TripAdvisor Traveler Rating

Just returned from Pineapple Beach Club, all-inclusive resort. This place needs a refreshing. From what other people said during our stay, we stayed in building #10 which has been updated. However, the room could use a painting and/or good cleaning. The bed was soft, the bed linens thin. The batting in the blanket was in clumps! People said other buildings were terrible. Our room faced the beach, was next to the infinity pool, bars and coffee shop. So location was great. The restaurants need help. The night we ate at the Italian restaurant, no Italian food was served! We wound up eating pasta in the daily buffet. Because that dining area is open, the birds are constantly flying around during breakfast & lunch. If you leave your table, you have to cover your food-otherwise the birds fly over and start eating from your dish. The hostess seats you at a different table for each meal. You never have the same server so there’s no chance for the server to know you or vice versa. We ate at the Pineapple Grill one night. The portions were so small it was ridiculous! Another night we went to The Verandah, a sister-hotel & ate at Sails & Tails. It was delicious- best meal we had there. I should preface this by saying I’ve been at other all-inclusives and had better experiences. In summary, this place needs a re-do and the staff could be a little warmer.

Welcome was not 5 star treatment. Staff were overwhelmed and under staffed. Rooms were very dated! Maid service was not guaranteed every two days. Refrigerator was not stocked. They wanted $65 to stock it of items that otherwise were FREE to us. Not all staff were hospitality oriented. A lot were but more than a few weren’t. Bartenders were reluctant to fill insulated mugs with ice. Water was only available in bars and restaurants. We had to carry water back to the room in glasses at night. Adult beverages were fine. Beach was great! Snorkeling was great. Sea turtles and all kinds of reef fish were observed! Reservations at special restaurants were problematic. Long lines.

Pineapple Beach Club Google review summary 4.3 967 reviews 5 ? 4 ? 3 ? 2 ? 1 ? Reviews on other travel sites Tripadvisor 4/5 · 5,765 reviews Reviews Search reviews Johanna Kingsford 5/5 a minute ago on Google Just returned , from 12 nights staying at The Pineapple Beach Hotel. Location; Beach location, what I would only describe as Paradise , blue waters , white sand , the perfect setting . Service ; Great service . All staff , so friendly, nothing too much trouble. Coffee Shop was our regular spot , late afternoon , and late evening . Wallace , always greeted us with a smile and made the perfect coffee . Accomadation ; Rooms , we're dated , however very clean . Had a Colombian feeling to the resort. Food; Food was good in The Topaz bar , buffet , different choice most nights . Pineapple Grill , was amazing , service fabulous . Italian Restaurant , was also great , along with the service . The later two , you do have to book in advance. The Outhouse , was a hidden gem , Carribean Street Food, ribs were the best . Views were amazing. Excursions ; Catamaran is a must, staff were very entertaining , Food and drink were included. Shirley Heights , was a great night out , the view , the steel band with the sunset was an added bonus. Entertainment ; The entertainment, was enjoyable , from the singers , to the steel bands . Throughout the day you could join in the activities, which were varied , from beach games to music quizes. Water sports on offer , from sailing , snorkeling to paddleboarding . We visited the sister Hotel The Verandah , again, Food, beach and the water sports were just as good. Staff; I must not forget the staff , from Devina and Kevina at breakfast, always greeted us with a smile . All the staff , around the resort, always acknowledged us . The groundsman at 6.30am in the morning, were happy as they cleared the seaweed on the beach . The young drivers who drove us to and fro the resorts , were always accommodating. Wallace , certainly made us smile with his daily cofffeolgys !! Overall our holiday , was the best , one we won't forget. We certainly will be returning. Trip typeHoliday · Couple Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Romantic · Quiet RoomsWe stayed in The Ocean View Rooms , most amazing view . Nearby activitiesDevils Bridge , is accessible from The Verandah . Worth a walk .

The Pineapple was a very welcoming resort. Unlimited food, buffets and specialty restaurants. Staff were very accommodating, pleasant and polite. The rooms were very culturally authentic and quaint, clean and good size. Entertainment every night. Pools were beautiful and located beside the beach. Could not ask for more!

Where do I start. This all-inclusive resort gives you everything plus more. I've been twice now, and this time was even better. From the buffet breakfast,lunch, and supper to the many reservable restaurant at Pineapple and its sister resort the Veranda you have so many possibilities that you will never eat at the same thing or at the same place if you choose. The food is great! Many different styles of cuisine. The activities never end. Bingo, trivia, Easter egg hunt, volleyball, crazy coconut bowling,water sports. Excellent area for snorkeling, so many beautiful fish to see.The activity coordinators were all incredible and made me laugh on a day basis. It's not possible to get bored. The beach is beautiful. White gorgeous sand and blue turquoise water. There are so many people to thank, but here are a few: Ann-Marie, Neil, Cafere, Dequon. Anika, Solange. Wallace,Clementina,Arlene. All the bar staff worked so hard and all waiters and waitresses. There's so many people I've forgotten but I'll be back to learn all your names.