Alohilani Resort Waikiki Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1425 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice hotel but cleaning standard has to improve

    Reviewed by meredith-city-2() on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel is at a really nice location and overall amazing design. But the cleaning standards of the guest room discourages me from staying here in the future (-) There was a *very big ROACH* in the room!! I have a picture (not uploaded but certainly can provide) (-) The guest room is overall dirty and looks lacking cleaning, stains on couch, bed headboard and the wall. (-) heavy dust on the hair dryer (-) homeless on Waikiki beach staring at you when you're on the balcony Overall, I really like the staff, they were friendly and thoughtful, see below. The handling of the roach is disappointing. (+) Checkin process is smooth and nice (+) Room service delivers fast and friendly (+) They were able to find the roach and take it out of the room. I guess... that's a plus

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Service

    Service-4

    About to reopen to the world.......

    Reviewed by oahusquid x(Honolulu, Hawaii) on Oct 11, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    As Kamaaina, I have stayed here many times, both when it was the Pacific Beach Hotel, and now as the Alohilani Resort. As usual the staff is welcoming and professional. The thermostat in our ocean front room was not working. An efficient staff member had it fixed within 20 minutes. Also, the sliding door to the lanai is in need of repair or maintenance, as it is extremely difficult to slide open. I would also suggest a sign indicating the entrance for guest self parking. Practically every one asked the front desk employees about that. It would save guests and employees a lot of time. The views from our OCEAN FRONT room # 1122 were terrific, especially if you enjoy watching the surfers at Queens and Canoes. Be aware, the bathrooms are extremely small. Overall, I enjoyed my stay, and will definitely stay here again. Good luck to all the employees and staff. These past 6 months dealing with COVID have been difficult. IMUA!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    The best recovery ever!

    Reviewed by DebbieW264(Honolulu, Hawaii) on Oct 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed in the hotel for several nights while he recuperated from back surgery. From the time we arrived, we had exceptional service. Even with the restrictions in place due to Covid, the service was fabulous. We were assisted upon arrival with a wheelchair escort to the room and the GM helped transfer our luggage! We enjoyed room service delivery from Momosan and the Swell restaurant and the food arrived piping hot and yummy - both within about 30 minutes of ordering. I went to the pool while I took a break from my nursing duties and enjoyed several cocktails (nothing better than a tipsy nurse) and once again had exceptional service. We had several special requests for housekeeping including a microwave, extra towels and pillows, to name a few. Everything was delivered quickly and efficiently. Check the Alohilani out - you will not be disappointed!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    paradise

    Reviewed by angiegolo(new jersey) on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    partial ocean view that we enjoyed at night and in the mornings having breakfast in the balcony, and next to the waikiki beach with easy access also the kids loved the pool, good restaurants nearby...

    Beautiful Hotel - Ultimate Experience

    Reviewed by rorieyanaka(Honolulu, Hawaii) on Aug 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My fiance and I were cancelled at another hotel at the LAST MINUTE due to COVID where we were trying to have a small getaway before he deployed this fall. But the brave owners of the Alohilani Hotel stayed open at such crazy unknown times as this, and the staff at Alohilani were more than accommodating for us. They went out of their way to help us find a room and assist us with everything we needed such as parking and where to find food! The room we stayed in was immaculate - the cleanest room I have ever had in Waikiki as well as all common areas - spotless and the crew consistently cleaned every inch - everything smelled so wonderful. We were so fortunate to get the "ocean front" room and it was amazing! The view from the lanai was beautiful and exceeded every expectation I had. The hotel itself offers extremely tasteful decor throughout the lobby and shopping areas. The experience I had at this resort was one of the most relaxing, problem-free, and amazing weekends I've ever had. Kudos to the staff for being friendly and uplifting at such stressful darn times. 11/10 Recommend to those with travel plans to Oahu, as this hotel will NOT let you down. What a God-send relief to find this oasis in Waikiki. Highly recommended A+++++!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5