Sandals Negril Beach Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7033 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    BEST PLACE IN JAMAICA

    Reviewed by Will G() on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Second time here and my Fiance and I had an amazing experience. Keeva and Renner (aka Moses) made us feel welcomed like family and helped us with all the water sport activities. They made everything so much fun and exciting. By far the best two guys on the resort to meet. Dean was the best guy to ask for a drink, I recommend the Steel Bottom. Chris was also a friendly guy to talk to at the Piano Bar as well. Keron, Willby, and Oneil did and awesome job taking photos of my Fiance and I and were a blast to deal with. Lastly another special thanks to Moses and Keeva for everything they did for us on our trip, they definitely made it a trip and experience we will never forget. We will absolutely come back to the resort just because of them. The only recommendation I have is specifically for the resort management and for whoever is in charge of the rules. The employees at the resort SHOULD BE allowed to accept any kind of cash tips, donations, gratitude or whatever you'd like to call it for the amazing services and professionalism they provide. Thanks again to the friends we got to see again and to the new ones we made. Can't wait to come back and see you all. Respect.

    Thank you Sandal Negril!

    Reviewed by mrmojo2014(Quebec, Canada) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best times at Sandals Negril! Five star all across, names we can remember, Oniiel from photographie, Jamie at the best pizza place, Bella Napoli, and Dwight who got me Jamaican patties! Chevone,from loyalty department,wish I could remember all your names. All amazing! Whoever took care of our room #5205 between December 08-15 2019, what an amazing job! Never had to ask for anything,it was always perfect. Great talk with David,the GM! We will be back! Sandals is the best, Emerald member and nothing else compares!

    Fabulous Visit

    Reviewed by Mark D(St. Paul, MN, United States) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first time at a Sandals resort and we loved our time there. The weather was fabulous (sunny and mid 80s everyday). All the staff at the resort were incredibly friendly. Besides enjoying ourselves on the beach, we did a couples massage and a private dinner on the beach. We went snorkling three times and visited Rick's Cafe (a must) twice, including one 30 foot jump off the Cafe's cliff. We had such a good time we booked our Sandals visit for next year before we left.

    Great return to Sandals after almost 20 years!

    Reviewed by Stressed2(Fairfield, Connecticut) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had such a good trip to Negril that we re-booked for 2020 before we left! We had the crystal lagoon beachfront 1br butler suite. Sean and Donato were amazing! Coffee and continental bkfst brought to the patio at 7am each day. Then a prime spot on the beach was set up with towels, cooler of water and beers and floats for the ocean of course! Then surprise drinks were always brought out to try...them the Jamaican patties before lunch... yummy! We had room 6106 and the restaurant was “in the way” but was barely noticeable. We had a great ocean view. We did have a problem with the toilet for three days in a row but the butler manager made sure it was fixed and bonus points were received for a future stay. Food was fine. We went to the return guests dinner - had the best food of the trip 4 course dinner - surf and turf with lobster but was very boring listening to all of the guests get a certificate for staying a certain number of nights. Just not for us. We loved the watersports - snorkel trips, hobie cats, tubing, etc. ocean was much warmer than the pools - we only went to the main pool twice. Very loud, music all afternoon. Tip - we brought Tervis tumblers - keeps the drinks colder and also fit in the drink holders in the round ocean floats. We walked the 1.3 miles to Beaches on a morning walk/run. It does have a larger roped off beach section but we didn’t stay there to try it out. We loved the sandals beach just fine! Tip for massages- there is a massage hut right past the sandals property and they were charging less than $80 for a deep tissue massage. We didn’t have time to try her but we regret not doing so. Great relaxing vacation!!

    Great place, but an unfortunate pool surprise!

    Reviewed by mgroves1979() on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We really enjoyed our stay at Sandals Negril. Staff was VERY friendly, the place was clean and beautiful, drinks and food were plentiful, there were lots of opportunities to do little activities here and there to break up the time spent just laying on the beach. Our room was spacious and clean. We went with the butler service, which was fantastic. Theda and Gawain took excellent care of us and made sure we were never without a drink or a bite to eat in our hand. Security was good at keeping vendors and folks moving along the beach (I guess it's impossible to completely close the beach to them). It takes a little getting used to ignoring the little whistles and hoots and things they use to try and get your attention. One guy was particularly annoying about it, but when I called him out directly, told him I was never going to be interested in buying anything from him, and asked that he leave me alone, he never approached me again for the rest of the week. Some other staff that deserve special recognition are Martin the photographer, who took some great shots for us, but wasn't too intrusive while we were just hanging around, and Keva, who worked at the water sports area and was awesome. He took me out sailing a Hobie Cat and taught me a ton. A great teacher and all around good guy. Someone should give him a raise! The only reason I didn't give the resort a 5/5 rating was that the main pool was out of commission for major repairs while we were there. They did not mention it at all when booking and it was an unfortunate surprise when we arrived. They did not offer any sort of compensation for missing out on one of the main attractions of the resort, which I was pretty disappointed in. Overall, we really enjoyed it. My wife and I don't do a lot of big trips like this. We have a lot of kids and getting away for a week is hard. However, we felt this was totally worth it. Great food, great entertainment, great staff, not so great pool situation, but all in all, we loved it.