Sheraton Princess Kaiulani reviews
4591 TripAdvisor reviews
Kalani makes us very special!
B0bT88 (Thornton, Colorado) on Mar 17, 2024
Kalani at the pool makes us feel very special! We were asking him where to go for my ukelele lesson the next day, and he kindly gave us the location. Then he ask us to wait a minute, and he gave us beautiful leis which he had. made. How’s that for an Hawaiian aloha!!! Again, He truly made us very welcomed and special! Mahalo!
Excellent Location, Service & Value
MHirko (New York City, New York) on Mar 14, 2024
During this our return visit to Waikiki the Sheraton Princess did not disappoint. The staff were all very welcoming and ready to meet our needs. We did discover that the Tower is in the process of a complete interior renovation and so we are looking forward to returning next year!!
Great location, good front desk staff
Travel44889059240 on Mar 04, 2024
The staff were friendly and gave great customer service. The west facing older tower rooms were small and outdated. They need to be renovated and there was very little furniture in the room. Try to stay in the renovated tower rooms which are larger than the older rooms. The pool was nice. The hotel is in a great central location. The cost for this hotel is less than the other Mariott/Sheraton brands directly across the street on the ocean The elite continental breakfast was very good. The croissants and chocolate croissants were excellent.
Sheraton Kaiulani Convenient location and great value!
Westcoast G (Vancouver, Canada) on Mar 02, 2024
Convenient location across from the Moana Surfrider Walk across the road and you are at the best beach in Waikiki. The pool is small but it doesn't matter as the ocean is right in front of the hotel, no reason to use the pool, except to lounge and have a drink in the evening. Food was good, nice buffet , decent food in lounge as well. Live entertainer was nice in the pool lounge area. Some rooms have a great view overlooking the Moana Surfrider if you book a higher floor. Room service and housekeeping , friendly and excellent. Refrigerator and safe in room.
Exemplary ambassador
Chris T on Feb 24, 2024
Kalani from Sheraton Princess made us feel like ohana. He is a great example of making guests feel at home while on vacation. his daily greetings and advice on things to do and eat were excellent. He should be a mentor for future pool staff as he was great.