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What to expect (based on 5029 reviews):

  • Cleanliness
  • Location
  • Rooms
  • Service
  • Value

    5 most recent TripAdvisor reviews:

    The Perfect Honeymoon

    Reviewed by Michelle W(Castro Valley, California) on Jul 05, 2015

    We stayed here for our honeymoon for a week (June 23-June 30). This was mine and my husband's first time not only traveling internationally but also trying an all-inclusive resort. Our expectations...

    We stayed here for our honeymoon for a week (June 23-June 30). This was mine and my husband's first time not only traveling internationally but also trying an all-inclusive resort. Our expectations were exceeded and we left wanting to return to another Sandals location the next time we vacation! From the start, we were greeted at the resort with drinks and a cool towel- PERFECT coming from the San Francisco Bay Area where it is anything but humid right now- we needed the refreshment! We stayed in a Butler Suite, and we were greeted by our first butler Romaine who took us on a tour of the resort while our bags were brought to the room. We weren't sure what to expect from the butler service before arriving- we didn't know if we just wouldn't use it, or if someone was going to be hanging around with us all the time.We learned that the Butler Service Suite is THE way to go- they offer to do so much for you, even unpack your bags (we opted out of that, of course). You are given a cell phone to reach your butler any time 7am-10pm. Our butlers Romaine, David, and Kevin were always reachable and even came to check on us at our beach cabana and at the pool to make sure we were having a good time. They helped us making dinner reservations and brought us drinks/lunch when we requested. It was a wonderful choice for our honeymoon and made us feel pampered! Our room had an ocean view and was very spacious. We had a small patio overlooking the water as well. Cleaning services were prompt and thorough. They restocked our room throughout the day, sometimes twice! Our butlers left us small surprises from day to day, like appetizers and chilled bottles of champagne. The beaches are beautiful and you are able to do a variety of water sports, or just lounge all day! Be warned that Antigua has public beaches so you are asked several times a day to buy things from vendors on the beach. The resort has nothing to do with this and even has security near each beach entrance to make sure its guests are doing okay. The vendors were never a problem once we gave them a nice "no thank you". The pools are clean and high-energy with swim-up bars. There were different activities going on during the day like trivia, volleyball, etc. The waiters/bartenders were friendly and quick. We were worried the service might be lacking since Sandals has a "no-tip" policy, but we received excellent service nonetheless. The food was great- we tried every restaurant during our stay. We would recommend Bayside for breakfast, anything for lunch, and Mario's and Eleanor's for dinner. Cafe Paris had dozens of different desserts and coffee drinks, and was a favorite of ours throughout the day. Checking out was sad but they resort made it a breeze! They arranged a shuttle for us back to the airport so it was hassle-free. We will definitely be returning to a Sandals resort- and Antigua in the future to renew our vows!

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    Cannot find one thing wrong. AMAZING!

    Reviewed by suzburak(Dallas, TX) on Jul 05, 2015

    Went here on my honeymoon. My hubby isn't a big fan of beaches or sun (he'd rather be in a museum), so I was concerned. However, everything about this place was amazing. The food was excellent ( even...

    Went here on my honeymoon. My hubby isn't a big fan of beaches or sun (he'd rather be in a museum), so I was concerned. However, everything about this place was amazing. The food was excellent ( even the hot dogs from the mobile stand by the pool!). The staff was incredible. The views were insane. The pace was just right. Everything was immaculate. The down side is that we are now spoiled and I am not sure another trip could ever compare. We had a penthouse suite with butler service. I think it was definitely the way to go! 3 butlers saw to our every need, and even prepared our room each day for an amazing arrival. Bravo Sandals, bravo!

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    Another great Sandals experience

    Reviewed by tizkay(Surrey, England) on Jul 05, 2015

    We enjoyed an eight day break at this resort, my first time at the Grande Antigua, my third stay at a Sandals resort. We had a Club level room in the Mediterranean Village on the ground floor and...

    We enjoyed an eight day break at this resort, my first time at the Grande Antigua, my third stay at a Sandals resort. We had a Club level room in the Mediterranean Village on the ground floor and although we didn't have view of anything in particular, it was still a lovely room. There was plenty of space, the bed was large and comfortable and it was nice to have a filter coffee maker and a kettle in the room for a morning cuppa. On our first day we asked for extra water and had a whole tray of bottled water delivered to the room which lasted us all week. Jennifer ensured our room was kept spotless throughout. We spotted a large bug in the bathroom one evening just as we were leaving for dinner, but the lovely lady doing the turndown service had it sorted by the time we got back. We didn’t use the spa bath but the large shower was great and there was plenty of counter space. The resort itself is big with lots of different pool areas and bars, giving plenty of choice. We spent most days by the biggest pool where we were always able to find some shade. We never had a problem finding loungers, whatever time we turned up. The beach is great; beautiful warm, clear water with a nice shallow sloping entrance (just a small step down) so easy to get in and out of. The tethered floating rings in the sea were a great idea, with some couples taking a cool drink out with them to enjoy as they floated. Although there are jet skis for hire and the dive boat comes in and out several times a day, this is one of the quietest Caribbean beaches I’ve been to. There are plenty of vendors on the beach but they were all very polite and won’t bother you if you give a polite no thanks. We used the gym several mornings to try to make ourselves feel a bit better about all the fabulous food we were eating. It isn’t a large gym but has sufficient equipment, with TVs above the running machines, cross trainers and static bikes. Towels are provided and there’s a water fountain with cups. Afterwards we showered and changed at the next door spa so we could go straight to breakfast at Bayside. We preferred to eat in the open-air at Bayside rather than indoors at Mario’s. The offering is similar at both but Bayside stays open longer. We both enjoyed a couple of treatments each at the spa. We eat at Eleanor’s one evening, which is also open-air. We enjoyed the Teppanyaki at Kimono’s but the sauce the chef used to cook with meant everything seemed to taste the same – however, it was an entertaining evening and we enjoyed talking to our fellow diners. Dinner at Mario’s was lovely; I had bangers and mash at the Drunken Duck, a fab calzone one lunchtime from the Pizzeria, a beach barbecue one evening. There’s plenty of choice and variety. The staff are pretty special and it’s very difficult to pick out individuals when everyone seems to go above and beyond to acknowledge you and look after you. I think it’s this ethic that makes Sandals so special. Mr G, the manager, was very visible and could often be seen picking up glasses around the main pool, chatting to guests. We didn’t catch a lot of the evening entertainment but saw the fashion show and the staff and guest talent evening. We weren’t blown away by either but the dance troupe at the talent show was great. We had a fun evening taking part in the quiz night in the Drunken Duck but I have a feeling many of the questions are repeated each week (that’s a little tip if you’re planning to stay longer than a week). We only left the resort once to venture to English Harbour and we did it by using the local buses (minivans) which we caught from outside the hotel. We changed at the bus station in St John’s. The drivers accepted US dollars (as did Nelson’s Dockyard) and although we were charged differing amounts on the way out and back, it was no more than $3 each per bus. All went smoothly until we got to St John’s on the way back when we had to wait forty minutes for the bus to fill up before it left. If we’d known it was going to take so long we would have taken a cab. All in all though, a really nice experience that felt totally safe and was cheaper than taking the hotel tour. The Concierge Desk can help with bus timings – they tend to pass at 8, 9 and 10 each morning to pick up any staff that have missed the staff bus. Another really nice touch is the local custom of saying ‘good morning’ or ‘good afternoon’ as you get on the bus. It was great having free Wi-Fi which seems to work wherever you are in the hotel and there’s a PC and printer when you’re ready to check-in for your flight home and a printer to print your boarding pass. I was so impressed by the shower facilities on the floor below reception in the Mediterranean Village, offered for those with a late flight. There are towels, lockers, hairdryers, shampoo, etc meaning you can enjoy your final day on the beach even after checkout. All in all this was another outstanding holiday from the one of best resort chains in the Caribbean.

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    Honeymoon

    Reviewed by Frank V() on Jul 04, 2015

    This review comes after being at Sandals Antigua for 1 of our 2 week stay (June 28-July 12). First off, let me say that Sandals Antigua is an absolute gem of a property. From the building itself to...

    This review comes after being at Sandals Antigua for 1 of our 2 week stay (June 28-July 12). First off, let me say that Sandals Antigua is an absolute gem of a property. From the building itself to the walkways to the pools to the beach, absolutely stunning! my wife and I truly feel as though we are in paradise. As a foodie, I can truly say the food is absolutely amazing! Also, having been to most restaurants for dinner (Mario's, Bayside, Drunken Duck, Barefoot by the Sea and Ok Corral), I can say that service has also been fantastic in each restaurant. Although all servers and hostesses have been fantastic thus far, one who truly stands out is Geraldine from Bayside. She is such a friendly woman who truly enjoys what she does, which has come out each time we have been there for either dinner or simply dessert. She serenaded my wife and I with her singing and dancing as we were ordering dessert, which brought a smile to our faces; awesome woman! Definitely will be visiting Bayside a few more times before we leave. Our first week was spent in room 7201, which I must say is definitely a spacious and comfortable room. However, despite it saying online that this is an ocean view, i can truly say that Sandals should reconsider labelling it as such; I'm 6 feet tall and can only slightly see the ocean while my wife cannot see it at all. However, Mr. G has kindly corrected the issues we had with our initial room and has even surprised us several times with chocolate dipped strawberries; making us feel like true honeymooners. Based on my few interactions with him, he comes across as an excellent manager and person. He gets right in there assisting employees and greets guests with a smile. Will definitely update trip advisor later this week. Can't wait to see what is in store for our final week here at Sandals Antigua.

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        Incredible Romantic Fun Honeymoon!!!!

        Reviewed by MrAndMrsBruno() on Jul 03, 2015

        We spent 7 days at Sandals Grande Antigua in June 2015 for our honeymoon and we can't say enough great things about it!!! The attention to detail was incredible!!! The rooms are gorgeous and the...

        We spent 7 days at Sandals Grande Antigua in June 2015 for our honeymoon and we can't say enough great things about it!!! The attention to detail was incredible!!! The rooms are gorgeous and the housekeeping services were exceptional! The premium liquor available both at the bars/restaurants and in our room was impressive! The food at every restaurant we ate at for every meal/snack was delicious! Room service was quick and available 24 hours/day. We had butler service at it was sooooo worth it!!! Our butlers were so much fun and added that extra touch to our honeymoon that made it so special! The butlers are available from 7 AM to 10 PM for anything you need....they reserved our pool chairs every morning with a cooler full of water and beer, made dinner reservations, recommended and arranged excursions for us (we went on the extreme island circumnav and it was amazing!!!!), every day we came back to our room to get ready for dinner and had a bubble bath waiting for us with a snack and champagne on ice, we had breakfast prepared on our patio, and sooooo much more!!! Check-in and check-out were fast and efficient (we were greeted in the lobby with champagne for our check-in)...and the airport transportation was also efficient and reliable. The pools here and the beach are stunning!!! The entertainment left something to be desired, but the servers at the pools and bars made it so much fun!!! We will definitely be back to another Sandals resort and would certainly recommend Sandals Grande Antigua for any vacation getaway!!! The picture I posted was the view from our balcony :)

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