Manchester Grand Hyatt San Diego

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9720 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Hyatt Stubs Its Toe

    Reviewed by stevecV5901NT() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Grand Hyatt San Diego is a fantastic hotel, but recently disappointed me when I discovered they have complete done away with room service on a cart with coffee cups and china plates; instead you now get a paper coffee cup in a paper sack, and breakfast brought in a paper container like takeout at Luby's Cafeteria. Very unclassy. More like Motel 6. I was told they went this with approach as many of their guests are younger and "more informal," but I think they also are cutting costs and workload for the service staff. But room service was a severe disappointment, breakfast came cold and impersonal. If I want breakfast in a paper sack, I'll go to the corner 7-11. Everything else was great, but some not-so-bright accounting type should be FIRED over this severe degradation in typical Hyatt standards of excellence. This is a boneheaded idea--FIX IT! (It wasn't broken before, and didn't need to be fixed.) Is everything being dumbed-down in California now???

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    Great hotel and staff, beautiful rooms with view

    Reviewed by 700lorif(Phillipsburg, New Jersey) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a Bay View room with 2 beds. Room was clean and ready when I arrived early. Although lobby was closed for renovations, outside front desk kept things moving smoothly. Highly recommend. Seaport Village is right behind hotel that has restaurants and shopping.

    In town for conference

    Reviewed by calebtucker(Atlanta, Georgia) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great location, close to restaurants/bars in Gaslamp quarter and right on the water. The USS Midway is also walking distance from the hotel. Adult only pool separate from main pool is great. The bar at the top of the hotel was an incredible place for views of the city and bay/sunset.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Mostly nice

    Reviewed by DMWoodring() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    If you are planning a trip here during a big event, try to come in a day early so that you don't have to wait for your room. Most folks were coming in from around the country on Sunday, for an event that started that night, and pretty much everyone had to wait till just before the event started to get access to their room. But once you got it, the room was nicely appointed and comfortable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4

    Guest Experience

    Reviewed by CherylTesch() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent and friendly service from the front desk to the gift shop. Beautiful facility, especially the pool areas. Rooms are nice size, as are the bathrooms. So much to see and do, all within walking distance of the hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

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