Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3807 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Another great stay

    Reviewed by Jennifer W() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just got back from another great trip to the Crown. Once again Danny (bellhop) was GREAT! He always has a smile on his face and is very helpful. He goes above and beyond for all the guests! We love the staff and the upgrades they have done are wonderful! Rooftop infinity pool, sports bar and new rooms. Thank you for another amazing stay

    OK but needs improvement

    Reviewed by Warchant330() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel is older and is showing it in many different ways. We had an oceanfront room, and the location was terrific. However, the A/C was not very effective at cooling the room; we had to use the ceiling fan constantly to make it comfortable (which made it difficult to hear the waves). We asked the hotel to address the issue but we found out that it is just the way the system works. The door had a large gap at the bottom, which made it easy for lizards to come in and out. On the other hand, our housekeeping service was excellent. The range of foods and restaurants was decent, but the food was just of fair quality except in the Mexican restaurant, which was excellent. I have been to Puerto Vallarta and stayed at other all-inclusive resorts, and had better experiences, so I was disappointed in what we found here.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Property is in bankruptcy

    Reviewed by dak573(Addison, Texas) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Your hotel should be rated 2 stars at best. Everything in your property is in disrepair, falling , or artificial including breakfast milk! Compare your property with similar priced hotels like the riu palace pacifico. No chance at all.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

    Decent Resort

    Reviewed by Audreyrose77(Oregon) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A few things could be improved on.When we arrived,we were told they were overbooked and we had to stay the first 2 nights in a different room. the room was not very desirable, next to the towel hut and a very noisy hallway. Daniel was very helpful moving our luggage to the different roomafter the 2 days. The beach area has a constant stream of vendors walking by, shouting out what they are selling. The buffet dining was alright, but pretty repetitious after a week. The outdoor eating area had too many birds landing on tables. They could use some screening of some sort. Alot of construction going on.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    amazing resort

    Reviewed by jamietienda(San Francisco, California) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the second time i visit crown paradise. earlier in the year i stayed in the family side, this time i stayed in the adult side. from the service to the entertainment, the entire experience was great. 100% recommended to everyone!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5