Meliá Orlando Suite Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3035 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Classy, comfortable, convenient. Melia is the place to stay!.

    Reviewed by Miamimickey72(FLORIDA) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I last stayed at the Melia 10 years ago. I am so glad I did it again. I come to Orlando once a month and this was a Solo trip. But I wanted to treat myself to a nice place and Melia checked off all them boxes. CHECK IN/OUT: I arrived at 7PM and they quickly helped get me check in so I can relax and start my weekend. Staff is super friendly and care. They made sure I had the right room on the right floor to make sure my stay was pleasant. Lobby has the same layout as I remembered, beautiful, classy, and inviting. Walking to our room, the hallway is clean and smells fresh! SUITE: I had a 1-bedroom suite (#206). Comfortable modern and LARGE!!! Full kitchen. Bathroom is large with amazing shower head…which is great after a long day at the parks. Living room is nice and modern. Bedroom has king bed with great soft linens and soft bed and pillows. Large closets and plenty or storage. *** Yes, as some reviews have stated, you can see nicks and wear on some of the furniture in the room. But everything works and is clean. So it really did not bother me at all. Balcony is a huge plus. Love to sit out there and enjoy the cool Florida mornings. POOL: A lot of chairs to use and they have towels. Also a small mini golf in the center island along with a basketball hoop and volleyball….all in the pool. Great to keep kids busy. 360 American Bistro: I ordered room service and had their pizza. AMAZING!!!! Delivered fast, hot, and priced right. I also did their breakfast buffet one of the mornings. Priced right and has all you need to start your day. Including Gluten Free options. Friday night they had music and the bar had a vibe going on. Great place to sit and have a drink. LOCATION: Melia is minutes from highway to Disney Parks. Tons of restaurants in the area and Town Center in Celebration (Melia has complimentary transport to Town Center or bicycles) STAFF: Everywhere I went on property, every one greeted me and made me feel like a rock star. It really makes a different when the staff cares that your stay is a great one. I did not have housekeeping service on the 3-night stay as I really did not need it. But they did ask me when they saw me If I needed anything. On the final night, my door stopped working and I was unable to get into the room. Nicole at the front desk got a tech guy to my room and they had it fixed within 10min. Quick. Simple. Easy. OVERALL: Melia Celebration is amazing. Love the artsy vibe with all the art around the property. Modern meets comfort. Top notch customer service. I visit Orlando monthly and will definitely be staying here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Exceptional service begins with exceptional people

    Reviewed by MatthewandKourtney(Gainesville, Florida) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The weekend of Oct 19th our group had the pleasant experience of staying at Meliá Orlando for during a national medical conference. We had 15 group members stay during the weekend including myself and your team provided a great experience. The front desk staff, Asmaa and Adam were eager to help accommodate any changes and provided excellent service. The rooms were very clean and meticulously organized. Every staff member greeted us with a smile and extended assistance at every encounter. I am positive that the hard work your team puts forth in providing an excellent experience convinced our group members to return to Meliá Orlando for our future events.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Found my Home away from Home

    Reviewed by leslianna() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel! Very clean with friendly staff. They really go out of their way to provide excellent customer service. They also shut down the beautiful pool at a specific time so you can enjoy the view without all of the late night noise. I highly recommend Melia. The staff is truly the reason we return. Our last trip was last minute and we were having trouble securing a room. Melia was the only we wanted to stay. I reached out via email and Aryelit Velardes emailed me back same night with a promise of a room that weekend. While on site my son and I saw some staff taking a photo together. They greeted us and he chatted them up for a min. They invited him to take a picture with them he was so happy. Service like what I've described is why we have only stayed at Melia this year when in Orlando/Celebration area.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Keep an eye on your car

    Reviewed by MTNHIKER34(Denver, Colorado) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My family stayed here for a week and the first night two cars were severely vandalized, all four wheels where stolen from the two cars. After talking to the hotel about what they planed to do to offer a secure area to park we were told to park near the front desk. Then on our third night another car was vandalized again all the wheels were stolen. This car was parked next to the front desk. So that was a total of three cars in two nights. Again after speaking to the hotel they offered no assurance that our car would be safe in the parking lot at night. For the rest of the trip we parked with no confidence that our car would be safe. I would definitely be cautious when staying at this hotel with your car.

    Individual ratings:

    Service

    Service-1

    Value

    Value-3

    Melia hotel Orlando Fla

    Reviewed by Bernklotz1013() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Family and friends have stay here many times. We will NEVER go back. My car was vandalized. The hotel did absolutely nothing .They would not even pay for a rental car so we could get home. They said, it’s not are problem . What a shame because , we really liked staying there . Better off staying in a Disney hotel with better security.