Royal Decameron Club Caribbean

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 4599 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    AVOID

    Reviewed by KM01110(Grantham, United Kingdom) on May 04, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I have a holiday booked for beginning of June. The phone line for the hotel is dead. Makes you wonder if they are actually planning on opening again. When we phoned the Decameron group they refused to speak to us and said we need to communicate by email. I have sent several emails and not had any meaningful response. I have my wedding booked at the hotel and only wanted an idea of whether it might go ahead and to confirm the documentation that they’d need at the end of this week if it does go ahead. Communication is very poor so don’t book your holiday or wedding with them. We booked our wedding abroad thinking it’d be less stressful but the poor organisation at this hotel has made it the opposite.

    Vacation crisis

    Reviewed by terrodet() on Feb 07, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    So apparently Decameron is advertising that they are open/soonto be open. FALSE ADVERTS!!!!!. I laid for s vacation in full that up until.now I've not gotten to stay nor been updated, nor even been given or offered a refund. They have not one day reached out to explain what is happening. Yet still they are advertising to take your money and hold you hostage. I've made comments on their Facebook page and they have since blocked me because I speak up. I wouldn't encourage anybody to take their hard earned money and book with them no time soon. They have been severely dishonest, and frustrating and downright ruthless to paying clients. One this is for sure, they will be getting no business from me ever again, and they money they have held hostage for me that I've worked hard for, is only the beginning to the firestorm coming to them very soon.

    Royal Decameron

    Reviewed by 991carlyo() on Aug 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lovely hotel and staff make you feel very much welcome! Would love to come and stay here again! Halloween was just amazing! The food is always on great plus you have 3 bars and 2 pools so you can choose to either relax in the quiet pool area or chill and watch the entertainment from the main pool. Also the garden staff are able to chop down fresh coconuts if you desire to

    Amazing Amazing Amazing

    Reviewed by shaniet2015(Leicester, United Kingdom) on May 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in November 2020 what an amazing place. we stayed in one of the cottages and it was beautiful, we had everything thing we needed and the housekeeping staff was brilliant nothing was too much. The food was fantastic with so much choice and cooked to an excellent standard. the drinks were plentiful and the cocktails we very good especially Rock your boat it most certainly did that. The staff were friendly and bubbly and always happy to make your stay fun. The beaches were beautifully clean and well kept. Such fun but relaxing place to go and we can't wait to be back. THANK YOU ALL for such a wonderful stay. see you in November hopefully

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Fab location & buffet food

    Reviewed by akelly1712(Northampton, United Kingdom) on Apr 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Lots of postives about this hotel: Lovely beach & pool areas Great evening entertainment Good buffet selection and quality (for a 3*) Free tennis coaching Location great for having a wander outside the grounds or being brave and catching bus into Montego Bay or Dunns River Falls Sea lovely & warm Sunbeds plentiful in August The not so positive: Shop is VERY expensive, so take your own buckets/spades, beach balls etc. (It seems local shops aren't allowed to sell such things so the hotel(s) have a monopoly) Pina Colada etc. was served ALCOHOL FREE unless you asked for it! Beer defo not Red Stripe - it was far weaker/flatter Service is very slow - bar, clearing tables etc. No tea/coffee facilities in the room

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-3