Secrets Vallarta Bay Puerto Vallarta
What to expect (based on 7197 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Mexican hospitality unharmed by global pandemic
Reviewed by lds1313(Stillwater, Oklahoma) on Feb 28, 2021
Secrets Vallarta was a welcoming stay for my husband and I. Their COVID precautions made us feel comfortable staying there and the on-site COVID testing prior to our return home made the US governmental restrictions for travel easier to comply with. The staff was welcoming and the grounds were immaculate. The room was comfortable and luxurious. A stand out from our stay was dinner with Chef Marco at Bordeux. The personalized dinner we booked with him was unmatched, so much so that we came back to dine with him again the next night! I have no hesitation in recommending this resort to family or friends.
Individual ratings:
Location
Rooms
Service
Honeymoon
Reviewed by G3855FFnicolea() on Feb 27, 2021
Resort is beautiful and the service was tremendous! Aside from becoming sick mid trip I would highly recommend this resort! Especially Cesar the waiter!! He was very personable and made us feel special! He remembered the day we were leaving and prepared a special goodbye dessert after we finished our breakfast!
Castaway
Reviewed by PJesusM253() on Feb 26, 2021
We came back to eat at cast away multiple times on our trip. By far Fernando and Oliver are the best servers on the grounds, delivering top notch service and carting to your every need. They took great care of us and made our experience amazing! Thank you Fernando and Oliver!
Secrets Puerto Vallarta
Reviewed by johnsX4194EY() on Feb 26, 2021
Nice hotel...Carlis Diaz is amazing. His attention to detail and his customer service was the best I have ever had. The food in the French restaurant was absolutely incredible. The front counter lady could not give me change for a 100 or $20 bill, so bring small bills. Do not go for the free discount tour at Vadiala...its a scam...time share selling promotion. They were very rude and would not let us leave at the end...DO NOT GO! no matter what they promise you.
Great Vacation!
Reviewed by 712charleen() on Feb 26, 2021
We had such a great time staying at the Resort with friends. Part of our top highlight is playing volleyball with Rod and Omar. We really appreciate the water aerobics too. Best resort we’ve ever been too!
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