Best Western Plus Carlton Plaza Hotel reviews
1632 TripAdvisor reviews
Noisy, very noisy - cannot sleep
Le may s on Mar 17, 2024
Do not recommend at all! Very noisy. Party, drum, music n screaming at 1am still. Party started around 10pm, tolerated the noise thinking it was still early. However at 1am, more screaming, drums and music became louder. Despite taking medication that will makes me drowsy, i am still badly affected by this noise. Called the reception, but was told no available rooms even though we booked more than a month ago. N she would inform the manager the next day!
Superb stay in Victoria
Russell P (United Kingdom) on Mar 10, 2024
This was a short personal trip to Victoria so I was looking for a reasonable hotel that didn't break the bank. Best Western exceeded my expectations. I always stress when checking reviews (how true they are) on Trip Advisor beforehand but found this hotel to be a delight. I was able to check in early. They put me in a quiet room (as I had to do some work). There’s a good coffee machine in the room. Ruby’s - the attached restaurant to the hotel is fantastic. Great breakfast options (waffles and hashes were superb along with good coffee. They have a great gym with a peloton cycle (not clip-in but still worked a charm). They also offer Valet parking which reduces a lot of the stress of finding somewhere to park. It’s in a great location too (Tacofino around the corner and MEC for some additional shopping). All in all, I enjoyed staying here. I had no concerns and would stay again. 100% recommend.
Extremely Welcoming and Clean! 10/10!
Auva_Tootian on Mar 04, 2024
Even amongst high schools occupying the hotel during our stay, the front desk was very efficient and quick to respond to texts, and even upgraded our room. Jessica and a young man with curly hair and painted nails were especially welcoming and helpful. Much more affordable than other hotels on the same block with multiple complimentary services.
Nick at Front Desk !!
Rahul S (Vancouver, Canada) on Feb 25, 2024
Amazing ?? Nick at the front desk was amazing . He was very polite and professional. Thankyou for the weekend getaway .we stayed in 201 . It was quite which we needed after a driver and ferry ride from yvr . The only down part would be not getting daily cleaning
Missed a couple hours of a big family celebration!
reff2024 (Nanaimo, Canada) on Feb 10, 2024
They would not accept my Visa Debit card. It created a major problem on the day of check-in, which meant I had to miss some of the big family celebration I was in town for! This hotel needs to change to accept Visa Debit cards for reservations, as some like myself, only have a Visa Debit card