Fiesta Americana Merida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2174 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent Stay at Fiesta Americana

    Reviewed by WisRiver(Metro Minneapolis-Saint Paul, Minnesota) on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had to spend the night in Merida before catching the early morning flight to Houston. Rather than stay closer to El Centro as we have done in the past, we decided to stay at the FA. We had an excellent stay. Our room was clean and well maintained. I liked the wide, well lit hallways. We have eaten at the FA in the past with friends, so we went out for dinner. We had the Saturday night buffet at the La Arboleda across Avenida Colon. There are numerous excellent restaurants within a ten minute walk. We had an easy time catching an early morning cab to the airport.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Exceeded Our Expectations!

    Reviewed by Randelwood(Lawrence, Kansas) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is Beautiful! We had seen the pictures online but it is even better in person. Our room was comfortable and clean. The staff was helpful and polite. We speak minimal spanish and it was not a problem to communicate, except for when my husband was trying to get them to put the american football game on in the bar. But, that's ok. The location is ideal. We were close enough to walk to Ku'uK for dinner and getting ubers around town was a breeze. I enjoyed the pool and hot tub one evening as well, which wasn't crowded at all. I had the hot tub all to myself! An added bonus is the shopping center on the lower level. We would absolutely stay here again!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Excellent Hotel in a Good Location

    Reviewed by EdS172(Oliver, Canada) on Mar 03, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We normally stay at a smaller property downtown but the Fiesta Americana was more convenient as we were arriving on an ADO bus at Paseo 60 late in the evening. The hotel was spotlessly clean. The room was nice, beds comfortable and amenities good. The room was also quiet. It is in a reasonable location, right on Paseo Montejo which has restaurants, bars, shops etc. It is also a block from Paseo 60 which also has a good collection of restaurants and shops. Checkin was straightforward and easy. We managed to obtain a very good price, lower than the usual rates posted for this hotel. We did not use the restaurant or bar so cannot comment on them. All in all, a good place to stay in Merida, expecially if you have limited Spanish and want a place that is similar to a US or Canadian hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-4

    Great experience at the spa this time

    Reviewed by natiserrabonett(Mexico City, Mexico) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I've been in this hotel for business twice in the last three months, the first time was a very good experience, but this time I have to add that I was at the spa twice as I had a very bad back pain and it was a great healing experience. Overall the hotel is very well and the food is remarkable good, the spa doesn't have amazing amenities or spaces, but the staff is very helpful, friendly and professional. I was taken care by two different ladies and both were absolutely professional and my pain was away at the end of my stay. I would only suggest isolating the cabins for the massages to a quiet place.

    A grand property

    Reviewed by Francis B(Miami Beach, Florida) on Feb 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is certainly a very attractive, even grand, hotel in many respects. Our room was comfortable and in excellent condition. We dined at the Yucatan restaurant, which though good, not the best Yucatan cuisine I’ve enjoyed. I found two instances of service to be less than 5 star quality: check-in was a bit slow and the valet-taxi service was less than stellar. In fact, it took about 10 minutes before we had a requested taxi. The valet person seemed distracted and did not speak clear English, which I found surprising in a property that must cater to a large American clientele.