Beaches Ocho Rios - A Spa, Golf & Waterpark Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5145 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Don’t go save your money!

    Reviewed by MRCrum(Bridgeport, Ohio) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I would never recommend this resort! Their rooms are very out dated & our room was dirty! I asked the front deck to sweep our room 3 times & it was never done! It’s all about Sesame Street & you are paying for the Sesame Street license.

    BAD

    Reviewed by RobertC5618() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My first experience was a bad experience. I go into the elevator, push the button for me floor and the elevator goes black. This happened multiple times. I use a sleep apnea machine. I go to plug it in and there are no outlets visible in the room. I had to go to the front desk 6 times during a two hour period to attain an extension cord. The night people at the desk just kept informing me that they are working on it. I had to run my clothes through the washing machine and dryer twice because they didn't work properly. There are constant tripping hazards, the certain area where the hold their functions have arms that are only about 2 inches above the other levels. If you aren't aware of these, you are going to trip over them. The general staff was ABSOLUTELY GREAT, unfortunately the same can't be said about the management staff. They are unable to follow through on the tasks that you need.

    Exceptional Experience

    Reviewed by ThatsTheWaveMon() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    There is not much you can say bad about this place. Beach was a but disappointing, private, but man made. The activities and entertainment inside the resort made up for it though. A daily agenda lets you plan ahead with nightly entertainment and things you can do throughout the day. Not to mention the inclusive mini excursion options like banana boat rides and snorkeling. The best element of this particular resort in Jamaica was the consistent excellent service of many staff members, which I'd like to explicitly point out. Davion - One of the servers, notably at the Italian restaurant, was very friendly and attentive, consistently noticing us and catching up with us at various locations in the resort. Alex - I believe there were many others with this name but this guy was very active and everywhere. Spoke to us on the poolside and near the aqua center. Made sure we were having fun and made accomodations as needed. Jerome and Dillon- Jerome was very encouraging allowing a couple of us to enjoy a ride on the sailboat. Dillon helped with selections at the Bayside Restaurant and was persistent to ensure we were happy. MOST EXCEPTIONAL AND NOTABLE: Tamara (bartender) - One of the nicest people we met in Jamaica and daily she recognized us enjoying activities at the resort. Spoke with us on several occasions throughout our week here and definitely knew who we were. At the Italian buffet, italian restaurant, and while taking orders on the poolside she was always hard at work and allowed our group to try to a variety of drinks here. Cannot explain how well she was with all people and how efficient she was, seemingly stress free. Maydean - Our server at the French restaurant in Beaches Ocho Rios. Maydean took photos for our group, spoke with us, and was extremely attentive and made our dinner very much enjoyable. She had great energy and was also very good at providing fast service for us. Alecia - Finally, Alecia was so much fun to have at several locations throughout the resort and always had a smile on her face. Additionally, she did a magnificent job in serving at the candlelight dinner on the beach on 10/17. Overall, we couldn't be more grateful for her and definitely got the service we paid for.

    Wedding Anniversary

    Reviewed by 574wesley() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    this was the second time we have traveled and stayed at one of the Beaches Resorts , we expected good service and great accommodations. we received great service plus great food and great staff, Cordella and Alex,Shamara are a few of the staff members. We had a great time and lots of fun

    Our 2nd Trip back was just as amazing as our 1st!

    Reviewed by MARihopkins() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned last week from what is my family’s second trip back to this resort (10/5-10/10). Our first trip was during the busy season in July and was 10 days. I wanted to point out some of the differences in season, which are few, and then speak about our second time experience. Differences: A lot less people were at the resort at any given time during our stay. There were no wait times at any of the restaurants. The beach was extremely quiet and there was no waiting for a lot of the beach activities like kayaking, paddle boarding, banana boat and none of the snorkel sessions were ever filled. The main pool always had open chairs from early morning, mid-day and around dinner. There were no lines for the water slides. The sun did rise later and set earlier and there were more mosquitoes then in July, however we took full advantage of the OFF spray that was provided in our room, whereas in July we never used it. It rained the day we arrived but after that, sunny, clear blue skies, warm calm waters and just perfection. My family and I love the beach and it is where we spend all of our day from 8:00 AM till 5:00 PM, when the aqua sports close. With it being so quiet and less people we took full advantage of everything all day, every day! We rented a beach cabana for the week and were greeted every morning by Dushane and Neil, our cabana attendants! They remembered us from our last stay and knew what we liked to drink, when we liked to order lunch and even our 7yo daughter’s favorite drink! They were so attentive and had everything set up every morning for us! Thanks to them our quick stay was memorable. We never had to leave the beach for anything! We also spent a lot of time with the aqua staff snorkeling with Sheldon (truly the best, most patient and knowledgeable snorkeler on their staff). Banana boating with Roneil, Jerome, and Demetrius. Lots of donuts and laughs. We went out on the hobbie cats with Alex and Dania, our water taxis as we came to call it! Glass bottom boat rides with Kemar, who always shares great info about the reef and how it is doing. Also wanted to thank Casine from the aqua shop for helping us out with purchases we have made and for checking in on our daughter as she loves to play in the sand all day long. Casine's has a bright and bubbly attitude and is sure to make everyone smile, even a moody 7yo! We visited Neptune’s twice and had Sheldon serve us BOTH times and he was amazing. We went to the Venetian and had fantastic service from Davion, who sold us the bottles of wine, thanks Davion! We ate at the pop up restaurant, Out of the Blue, and had some local cuisine. Just amazing and so glad we got there on this trip. The Bayside was great for breakfast and all of us found something different to eat each morning. Have to say that Shantollee at the Bayside and the BBQ park is a gem! Her smile and attitude is infectious. We had the pleasure of attending the Loyalty dinner on the trip. It was spectacular. From the kids corner, to the cocktail hour, to the main dinner. My family and I felt like our loyalty to this brand is appreciated. I also had the opportunity to speak with the hotel GM, Charles. It was so nice to chat freely with him about the resort, the staff, and any concerns we may have had. He cares a lot about how the property is run and wants people to be happy. Our room was cleaned daily and the turn down service at night was great as well. Loved coming back to the room later at night to a freshly turned down bed, the next day’s daily happenings paper, and fresh clean bath towels. We stayed in room 1210 and had a lovely view of the ocean and gardens. We love this building and on our last stay we were in 1110, right below 1210, so it was perfect. I would walk to get a cup of coffee first thig in the morning and hang out on the patio till everyone woke up! No issues with the check in or check out process. All was smooth and iPads were working. We checked in and went right to the beach. When we checked out our ride was ready and waiting. Yes the 2 hour drive can be tedious but we planned for it, bringing snacks and water with us. We felt/feel like family at BOR. From the moment we stepped foot on the property the staff remembered us from our last visit. They all “welcomed us home”. Everyone every morning greeted us with smiles and asked if we were good. The wait staff remembered some of our special requests and the restaurants are so accommodating. The food is always amazing and so much to choose from. The wine list (we bought 2 bottles) was extensive and had a wide variety. Yes it is extra and the house wines are great too, we just wanted to splurge on ourselves. We booked yet another vacation while on property with Nikay, who we like to think of as our personal Beaches booking agent. We have now booked 4 vacations in total with her. When we walk in we just give her the dates, she knows the room we love and what we need and gives us a quote and when she sees a better deal she presents us with that quote too! Just amazing plus my daughter just loves to hang out in the office with the manager Latoya, who on numerous occasions occupied our daughter so that we can book more vacations! We are so grateful to her for that and the friendship we have with the loyalty team. Overall we love the layout of this resort. It works for us. The beach is small but quiet and PRIVATE. The fact that we need to climb stairs is not issue for our family, just our daily exercise after overindulging on the beach all day long. The food is amazing and suits all of our needs. The staff is friendly and always willing to help whenever and wherever. The room was spacious, clean and updated. The property itself is truly beautiful. The nightly entertainment will keep you laughing, thanks to Orville!!! We have given thought and have booked the other 2 Beaches properties, however after talking several times with Nikay and seeing how much we like the layout of BOR we find coming back here time after time meets our family vacation needs…. We cannot wait to come back in May of 2020. The countdown has already begun! One other item of note is that the Sandals/Beaches lounge in the MBJ airport is currently under construction and is closed. The resort was actually unaware of this. Luckily we were not impacted because our shuttle ride was ready when we got there. It sounds like construction should be done by the end of the year, so plan accordingly if travelling before then!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5