Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 899 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Celebration

    Reviewed by Shandaman51() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thanks to all the staff at the Jewel Grande for making our anniversery fantastic. A special shout out to Javan the Entertainer, Ricardo and Alex in the lobby bar and our Butlers Ronald and Dean. We had a diverse group (18-67) and there was something for everyone.

    Great 1st trip to Jamaica!

    Reviewed by Darian2001(Austell, Georgia) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent a week at the Jewel Grande Montego Bay. I had a great experience! The food was excellent, rooms are really clean, and the staff is amazing! Javan made sure we had a great time at the pool. He made the games fun and kept everyone engaged. I will be visiting again!

    Best all inclusive we have stayed

    Reviewed by Kayshollen() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed over Labor Day week and had the most amazing, relaxing trip ever. There is something for everyone at all hours of the day- endless activities, fun entertainment, great drinks and food. What really made our visit was the people- the happiest, most friendly, and accommodating people in the world work at this resort. We were actually so sad to leave - I even cried when our favorite bartender Gary gave me a hug goodbye! He had a chocolate martini waiting for me every night when I showed up at the bar- and after several rounds of dominos (and learning how to play the Jamaican way) he is one of my favorite people there. I read several negative reviews before arriving at Jewel Grande and was a little nervous. We stayed for a week, and I have to say almost none of the complaints I read were true apart from the Tepanyaki restaurant being very warm (it’s a separate building with no AC so just dress cool and you’ll be fine), and there is a lot of seaweed in the water but that’s not the resort’s fault- they work overtime to clear it and keep the beaches pristine. A few VIPS from our trip: Damian at moonstone Kevin fitness instructor (water aerobics so fun each day) Ricardo and Gary at lobby bar Tafari entertainment (kept the entertainment going all day and evening- not sure when he sleeps because he’s always there killing it!) Jason at steakhouse Aubrey at waves Shannique, Soroyal, Ackeem and Antony at spa Daniella and Jodie Ann cocktail waitresses (had a consistent cocktail my entire trip thanks to these ladies!) Serron moonstone chef - great bruschetta

    My best experience so far

    Reviewed by Chankashvi() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ever single staff member I engaged with was very friendly. The food at the buffet and had a wide variety and even the gluten free and vegetarian options were delicious. The pool and spas were always clean and clear. I cannot wait to go back next year. Everything was great!

    Loved it

    Reviewed by ezfish(Austin, Texas) on Sep 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Solo trip to link with 20+ friends for a birthday party in Sept 2019. Loved it. NO more than 15 mins from the airport. Beautiful property that the staff spends enormous time and effort upkeeping. The Landscaping was serene. The beach and pools were beautiful. Plenty to do on property. Leave if you like, I didn't. ( pro tip...no need to go into hip strip for souvenirs, Hotel gift shop and airport have plenty of selection) Food was good. Find your favorite dishes in whatever restaurant and repeat them. Room was gorgeous, AC nice and cool, housekeeping outstanding, gym small, but had plenty of equipment. Spa looked nice. Multiple restaurants, coffee bars, pool bars, and smoothie bars. A gift shop well stocked on property. Staff was amazing ( minus which ever concierge quoted me a $300 one way airport taxi ride ( $25 with multiple transport services is the actual amount). I chose to ignore that advice). To sincerely thank and name a few of my favorite staff, and there were so , so many more that I could not recall their names or only had brief interaction, I would like to thank Linford, Ricardo, Gary, Maxine, Julianne, Trishell, Roge, Odane, Marva, Moyan, Moya, Kerry Anne, Marsha, Sacha, Dominque, Sania, and management. Your staff are amazing and work so hard. Your training and leadership seem to be effective. I would return without hesitation. I know the entire birthday entourage feels the same way. Thank You all so very much! Fish