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    We loved our stay!

    Would recommend

    Reviewed by Kat on Nov 18, 2013

    Date of stay: November 2013

    Trip type: Couple

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always ...

    This was our first time to beautiful Jamaica, my husband and myself had a wonderful time at sunset beach resort. The staff were amazing so friendly and helpful. The food was scrumptious, a wonderful buffet to choose from, always a wide assortment of foods to enjoy. We will definately return to this resort again actually next year we are planning to return with our daughter. Ya Mon!!!!!

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    Can't wait to return!

    Would recommend

    Reviewed by Happy NBer's on Oct 02, 2013

    Date of stay: August 2012

    Trip type: Couple

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was ...

    We went for my sister's wedding and we had an amazing time! Loved the resort, it was clean, never felt crowded and the beach was lovely. 95% of the staff were absolutely amazing, most of our disappointment was with the Spa staff, they spoke in their own language and were not very conversational with their guests. The food was great, in partiuclar the Italian dining room. One thing that stood out to me is that there were no vendors on the beach which made it much different than many of my experiences in the Carribean, it was wonderful not to be hassled. Truly enjoyed Montego Bay, can't wait to go back!

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    Great value resort!

    Would recommend

    Reviewed by Cole on Jul 29, 2013

    Date of stay: July 2013

    Trip type: Friends

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the ...

    At first I walked in and was kind of disappointed, my last trip being at a 5 star. But after a bit the Sunset Beach Resort grew on me, the staff were really nice, the food was really good, the rooms were basic but clean and comfortable. At the end of the trip I could say I did enjoy my time here, while nothing was above and beyond, at the same time nothing negatively impacted my vacation.

    Individual ratings:

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    Wonderful Staff!

    Would recommend

    Reviewed by Pam on Jul 20, 2013

    Date of stay: July 2013

    Trip type: Large group

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in ...

    I was pleasantly surprised with this resort. Awesome waterpark for the kiddies (and the kid in all of us). The Italian restaurant was great. Staff was wonderful. The rooms could use a little refresh and a mini fridge, but in all honesty, we probably wouldn't spend that much time in the room. I would recommend this resort. Good value for the money.

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    WE HAD AN AMAZING TIME OVERALL AND THE STAFF ARE AMAZING!

    Would recommend

    Reviewed by Neng and Chris on Jul 19, 2013

    Date of stay: July 2013

    Trip type: Couple

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and ...

    It's our very first time at Sunset beach and my husband and I with my cousin and family sure did have a great time.. When we arrived at the resort lobby we were greeted by the staff and the waiters with cold drinks. Very good location because it's only few minutes away from the airport. The staff was very friendly and hospitable. We had a great experience.. whenever we go outside the resort. The staff always make sure that are safe to and fro our destination. We will definitely go back to Jamaica...Yah mon!:-)

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    Great staff! cheap & cheerful

    Would recommend

    Reviewed by Phil C on Jul 12, 2013

    Date of stay: July 2013

    Trip type: Large group

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local ...

    This hotel exceeded my expectations. The staff were very friendly and welcoming! they have a great kids club and pool/waterpark area for children. It's close proximity to the Hip Strip makes it easy to venture out and experience the local culture. This hotel is a great value for those with young families or young adults looking to be close to the action!

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    Great Value! Something for Everyone

    Would recommend

    Reviewed by Calgary, Alberta on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. ...

    Unique and diverse hotel catering to individuals, couples and families. I was exceptionally satisfied with the level of service received. The staff at the Sunset Beach Resort & Spa were very friendly/helpful and made you feel at home. What I truly enjoyed about this property is the fact that it has something for everyone. If you traveling as a family they have a nice selection of activities for children and teens as well as nightly entertainment with dancing and live shows. Food was exceptionally well and I highly recommend making reservations to La Bella Vita which showcases a 5 course Italian menu. The hotel is planning to undergo some renovations towards all suites and offer wifi access throughout the hotel including bedrooms. Sunset beach resort and & Spa has plenty of potential to increase their clientele. For the time being this is a great and reasonable value if you are looking for a comfortable, pleasant, relaxing, and fun getaway.

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    Great value

    Would recommend

    Reviewed by Alicia on Jul 11, 2013

    Date of stay: July 2013

    Trip type: Large group

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would ...

    The Sunset beach resort is a basic hotel. It is not extravagant, but is definitely a great value. The food was really good. The pool is very nice, and they have a really great water park for kids. I would recommend it for families or anyone on a budget. The beach is nice, however a little rocky. I would highly recommend getting the beachfront cabana room.

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    Nice family oriented resort!

    Would recommend

    Reviewed by Irene on Jul 10, 2013

    Date of stay: July 2013

    Trip type: Large group

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a ...

    The location was great and the beach was beautiful. The staff was very friendly and always willing to please. The rooms were quite dated and does need a refresh.

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    Friendly staff that tries hard

    Would recommend

    Reviewed by Beach Goer on Jul 09, 2013

    Date of stay: July 2013

    Trip type: Large group

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out ...

    The hotel provides good value for the money. It is not fancy, but it does the trick. The ocean is not great for going in, but if you bring water shoes you can go out deeper.

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    Not horrible but would not return!

    Not recommended

    Reviewed by Michelle C on Jun 23, 2013

    Date of stay: June 2013

    Trip type: Family

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when ...

    The hotel room was clean but small, the bathtub had the paint all chipped off. The grounds were kept very clean but need a make over. Some days it was hard to get a cup for the drinks. And when you did they were very small (juice cups) so bring your own. The evening shows were basically non existent. The beaches were small and not very much sandy areas in the water. Great for snorkling but not so good for playing around. The staff was friendly everyone greeted you with a smile! If you are a smoker this may not be the resort for you. There are a couple of designated smoking areas. You can not smoke in your room or on the balcony! If you are caught there is a hefty fine! I feel you should be made aware of this before booking. The food was really good!!!

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    Hope to return next year

    Would recommend

    Reviewed by Laurie on Apr 19, 2013

    Date of stay: April 2013

    Trip type: Friends

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the ...

    I just returned from a two week stay at the Sunset Beach Resort Spa and waterpark with three other friends. Upon arrival we were informed that there was no double bed rooms left so we would have to spend the night in rooms with a King bed.They assured us that we would have the proper rooms early the next day. We spent all the next day waiting to get our rooms. I found some of the staff at the front desk to be very distracted and most of the time not very friendly..I can honestly say that in my 25 years of cruising and travelling to South America, Mexico and Cuba, anytime I had to deal with the front desk, was the worst that I have ever experienced. The rest of the hotel personel was great!!!! Not impressed with the evening entertainment at all!!!! Apparently they are trying to improve on that and it would be a definite asset. The food was excellent. There was a wonderful variety at each meal and after two weeks it was still enjoyable. I would say one of the best of all the places that I have vacationed.

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    Great place, loved the whole two weeks. Sorry to leave.

    Would recommend

    Reviewed by Izzy on Apr 13, 2013

    Date of stay: March 2013

    Trip type: Friends

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity ...

    We had a wonderful time at the resort. Staff were extremely friendly and helpful. The beach, food, extra tours offered, bar facilities, and entertainment were excellent. Think we all would go back if the opportunity arose.

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    Awesome stay at Sunset Beach Resort, Spa and Waterpark

    Would recommend

    Reviewed by garyb73 on Feb 09, 2013

    Date of stay: January 2013

    Trip type: Family

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat ...

    My wife, 11 year old son and I spent Jan 21-31 at this resort. We absolutely loved it and plan to return very soon. We stayed in tower B, two double beds, good air conditioning, flat screen tv with tons of channels, nice bathroom and very large balcony. The food was very good to excellent. Great jerk chicken, breakfasts were awesome with omelete / egg station, pancakes, bacon, sausage, potatoes etc. Always lots of selection. Hot foods kept hot and cold foods kept cold. Pasta station in evening was very good. Tried all three a la carte's, all were very good with good service. Book them early in your stay. Beach grille was very good, awesome jerk chicken, burgers, hot dogs, grilled cheese, etc. Waterpark was awesome, our son spent hours on the slides and in the lazy river. Had a "main pool" where zumba, beer olympics, etc was held daily. Had two other pools with a swim up bar between that were quieter. Resort was very nice, clean, grounds were well kept. The beach was raked clean by hand every morning. Water was clear, with sea grass not too far out. This is not the fault of the resort. Lots of people snorkeling. Four bars on the property, all served good drinks and will put as much alcohol as you want. Red Stripe and Red Stripe light on tap. Bartenders were all really friendly. Entertainment was very good. Steel drum band is not to be missed. Most shows were good, and they included the kids for many shows, which was nice. The kids all seemed to have a great time. This resort is geared toward families, and ours had a great time. There were quiet areas if you wanted them too. It is a 3 1/2*, but is much nicer than 4 or 4 1/2* resorts we have been to in the past. Overall had a great time. We don't often return to a resort, but will return here.

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    Very pleasantely surprised!!

    Would recommend

    Reviewed by Toronto on Feb 08, 2013

    Date of stay: January 2013

    Trip type: Friends

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and ...

    Three of us stayed at the Sunset Beach Resort and Spa in January and had a great time!! Our room was directly across from the waterslides and although it wasn't luxurious by any stretch, it was clean and comfortable and suited our needs just fine. We spent most of our time at the swim up pools and found them to be very clean. We did tip occasionally but I didn't feel expected to at all. I'd say the beach was only okay - there's a long stretch of it, but it was a little rocky and narrow. We booked our a la cartes in advance by emailing the resort and that went off without a hitch. We ate at the Asian restaurant - fantastic!!!! Great service, great food - amazing!!! And also at the Italian restaurant - also very good! The service here was also great - we loved the little bar outside of the restaurant to have pre-dinner drinks as well. The only dissapointment that night was one of us ordered the lasagna and they didn't like it - but do you go to Jamaica expecting to have good lasagna - I hope not!! The rest of our portions were big enough to share that none of us left hungry!! The buffet was also very good, with pasta and omlette stations, and lots to choose from - I don't know who couldn't find something - and I'm totally a picky eater!! We didn't really watch the shows - tried a couple of nights, but wasn't really into them, so chose to leave and sit in the lobby. Each night there was a bus that took you to a bar off the resort - mostly Margarittaville. This was free and would also pick you up at 2 am to bring you home. I have to say, we felt completely safe on the hip strip, in the clubs and even stopped one night to pick up some jerk chicken roadside (best jerk chicken of our lives!!!) - we had a blast every night we went out! We were pleasantly surprised with this resort based on some of the other comments we'd read before going, but figured we could have fun no matter where we went - and we did!! I wouldn't hesitate to recommend it to friends or to return myself!

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    Good value

    Would recommend

    Reviewed by May-Lee on Jan 08, 2013

    Date of stay: December 2012

    Trip type: Couple

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go ...

    Sunset Beach Resort Spa was good value. The staff is very friendly, the hotel is clean, the location is excellent, within 1/2 hour of the airport. Jamaica was warm and friendly, would definately go back.

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    Fun, sun and perfect weather - plan to go to Jamaica

    Would recommend

    Reviewed by Carol and Wayne on Dec 30, 2012

    Date of stay: December 2012

    Trip type: Couple

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the ...

    Fun, sun and perfect weather in Jamaica! This is our second time to Sunset Beach Resort and we love it. The food and entertainment was even better this year then last. We had perfect weather and the resort was wonderful. All staff we encountered were great, everyone was top notch! We plan to return again next year - ya man . . .

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    Fun time had by all - we will be back!

    Would recommend

    Reviewed by Bonnie on Dec 21, 2012

    Date of stay: May 2012

    Trip type: Wedding

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly ...

    We went in May 2012 and renewed our vows after 30yrs. I can't believe how they outdid themselves in doing all the arrangements. The hotel service was fantastic - rooms cleaned and anything extra asked for was promptly given. The spa was a great relaxing time. Wait staff - bar staff and front desk were beyond reproach. I would highly recommend this hotel. We are going back around the same time in 2013. Good time had by all.

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    We enjoyed our stay immensely.

    Would recommend

    Reviewed by Ernest Hoyt on Dec 20, 2012

    Date of stay: December 2012

    Trip type: Couple

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again. ...

    We enjoyed our stay thoroughly and the staff were fabulous. They always went the extra mile to make sure we were comfortable. The location was ideal and we would definately stay here again.

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    I would go back again.

    Would recommend

    Reviewed by Charlotte on Dec 17, 2012

    Date of stay: December 2012

    Trip type: Friends

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was ...

    Location was great. THe water was beautiful. I did not take my kids but it looked like there were lots of activities for them & I would take them & go there a second time. Food was very good. There was always a place to lay on the beach or by the pool. Staff was always very polite.

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    I would recommend for families with kids

    Would recommend

    Reviewed by mjray224 on Dec 12, 2012

    Date of stay: November 2012

    Trip type: Family

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower ...

    Our first impression of the resort was not good as I booked back in February for November travel. I paid the extra to have a beach front cabana (which I highly recommend) and we were put in the tower with no explaination. When I went back to the front desk I was told there was a booking error & the cabana room that I reserved 9 months earlier was overbooked. I was not happy - would they have left me in the tower had I not gone back and asked?? After close to an hour of discussion with rude counter staff they took me to the guest services Manager who proceeded to tell me that they were not over booked but the room had been renovated and the repairs were not quite completed. ??? Anyway she ended up compensating us with extra a la carte meals. Our first night in the tower was not up to par as I could not unpack and we had to root through the suitcase to find swim suits, sandles, sunscreen.... inconvenient to say the least. We had to check out of our tower room the next morning which left us roomless for about 4 hours, another inconvenience. Now for the good. Once we got into our cabana room our vacation took a turn for the better. I strongly recommend the cabana rooms with a walk-out to the beach. The resort is huge and there is lots to do. My kids, 9 and 6, absolutely loved the water park and the kids club. Kids are signed into the kids club and you can feel safe as they must be signed out to leave. I felt very safe inside the resort as the resort is gated and I did see security out and about (but not overwhelming). Make sure to bring a white t-shirt for 'family t-dye'. Food is average. They have self serve fountain pop and ice cream. Anything you want to do within the resort, you go to recreation counter and ask. They will provide towels, golf clubs for mini putt, tennis rackets, ping pong rackets..... There is a washing machine & dryer but I suggest you bring detergent as the soap is $3, the softener is $3 and $5 to use machine.

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    Enjoyed out stay. Staff was great, resort was good value for the money.

    Would recommend

    Reviewed by Nancy on Dec 01, 2012

    Date of stay: November 2012

    Trip type: Family

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back ...

    Great resort for families. Staff were very friendly and helpful. Accomodations were great, nice room, pools were great and waterpark was a blast. Would go back again.

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    we had a good stay.

    Would recommend

    Reviewed by Don on Nov 17, 2012

    Date of stay: October 2012

    Trip type: Family

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool ...

    my stay at Sunset beach resort and waterpark was overall a pleasant one. The occasional activites provided were ok but i found myself looking for more beach activities that never came. most of the water activities were in the pool as the beach left a lot to be desired. venturing 2 feet out into the water would leave you mired in seaweed and mud. most of the guests spent their time in the pool was a very dissappinting considering that the beach is one of the main attraction in the Caribbean. The location of the hotel from major shopping areas was also not ideal. The hotel staff made up for any shortcomings that the holel presented. they were very courteous and helpful. the variety of food was great however if you are a late eater forget it as the restaurants would shut down by 9:00 pm. i would definitely go back.

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    our first vacation would like to go back. too jamaica sometime

    Would recommend

    Reviewed by Rob on Jul 05, 2012

    Date of stay: February 2012

    Trip type: Couple

    the hotel was very nice & clean staff were ...

    the hotel was very nice & clean staff were friendly

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    Excellent location and close to all amenities

    Would recommend

    Reviewed by Michelle on Jun 03, 2012

    Date of stay: January 2011

    Trip type: Large group

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the ...

    We travelled January 4, 2010. We stayed at the Holiday Inn Sunset Spa and Resort in Ironshore for a week. The staff on the grounds were excellent people, friendly, helpful and kind. The beach was okay, the pools I did not visit. As a vegan I think they could cator more for us. I only drank red wines from Canada, they were also excellent! Our room was well kept and the ladies did any excellent job. The facilities and grounds were well kept. The front desk staff could have been more warm, some tried and were courteous. There was access to JUTA transportation at all times. Overall I gave this trip a ten and I am going back maybe to another location but definately to Jamaica...

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    AMAZING VACATION DESTINATION!!!

    Would recommend

    Reviewed by Sammy on Mar 07, 2012

    Date of stay: March 2012

    Trip type: Friends

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good ...

    I just got back from sunset last night! I'm already making plans with some of my friends to go back this summer!! Absolutely loved it!! Would recommend this hotel to anyone! Staff is amazing, hotel is clean, food is good and the booze is ever flowing!! :)

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    Vary old hotel,food was ok, not the best just ok.They should have had more fruits.Staff was not friendly.front desk staff never smiled.

    Not recommended

    Reviewed by kim on Feb 01, 2012

    Date of stay: January 2012

    Trip type: Couple

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. ...

    vary old hotel, food was ok, not the best just ok. being in jamaica it should have had more fruits. staff was not that friendly . Front desk staff never smiled, never welcome us to jamaica. the entertainment was also poor. Will go back to Jamaica just not this hotel.

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    Best Complete Family Value

    Would recommend

    Reviewed by Patrick on Aug 26, 2011

    Date of stay: November 2010

    Trip type: Family

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. ...

    Excellent place to stay. Wonderful staff, good service. Great facilities, wonderful beach for snorkling as a family. Great sellection of food and a-la-cart restaurants. Great child supervision. Perfect spot to be independant with your children. Great waterpark...children are falling asleep by 7pm they are so tuckered with all the activities. Love it! Hope to go again this year!

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    Family Fun in Montego Bay

    Would recommend

    Reviewed by Amber on Aug 09, 2011

    Date of stay: April 2010

    Trip type: Family

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the ...

    I wanted a quick get-away, we were only going for 4 days. This hotel was very close to the airport, which was great due to time constraints. My daughter was 8 at the time and this was the perfect resort for her; they had water slides, a water park with a pirate's ship and a lazy river. The beach, although small, was beautiful powder white sand and crystal clear waters. If you are looking for a quick, affordable family trip, I would definitely recommend this to anyone!

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    Wedding in the middle of Winter

    Would recommend

    Reviewed by Pauline on Aug 04, 2011

    Date of stay: February 2011

    Trip type: Wedding

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts ...

    I was the aunt of the groom and l hope more of my nieces and nephews have a tropical wedding in the future. It was a beautiful, no stress, way to get married. Instead of a wedding that only lasts a few hours we had a week to get to know new relations and spend time with family. Loved it!!!

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    Super séjour en famille !

    Would recommend

    Reviewed by  on Jul 26, 2011

    Date of stay: January 2011

    Trip type: Family

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !! ...

    Hôtel familial avec petit parc aquatique.... les enfants (et parents) ont adoré !!! Endroit magnifique pour faire du snorkel; nous y avons vu nos plus beaux poissons !!

    Individual ratings:

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    Awesome Lil Getaway!!

    Would recommend

    Reviewed by Julie on Jul 25, 2011

    Date of stay: October 2010

    Trip type: Friends

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the ...

    A few WestJetters & myself went to Jamaica & got a good rate @ the Sunset! We were surprised at how nice the place was. The service was awesome! The employees all seemed to enjoy their job, which made the service so much better! The room was a very decent size for 3 women sharing. On the 2nd night, we got a free upgrate to Ocean View!! The food was always good! There was a wide variety to choose from & had the famous Jerk Chicken as an option for every meal!! Loved it!! The beach area was large enough but a little bit rocky. Rocks had washed up on the beach due to a hurricane elsewhere. The kids waterpark looked like they'd have a lot of fun. The resort had evening entertainment every night, & always included something for the kids! What really surprised us was the fact that the pool bar had already closed but 1 of the bartenders happened to come back to the bar & we jokingly asked for a few drinks & he actually went to the other bar, got us drinks & brought them to us, twice!!This resort also has their own photographers that walk around taking pictures of everybody & if you wished to purchase them, you could!! I would definitely recommend this resort to anybody looking for an affordable friends, family or couples getaway, right in Montego Bay!!

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      TripAdvisor

      What to expect (based on 4126 reviews):

      • Cleanliness
      • Location
      • Rooms
      • Service
      • Value

        5 most recent TripAdvisor reviews:

        Would return for the beach, the service and waterpark!

        Reviewed by elbratka(Brooklyn, New York) on Sep 01, 2014

        Four families fifteen in all, we had an amazing 9 day stay. The first night we upgraded to Oasis ocean front room. The best decision we made since it included two extra restaurants and access to...

        Four families fifteen in all, we had an amazing 9 day stay. The first night we upgraded to Oasis ocean front room. The best decision we made since it included two extra restaurants and access to private and the nude beach. Rooms are older but clean. Waterpark and kids club entertained the kids the entire stay giving adults plenty of free time.

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        • Cleanliness
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        Sure Mon!

        Reviewed by porka29(Hollywood, Florida) on Aug 31, 2014

        This was a trip that we had not taken in 11 year (Jamaica) so we were somewhat excited about it. This hotel was close to the airport and was superb on almost all aspects. If you have read a lot of...

        This was a trip that we had not taken in 11 year (Jamaica) so we were somewhat excited about it. This hotel was close to the airport and was superb on almost all aspects. If you have read a lot of reviews - ignore the bad stuff unless you are a traveler who likes to complain about everything. Our flight was short from Ft. Lauderdale to Montego Bay (roughly right under two hours after collecting baggage) we found our Amstar rep quickly for the transfer and all was well. Red Stripe tasted great at the airport but a bit overpriced at $6. We were whisked away to the hotel and it was barely 20 minutes which was refreshing from our last trip and the drive to Negril. I had checked in online and we were greeted by Belford Campbell for our luggage who was great to us the entire trip. During my stay I worked with the front desk - Pauline, Nicole and Chanel - they were always accommodating and nice. Our room was not available that I paid for but they gave us the same view (that was what was most important to me) with two beds as opposed to the King that I requested - not a problem from my perspective. We got rum punches upon check in and they were good. It was our anniversary so they gave us free internet for the week since we had our tablets and did not want to use the phones. Belford whisked us off to our room of which I was very happy with - not sure how people can be so unhappy when in Jamaica. Since we were worried about the NBA games and soccer games - needed to find out where to watch stuff and consider the time change. All that was easily solved, so we changed and headed out to the pool - Jackie at the pool was always courteous and nice to us along with her co-workers. We brought our insulated cups and there was no problem filling them up. We did bring $ for tips and where I come from that is only appropriate. In the evening we had not made reservations so we had the jerk chicken by the pool area and it was great. We watched the shows each night and the talent was amazing. I personally enjoyed the lazy river and slides...........awesome! Nico at the bar was accommodating when I was yelling during the Miami Heat game. The person who upkept our room, Ann Marie was also great - she was very courteous and always took care of us. We did go down to Pier One and have to say with the free transfer and price at the place - I was quite impressed. The sunset was amazing and until the bugs came out I was good. We did make a stop at the grocery store for some snacks, water, soda and booze for the room. I had met with the front desk earlier that day and got a refrigerator for $5 a day so we would not wake up thirsty. The ice is given to you in the lobby - so go there if you need some. The gift shop is somewhat expensive - but when are they not? They had beautiful items and there were vendors out daily to bargain with. We did go snorkeling off shore (walk in and we brought our own equipment) - I had an issue with my flipper getting stuck in the rope but all was well and I do suggest water socks. We played around on the swings (even in our 40's) and my boyfriend brought his skateboard which was a big hit with all the staff. I made reservations for the Italian restaurant (very good) and the Jamaican restaurant (also good) which was nice and we had very courteous servers. Nardia provides excellent entertainment opportunities and was right by us in the south tower. We were all over this resort and not much bad to say. Since we did not use our phones - we were a bit thrown off with the internet access but there is a media place for you to access any of your accounts and/or internet. At breakfast - everyone was great and same with lunch plus dinner. Not sure if we are just easy going or if others are just too uptight. We had no problems other than a few times the key were messed up due to being close to the cell phone. Would certainly stay here and will be happy to answer any questions. We did patronize the disco and the soccer games at the air-conditioned bar. This is a great resort and I welcome any questions. Thanks to all the staff at Sunset Beach Resort and water park for your great service!

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        Relaxing home away from home...

        Reviewed by Nicole C() on Aug 31, 2014

        If you don't have kids or you like to party this is probably not the resort for you. If you have kids and want them entertained so that you can relax, this is your spot. This is not a luxury hotel...

        If you don't have kids or you like to party this is probably not the resort for you. If you have kids and want them entertained so that you can relax, this is your spot. This is not a luxury hotel, but it is clean, there are a lot of things for kids to do, and they have a great staff. The staff goes above and beyond your expectations. I have some people that I am partial towards because they really made my vacation special. I would like to thank Patrice from check-in, who called USAirways relentlessly until my luggage was sure to arrive at the hotel. Garth, who let me steal cherries from the beach bar. Tony and Dionne who gave me rapid service at the entertainment bar. Donna, who gave me one of the best massages that I probably have ever had. And the water sports guys, esp Jordi and Delacey, who went out of their way to entertain us and provide us with snorkeling gear. The snorkeling at this hotel is amazing! Just be careful not to step in the sea grass while in the water. This is where the sea urchins live and if you step on one, it will surely mean a visit to the nurse to get the quills removed from your foot. Ouch! I stayed in A505, great view of the mountains and the beach. My only complaint is that the beds are uncomfortable.

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        I like it, but

        Reviewed by A TripAdvisor Member() on Aug 31, 2014

        We went around the middle of August. Being my second stay at sunset in 10 years, I was quite surprised by the changes. Most of which are good except for the lack of room service and the no food...

        We went around the middle of August. Being my second stay at sunset in 10 years, I was quite surprised by the changes. Most of which are good except for the lack of room service and the no food from the main eating area to the room. Another change I didn't quite appreciate was the unfriendly attitudes of the check in and check out attendants. When first checking in the young lady who waited on me did not have a welcoming attitude. I was not happy with the room that we were given because it was a hop away from the ugly roof top, I did not feel safe being in that room so close to the roof top of the lobby. When we went to tell her about the problem it was difficult getting another room we were told that we did not pay enough for a room beyond the third floor. The room that we did get had such a ill attended lock we could barely get in our room every time . You had to time your key swipe and your push (booo)!! Not so simple. No lock for the safe I told this same young lady at the desk, she seemed annoyed that I would want to lock my things. The manager corrected the problem, he told her to give us the lock. We waited for her to finish With the customers she had in front of her. The young lady took two more groups of people, we decided to get up and go eat and then come back, she then called us, bad bad attitude. No, where to run for exercise, i ran between the oasis and the tennis court. All the stuff that followed after check in was great, the entertainment, the food and the friendliness of everyone else on staff, The guest services people were so nice and helpful. Now let's fast-forward to check out! Oh my goodness!!!!! There really is a need for the check in and check out staff to undergo sensitivity training and professionalism classes!! Our flight was scheduled to leave in the morning so I went down stairs at 5:30 to turn in the key and lock. The man working the morning shift must have had a conversation good or bad I don't know with someone before me.. I guess I asked the same question, he treated me like he had told me the answer before and was irritated that I asked the question. I let that go and went back to the room to Get the luggage together I called down to tell him that we need someone to get our luggage. Waited 10-20 minutes, no one arrived. I walked down and he was there talking with our shuttle person and I said why didn't you tell the gentleman we need our luggage picked up. He went on to say that someone came down and hollered at him something or another. So, it wasn't just me!!! I had to tell him, I said maybe it's not everybody, maybe it's just you and your attitude!!!! I was so ready to leave at this point. Other than those few things we had a pretty good time. I want to add the last time I staten at the Sunset had been 10 years ago my then boyfriend was in charge of everything and everything went smooth and wonderful, this is why I returned. This time was a girls trip. I would really hate for it to be that because I'm a woman of a some what quiet disposition caused her mainly to treat me with such indifference, like I deserved less hospitality and respect. No room upgrade!!!

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            ok

            Reviewed by Treemanisha S() on Aug 30, 2014

            Cheap spot to get away to. No room service. Slow restaurant service. Ok night activities. Drinks were not strong (except for the rum punch). Great for a cheap family get away but not for a romantic...

            Cheap spot to get away to. No room service. Slow restaurant service. Ok night activities. Drinks were not strong (except for the rum punch). Great for a cheap family get away but not for a romantic get away.

            Individual ratings:

              • Service
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                Our guest rating from 32 reviews

                TripAdvisor rating from 4126 reviews

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