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    We loved our stay!

    Would recommend

    Reviewed by Kat on Nov 18, 2013

    Date of stay: November 2013

    Trip type: Couple

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always ...

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always a wide assortment of foods to enjoy. We will definately return to this resort again actually next year we are planning to return with our daughter. Ya Mon!!!!!

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    Can't wait to return!

    Would recommend

    Reviewed by Happy NBer's on Oct 02, 2013

    Date of stay: August 2012

    Trip type: Couple

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was ...

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was with the Spa staff, they spoke in their own language and were not very conversational with their guests. The food was great, in partiuclar the Italian dining room. One thing that stood out to me is that there were no vendors on the beach which made it much different than many of my experiences in the Carribean, it was wonderful not to be hassled. Truly enjoyed Montego Bay, can't wait to go back!

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    Great value resort!

    Would recommend

    Reviewed by Cole on Jul 29, 2013

    Date of stay: July 2013

    Trip type: Friends

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the ...

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the rooms were basic but clean and comfortable. At the end of the trip I could say I did enjoy my time here, while nothing was above and beyond, at the same time nothing negatively impacted my vacation.

    Individual ratings:

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    Wonderful Staff!

    Would recommend

    Reviewed by Pam on Jul 20, 2013

    Date of stay: July 2013

    Trip type: Large group

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in ...

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in all honesty, we probably wouldn't spend that much time in the room. I would recommend this resort. Good value for the money.

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    WE HAD AN AMAZING TIME OVERALL AND THE STAFF ARE AMAZING!

    Would recommend

    Reviewed by Neng and Chris on Jul 19, 2013

    Date of stay: July 2013

    Trip type: Couple

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and ...

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and the waiters with cold drinks. Very good location because it's only few minutes away from the airport. The staff was very friendly and hospitable. We had a great experience.. whenever we go outside the resort. The staff always make sure that are safe to and fro our destination. We will definitely go back to Jamaica...Yah mon!:-)

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    Great staff! cheap & cheerful

    Would recommend

    Reviewed by Phil C on Jul 12, 2013

    Date of stay: July 2013

    Trip type: Large group

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local ...

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local culture. This hotel is a great value for those with young families or young adults looking to be close to the action!

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    Great Value! Something for Everyone

    Would recommend

    Reviewed by Calgary, Alberta on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. ...

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. What I truly enjoyed about this property is the fact that it has something for everyone. If you traveling as a family they have a nice selection of activities for children and teens as well as nightly entertainment with dancing and live shows. Food was exceptionally well and I highly recommend making reservations to La Bella Vita which showcases a 5 course Italian menu. The hotel is planning to undergo some renovations towards all suites and offer wifi access throughout the hotel including bedrooms. Sunset beach resort and & Spa has plenty of potential to increase their clientele. For the time being this is a great and reasonable value if you are looking for a comfortable, pleasant, relaxing, and fun getaway.

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    Great value

    Would recommend

    Reviewed by Alicia on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would ...

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would recommend it for families or anyone on a budget. The beach is nice, however a little rocky. I would highly recommend getting the beachfront cabana room.

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    Nice family oriented resort!

    Would recommend

    Reviewed by Irene on Jul 10, 2013

    Date of stay: July 2013

    Trip type: Large group

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a ...

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a refresh.

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    Friendly staff that tries hard

    Would recommend

    Reviewed by Beach Goer on Jul 09, 2013

    Date of stay: July 2013

    Trip type: Large group

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out ...

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out deeper.

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    Not horrible but would not return!

    Not recommended

    Reviewed by Michelle C on Jun 23, 2013

    Date of stay: June 2013

    Trip type: Family

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when ...

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when you did they were very small (juice cups) so bring your own. The evening shows were basically non existent. The beaches were small and not very much sandy areas in the water. Great for snorkling but not so good for playing around. The staff was friendly everyone greeted you with a smile! If you are a smoker this may not be the resort for you. There are a couple of designated smoking areas. You can not smoke in your room or on the balcony! If you are caught there is a hefty fine! I feel you should be made aware of this before booking. The food was really good!!!

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    Hope to return next year

    Would recommend

    Reviewed by Laurie on Apr 19, 2013

    Date of stay: April 2013

    Trip type: Friends

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the ...

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the night in rooms with a King bed.They assured us that we would have the proper rooms early the next day. We spent all the next day waiting to get our rooms. I found some of the staff at the front desk to be very distracted and most of the time not very friendly..I can honestly say that in my 25 years of cruising and travelling to South America, Mexico and Cuba, anytime I had to deal with the front desk, was the worst that I have ever experienced. The rest of the hotel personel was great!!!! Not impressed with the evening entertainment at all!!!! Apparently they are trying to improve on that and it would be a definite asset. The food was excellent. There was a wonderful variety at each meal and after two weeks it was still enjoyable. I would say one of the best of all the places that I have vacationed.

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    Great place, loved the whole two weeks. Sorry to leave.

    Would recommend

    Reviewed by Izzy on Apr 13, 2013

    Date of stay: March 2013

    Trip type: Friends

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity ...

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity arose.

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    Awesome stay at Sunset Beach Resort, Spa and Waterpark

    Would recommend

    Reviewed by garyb73 on Feb 09, 2013

    Date of stay: January 2013

    Trip type: Family

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat ...

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat screen tv with tons of channels, nice bathroom and very large balcony. The food was very good to excellent. Great jerk chicken, breakfasts were awesome with omelete / egg station, pancakes, bacon, sausage, potatoes etc. Always lots of selection. Hot foods kept hot and cold foods kept cold. Pasta station in evening was very good. Tried all three a la carte's, all were very good with good service. Book them early in your stay. Beach grille was very good, awesome jerk chicken, burgers, hot dogs, grilled cheese, etc. Waterpark was awesome, our son spent hours on the slides and in the lazy river. Had a "main pool" where zumba, beer olympics, etc was held daily. Had two other pools with a swim up bar between that were quieter. Resort was very nice, clean, grounds were well kept. The beach was raked clean by hand every morning. Water was clear, with sea grass not too far out. This is not the fault of the resort. Lots of people snorkeling. Four bars on the property, all served good drinks and will put as much alcohol as you want. Red Stripe and Red Stripe light on tap. Bartenders were all really friendly. Entertainment was very good. Steel drum band is not to be missed. Most shows were good, and they included the kids for many shows, which was nice. The kids all seemed to have a great time. This resort is geared toward families, and ours had a great time. There were quiet areas if you wanted them too. It is a 3 1/2*, but is much nicer than 4 or 4 1/2* resorts we have been to in the past. Overall had a great time. We don't often return to a resort, but will return here.

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    Very pleasantely surprised!!

    Would recommend

    Reviewed by Toronto on Feb 08, 2013

    Date of stay: January 2013

    Trip type: Friends

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and ...

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and suited our needs just fine. We spent most of our time at the swim up pools and found them to be very clean. We did tip occasionally but I didn't feel expected to at all. I'd say the beach was only okay - there's a long stretch of it, but it was a little rocky and narrow. We booked our a la cartes in advance by emailing the resort and that went off without a hitch. We ate at the Asian restaurant - fantastic!!!! Great service, great food - amazing!!! And also at the Italian restaurant - also very good! The service here was also great - we loved the little bar outside of the restaurant to have pre-dinner drinks as well. The only dissapointment that night was one of us ordered the lasagna and they didn't like it - but do you go to Jamaica expecting to have good lasagna - I hope not!! The rest of our portions were big enough to share that none of us left hungry!! The buffet was also very good, with pasta and omlette stations, and lots to choose from - I don't know who couldn't find something - and I'm totally a picky eater!! We didn't really watch the shows - tried a couple of nights, but wasn't really into them, so chose to leave and sit in the lobby. Each night there was a bus that took you to a bar off the resort - mostly Margarittaville. This was free and would also pick you up at 2 am to bring you home. I have to say, we felt completely safe on the hip strip, in the clubs and even stopped one night to pick up some jerk chicken roadside (best jerk chicken of our lives!!!) - we had a blast every night we went out! We were pleasantly surprised with this resort based on some of the other comments we'd read before going, but figured we could have fun no matter where we went - and we did!! I wouldn't hesitate to recommend it to friends or to return myself!

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    Good value

    Would recommend

    Reviewed by May-Lee on Jan 08, 2013

    Date of stay: December 2012

    Trip type: Couple

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go ...

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go back.

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    Fun, sun and perfect weather - plan to go to Jamaica

    Would recommend

    Reviewed by Carol and Wayne on Dec 30, 2012

    Date of stay: December 2012

    Trip type: Couple

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the ...

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the resort was wonderful. All staff we encountered were great, everyone was top notch! We plan to return again next year - ya man . . .

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    Fun time had by all - we will be back!

    Would recommend

    Reviewed by Bonnie on Dec 21, 2012

    Date of stay: May 2012

    Trip type: Wedding

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly ...

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly given. The spa was a great relaxing time. Wait staff - bar staff and front desk were beyond reproach. I would highly recommend this hotel. We are going back around the same time in 2013. Good time had by all.

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    We enjoyed our stay immensely.

    Would recommend

    Reviewed by Ernest Hoyt on Dec 20, 2012

    Date of stay: December 2012

    Trip type: Couple

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again. ...

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again.

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    I would go back again.

    Would recommend

    Reviewed by Charlotte on Dec 17, 2012

    Date of stay: December 2012

    Trip type: Friends

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was ...

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was very good. There was always a place to lay on the beach or by the pool. Staff was always very polite.

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    I would recommend for families with kids

    Would recommend

    Reviewed by mjray224 on Dec 12, 2012

    Date of stay: November 2012

    Trip type: Family

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower ...

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower with no explaination. When I went back to the front desk I was told there was a booking error & the cabana room that I reserved 9 months earlier was overbooked. I was not happy - would they have left me in the tower had I not gone back and asked?? After close to an hour of discussion with rude counter staff they took me to the guest services Manager who proceeded to tell me that they were not over booked but the room had been renovated and the repairs were not quite completed. ??? Anyway she ended up compensating us with extra a la carte meals. Our first night in the tower was not up to par as I could not unpack and we had to root through the suitcase to find swim suits, sandles, sunscreen.... inconvenient to say the least. We had to check out of our tower room the next morning which left us roomless for about 4 hours, another inconvenience. Now for the good. Once we got into our cabana room our vacation took a turn for the better. I strongly recommend the cabana rooms with a walk-out to the beach. The resort is huge and there is lots to do. My kids, 9 and 6, absolutely loved the water park and the kids club. Kids are signed into the kids club and you can feel safe as they must be signed out to leave. I felt very safe inside the resort as the resort is gated and I did see security out and about (but not overwhelming). Make sure to bring a white t-shirt for 'family t-dye'. Food is average. They have self serve fountain pop and ice cream. Anything you want to do within the resort, you go to recreation counter and ask. They will provide towels, golf clubs for mini putt, tennis rackets, ping pong rackets..... There is a washing machine & dryer but I suggest you bring detergent as the soap is $3, the softener is $3 and $5 to use machine.

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    Enjoyed out stay. Staff was great, resort was good value for the money.

    Would recommend

    Reviewed by Nancy on Dec 01, 2012

    Date of stay: November 2012

    Trip type: Family

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back ...

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back again.

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    we had a good stay.

    Would recommend

    Reviewed by Don on Nov 17, 2012

    Date of stay: October 2012

    Trip type: Family

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool ...

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool as the beach left a lot to be desired. venturing 2 feet out into the water would leave you mired in seaweed and mud. most of the guests spent their time in the pool was a very dissappinting considering that the beach is one of the main attraction in the Caribbean. The location of the hotel from major shopping areas was also not ideal. The hotel staff made up for any shortcomings that the holel presented. they were very courteous and helpful. the variety of food was great however if you are a late eater forget it as the restaurants would shut down by 9:00 pm. i would definitely go back.

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    our first vacation would like to go back. too jamaica sometime

    Would recommend

    Reviewed by Rob on Jul 05, 2012

    Date of stay: February 2012

    Trip type: Couple

    the hotel was very nice & clean staff were ...

    the hotel was very nice & clean staff were friendly

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    Excellent location and close to all amenities

    Would recommend

    Reviewed by Michelle on Jun 03, 2012

    Date of stay: January 2011

    Trip type: Large group

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the ...

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the pools I did not visit. As a vegan I think they could cator more for us. I only drank red wines from Canada, they were also excellent! Our room was well kept and the ladies did any excellent job. The facilities and grounds were well kept. The front desk staff could have been more warm, some tried and were courteous. There was access to JUTA transportation at all times. Overall I gave this trip a ten and I am going back maybe to another location but definately to Jamaica...

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    AMAZING VACATION DESTINATION!!!

    Would recommend

    Reviewed by Sammy on Mar 07, 2012

    Date of stay: March 2012

    Trip type: Friends

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good ...

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good and the booze is ever flowing!! :)

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    Vary old hotel,food was ok, not the best just ok.They should have had more fruits.Staff was not friendly.front desk staff never smiled.

    Not recommended

    Reviewed by kim on Feb 01, 2012

    Date of stay: January 2012

    Trip type: Couple

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. ...

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. Will go back to Jamaica just not this hotel.

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    Best Complete Family Value

    Would recommend

    Reviewed by Patrick on Aug 26, 2011

    Date of stay: November 2010

    Trip type: Family

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. ...

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. Great waterpark...children are falling asleep by 7pm they are so tuckered with all the activities. Love it! Hope to go again this year!

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    Family Fun in Montego Bay

    Would recommend

    Reviewed by Amber on Aug 09, 2011

    Date of stay: April 2010

    Trip type: Family

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the ...

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the perfect resort for her; they had water slides, a water park with a pirate's ship and a lazy river. The beach, although small, was beautiful powder white sand and crystal clear waters. If you are looking for a quick, affordable family trip, I would definitely recommend this to anyone!

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    Wedding in the middle of Winter

    Would recommend

    Reviewed by Pauline on Aug 04, 2011

    Date of stay: February 2011

    Trip type: Wedding

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts ...

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts a few hours we had a week to get to know new relations and spend time with family. Loved it!!!

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    Super séjour en famille !

    Would recommend

    Reviewed by  on Jul 26, 2011

    Date of stay: January 2011

    Trip type: Family

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !! ...

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !!

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    Awesome Lil Getaway!!

    Would recommend

    Reviewed by Julie on Jul 25, 2011

    Date of stay: October 2010

    Trip type: Friends

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the ...

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the service so much better! The room was a very decent size for 3 women sharing. On the 2nd night, we got a free upgrate to Ocean View!! The food was always good! There was a wide variety to choose from & had the famous Jerk Chicken as an option for every meal!! Loved it!! The beach area was large enough but a little bit rocky. Rocks had washed up on the beach due to a hurricane elsewhere. The kids waterpark looked like they'd have a lot of fun. The resort had evening entertainment every night, & always included something for the kids! What really surprised us was the fact that the pool bar had already closed but 1 of the bartenders happened to come back to the bar & we jokingly asked for a few drinks & he actually went to the other bar, got us drinks & brought them to us, twice!!This resort also has their own photographers that walk around taking pictures of everybody & if you wished to purchase them, you could!! I would definitely recommend this resort to anybody looking for an affordable friends, family or couples getaway, right in Montego Bay!!

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      TripAdvisor

      What to expect (based on 3952 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Lovely Place & Lovely People!!

        Reviewed by Anaelisa C(Brooklyn, New York) on Apr 23, 2014

        Enjoyed my stay in Sunset. The food was excellent, the staff was very professional and inviting! The rooms were cleaned daily and the view was beautiful!!! The entertainment was exciting!! The...

        Enjoyed my stay in Sunset. The food was excellent, the staff was very professional and inviting! The rooms were cleaned daily and the view was beautiful!!! The entertainment was exciting!! The restaurants that were offered were AMAZING!!! Hands down my first Jamaican Vacation experience was GREAT!!! It's a bit far from the airport but that's okay we were able to walk around the property and feel safe!!! Our trip to Ocho Rios provided by the hotels travel & Tourism was AWESOME!!!! They were super sweet and super accommodating. One thing I suggest is bringing your own traveling mug and EXTRA EXTRA Sunscreen!!! Jamaican Sun is HOT HOT HOT!!!! Definitely coming back!!!!!

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        Awesome Vacation

        Reviewed by a l(Rochester, New York) on Apr 23, 2014

        This is a GREAT resort for families... My kids 23, 21, and 11 had a fantastic time.. My 11 year old spend quite a bit of time at the waterpark.. which is not overly huge, but it does the job :) The...

        This is a GREAT resort for families... My kids 23, 21, and 11 had a fantastic time.. My 11 year old spend quite a bit of time at the waterpark.. which is not overly huge, but it does the job :) The rooms are a little older, but how much time do you actually spend in your room?? We were given 2 ocean front views in Tower B (which I recommend over Tower A). There was always plenty of food, nice variety on a daily basis. The only real complain I have is with the bartenders.. If you are there to completely get your drink-on and get wasted, this is absolutely the place for you. I constantly had to have them dump my drinks and make me one that I could actually drink and enjoy, everytime I got a drink it was nothing but rum - which is not enjoyable. The entertainment staff is the BEST of any resort that I have been to. Gerome and Dominic and the rest of the staff go out of their way to make sure everyone has a fantastic time. We spent a lot of time with them on our 9 day stay and they knew us by name.. my 11 year old LOVED them and they always made a point to come and talk to us everyday. If you are expecting a beach to walk, this is not the place for you.. very, very small beach and you can only walk a very short distance before you hit a fence with a guard and can go no further. All in all this was a great trip, and we always try and find something positive about every resort we go to. We left this one with smiles. Don't believe all the negative reviews, those are people that you cannot make happy, ever.. This resort is extremely accommodating and friendly. We would most definitely go back there.

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        Great Trip

        Reviewed by K H(Kincardine, Canada) on Apr 21, 2014

        We had a great time at this resort. My kids aged 13 and 6 didn't want to leave. The teen club was fantastic and my son made lots of new friends. My 6 year old was at the kids club a few times and...

        We had a great time at this resort. My kids aged 13 and 6 didn't want to leave. The teen club was fantastic and my son made lots of new friends. My 6 year old was at the kids club a few times and never wanted to leave. Our room was in tower A on the 5th floor. I would recommend this if you have kids and due to the elevator being slow it was a good floor to be on if we took the stairs. Our room was clean and our made was very trustworthy. We left money on the nightstand for her but never left a note so she didn't take it. We finally caught up with her. The food was great and always lots to chose from. We didn't use the restaurants. O.T. In the dinning room made our dinners quite the experience. He always came and talked to the kids, remembering there names. If I had one negative thing to say it would be the check in. We did our online check in prior to arriving and were the last checked in from our bus. Once we got checked in everything was great after that. We made lots of new friends and great memories. We will definitely return in the future! One last thing. When people say take lots of sunscreen, they mean it. We used 4 bottles of spray sunscreen while we were there (six days)

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        You Get What You Paid For...

        Reviewed by Stephanie M(Toronto, Canada) on Apr 21, 2014

        We have traveled to this resort many times in the past, but haven't been since 2009. This past April 2014, we returned bringing more friends along with us. Sadly, we were disappointed with what we...

        We have traveled to this resort many times in the past, but haven't been since 2009. This past April 2014, we returned bringing more friends along with us. Sadly, we were disappointed with what we experienced. We had the MOST horrible flight getting to the resort (nothing to do with the resort). When we got there, we were even further frustrated by the lack of rooms left. Two of our parties got the rooms where the balcony's over looked the lobby (a balcony that is NOT EVEN OUTSIDE). They told us to come back in the morning and see if other rooms were available. The next morning, we were then told they had no room to move us around till the day AFTER we would leave. OK. Stuck with bad rooms, not the end of the world. Then we had a major issue with their towel service. Never had clean towels. One person in our party spent almost an entire day without a beach towel. She kept going back at the time she was told and there would never be any clean towels. Eventually, we had to speak to customer service to get a towel. We had friends get engaged the week we were there, and obviously most people in the party did not know that this was going to happen. So we had nothing to help celebrate. We asked the front desk if they had anything to help us out! We weren't even looking for anything free, just some assistance (for example, do their towel design in their room as a heart or spread flower petals over their bed or serve dessert with a candle). All they could do for us was point us to customer service where we could purchase additional services. Don't get me wrong, this resort is lovely for anyone that doesn't just sit on the beach. Their beach is small but nice enough for a walk or a swim. They have lots of pools and a water park. No resort is perfect, but some of the issues we had with this resort, we thought they could have done a lot more to prevent these errors. We were signed in as VIP guests, and was never even informed what this meant. We also found the buffet was not regularly restocked. One night we got to dinner a bit later, 730-8ish and there were already trays empty with no hopes of being refilled. Seems kind of early to start pulling food when you keep it open till 10 pm. The staff are friendly, and always willing to help.

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        Good for families

        Reviewed by Christina187(Freeport, New York) on Apr 21, 2014

        Stayed here December 2013. Our room was nice although we didn't have much of a view. The bed was comfortable and the bathroom was spacious. The family we went with had to switch their room because...

        Stayed here December 2013. Our room was nice although we didn't have much of a view. The bed was comfortable and the bathroom was spacious. The family we went with had to switch their room because they were with children and had roaches in their room. Not ants, but huge roaches! I found the food at the resort to be good but I was disappointed that they didn't have more typical jamaican food. The jerk chicken was great, but that's pretty much where the ethnic food stopped. We so badly wanted beef patties but there were none. We ended up buying some ourselves from a man selling them off his cart. One thing I can't complain about are the drinks. They were as strong as you would like them to be and tasted amazing. Unfortunately I was disappointed in the beach. The water was nice but there wasn't much sand and it was impossible to find beach chairs if you didn't go early. The pool was nice and the kids liked the "water park" even though it looked run-down to me. I can't comment on the shows because every time we tried to see one there were no available seats and it's hard to stand with kids in your group. We usually ended up just going to our room. Once or twice we went to the Casino which we actually enjoyed. My boyfriend won some money which was nice. We did have an amazing trip but it was mostly because of our excursions. We went with young kids so our options were very limited. We did do snorkeling which was fun, parasailing and a speed boat. Also we visited a restaurant called Pier One. If you want AMAZING Jamaican food, you have to go there. It was inexpensive and really good. Also it was right on the water so the view was amazing. Perfect for a romantic dinner if that's what you're looking for. Also, we went to Margaritaville which was nice although their famous slide that leaves you in the ocean was broken that day. Overall I think for the price this place is good if you're on a budget and desperately need a vacation like we did. I'm sure there are better resorts in Jamaica though

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