Ho‘olei at Grand Wailea

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 347 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful property, great amenities, 10 minute walk or shuttle to beach

    Reviewed by seisenstat() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from a week in a 3 bedroom deluxe 2 story ocean view villa. The unit had been remodeled and was gorgeous. Two of the three bedrooms had ample closet and drawer space, but the third room did not. Had trouble with the televisions working, and could not get the bbq grill on the patio to work. Positives are great patios upstairs and downstairs, beautiful finish out, large modern kitchen, garage for rental car, shuttle on call for rides to and from the Grand Wailea and anywhere in Wailea. Hoolei also has a good workout facility, nice pool, and great concierge staff. Cons are not on the beach, not all rooms have ample space, technical trouble with tv's and appliances, and not many activities are in Wailea. Most if not all snorkel trips leave from ports at least 30 minutes away, and ziplining was almost an hour away, so we were driving to and from Lahaina and Kaanapali most days for activity. If you want to stay in Wailea primarily, this resort is for you!

    Nice condos with Grand Wailea access

    Reviewed by luxevacationlover(New York City, New York) on Jan 03, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We enjoyed our family stay at Ho’olei over Christmas with Exclusive Resorts. The condo units were somewhat tired / not as luxurious as we might have hoped, but it was great to have the extra space, full kitchen, and patio with ocean views. The fitness facility was nice, and we really appreciated the complimentary shuttle service within Wailea (you do not need a car unless you plan on being very adventurous). The Grand Wailea pools were super crowded and not necessarily relaxing for adults, but our kids (5 and 8) loved the water slides and lazy river. The walking trail was also beautiful at sunset. Our other favorites in Wailea: Monkeypod Happy Hour, Luau at Marriott, and sunrise snorkel.

    THE PERFECT PLACE TO ENJOY WITH A GROUP

    Reviewed by johnnnita(Napa, California, United States) on Dec 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    By "group", I mean another couple or two or a family reunion gathering. In our case, we were extremely fortunate to be invited by a couple we've known on Oahu for many years. It was going to be the four of us spending three days. Since this was part of their "time share" program, for us, there was no charge other than our desire to thank our friends in other ways while there. Sadly, an unexpected family situation popped up at the last minute with them. So, we ended up spending three days all by ourselves in this HUGE accommodation. When we say "huge", we mean it. Like others who have described their accommodations, our unit was very similar. In particular, both the master living room and kitchen areas were expansive. The TVs were great! The outside balcony lanai was also plenty large with even a barbeque setup that we never used. However, you can really get great sunset/sunrise views from outside on balcony or just inside. The owners must have included every conceivable gadget and supply for the kitchen. There were so many gadgets, that we had to spend some time just to find those items we typically use. Also, we had to learn how to operate some of the items (ie. coffee maker w/o carafe; dishwasher). The garage was just the right size for our rental vehicle. Again, it was supplied with items we never used. We even had a "local host" provided. This person (Serkan) was very good at initially contacting us and orienting us to the unit. He even said to contact him during our entire stay if we needed anything else. So, we took him up on that when we had issues with some of the appliances. He wasn't quite as responsive during those events, but we figured it out on our own eventually. We also made contact with him upon departure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4

    MIXED FEELINGS

    Reviewed by RichCBostonMa_(Boston Ma.) on Dec 30, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for 5 days last week and have very mixed feelings. The property is huge with 9 pools, oceanfront access, restaurants, and other amenities and at first glance beautiful. As you begin to look around you can see that the property is in need of some simple but essential maintenance, and is clearly becoming well worn. The rooms are nice and bedding excellent providing a good night's sleep. Spacious bathrooms with separate toilet and shower were very nice. That's about it. The balcony was filthy and was never even swept during our stay and had some very well worn and soiled furniture which we removed. Passageways and entrances to rooms were also dirty and in need of general cleaning and paint. There are adult pools available, but finding chairs at any pool or at the beach was a daily challenge. The pools staff appeared put out at any request for beverages and they were not very available. Getting their attention was similar to hailing a cab in NYC. The beach is packed in with chairs side by side 4-5 rows up from the water and at least 100 across maybe 200. Umbrellas were provided by the very hard working pool staff. Only valet parking is available at $40 per day and guests are also assessed a $40 per day resort fee which in my mind is an act of larceny. Just these two items add $87.44 to your daily tab as they are subject to tax. The $46 per person breakfast buffet line is long and time-consuming and nothing special. We weren't crazy about this place and at $900-$1400 per night, there are better places in the area.

    Individual ratings:

    Service

    Service-3

    Value

    Value-3

    Family Vacation in Paradise

    Reviewed by lindas6fam() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took our entire family/friends- seven total to Maui and stayed in the luxurious two story condo's behind the Grand Wailea. It was the best relaxing trip ever! The condo with 3 bedrooms and 4 bathrooms was 3,100 square feet in a private gated area. What a beautiful place and also had a private pool for the guests. Will definitely return. Chrissy and Daisy at Innovar Homes.com were amazing to work with in setting up all our details.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5