Labranda Varadero Resort

stayed one week jan 16-23 2020- upon arrival first impression very clean- lobby area very large - large staircase to lower level lobby area- check in was very quick but had to wait 3 hours for our room but went outside and checked everything out- cuba time is very slow but everything works out just have to be patient- you are on vacation so whats the hurry- room was spacious and very clean- bring an outlet adaptor for your plug in items- food was very good but by the end of the week craving good old canadian junk food- bring a cup with lid for your bar drinks as the ones they have are little plastic flimsy things- always saw someone cleaning- sweeping- cutting grass etc and always a friendly hello or hola- you read all the bad things about resorts but this was a pleasant surprise and would definetly go again- beware there are lots of little 1 inch step ups on stairs , into bathrooms and all around the property but heard this was the case at other resorts- so be careful and look down at all times- always water pressure and lots of toilet paper left by the maid- bring your own pool towell as there is a $15 deposit on theirs- lots of available beach and pool chairs and 2 pools to choose your location- beautiful people and the beach is fantastic- have fun- thank you to labranda and keep up the great work!!!

We love Labranda last year in January was our first time here. We came home and booked to go back 3 weeks later in February it was so good. I went again in June with a friend and again had a blast. We took 2 of our girls this past week and they loved it. We are already booked to go back with a very large group at the end of February. When you walk into Labranda you will be greeted by some of the wonderful staff the bellboys: Marcus, Alex, Antonio and new just started Carlos. They are so friendly and help with you everything. When checking in Denixis is amazing and she tries to always make sure you have what you need and make your check in go as smooth as possible. The girls with her are wonderful too Arahy, Beatriz. A few names I'm forgetting. The lobby middle areas as well as all washrooms are always so clean and kept up from the most wonderful Maria Luisa and her girls that work with her. These woman do such an amazing job. Stop at the Cohiba bar and you wont be disappointed here you will meet: Kendra, Milay, Frank, Reinaldo, Roxanna, Bryan I am forgetting a few but these people will make your trip. They laugh have fun and make sure your drinks are full and you are enjoying your trip. It is always so nice to walk into Cohiba and get a big smile from our friends here. Other Bar tenders we have met and think are amazing are Suyami and David. At the Mojito Bar you will meet Laritza and Omar 2 amazing staff members that love to make drinks and make you smile. They will make sure your having a fantastic time. The food was the best it has been this last time we were there. Plenty of options to choose from. Always were able to find something to eat and our daughters thought the food was great. The main buffet in the hotel has some of the best cooks Carla and Jose. There are more but this 2 are the ones that stuck out to us. The pool boy Jorge is incredible he is there making sure all the pools are clean and washed down. Chairs are set up and everyone is having a good time. The maids in the beach club section this is where we always like to stay are fantastic. We would have something on our bed everyday and they make sure to always say hello to us when they see us. Yenny, Thiath I am forgetting all of there names but they all do such an fantastic job and I probably didn't spell the names right that I do remember. The entertainment staff though I only know the name of Giselle works very hard and are great we loved the water show on sunday night. The beach is clean and lots of huts to sit under they have been upgrading and making many improvements here and they are noticed. New huts at the beach a new section Bravo club with a new buffet and a la carte. though we were so busy this time we did not eat at the a la carte we love the staff that work at them. The new buffet was wonderful we really enjoyed this to sit at the beach front and have breakfast. the staff ledavi, Brian, Dicli, Darlyn and Gauele. They smiled and made sure your meal was what you were wanting with your drinks at the tables. I believe a huge part of making and having a great vacation is the staff and people you are around well this resort is at the top of our list the staff couldn't be any better they are all top notch. Can't wait to go back, see you all in a few weeks at the end of February! Thank you Ashley from Canada

Our overall experience was a very good time even though we had poor weather most days of our trip. The experience at Labranda helped make it the most. The staff was exceptional and always had a smile on their face. The wonderful staff at the front Roxana, Danelys and Elier helped us with ever question we had and the entertainment man Alejandro had us always laughing and never bored a moment. The cleaning staff was also the sweetest and always took care of any needs.

The hotel is very clean and good looking. Although the water pressure isn't always the best. Suggest taking a shower outside of high time. You are in Cuba afterall! The staff is very friendly. The entertainment team is awesome. Happy to have gotten to know Abdiel and Grisel! You can tell they enjoy their jobs and they make you feel welcomed. They made my trip unforgettable! The entire team, not excluding any really took part in that! They are always happy to participate in everything and just have an overall great time! No need to be shy aroumd them! Just have fun! I would definitely recommend this hotel to anyone. It is accessible to everyone: families, singles, elderly, couples, anyone. I should mention: the food is good. Although a bit redundant at the buffet, but there's only so much they can do for a buffet. I did not try any of the small restaurants but their food looked good when I walked by. I enjoyed it alot! Completely worth it!!

Where to start .... I'll give this hotel a 3 star for a couple of reason (and this review is based from me and 2 other couple on way back to the airport ) I will do a short and long story 1- view amazing 2-beach awesome 3-drink with a lot of alcohol 4-room clean 5-TERRIBLE FOOD (even for cuba this resort need new chef and staff in the kitchen) 6- staff not friendly need improvement 7-safe in the room was working perfectly long story: we went to this resort for 1 week (time of arrival 10h30pm) room at first was clean. the first morning we went to the buffet .. left the buffet starving the food was cold and not cook properly we headed to the beach and everything was perfect even the bartender close to the beach had a nice attitude and was professional. after that we book our excursion with the sunwing staff, a nice little lady who speak English, French and Spanish again great attitude willing to do anything to help out she located just under the lustrums by the way if you book and excursion go with havana one day and rum,cigar and sugar you will be able to see a lot of the Cuban life (theses trip are done by gaviota tours we had an amazing guide which is yaneris the smallest guide in cuba lol ) the woman in charge for selling the wifi card have and horrible attitude she probably be able to kill you, just by the look of her eyes .... by the way the room is located behind the reception and is close by 7pm sometime even at 6 pm we went there a 6h30pm and she was gone the front desk are a great help when they can, if they don't send you to customer relation which is located of the left of the reception behind the white door, be prepared, if you go there don't expect warm welcome... they are bored of receiving customer complain. and let talk about the food again...I never saw a all inclusive buffet with so tiny selection and cold food... I know it cuba... I was not expecting a lot but I was not expecting to loose that much weight. they need a new chef and staff that know what they are doing ASAP. the room was cleaned by the maid but everyday she missing spot , like forget to put paper toilet .. we ask them to change the sheet by putting the card on the bed but they use the same everyday... no water bottle in the fridge so overall if you looking for and nice hotel for cheap it can do the job but figure a way to eat somewhere else (there is a Italian restaurant close to the hotel 3 min in bus it is called pizza piazza really good open from 12:00pm to 8pm )