For any WestJet-initiated cancelation or schedule change, where the schedule change was greater than 90 minutes or one or more stops were added, guests are eligible for a refund to original form of payment if desired.
Due to the volume of requests during this time, we regret we are unable to provide refunds through the contact centre.
If you are eligible based on the above, and your reservation was air only, please complete this form to request a refund.
We are working to get through all requests in as timely a manner as possible. We ask that you only fill out one form per reservation. We appreciate your patience.