Meliá Orlando Suite Hotel

Our stay was flawless! The moment we checked in, Nicole gave us the best first impression with her smile and friendly demeanor! We travel a lot and have experienced a lot of front desk staff. She is by far the best! The suite had a large fridge with some snacks for purchase and a table, couch and balcony facing the beautiful pool area. The pool view is the best view here. The bed was comfy with nice bedding. Checking out was flawless, as well! Eliana was very helpful with the business center, helping me get something printed and checking us out. We will definitely be back!

All the employee was very friendly, considerate, always smiling, love their attitude which was very respectful and helpful. I would recommend this hotel to my friends and families if they go to Florida

Equip the suites with better kitchen utensils. Add more drinking glasses. When the dishwasher is half full there are no more dishes or glasses to work with. It is bare bones and we were there for 10 days.

Six times we have visited this hotel over the years with our family, as you can guess we love it here.. The staff, the location, the food, the facilities, all first class. Looking forward to our next visit in October..Special mention to Pablo & his team..Thank you.

The pros are that we had a one-bedroom suite and we saved money by eating breakfast/lunch at the hotel. The pool area was nice, although we really didn’t use it. The suite was very clean. Outside of the front end staff, who were horribly rude, the rest of the staff were all very lovely, especially housekeeping. The room also had a big balcony that we made good use of. It’s super odd that the hotel offers kitchens, but then doesn’t have supplies that would make sense – like tea towels. We phoned and asked housekeeping for tea towels and they brought us more regular bath towels. The kitchen, generally speaking, was poorly stocked. They offered the tiniest little two cup coffee maker, which was ridiculous. There were only 2 dining chairs, so nonsensical if you have more than two people staying. The water pressure in the shower was terrible. Just non-existent. The suite had little to no personality. There was a giant mirror in the dining/living area and one painting in the bathroom and that was the only effort at décor. There was one nice young man at the front desk, otherwise as a whole the front desk staff were pretty unpleasant. One woman in particular, Coraly, was the rudest customer service employee I’ve ever encountered at a hotel. She must be related to the manager or someone at the hotel because there’s no way she could be as rude and condescending as she was to us and still have a job otherwise. As I noted above, the rest of the staff – bar, restaurant, conference, housekeeping, grounds people were all lovely. So, my overall assessment was that it was an okay stay, but we wouldn’t return. There’s too much choice and the front end staff were a huge turn off.