Rendezvous

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3101 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Our visit July 2019

    Reviewed by PurviJ1() on Sep 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came here for our second anniversary and it was the perfect spot to celebrate! Everything was perfect! Deffo recommend it! Such a beautiful resort with such friendly staff. Great food, great cocktails, amazing things you can do at the hotel in terms of water sports! Scuba diving facilities were spot on too. I’d go again in a heartbeat

    Pure excellence

    Reviewed by Neil G(Stoke-on-Trent, United Kingdom) on Jul 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived in heaven on the 4th of March this year, we were greeted with smiles and kindness, we received nothing less for the next 14 nights. The security staff( Jeramiah) who looked out for us 24/7to Gio and the other amazing guys who looked after us on the beach, to slim and the other bar staff and all the ladies and gents in the restaurants . I have never been treated with such total and utter care and diligence, the smiles from the staff in the mornings made the start of our day amazing. There are no words to describe the staff at this resort, how can you describe what they gave us and how they made us feel. Again from the bottom of our hearts thank you for giving us the holiday of a lifetime you will never know what it meant to us both. Neil and Lisa Glanville

    So happy !to return

    Reviewed by FlossieShropshire(Wem, United Kingdom) on May 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Coming backhere was liking coming back to a place where you feel comfortable, safe and happy. We had an amazing two weeks. It was so relaxing. I wish everyone well, I hope the staff are coping and will all be there next time we go, because we have every intention of being back there next February/March. Take care everyone xxx

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Our Favorite Hotel But Covid Hotel Closing By Senior Team Very Badly Handled

    Reviewed by CSMBerkshire(Herne Bay, United Kingdom) on May 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We absolutely love this hotel for all the reasons quoted by other guests and have been several times, but we also were guests the week the hotel left a letter on the bed on our return for the night just saying 'we close on Friday'. This was handled so appallingly by the senior management who then pretty much hid until it was pointed out how upset the guests were so another letter was left on the bed back peddling a little but still not really giving any information, we too had the virgin rep who disappeared from visiting the hotel even though the other reps attended daily - as guests, we were left to try and find out what would happen to us ourselves resulting in days of worry and stress constantly on the phone trying to get help - certainly NOT a restful holiday - more an endurance until the day before the hotel closed we received a letter from virgin saying we were being moved. What i do wish to say is that the pool bar, restaurant bar and restaurant staff and our housekeeper were absolutely amazing even though they were just about to be laid off due to the hotel closing with as much notice given as the guests - You were fantastic still smiling and laughing and doing everything you could to cheer us all up, They are a true credit to the hotel and I hope the company have done everything they can to put them as a top priority as without them guests wouldn't come back. We were moved to another hotel not one we would go to normally and not our cup of tea, there was obviously no compensation we did contact Virgin - who by the way have pulled out of St Lucia anyway. I hope the company look at how this was handled and the impact it may have had on your regular guests and those visiting for the first time during that period , as has already been said the other hotels did not shut as quickly but waited for the last of the guests to depart. I hope to read in the future it has reopened and picked itself back up and the wonderful guys and girls too many to name (pool bar, terrace bar, malabar you know who you are ) are all still there, we do have truly fond memories of you x .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    So sorry we’ve missed this

    Reviewed by Ange164() on May 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well we should have been waking up on our first morning here in St Lucia, so disappointed to not be able to come and visit after all the good reports about this hotel we had decided to take the opportunity to visit to celebrate my husbands 70th birthday in November last year and my retirement at Christmas, we’ve visited some lovely Caribbean islands and prefer the small personal touches and this hotel sounded like the perfect place to relax and embrace our time together, however this year not to be, but who knows maybe in the future health willing, in the meantime we can only dream of what we’ve missed and wish you all well and keep safe.