Grand Palladium Colonial Resort & Spa
Check availability
Pool
Kids Club
Kids Club
Lobby
Tikal Restaurant
Beach
Pool
Kids Club
Kids Club
Lobby
Tikal Restaurant
Beach
TripAdvisor rating from 7349 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit the hotel website for up-to-date information.
Overview
The Grand Palladium Colonial Resort is one of 4 resorts located in the Grand Palladium Riviera Complex. Located only 25 minutes from Playa del Carmen and 15 minutes from Akumal.
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Colonial Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- Intro scuba lessons in the pool
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
Select a room type:
Junior Suite includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Jetted tub
- Patio
- Pillow top mattress
- Seating area
- Smoke-free
Junior Suite
Junior Suite
Junior Suite Bathroom
Junior Suite
Junior Suite
Junior Suite Bathroom
Deluxe Room includes:
Room includes:
- 1 king bed, or 2 double beds
- 398 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Pillow top mattress
- Smoke-free
Romance Villa Suite includes:
Room includes:
- 1 king bed
- 624 square feet
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Pillow top mattress
- Smoke-free
Amenities & activities
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
Open from: 9:00 a.m. to 8:00 p.m.
Age range: 1 to 3
El Ranchito Club
Open from: 9:00 a.m. to 11:00 p.m.
Age range: 4 to 12
Black and White Club
Open from: 11:00 a.m. to 12:00 a.m.
Age range: 13 to 17
Age ranges
- Children ages: 1 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Lobby Bar Colonial |
|
|
Sunset Boulevard (Re-opening December 2017) |
|
|
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Hacienda |
|
|
|
|
Tikal |
|
|
|
|
El Dorado |
|
|
|
|
Chang Thai |
|
|
|
|
La Adelita |
|
|
|
|
Ribs and More |
|
|
|
|
Sumptori |
|
|
|
|
Portofino |
|
|
|
|
La Laguna |
|
|
|
|
El Gran Azul |
|
|
|
|
Poseidon |
|
|
|
|
La Lola |
|
|
|
|
La Dalia Restaurant |
|
|
|
|
Bahia E Brasa |
|
|
|
|
Facilities
- Rooms: 413
- Floors: 3
- Villas: 14
- Built in: 2002
- Renovated in: 2014
- Eco-friendly hotel
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
- Water circuit ($)
Location
Carretera Chetumal
Puerto Juarez Km, 256-100
Riviera Maya, Mexico
87 km from CUN
- Beach access
- Public beach
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools and recreation
Pools
- Adult-only pools: 2
- Freshwater pools: 7
- Jetted pools: 1
- Water slides: Included
- Waterpark: Included
Golf
- Mini golf: On site
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other sports
- Aerobics: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- BBQ area
- Business centre ($)
- Catholic wedding chapel ($)
- Currency exchange
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services available ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding chapel ($)
- Wedding facilities ($)
- Safety deposit box
- Shuttle throughout complex
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.