Óleo Cancún Playa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1066 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Boutique Hotel

    Reviewed by hammackp() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Oleo was a great experience for me and my wife. We chose this location because it was smaller and we could get to know the guests and staff during our stay and we were not disappointed. The rooms were very clean. We observed housekeeping scrubbing the floors daily. Personal touches in the room on a couple of occasions were nice too. The best part of the hotel was the staff. Yolanda and Alejandro were amazing at the inside bar and Gerry did a great job keeping up with the pool bar drink orders. If I had to give suggestions for improvement I would have a TV package with English Channel options so we could keep up with news and sports. The food was delicious, but it would have been great to have a steakhouse or high-end seafood restaurant instead of the Japanese restaurant that we could pay an up charge to visit with better wines and top shelf liquor. We went out for dinner twice at the Crab House and Harry’s, which were amazing. It would have been nice to have similar options at the hotel but we still had a great time and it was great value.

    Excellent option

    Reviewed by 88rubit(San Pedro Garza Garcia, Mexico) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is great, the beach, the pool and the food was great, it has a very convenient location but the most outstanding part is the staff, they are the most kind and helpful, we really enjoyed our stay

    Excellent Service!

    Reviewed by fblan3() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    While the hotel rooms are comfortable, and the pool/beach areas are pleasant, what blew me away the most was the morning staff from Azul restaurant. Paola, Iliana, Dulce, Blas, Jose, and Yeseli were all extremely friendly. They genuinely want to make you feel comfortable and also carry on conversations with you. Additionally, they were always paying close attention to what we needed while eating and always remembered what we liked to drink! I will definitely come back because of them.

    Perfect vacation

    Reviewed by Ron K() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is grate and the food in the Japanese restaurant is really good!! We highly recommend it!!!!!!!!! The beach is beautiful and all the stuff is very nice and helpful. The best way to end your vacation in Mexico!

    Great Location and Outstanding Service!

    Reviewed by Michael M(Greenville, Texas) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay at the Oleo was wonderful. I got there 3 hrs early so had something to eat and drink while enjoying the waves. When I got to the room it was good-sized and immaculate. The bathroom was amazing. My 1st night I had a superb mahi mahi at the Mediterranean restaurant. The following night I had a unique and enjoyable experience at the Japanese restaurant. The Azul buffet was very good for others meals with green juice for breakfast, of course! The gym was well-equipped and the pools were great! Too windy the 1st day, but the ocean was perfect after that. Much fun to hang out in the bar at night and meet people from all over the world. Rudy (customer satisfaction and promotions) was always handy to make sure my stay was remarkable. The best! Highly recommend!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5