Holiday Inn & Suites Orlando SW Celebration Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2045 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Thanks!!! For leaving someone’s shaved pubes on the shower wall...

    Reviewed by DrewMoore6816() on Jul 21, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Getting the water ready for my son to take a shower after checking-in and I look over and see shaved pubic hairs on the wall... Great! Can’t wait to see how the rest of the room is :) Hopefully it’s not as bad as it smells.

    Nice hotel great service

    Reviewed by mustaffal2020() on Jul 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    will def stay again. Friendly and helpful front desk staff. Room was very nice and clean and had good value. Front desk attendant helped me with a last minute reservation that I and made for the wrong day in haste.

    Awesome stay!!!

    Reviewed by stevenmc2010() on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took a mini vacation at this location from July 6th through the 8th. We arrived an hour before check-in time but were allowed to get our room early. From the time we arrived until we left, the staff was friendly, polite and went over and above to assure we would have a great stay. Not all the amenities were open due to COVID, but it was no big deal for us and completely understandable. But the pool was open and we took advantage of it a few times. Everything in the hotel - from the lobby, to the pool area, to our room was very clean. The only minor problem we had was the stopper in the tub was broken, which wasn’t a big deal, and my wife told them it was broken and they offered to move us to a different room. Like I said, it wasn’t a biggie so we didn’t take the other room, but the fact that they offered us a different room over a minor thing like that shows how they value their customers and how they do everything they can to make sure your stay is awesome. We will definitely stay here again when we’re in the area! Thank you Holiday Inn Celebration for the great stay and the incredible staff!!!

    Area needs to get better

    Reviewed by tommycash1982(Madison, Indiana) on Jul 09, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel was fine, except we smelled pot on our floor and in the lobby (skunky weed smell). I don’t mind that you do that, but I don’t want to smell tobacco smoke or pot smoke in my hotel. The area is still going a little downhill, but hopefully it picks up. They are cleaning up Celebration right now, so this area seems next.

    Shady business

    Reviewed by explicitg() on Jul 05, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Me and my girlfriend stayed at this holiday Inn and the GM Daver or whatever his name is overcharged our card.. when I confronted him about it he had the nerve to have an attitude and was quick to dismiss our complaint knowing he had overcharged us..we had to call the bank at front desk to prove he was lying and suddenly he saw the overcharge and asked that it be released.. overall I think this place needs new management because that creep working here is a Shady crook and definitely stealing ppl money if you let him get away with it.. Watch your money while staying here ppl!!