rude, noisy and their behaviour was undesirable, this included being that drunk that they vomited in the pool and one "lady" defecated on a lounger. Be careful of the dates you book, avoid Spring/Summer break!
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