BlueBay Grand Esmeralda
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Fitness Centre
Private Dinner
Pool
Exterior
Restaurant
Restaurant
Restaurant
Restaurant
Entertainment
Spa
Kids Club
Fitness Centre
Private Dinner
Pool
Exterior
Restaurant
Restaurant
Restaurant
Restaurant
Entertainment
Spa
Kids Club
Please note
One of the main pools at the BlueBay Grand Esmeralda is closed for maintenance until December 15, 2018. During this time, two alternate pools will remain open and all efforts will be made to minimize any impact to guests during this closure.
TripAdvisor rating from 11091 reviews
Overview
The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach, golf club and fitness centre.
Inclusions
- Daily activities
- Round-trip airport transfers
- Kids club
- Non-motorized water sports
- WiFi (first device complimentary)
- Guests are allowed 1 a` la carte dinner per night.
- All gratuities
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
Select a room type:
Premier Garden View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
Additional details:
Premier rooms include:
Separate check-in, welcome letter from the management, fresh beach towels in the room upon arrival, concierge service, 1 complimentary access to the water circuit of the spa (per person, per stay, not combinable), private bar with 3 local liquor bottles per room upon arrival, 20% discount on spa per person (not combinable; treatments only, no products), 24 hr complimentary room service (subject to extra service charge), superior stocked mini bar.
Package inclusions are subject to change at any time without notice.
Premier Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
Additional details:
Premier rooms include:
Separate check-in, welcome letter from the management, fresh beach towels in the room upon arrival, concierge service, 1 complimentary access to the water circuit of the spa (per person, per stay, not combinable), private bar with 3 local liquor bottles per room upon arrival, 20% discount on spa per person (not combinable; treatments only, no products), 24 hr complimentary room service (subject to extra service charge), superior stocked mini bar.
Package inclusions are subject to change at any time without notice.
Emerald Jacuzzi Suite includes:
Room includes:
- 1 king bed and 1 sofa bed
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Jetted tub
- Living room
Additional details:
Emerald rooms include:
Private and personalized concierge check-in (During Concierge hours), free Wi-Fi (2 devices per room, restrictions may apply); personalized welcome letter from the general manager; VIP treatment during entire stay; daily fresh beach towels in the room; daily stocked mini bar; 24 hr complimentary room service; 1 lobster dinner per stay (previous reservation required, subject to availability); 2 complimentary access to the water circuit of the spa (per person per stay, not combinable); 1 plate of fruit at arrival; 25% discount on all spa treatments only (no products and not combinable); private bar including 1 bottle of brandy, 1 bottle of tequila reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky; unlimited access to the à la carte restaurants, subject to availability; unlimited access to the Privilege Beach area (VIP area at the beach).
Package inclusions are subject to change at any time without notice.
Emerald Swim-up Suite includes:
Room includes:
- 1 king bed and 1 sofa bed
- Direct access to a private pool
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Living room
Additional details:
Emerald rooms include:
Private and personalized concierge check-in (During Concierge hours), free Wi-Fi (2 devices per room, restrictions may apply); personalized welcome letter from the general manager; VIP treatment during entire stay; daily fresh beach towels in the room; daily stocked mini bar; 24 hr complimentary room service; 1 lobster dinner per stay (previous reservation required, subject to availability); 2 complimentary access to the water circuit of the spa (per person per stay, not combinable); 1 plate of fruit at arrival; 25% discount on all spa treatments only (no products and not combinable); private bar including 1 bottle of brandy, 1 bottle of tequila reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky; unlimited access to the à la carte restaurants, subject to availability; unlimited access to the Privilege Beach area (VIP area at the beach).
Package inclusions are subject to change at any time without notice.
Garden View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
Garden View - King
Garden View - Doubles
Garden View - Bathroom
Garden View - King
Garden View - Doubles
Garden View - Bathroom
Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
Ocean View
Ocean View
Ocean View
Ocean View
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Children’s pool
- Playground
- Playstation room
Kids club
Open daily
Age range: 4 to 12
Age ranges
- Children ages: 2 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Bar Los Columpios |
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Sports Bar |
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Lounge Bar |
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Pool Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Festival Restaurant |
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Jaal-Ha Restaurant |
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Don Isi Restaurant |
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Il Cuore Di Rossi Restaurant |
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Restaurant L'Atelier |
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El Pescador |
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Steak House Restaurant |
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Asian Restaurant |
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Snack Bar |
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Facilities
- Rooms: 979
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Carretera Federal Chetumal
Puerto Juárez km 300
Playa del Carmen, Mexico 77710
52-984-877-4500
45 km from CUN
Meal and plan options
- All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
All Inclusive
*Reservations required/dress code in effect
Pools and recreation
Pools
- Jetted pools: 1
- Kids' pools: 1
- Outdoor pools: 3
Water sports
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Multi-sports court
Shops and services
- Business centre
- Concierge
- Currency exchange
- Dry cleaning
- Gift shop
- Laundry services
- Meeting facilities
- Tour desk
- Wedding facilities
Guest media
Legal, restrictions and terms and conditions
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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