Loews Portofino Bay Hotel at Universal Orlando™ reviews
8488 TripAdvisor reviews
Disappointed
Marion M (Bishopbriggs, United Kingdom) on Mar 19, 2024
Having just arrived at the hotel I was disappointed at our view which was of a building site. We checked in, went to our room only to find a paper cup full of cigarette butts on the patio table. The patio floor has butts there too. We gave the cup to the receptionist on our way out. As we excited the car park, we came around the bend and were nearly hit by a dumper truck. The driver looked at us as if we had done something wrong. I would expect higher standards from a basic motel never mind this place which must be the most expensive in Orlando. We are only here for one day as we are staying in Cape Coral on vacation.
Comfortable and Pleasant
T7145KCmh on Mar 15, 2024
Even with construction, we enjoyed our stay. We went to the parks or the pool during the daytime, so the noise from renovations didn’t bother us. We found our room to be very quiet at night and the king bed was comfortable. The vibe in the evening on the plaza and by the pool in the daytime was very pleasant. One minor complaint was seeing trash from the day before around the poolside. We enjoyed a tasty Italian dinner on the patio at BICE and decent sub sandwiches from the hotel. Good food was a welcome treat after eating poorly prepared food inside Universal. We’d stay here again.
Pleasant stay at Portofino Bay Universal
mhr98 (Nashville, Tennessee) on Mar 15, 2024
We had a lovely stay here. Staff was all very good, lots of dining options. Starbucks on property is a plus. Beds were very comfortable and the bathroom was huge! You get an Express pass for the parks which cuts your wait times for rides in half. Boat to and from the parks was quick and easy (15 min) but the walking path was also really pretty. Construction at the hotel is significant but if you request a room in the West wing you can avoid it being right outside your window. It’s loud in the outside harbor area but unless you’re staying at the property all day it’s manageable. It will be an even better property once the renovations are done.
A unique and beautiful stay in Portofino bay
atyagi13 (Bengaluru, India) on Mar 14, 2024
Excellent hotel , especially the view upfront and the room service. It was a shame that one part of the front building was under maintenance but still the view and the option of boat ride to other parts of Universal is an excellent option. Overall a very good stay
My go-to hotel
JoyyyceSilva66 (Tampa, Florida) on Mar 13, 2024
My go-to hotel when coming to Universal Studio. The place is great, very beautiful. Lovely vibe, clean, colourful. The kids absolutely love it. You feel like you're in Italy ! Room was clean as always, very convenient and decent staff. The prices are getting horribly high tho...