Le Blanc Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7313 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Loved the Attention to Detail - and to Me!

    Reviewed by Paco_Taco_1962(Elmsford, New York) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff is so attentive in this quiet, nicely-appointed, smaller adults-only resort. I have never experienced butler service before and it is a guilty luxury. I have to give a special shout out to our two phenomenal butlers Marco and Eduardo. They gave us great service and always with a smile and extreme professionalism. There was nothing they could not handle for us. Gracias Caballeros! And another shout out to Rafael for greeting us everyday at breakfast with a smile and a laugh. And while I only mention these folks, the staff at LeBlanc is amazing. We will definitely be back!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Staff that meets your needs

    Reviewed by bjeldridge44() on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The people that went above and beyond during our stay made us not want to leave and come back soon. Marco who was our Butler went out of his way to make sure that we had everything we needed. He spent hours tracking down our luggage and got it here for us as soon as he could. Great person to talk to and a great person that would do anything to make you have a comfortable stay. Eduardo, our night Butler also made sure that we had everything we needed. Both Butler's were friendly and not afraid to ask what we needed! Manuel at the Italian restaurant was by far the best waiter I have ever had. He knew the menu like the back of his hand and was able to recommend what was the best. He made sure that he knew what we liked. And overall, he made our groups night!

    Pampered to death

    Reviewed by K2180MVjerryw() on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you want to be pampered and waited on, this is your place. Every little detail is though out. When you come here, you will not have a thing to worry about. Rooms, grounds, and restaurants were amazing. But the best part of it was the staff. Everyone is so nice and patient. Always there for you. Big shout out to our butlers Israel and Adrianna. They surprised us with a romantic bubble/jacuzzi complete with rose petals. We even saw Israel on his day off at another Palace resort and he came by to say hi and give us recommendations for dinner. We will be going back again and again and again!!

    LeBlanc Cancun Rocks!!!!! - March 2020

    Reviewed by LauraHerm(Indianapolis, Indiana) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    LeBlanc is my FAVORITE of all the Palace Resorts places in Cancun. It feels like family and everyone always remembers us. This year the LeBlanc Team put on a Birthday Celebration for my special needs sister-in-law that was over the top AMAZING! We will talk of it for years to come... Favorite Pool/Towel People: Yessica Laura Vazquez. Lucy Mollinedo, Jmauricio Pat Dzib Favorite Pool Servers: Jorge Medel, Jeanette Cervantes Nolesco, Marira Hernandez Coto, Heydi Marine Och Aban, Chris Lobby Bartender - Elias - all drinks are good, but his "healing tea" saved me! Spa - Audrea Geraldine Aguinaga, Georgina Savihon Hernandez, Grecia Villaalobos Liberman, Guadalupe Severerina Pacheo Tuz, Rosella Karia Sanchez Palace Resorts Sales Team Alex Garcia Fabian Glez Rodolfo

    The BEST SERVICE! Incredibe Staff at this Beautiful Resort!

    Reviewed by 923susannahb() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We planned a 4-day trip for our companies’ top performers and at the end of it we (meeting planners) felt more like winners! From start to finish, it was a 5-star delivery from everyone we worked with at La Blanc. Our main meeting planner, Ledi Laura Guzman was such a gem. Her patience, persistence, kindness and attention to detail had all of us asking her to come back to the states and join our company! Erick and the Banquets team were absolutely amazing. When a rainstorm blew through at the beginning of one of our outdoor events, Erick & team deployed to get all the seats/tables & event set up dried off and ready to go with literally no down time. They worked so efficiently and were constantly anticipating needs. Rocio in the Spa was overly accommodating for all of our group’s last-minute requests. Rebecca in the front office made our large group check in seamless and super VIP for all of our guests. The list goes on and on for overperformers who truly care about an exceptional stay. We would highly recommend staying at La Blanc, if not for the phenomenal staff, stay for the fantastic food, delish espresso martinis or the intoxicating signature scent. Oh, and the views, beaches and pools were pretty great too. Can’t say enough great things about our stay – look forward to seeing these amazing individuals again! -Susannah, Charlotte, NC