Hotel Reef Yucatan

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 323 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-3.5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Beach Vacation:Relax and unwind with kindest people in Mexico

    Reviewed by Roving779993() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I loved my beachfront room. Sandy Beach with a lot of seashells and visible fish near shore. Beach and poolside service by staff who are calm and positive. Best activities are kayaking and baby sea turtle release.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    great place to stay

    Reviewed by Karen S() on Jul 31, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed here July 2019 and it was very nice, the people are amazing. The food could have been better but I believe they use traditional food. I figured out I'm not a fan of Yucatans food. If you are considering staying at this location do have in mind it is a long trip to get to Progresso about 40 min/ $410 peso uber ride and then another 30 ~ min ride to get to Merida. That can be in a taxi for about $200 pesos or try one of the buses or vans they charge about $19-22 pesos. The rooms where very clean, the air conditioning worked - thankfully ! and the activities offered were fun. Great place for families not so much for younger single crowd.

    Carnival Excursion

    Reviewed by Rancor418(Mandeville, Louisiana) on Jun 29, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Decided on this excursion from Carnival Cruises. There is a 40 minute ride from the docks to this location. This place is pretty nice and for an all exclusive resort, it was empty. Carnival had three bus loads of people dropped off so there was close to 120 of us total. The food was not bad. I did wait until late to eat so I missed out on a few things but that's on me, not Hotel Reef. The service was great. The waiters were walking around non stop fetching drinks for everyone. The drinks were very weak. I saw them watering down the liquor once when I went to eat. I'm not every surprised at that in Mexico though. Not sure I would do this one again but we had fun while we were there.

    Day at the beach!

    Reviewed by Shane M() on Jun 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had heard not to get off of the boat at Progreso but decided at last minute to book this excursion with 6 of our friends and are thrilled that we did so! It was perfect. It was a RELAXING, all inclusive day. Great food, great drinks, hammocks, beautiful water, excellent staff and and a comfortable charter bus ride to the beach. We also had a very cheap great massage in the shade on the beach! Book this trip, relax, and enjoy!

    Loved it!

    Reviewed by Livelaughlovebeach() on Mar 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is very clean and well kept. The staff are so friendly. I have some food allergies and the chef made me special meals which were amazing in flavour. He totally went above and beyond (Alejandro was his name). The room was well kept. The air conditioning worked great. Not sure why the hotel has negative reviews. The only negative was the restaurant hours and snack bar and bar hours. The snack bar should be open earlier. So when the restaurant closes there’s something to eat. And maybe even keeping it open until 5 or 6. If tourists come from Canada or the USA. Dinner time is typically 5 or 6. The restaurant is closed from 5-7. Personally I think closing from 4-6 is better. Also the bar should be open from 10 am. I feel the hours are not the greatest for the resting and bar.