Sun Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7660 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Sun Palace Vacation

    Reviewed by joycecX1707CG() on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sun Palace is a beautiful place to vacation. We felt very comfortable here during COVID-19. Everything was sanitized daily and the social distance was in high effect. The water and sand is gorgeous! The daily water aerobics classes taught by Ariel and Luis is highly recommended. The food here was delicious and staff were very friendly. We will definitely return in the near future.

    Best beach in Cancun

    Reviewed by 354ameliag(Fircrest, Washington) on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Myself and 9 other friends all visited for our friends anniversary, and this is a terrific hotel. You can travel between all the palace resorts once checked in, so Cozumel, playa del Carmen, and the other palace locations in Cancun are all available during your stay for food or beach or pool visits. The Sun Palace had an EXCELLENT beach with Manuel as our server we had exceptional service. He went above and beyond during our whole visit and even put rose petals all over the anniversary couples room for their special day! We tried all the restaurants, the Italian option and the steak house were the best in my opinion, and the lunch/breakfast spot was very good as well. There were baby turtles every night on the beach which was really fun too, and the beach was clean no seaweed with calm water to swim in. No complaints. This is a fabulous resort, and find Manuel! He will make your stay perfection!

    Tratto

    Reviewed by Tameca G(Riverside, California) on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an amazing dinner experience with Alex,Samuel,J Carlos Stephanie, Victor, Elizabeth Orlsndo,and captain Javier....see for yourself! You will love it here. I had the pasta that they fired up at the table and chef Gerry made an amazing recommendation for Pear flame dessert ??.

    Amazing Vacation

    Reviewed by stevebC6647JE() on Sep 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had so much fun this week, Sandra, Pedro, Luis, Uriel, provided so many fun activities around the pool and beach, they were amazing. The evening shows were spectacular. The Mexican beach Party, Fire Show, water circus show, were all very enjoyable.

    Heaven on Earth

    Reviewed by Paradise168366(Mill Creek, Washington) on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If I could give them more then 5 stars I would. The Hotel, staff and beaches where amazing. The staff went above and beyond to make you feel comfortable and at home. The rooms were very clean with marble floors, a Jacuzzi and breath taking views. Manuel, who worked at the beach went was incredible! He made our group of 10 feel like we were VIP and paid attention to detail when he had the whole beach to tend to. Its great staff like Manuel that made our trip unforgettable! Thank you for a wonderful trip!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5