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    Awesome and would go back again. Staff awesome.

    Would recommend

    Reviewed by Marguerite, Patty, Millie on Feb 22, 2015

    Date of stay: February 2015

    Trip type: Family

    It was my first time here and went with my cousin who was there last year and my Aunt. We had a great vacation. The resort ,staff and food was awesome. I would recommend this resort. ...

    It was my first time here and went with my cousin who was there last year and my Aunt. We had a great vacation. The resort ,staff and food was awesome. I would recommend this resort. Entertainment was great, lots to do. We did not leave the resort , just wanted to relax and that is what we got at Sunset. I would go back there again, maybe with my husband next time. Top rating from me. Thanks to all the staff, great job and it shows.

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    We loved our stay!

    Would recommend

    Reviewed by Kat on Nov 18, 2013

    Date of stay: November 2013

    Trip type: Couple

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always ...

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always a wide assortment of foods to enjoy. We will definately return to this resort again actually next year we are planning to return with our daughter. Ya Mon!!!!!

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    Can't wait to return!

    Would recommend

    Reviewed by Happy NBer's on Oct 02, 2013

    Date of stay: August 2012

    Trip type: Couple

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was ...

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was with the Spa staff, they spoke in their own language and were not very conversational with their guests. The food was great, in partiuclar the Italian dining room. One thing that stood out to me is that there were no vendors on the beach which made it much different than many of my experiences in the Carribean, it was wonderful not to be hassled. Truly enjoyed Montego Bay, can't wait to go back!

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    Great value resort!

    Would recommend

    Reviewed by Cole on Jul 29, 2013

    Date of stay: July 2013

    Trip type: Friends

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the ...

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the rooms were basic but clean and comfortable. At the end of the trip I could say I did enjoy my time here, while nothing was above and beyond, at the same time nothing negatively impacted my vacation.

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    Wonderful Staff!

    Would recommend

    Reviewed by Pam on Jul 20, 2013

    Date of stay: July 2013

    Trip type: Large group

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in ...

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in all honesty, we probably wouldn't spend that much time in the room. I would recommend this resort. Good value for the money.

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    WE HAD AN AMAZING TIME OVERALL AND THE STAFF ARE AMAZING!

    Would recommend

    Reviewed by Neng and Chris on Jul 19, 2013

    Date of stay: July 2013

    Trip type: Couple

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and ...

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and the waiters with cold drinks. Very good location because it's only few minutes away from the airport. The staff was very friendly and hospitable. We had a great experience.. whenever we go outside the resort. The staff always make sure that are safe to and fro our destination. We will definitely go back to Jamaica...Yah mon!:-)

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    Great staff! cheap & cheerful

    Would recommend

    Reviewed by Phil C on Jul 12, 2013

    Date of stay: July 2013

    Trip type: Large group

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local ...

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local culture. This hotel is a great value for those with young families or young adults looking to be close to the action!

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    Great Value! Something for Everyone

    Would recommend

    Reviewed by Calgary, Alberta on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. ...

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. What I truly enjoyed about this property is the fact that it has something for everyone. If you traveling as a family they have a nice selection of activities for children and teens as well as nightly entertainment with dancing and live shows. Food was exceptionally well and I highly recommend making reservations to La Bella Vita which showcases a 5 course Italian menu. The hotel is planning to undergo some renovations towards all suites and offer wifi access throughout the hotel including bedrooms. Sunset beach resort and & Spa has plenty of potential to increase their clientele. For the time being this is a great and reasonable value if you are looking for a comfortable, pleasant, relaxing, and fun getaway.

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    Great value

    Would recommend

    Reviewed by Alicia on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would ...

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would recommend it for families or anyone on a budget. The beach is nice, however a little rocky. I would highly recommend getting the beachfront cabana room.

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    Nice family oriented resort!

    Would recommend

    Reviewed by Irene on Jul 10, 2013

    Date of stay: July 2013

    Trip type: Large group

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a ...

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a refresh.

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    Friendly staff that tries hard

    Would recommend

    Reviewed by Beach Goer on Jul 09, 2013

    Date of stay: July 2013

    Trip type: Large group

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out ...

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out deeper.

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    Not horrible but would not return!

    Not recommended

    Reviewed by Michelle C on Jun 23, 2013

    Date of stay: June 2013

    Trip type: Family

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when ...

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when you did they were very small (juice cups) so bring your own. The evening shows were basically non existent. The beaches were small and not very much sandy areas in the water. Great for snorkling but not so good for playing around. The staff was friendly everyone greeted you with a smile! If you are a smoker this may not be the resort for you. There are a couple of designated smoking areas. You can not smoke in your room or on the balcony! If you are caught there is a hefty fine! I feel you should be made aware of this before booking. The food was really good!!!

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    Hope to return next year

    Would recommend

    Reviewed by Laurie on Apr 19, 2013

    Date of stay: April 2013

    Trip type: Friends

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the ...

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the night in rooms with a King bed.They assured us that we would have the proper rooms early the next day. We spent all the next day waiting to get our rooms. I found some of the staff at the front desk to be very distracted and most of the time not very friendly..I can honestly say that in my 25 years of cruising and travelling to South America, Mexico and Cuba, anytime I had to deal with the front desk, was the worst that I have ever experienced. The rest of the hotel personel was great!!!! Not impressed with the evening entertainment at all!!!! Apparently they are trying to improve on that and it would be a definite asset. The food was excellent. There was a wonderful variety at each meal and after two weeks it was still enjoyable. I would say one of the best of all the places that I have vacationed.

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    Great place, loved the whole two weeks. Sorry to leave.

    Would recommend

    Reviewed by Izzy on Apr 13, 2013

    Date of stay: March 2013

    Trip type: Friends

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity ...

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity arose.

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    Awesome stay at Sunset Beach Resort, Spa and Waterpark

    Would recommend

    Reviewed by garyb73 on Feb 09, 2013

    Date of stay: January 2013

    Trip type: Family

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat ...

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat screen tv with tons of channels, nice bathroom and very large balcony. The food was very good to excellent. Great jerk chicken, breakfasts were awesome with omelete / egg station, pancakes, bacon, sausage, potatoes etc. Always lots of selection. Hot foods kept hot and cold foods kept cold. Pasta station in evening was very good. Tried all three a la carte's, all were very good with good service. Book them early in your stay. Beach grille was very good, awesome jerk chicken, burgers, hot dogs, grilled cheese, etc. Waterpark was awesome, our son spent hours on the slides and in the lazy river. Had a "main pool" where zumba, beer olympics, etc was held daily. Had two other pools with a swim up bar between that were quieter. Resort was very nice, clean, grounds were well kept. The beach was raked clean by hand every morning. Water was clear, with sea grass not too far out. This is not the fault of the resort. Lots of people snorkeling. Four bars on the property, all served good drinks and will put as much alcohol as you want. Red Stripe and Red Stripe light on tap. Bartenders were all really friendly. Entertainment was very good. Steel drum band is not to be missed. Most shows were good, and they included the kids for many shows, which was nice. The kids all seemed to have a great time. This resort is geared toward families, and ours had a great time. There were quiet areas if you wanted them too. It is a 3 1/2*, but is much nicer than 4 or 4 1/2* resorts we have been to in the past. Overall had a great time. We don't often return to a resort, but will return here.

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    Very pleasantely surprised!!

    Would recommend

    Reviewed by Toronto on Feb 08, 2013

    Date of stay: January 2013

    Trip type: Friends

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and ...

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and suited our needs just fine. We spent most of our time at the swim up pools and found them to be very clean. We did tip occasionally but I didn't feel expected to at all. I'd say the beach was only okay - there's a long stretch of it, but it was a little rocky and narrow. We booked our a la cartes in advance by emailing the resort and that went off without a hitch. We ate at the Asian restaurant - fantastic!!!! Great service, great food - amazing!!! And also at the Italian restaurant - also very good! The service here was also great - we loved the little bar outside of the restaurant to have pre-dinner drinks as well. The only dissapointment that night was one of us ordered the lasagna and they didn't like it - but do you go to Jamaica expecting to have good lasagna - I hope not!! The rest of our portions were big enough to share that none of us left hungry!! The buffet was also very good, with pasta and omlette stations, and lots to choose from - I don't know who couldn't find something - and I'm totally a picky eater!! We didn't really watch the shows - tried a couple of nights, but wasn't really into them, so chose to leave and sit in the lobby. Each night there was a bus that took you to a bar off the resort - mostly Margarittaville. This was free and would also pick you up at 2 am to bring you home. I have to say, we felt completely safe on the hip strip, in the clubs and even stopped one night to pick up some jerk chicken roadside (best jerk chicken of our lives!!!) - we had a blast every night we went out! We were pleasantly surprised with this resort based on some of the other comments we'd read before going, but figured we could have fun no matter where we went - and we did!! I wouldn't hesitate to recommend it to friends or to return myself!

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    Good value

    Would recommend

    Reviewed by May-Lee on Jan 08, 2013

    Date of stay: December 2012

    Trip type: Couple

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go ...

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go back.

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    Fun, sun and perfect weather - plan to go to Jamaica

    Would recommend

    Reviewed by Carol and Wayne on Dec 30, 2012

    Date of stay: December 2012

    Trip type: Couple

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the ...

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the resort was wonderful. All staff we encountered were great, everyone was top notch! We plan to return again next year - ya man . . .

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    Fun time had by all - we will be back!

    Would recommend

    Reviewed by Bonnie on Dec 21, 2012

    Date of stay: May 2012

    Trip type: Wedding

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly ...

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly given. The spa was a great relaxing time. Wait staff - bar staff and front desk were beyond reproach. I would highly recommend this hotel. We are going back around the same time in 2013. Good time had by all.

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    We enjoyed our stay immensely.

    Would recommend

    Reviewed by Ernest Hoyt on Dec 20, 2012

    Date of stay: December 2012

    Trip type: Couple

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again. ...

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again.

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    I would go back again.

    Would recommend

    Reviewed by Charlotte on Dec 17, 2012

    Date of stay: December 2012

    Trip type: Friends

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was ...

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was very good. There was always a place to lay on the beach or by the pool. Staff was always very polite.

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    I would recommend for families with kids

    Would recommend

    Reviewed by mjray224 on Dec 12, 2012

    Date of stay: November 2012

    Trip type: Family

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower ...

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower with no explaination. When I went back to the front desk I was told there was a booking error & the cabana room that I reserved 9 months earlier was overbooked. I was not happy - would they have left me in the tower had I not gone back and asked?? After close to an hour of discussion with rude counter staff they took me to the guest services Manager who proceeded to tell me that they were not over booked but the room had been renovated and the repairs were not quite completed. ??? Anyway she ended up compensating us with extra a la carte meals. Our first night in the tower was not up to par as I could not unpack and we had to root through the suitcase to find swim suits, sandles, sunscreen.... inconvenient to say the least. We had to check out of our tower room the next morning which left us roomless for about 4 hours, another inconvenience. Now for the good. Once we got into our cabana room our vacation took a turn for the better. I strongly recommend the cabana rooms with a walk-out to the beach. The resort is huge and there is lots to do. My kids, 9 and 6, absolutely loved the water park and the kids club. Kids are signed into the kids club and you can feel safe as they must be signed out to leave. I felt very safe inside the resort as the resort is gated and I did see security out and about (but not overwhelming). Make sure to bring a white t-shirt for 'family t-dye'. Food is average. They have self serve fountain pop and ice cream. Anything you want to do within the resort, you go to recreation counter and ask. They will provide towels, golf clubs for mini putt, tennis rackets, ping pong rackets..... There is a washing machine & dryer but I suggest you bring detergent as the soap is $3, the softener is $3 and $5 to use machine.

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    Enjoyed out stay. Staff was great, resort was good value for the money.

    Would recommend

    Reviewed by Nancy on Dec 01, 2012

    Date of stay: November 2012

    Trip type: Family

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back ...

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back again.

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    we had a good stay.

    Would recommend

    Reviewed by Don on Nov 17, 2012

    Date of stay: October 2012

    Trip type: Family

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool ...

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool as the beach left a lot to be desired. venturing 2 feet out into the water would leave you mired in seaweed and mud. most of the guests spent their time in the pool was a very dissappinting considering that the beach is one of the main attraction in the Caribbean. The location of the hotel from major shopping areas was also not ideal. The hotel staff made up for any shortcomings that the holel presented. they were very courteous and helpful. the variety of food was great however if you are a late eater forget it as the restaurants would shut down by 9:00 pm. i would definitely go back.

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    our first vacation would like to go back. too jamaica sometime

    Would recommend

    Reviewed by Rob on Jul 05, 2012

    Date of stay: February 2012

    Trip type: Couple

    the hotel was very nice & clean staff were ...

    the hotel was very nice & clean staff were friendly

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    Excellent location and close to all amenities

    Would recommend

    Reviewed by Michelle on Jun 03, 2012

    Date of stay: January 2011

    Trip type: Large group

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the ...

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the pools I did not visit. As a vegan I think they could cator more for us. I only drank red wines from Canada, they were also excellent! Our room was well kept and the ladies did any excellent job. The facilities and grounds were well kept. The front desk staff could have been more warm, some tried and were courteous. There was access to JUTA transportation at all times. Overall I gave this trip a ten and I am going back maybe to another location but definately to Jamaica...

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    AMAZING VACATION DESTINATION!!!

    Would recommend

    Reviewed by Sammy on Mar 07, 2012

    Date of stay: March 2012

    Trip type: Friends

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good ...

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good and the booze is ever flowing!! :)

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    Vary old hotel,food was ok, not the best just ok.They should have had more fruits.Staff was not friendly.front desk staff never smiled.

    Not recommended

    Reviewed by kim on Feb 01, 2012

    Date of stay: January 2012

    Trip type: Couple

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. ...

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. Will go back to Jamaica just not this hotel.

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    Best Complete Family Value

    Would recommend

    Reviewed by Patrick on Aug 26, 2011

    Date of stay: November 2010

    Trip type: Family

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. ...

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. Great waterpark...children are falling asleep by 7pm they are so tuckered with all the activities. Love it! Hope to go again this year!

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    Family Fun in Montego Bay

    Would recommend

    Reviewed by Amber on Aug 09, 2011

    Date of stay: April 2010

    Trip type: Family

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the ...

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the perfect resort for her; they had water slides, a water park with a pirate's ship and a lazy river. The beach, although small, was beautiful powder white sand and crystal clear waters. If you are looking for a quick, affordable family trip, I would definitely recommend this to anyone!

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    Wedding in the middle of Winter

    Would recommend

    Reviewed by Pauline on Aug 04, 2011

    Date of stay: February 2011

    Trip type: Wedding

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts ...

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts a few hours we had a week to get to know new relations and spend time with family. Loved it!!!

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    Super séjour en famille !

    Would recommend

    Reviewed by  on Jul 26, 2011

    Date of stay: January 2011

    Trip type: Family

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !! ...

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !!

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    Awesome Lil Getaway!!

    Would recommend

    Reviewed by Julie on Jul 25, 2011

    Date of stay: October 2010

    Trip type: Friends

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the ...

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the service so much better! The room was a very decent size for 3 women sharing. On the 2nd night, we got a free upgrate to Ocean View!! The food was always good! There was a wide variety to choose from & had the famous Jerk Chicken as an option for every meal!! Loved it!! The beach area was large enough but a little bit rocky. Rocks had washed up on the beach due to a hurricane elsewhere. The kids waterpark looked like they'd have a lot of fun. The resort had evening entertainment every night, & always included something for the kids! What really surprised us was the fact that the pool bar had already closed but 1 of the bartenders happened to come back to the bar & we jokingly asked for a few drinks & he actually went to the other bar, got us drinks & brought them to us, twice!!This resort also has their own photographers that walk around taking pictures of everybody & if you wished to purchase them, you could!! I would definitely recommend this resort to anybody looking for an affordable friends, family or couples getaway, right in Montego Bay!!

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      TripAdvisor

      What to expect (based on 4405 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Very ''Average'' All Inclusive - 3 STAR ''just''

        Reviewed by murrahj() on Mar 22, 2015

        We booked this Hotel last minute for a quick get away from the cold in Toronto. We stayed in a Ocean Sunset View room. As my title suggests this is a very average no frills hotel, some site's list...

        We booked this Hotel last minute for a quick get away from the cold in Toronto. We stayed in a Ocean Sunset View room. As my title suggests this is a very average no frills hotel, some site's list the Hotel as a 4 STAR, well it is a 3 STAR period. Rooms - Basic but clean, LCD TV, offer of a free fridge, tea / coffee making facility and on the wall shampoo / soap dispensers. We had a nice room maid who had no issue in giving us extra towels. The bathroom really let the the room down thou, basic and shabby. The Sliding door to the balcony was shot and need lifting to open or close. We only ate in the buffet, it was again average, nothing special and very same same everyday. The bar's had cheap spirits which I expected but by far I felt was the biggest problem was the blatant terrible service.... basically you had to be a pushy a@sehole and disrespect any one else who had obviously been patiently waiting to get served. On more than one occasion I was that person on purpose, once the bar tender came I told him to serve the older couple who had been waiting. Plus I noticed they favored the people that tipped every-time. I struggle to believe the beer was watered down, but the red stripe was weak. Beach Grill = Grease Spoon The beach - OK... I wish they spent a little more time keeping it tidy and raked... just a little effort would have gone a long way. Snorkel was ok, but you need to good 30m out from the beach. The water park - A COMPLETE JOKE... old run down and dangerous... exposed electric's from broken light fittings, NON of the whirlpool's were working....the lazy river was very lazy i.e non-moving. The two shoots were ok could not complaint, but the general area was just shabby and in desperate need of a bloody good overhaul. Overall I would not recommend to the friend or plan to return.... we had a nice holiday or relaxing and the hotel did not ruin the week, but it was a shame as it would not take a lot to make the place much better. We paid $20 for a weeks worth of internet - it only works in the lobby area and only worked 50% of the time.

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        Visited in august 2012

        Reviewed by Caleigh G() on Mar 22, 2015

        I didn't like the location you had to taxi or bus every where but other then that great resort for families . Water slides great . Kids club great ... we went to the Ocho Rios locations too I...

        I didn't like the location you had to taxi or bus every where but other then that great resort for families . Water slides great . Kids club great ... we went to the Ocho Rios locations too I preffered the proximity to walking out side the resort of the other hotel but the hotel in general with the amenities were great

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            Thongman

            Reviewed by thongman10(Massachusetts) on Mar 18, 2015

            We had the privilege of attending our friends wedding here. Our grandson also attended with us. We found the rooms to be comfortable and clean. The restaurants and buffet.were very good. The beaches...

            We had the privilege of attending our friends wedding here. Our grandson also attended with us. We found the rooms to be comfortable and clean. The restaurants and buffet.were very good. The beaches were not as nice as some other resorts but adequate. The pools were very nice and clean. Lots of activities going on for people of all ages. Waterpark was great for the children. The children can get up in the morning and go on their own with no worries. You definitely get a lot of bang for your buck here..

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                Snorkeling off the resort is a must !!

                Reviewed by mjfox09mu(Cuyahoga Falls, Ohio) on Mar 18, 2015

                AIRPORT- We arrived on a Wednesday afternoon at Montego Bay Airport. We had arranged for pickup from Best Jamaica Tours. They arrived on time even though our plane was delayed. They kept track of us...

                AIRPORT- We arrived on a Wednesday afternoon at Montego Bay Airport. We had arranged for pickup from Best Jamaica Tours. They arrived on time even though our plane was delayed. They kept track of us and as soon as we arrived they were there. The gentlemen even stopped to get some Otaheite Apples for us to try. ARRIVAL -Once we arrived at our resort we were immediately welcomed by the resort. They had a drink in our hand before we even made it to the desk to check in :). They unloaded our bags for us and watched them while we were checking in. Check in process was maybe 10 min. They give you a key for a safe and a towel voucher for beach towels.Our room was not ready so we walked around for a half hour and then our room was ready. THE ROOM-Our room was very clean and remained that way throughout the whole trip. They clean every day.There is a hairdryer available. The showers vary with the hot water. We had an ocean front room on the 8th floor in tower A. It was a beautiful view. The walls were a little thin but we were so tired from the days activities we had no problem falling asleep. There was A/C and it was great. Like everyone says the resort does need some updating with the pools and such but the staff is excellent. Always willing to help and ask if you need anything. We never had to wait for anything more than 5 min. THE FOOD -The food was fantastic. The Banana Walk food place was great. We had most of our meals here. They had something different everyday. There is something for everyone. My boyfriend is a very picky eater and he had no problem finding things. They have American food but also you can try some of their specialty dishes. Everything is very fresh. We also went to two of the restaurants for dinner. La Bella Vita was the Italian restaurant and it was delicious ! We also went to Byrons and it was different but good also. The Sunset Beach Grill is a nice place to get a snack between meals. They have a variety of snacks that are great as well. The Sunset Cafe was also a snack place. The ice cream is very yummy :). Everything they serve in the restaurants you can get at some point at the Banana Walk during the week. I would suggest the Restaurants for couples or older children. At the restaurants they don't have much of an option for children.Check out the menu before you make a reservation. We made reservations for the restaurants as soon as we arrived at the resort. THE POOLS- They have many pools to choose from. There is 1 adult pool with a swim up bar. We didn't visit this one too much. Some college students go there and are a little noisy once they start drinking so we stayed away from that. There is another pool on the other side of the bar that can have children but also has a swim up bar. There is a hot tub in that area also. There is another pool with a volleyball net on the other side of the resort. We mainly hung out here. It was the main pool and all the activities took place at this pool. There is also a water park but we did not spend much time there. You can always find a chair to lay on but some people were out saving spots in the morning but we did not. THE BEACH- The beaches were very clean. Always somewhere to sit/lay. You are able to get snorkeling gear from the resort at no extra charge but we took our own. You are able to snorkel right off the beach. You can go pretty far out there. We saw plenty of wildlife while we snorkeled. It was amazing. The water is very calm. No waves. ACTIVITIES ON RESORT - there is always something to do. They have volleyball games throughout the day, you can snorkel, go on a sailboat that the staff control, Kayak, paddle boat, chess, checkers, put putt, swings, the staff have things planned everyday, Zumba is every morning at 11am in the pool or out of the pool, tennis, beer olympics,ping pong, and many other little games and such. There was plenty to do. We also went on a Glass Bottom boat ride and it was about a half hour and was great :). We saw all kinds of wild life. ACTIVITIES OFF THE RESORT- We only did 2 things off the resort. We went to Dolphin Cove. They have plenty to do here. We snorkeled, pet sting rays, swam with the dolphins, took pictures with all of the birds, you can get a fresh coconut and drink the water from it and if you take it back they will split it and you can eat the inside. One thing we were upset about is they did not allow us to have our own camera when we were with the dolphins and stingrays. All of the other activities you can have your own camera. They also have boat rides and Kayaks but due to the roughness of the water we were unable to partake in these activities. We also went to Dunns River Falls and they was a blast. We were able to take out own pictures here. Ladies please wear something over your bathing suit or a one piece / tankini. The water is rough at some points and people are waiting for your top to fall off to take pictures. The tour guide tells you ahead of time not to buy things from anyone at Dunns river falls. You are able to buy the video of your family hiking up the falls. The tour guide advised us to only buy this at Dunns river falls. Just keep walking when you go back to your Tour buss. We did our tour with Jamaican Tours. Also you have to have water shoes to hike the falls. They do make a stop for you to buy the shoes if you don't bring them with you. NIGHTLIFE- Every night they had some sort of entertainment after dinner. It started about 7-8 every night. Some things we saw were bands, talent show , circus, magic show, lots of dancing, and fire show. We never went to the clubs. WHAT YOU NEED TO BRING- flashlights ( you can see a lot of wildlife from the shore at night with a flashlight), Water shoes, Cups to put your drinks in (they give you small cups and you have to keep filling them up) they are happy to fill up any cup you bring, Snorkeling gear ( we just like using our own). GoPro- We took amazing pictures with ours. they are pricy but will take awesome videos and pictures :). TIPS- They say there is free wifi in the lobby but we were unable to get this. We decided not to purchase it. I could sometimes get wifi from other rooms but not for vary long. Don't bother packing beach towels. They automatically come with your stay. You can get new ones everyday. Any other questions feel free to ask... overall we had an amazing relaxing experience. We really have no complaints about our stay.

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                Amazing staff turn a good resort into an amazing resort

                Reviewed by James B() on Mar 18, 2015

                The location is perfect with beautiful water and a well looked after beach. You get to see some of the most beautiful sunsets from this location. If you're a morning person and prefer sunrises, a...

                The location is perfect with beautiful water and a well looked after beach. You get to see some of the most beautiful sunsets from this location. If you're a morning person and prefer sunrises, a short walk in front of the resort will work. The layout is very smartly designed, for example they have an adult pool area and a kids pool area separated with a swim up bar. Kids and adults are separated throughout the resort. The food is average but plentiful, which for buffet style eating is what should be expected. If you're a food snob then pay for a higher level of resort. The entertainment was varied with magicians, circus type performers, karaoke night, fashion shows, jugglers, reggae bands and much more. The activities included are water slides, a lazy river, multiple pools, beach volleyball, tennis and snorkeling to name a few. You can pay extra for para-sailing, glass bottom boat tours, scuba diving and more. Special thanks to Mark and his crew for keeping my wife and daughter safe during their para-sailing. The staff really are the best thing on the resort. The best way I can explain it is if you want to make friends and have a family atmosphere then this is the place for you. If you want more of a servant style staff experience then go somewhere else. The staff made my family feel like we were their family. Just to name some of the people who were amazing: Garfield in entertainment is like a best friend who really looks out for you. Both Lethicia (my wife's best friend)and Carlena (my "girfriend") at the towel exchange were so much fun to talk to, Fergie at the waterslide saved both my sunglasses and my room key card on multiple occasions, Damion at the buffet kept us laughing with the animal noises so much my daughter started a competition with him. The buffet sounded like a zoo during some meals. Ifreika made us great smoothies and other meals. Tony and other bartenders kept our drinks topped up, and thanks to Dawn for keeping our room clean. I'm sure I'm missing more people but this gives you an idea of how many people you make friends with, in just one week. The other guests were great, mostly Canadian so respect, courtesy to others, and general manners were shown by most guests. The room was small but they had other options with larger rooms, so I can't fault the resort for that since we picked the room. Plus all we needed it for was sleeping, you wanted to spend your time outside anyway, right? Only major complaint is the wifi. Room wifi is terrible and you had to pay for terrible wifi. Only good wifi is in the lobby. I'm sure most don't need it but for the few of us that need to stay in touch with work, even on vacation, you need to plan to sit in the lobby to get any work done, and good luck finding an outlet. Not the worst problem to have in a sunny location, but a slight aggravation when trying to catch up with work. Overall a great time and we will definitely will be back. They looked after us so well and the resort fit the way we like to live and the people working there really make this place amazing. Thanks guys and see you soon!

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                    Our guest rating from 33 reviews

                    TripAdvisor rating from 4405 reviews

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