Request to cancel a flight

Visit Manage Trips to cancel your booking for no fee. This online tool is the quickest way to cancel your flight and a credit will be issued immediately.

If you were unable to cancel your trip online through Manage Trips, please submit your details below to request the cancellation of your booking. One of our WestJetters will process your request as soon as possible but due to very high volume, there may be a delay in processing.

If your flight is within the next 72 hours please call 1-888-937-8538 to cancel your booking, instead of filling out this form.

This form is for flights booked directly with WestJet. If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.  If you are cancelling a WestJet Vacations package, please contact us.

Please submit only one form per reservation. Submission of this form indicates a cancellation of the full reservation. If you'd like to cancel a portion of the reservation, please contact us.

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Guest information

An account is required to store your cancellation credit. If you do not have an existing account please create one here.

A 6-digit alpha-numeric code

If your flight is within the next 72 hours, please call 1-888-937-8538 to cancel your booking.