Vancouver Marriott Pinnacle Downtown

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2280 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A Wonderful Stay

    Reviewed by Maryam A() on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in a harbour view room on the 29th floor. The view was panoramic and spectacular! The room was very clean with a separate tub and shower. The bed was comfortable and the room had a Keurig machine. The front desk staff was very attentive and sent up whatever we needed promptly. The hotel was close to the harbour front and in the other direction, Robson Street so we walked everywhere and found any type of restaurant you can imagine. I recommend this hotel and had a great anniversary!

    Fine Spot & Fine Team

    Reviewed by WhistlerJ(Whistler, Canada) on Feb 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Congrats to all for a job well done. Luke, Gregory and Schweta (might have mis-spelled your name, sorry!) were all terrific ambassadors for your hotel and we enjoyed our stay with you. Comfy room and appreciated the parking and lots of coffee. Take care and see you again...PS not sure of the gent's name, but whoever was the waiter at Showcase lunch shift Feb 8 and breakfast Feb 9 is a very sharp gent, thanks for the great service and good memory on the extra ketchup!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    a quite old & cold room

    Reviewed by azane1109(Vancouver, Canada) on Dec 27, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This building was quite old and we couldn't get enough hot water from the shower to warm our body up. Only lukewarm water came out of the shower head. And plus, there were no tea bags, coffee or electric kettle to boil any water.

    Birthday trip

    Reviewed by T J(Okanagan Falls, Canada) on Oct 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    2nd stay. Hotel is great. Found sheets very rough, like the sheet on the doc exam table. Don't like that there is not fitted bottom sheet. Had to keep fixing it. Very nice motel, staff is great, very clean. Beautiful view from balcony, but ever growing Vancouver is starting to take over view. City life. Surrounded by interesting restaurants and shops.

    Horrible anniversary getaway experience

    Reviewed by TrailBlazer826230(Vancouver, Canada) on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I will start off by saying we are gold members of the Marriot rewards program.. When my husband booked our stay, he informed the lady that we were in town for our anniversary and asked if they did anything special. She replied yes, happy anniversary and what not. She said she would have something special done for us during our stay. When we arrived we checked in (man at the desk during that time was plesant but hurried us along quickly. We parked our car underground in the Marriot parking, which had broken glass, EVERYWHERE! We got up to our room and quickly realized it was not the same layout as whats posted on their website for king habourview room. All the furniture was along the window wall, blocking the view. I moved a couple things around so we could sit at and see out the window. When i picked up the floor lamp to move it. The whole base of it completely crumbled into a million little dusty pieces. (There was a concrete type base under the chrome top).. cleaned that up as best i could, all the while being frustrated that im having to clean up our room on our anniversary. There was no water in our room, nothing that stated anything about the hotel amenities hours, no info on whats close by as far as restaurants, entertainment. nothing that said what channel the guide was on or how to oparate anything. ( 90% of the channels ended up skipping and had such bad reception we couldn't even watch what was on) We deiced it was time for a drink. There were no glasses in our room so we called to have some brought up. 45 minutes later and still nothing. We went down to the desk to get our glasses and the man seemed rather bothered that we came down for the glasses. Pool & hottub were good but bathroom was closed, meaning you have to go back to your room to use the washroom mid swim. Also, we spent the entire stay waiting for our "special anniversary treat" the lady mentioned, and nothing ... Overall i was incredibly disapointed with our anniversary stay at the Marriot Pinnacle Vancouver & likely will NOT reccomend.