Moon Palace Jamaica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2841 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Jamaica Vacation

    Reviewed by 193tyannar(New Orleans, United States) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful, the rooms were very nice. But I cant say enough about the amazing staff. I have been to a number of different resorts and hotels and in other countries and throughout the US and they were hands down the most amazing. From the wait staff, bartenders, bell men and vacation planners. To name a few Odain and Sabrina from the lobby bar. Santana outside at the pool. Not to leave anyone out the service there was exceptional!! Will definitely return!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Best Vaca Everrr

    Reviewed by Diana_Goldman() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone at the Moon palace in Jamaica were so friendly and nice. Yahshawn, Tamally, and Austin were super fun to hang out with, as they included everyone and made the vball, soccer and dancing fun. I def would come here again and hang with them again and I advise that everyone should get to know them too! Yahshawn Tamally Austin

    Romantic Dinner

    Reviewed by Judi K() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were undecided about having the romantic dinner because lobster is out of season and the turf was not a filet type steak. We decided to try it anyway for the ambiance. They also made an accommodation for the dessert because neither of us care for white chocolate. The meal truly surprised us! The jumbo shrimp were sumptuous, being seasoned and cooked perfectly. The turf, which was a short rib, was the best part of the meal. We would have to take it above outstanding. The flavor was over the top and the meat was so tender you could cut it with a fork. We have to give our chef Otis very high compliments!

    Beautiful resort, wonderful helpful staff.

    Reviewed by DayTrip715061(Oswego, New York) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Moon palace, jamaica. Very clean, beautiful landscaping. Employees are very kind and helpful. They love to interact with the guests and are very funny. Love the Gondola Italian restaurant! Rooms are spacious and nicely done. Several pool areas and nice beach.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-5

    Family Holiday

    Reviewed by Sonburg() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Am currently at the Moon Palace final day today. The staff are unbelievable. Both Khaeel and Simone from the entertainment team are fab with the kids and occupy them allday. David at the pool with the slide is fantastic and so happy. The food resort is stunning and overall a fab hotel.

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