Hyatt Regency Mérida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1558 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Hyatt remodeling/improving!

    Reviewed by Siel_Team(Houston, Texas) on Aug 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We have been staying at this Hyatt for over 20 years. The hotel was in need of an upgrade and I am very pleased with the progress! The rooms have been upgraded and the old carpet removed. They are clean and comfortable. The staff has always been "top-notch" and that has not changed. They go out of their way to welcome guests, and go beyond to make guests comfortable. The location is PRIME. We walked to Paseo Montejo and visited museums, ice cream and coffee shops. The city tour bus (Turibus) stops next door. I highly recommend!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Great Hotel

    Reviewed by Sidney S(Blumenau, Brazil) on Jul 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed for 6 days and It was great, nice staff, good rooms, clean, good options for breakfast and about 15 minutes by walk from dowtown. Price is ok, could be a little bit less and include breakfast ( I payed apart). Nevertheless, I highgly Recommend this hotel for families.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    The staff was very helpful and prompt when I had a question about the internet and the shower.

    Reviewed by Alan W(Merida, Mexico) on Jun 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am a member of the Hyatt Club so I get to use the pool when I want. Among the many discounts, I get a free night at the Hyatt. Alas I chose April 30 as the date of my stay. May Day is a big deal here so I was awoken by loud speakers on the street below at 7:00 AM. My room was updated and the bed was incredibly comfortable with lots of pillows.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Good location!

    Reviewed by yvetteross(Mexico City, Mexico) on May 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent location! Very comfortable to get around and visit different sites in a walking distance. The staff was very friendly and useful, the hotel is clean and has a very nice atmosphere. Breakfast buffet is very good.

    A little faded but very pleasant.

    Reviewed by Leslie B(London, United Kingdom) on May 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel has seen better days and is now somewhat faded. Nevertheless the room and bathroom were spacious and the staff very pleasant and helpful. The breakfast is plentiful but of middling quality. The hotel is well sited and a short ride from the centre, coach station and airport. Overall good value for money and recommended.

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