Panama Jack Resorts Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 11183 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Vacation

    Reviewed by ksass42417() on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time and can't say enough about the accommodations and the service. There were some limitations because of the virus but nothing that would make us not want to plan a return visit. A special shout out to the waiters (Beto and Chef) in the Viaggio Restaurant; it was by far our favorite restaurant! Can't wait to return!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Wonderful time

    Reviewed by carolinaaS597BE() on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service at this hotel is beyond superb. If you stay here make sure you visit Miguel at restaurants. He will make sure you start every morning off perfectly. He is happily awaiting everyone to greet with a smile and his service is like none other. Juan Poot at poolside makes pool time like a dream. These are just two of the wonderful staff that went above and beyond to make treat us like royalty. Hotel location is great and the beach at this hotel will remind you why you picked Cancun. Highly recommended just ask for a Miguel and Juan I promise they will make your vacation a dream.

    Merveilleuse vacance

    Reviewed by StaceyLuv1(Montreal, Canada) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Went to Panama Jack and beleive me service is awesome !!! VENTANAS restaurant staff is wonderful look for Teresita,Cruz and Martin the waiter Who will provide you a amazin service and at night Casa de Rosa Restautant as soon as we walked in Esmeralda (manager) greed you with a beautiful smile. Our Waiter(Diego) was very entertaining and the food by our Chef (Pedro) was delicious.i do not regret my choice and recommand it to everyone it is the place to be in Cancun.

    Wedding & Honeymoon Magic

    Reviewed by reinventingjude() on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Claudia & Alejandra are THEE sweetest, most helpful, accommodating godsends with our Catholic wedding. Javier Sanchez, Pedro & Ezmeralda made our wedding dinner at Restaurante Casa de Rosa one to remember always. This has truly been one of the most beautiful memory making experiences of our lives & we have traveled the world. Panama Jacks feels like family. There is love, culture, joy, soul, warmth and such mind blowing beauty at every turn. Their care and concern for their guests is genuine & heartfelt. They made us feel like loved, respected royalty. We are happy to say we have spent some of the happiest days of our lives here. Much love! We will be back soon and next time with friends & family! Xo-Jude & Chris

    Vacation

    Reviewed by Z9017QCmariaa() on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I highly recommend this resort it is very diverse. This place is also family friendly kids will love it same goes for adults. The staff is amazingly friendly and the bar tender makes every kind of drink. The daily activities and shows are awesome.