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What to expect (based on 5332 reviews):
5 most recent TripAdvisor reviews:
Wonderful! Stayed on the Caribbean side of the resort as we prefer the quiet atmosphere. Great room in the perfect spot on the property for us. Wonderful beach with white sand and plenty of beach...
Wonderful! Stayed on the Caribbean side of the resort as we prefer the quiet atmosphere. Great room in the perfect spot on the property for us. Wonderful beach with white sand and plenty of beach chairs. Property has beautiful grounds which are well cared for and beautiful. Restaurants were all great. Ate at all but Kimonos and enjoyed every one. Favorite for us was the French Brasserie at Bayside as we enjoyed the outdoor dining overlooking the beach and the food was fabulous! Antipasto bar at Marios was another favorite and the crepes at the Cafe de Paris were a wonderful afternoon treat! Staff in the Club Sandals office were amazing and could not do enough to make our time enjoyable. Overall, a wonderful vacation on a warm, friendly and beautiful island.
I'm currently at the Sandals on day 2 and cannot express how disappointed I am. Perhaps my expectations weren't realistic as I assumed by the name that this would be luxury like no other. However...
I'm currently at the Sandals on day 2 and cannot express how disappointed I am. Perhaps my expectations weren't realistic as I assumed by the name that this would be luxury like no other. However, when compared to the Dreams resort I stayed at last year in Costa Rica (after only being open for 4 weeks) there simply is no comparison. Don't get me wrong the beach and grounds are beautiful, but the service is definitely lacking in the restaurants, the room is old, shabby and needs updating especially in the bathroom. Honeymooners, I strongly urge you not to waste your money on a Sandals. The Dreams resorts stock your bar daily with not just soda & water, but also alcohol (which I've had at every other resort over the last 15 years I've been going down south- even Cuba) and offers 24/7 room service for food and any drinks. Here unless you get butler service, no such luck. So even though I've paid more money to spoil myself- or so I thought- you get unimpressed servers who clearly don't want to be here and aren't even making an effort. You also still have to make reservations at 2 of their restaurants and have buffet appetizers at others?? This is not the expectation of a 5+ star resort. I do not want to help myself to cold rice balls and stuffed mushroom caps while you try to disguise a buffet restaurant for a la carte so you can claim to have 11 restaurants to choose from. Not the case at all. I'll have a great week because I'll make the best of it, but won't be fooled by a brand name again without further investigation. At this point I'm sticking to the AMR (Dreams particularly) or Riu from now on. Such a waste of a great location and beach. You have the potential to be such a special place, but probably just got carried away with the brand name and don't focus on the small things anymore. Oh and enjoy the nightly entertainment of a fashion show trying to get you to buy their clothes at their stores. So sad!
We really enjoyed our honeymoon at Sandals.. We did two weeks which was a bit long for me as I'm not a lay by the pool kind of person but I still had a blast.. The staff were all friendly and have no...
We really enjoyed our honeymoon at Sandals.. We did two weeks which was a bit long for me as I'm not a lay by the pool kind of person but I still had a blast.. The staff were all friendly and have no complaints regarding any of the service... You won't go hungry here that's for sure plenty of restaurants to choose from... My favourite was defiantly Ok Corral food was very good. The rooms were amazing so big and comfy with a fully stocked bar that was refreshed daily... They cleaned the room to a high standard and we was never disturbed! Activities wise there was always something to do be it Beer pong in the afternoon to a live singer or piano player at night... The water sports centre was fantastic kayaking and snorkelling was epic fun....I literally could go on but I will let you find out the rest yourself! My only gripe was the Spa staff literally every day 3 times a day you get asked if you want treatments!! I know what you will think "that's nothing to complain about but after 2 weeks of being cornered at the breakfast Buffett entrance by them and while relaxing at the pool... It begins to annoy you or well it did me anyway! Other than this I can't fault the place! Don't forget to try a hummingbird at the pool bar ;)
One week of relaxation.
This was my first time at a Sandals resort. I was very impressed with staff and service. Everyone was friendly and willing to help. The liquor was top shelf and plentiful. Food was good but not...
This was my first time at a Sandals resort. I was very impressed with staff and service. Everyone was friendly and willing to help. The liquor was top shelf and plentiful. Food was good but not exceptional. I had a one hour message that was excellent. There were water sports equipment available on the beach. I will definitely return.
We came here for our honeymoon and had an amazing time. The rooms were clean and just like they're pictured. the grounds are immaculate and the staff is so friendly! The Concierge staff is terrific...
We came here for our honeymoon and had an amazing time. The rooms were clean and just like they're pictured. the grounds are immaculate and the staff is so friendly! The Concierge staff is terrific, they will go above and beyond for you. Stephen, at the concierge desk, helped make us feel right at home and was so helpful. We had an issue regarding the beds being very hard and noisy. He helped us move rooms and gave us extra mattress pads to help. The food was great, especially the jerk chicken at the barefoot cafe, the molten cake at Marios, and Soy is a must. The hotel is 20 minutes from the airport, but is far from everything else. All of the excursions were a 40 minute ride away and downtown St. Johns (where all the shops are) is 30 minutes. We truly enjoyed our stay. Thank you, Sandals, for making our honeymoon one for the books!
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