Handlery Hotel San Diego

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1394 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good Hotel in a Good Location

    Reviewed by MeghanAnnRose(San Antonio, Texas) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a great visit here for a wedding. The furnishings were good and clean, though occasionally one could find places in need of TLC. The location is pretty ideal. You are an easy and quick drive to all of the major San Diego landmarks.

    Good, clean, and everything works

    Reviewed by jinzoningen(New York City, New York) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed one night - great deal, things were clean, staff was friendly, and the place is deceptively extensive. On the face of it, it looks like a regular old Marriot Motel kind of thing. But it actually is quite large, housing some nice seating areas, indoor and out, some guest services like a decent hair and nail salon, a nice restaurant with great live music on Sundays, great parking, and a good location. Everything worked, and nothing went wrong, and nothing grossed me out.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Good choice if you get one of the promotions

    Reviewed by Soccer2Mom(Vancouver, Washington) on Mar 08, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We received a promotional rate of about $100 a night for a regular room (with king-sized bed), free breakfast and reduced rate parking. However, our room faced the front parking lot and I-8 so it made the balcony too noisy to use (and was even noisy at night inside the room). The staff was friendly, and the free breakfast, although limited to three choices, was well-prepared and plentiful. The hotel (and rooms) could use a bit upgrading (or just a very thorough deep clean). The location is convenient to many of the sights in San Diego, so it makes for a good central base.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Great Value Option in a good location in San Diego

    Reviewed by TonmoyG(San Jose, California) on Mar 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We took an impromptu weekend getaway trip to San Diego with two young kids. Originally, we were looking at hotels like the Hyatt or Hilton in the Mission Bay area. Since we were planning on going to SeaWorld, we wanted to be somewhat close to this area. Came across a Travelzoo deal for the Handlery hotel and jumped on it since it was a 1/3 of the cost of those more expensive hotels in Mission Bay. The Handlery is a nicely updated older style hotel. We opted for a room overlooking the pool. The hotel grounds are very nicely maintained and the property overall is very clean. We stayed in a two bed room which looked recently renovated and was very clean. My only complaint about the room was the smaller than average bathroom size. Our Travelzoo promo included breakfast vouchers for each day we stayed. The breakfast in the restaurant in the lobby was the BEST PART of our stay here. on weekends, they have a breakfast buffet with the most delicious eggs, bacon/sausage, and veggies. In addition, fruit, yogurt, cereals, and pastries are available as well. On weekdays, you can order hot breakfast items off the menu. My son loved the pancakes here. If you stay at the Handlery, there is no need to go anywhere else for breakfast. On our last day, we decided to hit the road around 4 am to get an early start on the drive back to the Bay Area. I called down to the front desk asking if they had coffee for sale this early. The older gentleman at the front desk said they did not. But a minute later, he called back to say he would make us coffees and we could pick them up on our way out! How nice of him! The employees at the Handlery sure do pay attention to customer service and treat you like family. My only complaint was the balconies are not isolated off from the adjacent rooms. People in the room next to us would smoke cigarettes on their balcony and the smell would come over to our side. The Handlery should be a smoke-free property to be a little more family-friendly.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-5

    Two bad nights, One bad room

    Reviewed by Stephen S() on Feb 26, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My family, total of 15, but broken down to four of us(my wife, my 2 sons and myself), my sister and my parents and then relatives, were taking a tour that left out of and returned to San Diego and uses the Handlery as the meeting place. So the night before we were to leave, the four of us moved from a great night at the Westin Gaslamp, to meet the others for a night at the Handlery. We had a room facing the interstate. The noise level felt like the sliding glass door was open. My cousins that also stayed there said the walls were thin and heard televisions and people all night. The one bright spot was the restaurant staff the next morning opened early for us and accommodated our needs. When we returned, I was only going to stay at the Handlery because my parents were staying there. They decided when we arrived after the tour that they were not staying and going to relatives. I wanted to switch hotels but the cancellation policy is 24 hours. They would not cancel my parent’s room. We voiced our concerns about the previous bad night of noise so they put us in a room away from the highway, 212. So I kept the extra room, that my parents would have been in, that they would not cancel, and my wife and I stayed in one room, 212, my kids in another 208, and my sister in another. After a long day of travel and dinner my wife got into bed around 7:30 as I watched tv. Then a rattling sound started coming from the wall where the tv is. I thought it was our refrigerator and got out of bed to check. I then noticed out fridge is in between the beds, this was coming from the other side of the wall. I called the front desk, a male answered, and I told him a rattling noise is coming from the 214 side of our room please check. It was too loud to be able to sleep through. After about 15 minutes and no change in sound, I called back. A female answered and I explained the situation again. She put me on hold. She came back and said security checked 214 and it was quite. I again said it is not people or tv, it is a rattling sound, more like a bad refrigerator. She said she would send security again. About another 15 minutes passed and I thought I heard security in the hall, so I got up and went into the hall to get them and show them, or let them listen, to the problem. When I was in the hall I did not see security, but I did notice there was an unmarked door between mine, 212, and 214. I called the front desk again and the female said security found nothing in 214. I said I noticed the unmarked door; please send security to my room. Security showed up in about 10 minutes and came into 212 and heard the noise right away. One stayed in the room, the other said he would go out and see if he could find it. In about a minute the noise stopped and he radioed the security that stayed in the room if the noise had stopped. We confirmed. He said the room next to us is a pump room and they would try to fix the problem. He also mentioned 210, was open if I wanted to switch. After about 10 minutes the rattling returned, not quite as loud, but now there was also a loud squeak. I tried to call the front desk to tell them to move us but no one answered. I got dressed and headed to the desk. When I reached the desk, the female attending, said she just talked to my wife and knew we want to switch rooms. She suggested some room upstairs, somewhere. I said 210. She hesitated and I repeated 210, also knowing that my 2 young children would be nearby. She returned with the keys and offered her apologies and had coupons for a free breakfast. I told her to keep the coupons, as I would be leaving for the airport before the restaurant opened and just mentioned to get my wakeup call correct. There were no problems with 210. The obvious point to this long event is that on that first call when I said I hear a rattling sound coming from the wall on the side of 214, they should have said that is not possible, and that there is a pump room between you. And if maintenance was not on staff at this hour, they should have immediately offered to provide another room. And then the petty apology of a free, overpriced, breakfast is terrible customer service. We gave them 10 rooms tied into this trip, the least they could have done was taken one of them off the bill. Please, no need to reply, our paths will not cross again.

    Individual ratings:

    Service

    Service-1

    Value

    Value-1

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