Beach Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7848 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beach palace vacation

    Reviewed by Eric C(Los Angeles, California) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best all inclusive vacation stay, and mucho thanks to the concierge Vanessa, for always being on top of everything no matter where we are at the resort!! Many Thanks from Arlyn and Eric. We look forward to seeing you next time.

    Mixed Feelings For The First Time

    Reviewed by Thomas A(Hartford, New York, Usa) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    As usual when writing a review of a Palace Resort, I will state I am a member and have been a member since 2005. My wife and I travelled to Beach Palace for eight days. This was our second visit to this particular Palace Resort. As can be expected, the staff was outstanding. Wait Staff exceeded any expectations. Special thanks to Ernesto at breakfast, Dante, Ricardo, Pascaul, Daniel and Jonathan for Dinners( Pascaul, Daniel and Jonathan specifically for service at Romantic Dinner on the Beach). Regarding the meals, the dinner in the Italian area was excellent. The menu at the Oriental Restaurant was limited. Quick note if you order a crab cake, it comes as a whole crab in a sandwich. The International Buffet was somewhat disappointing. While the there were a variety of salads, the actual food selections were very limited. Breakfast at the buffet was also less than anticipated. On many days bacon was lacking, selections were not replenished very quickly. I will say the outdoor steak restaurant was excellent. Beach was outstanding. Okay so the wave action was nasty. Now for the negative side. As a member, there has always been ‘access’ to other palace resorts. When we stayed at PlayaCar we went to Cozumel and could use the facilities and were given a tour; same when we visited Isla Palace. However, seems to be a different policy and meaning of the word access when trying to visit Lablanc. We stayed there in 2013 and heard there had been some renovations. So we walked with two other member couples to see the improvements. We were not welcomed and were told we could not access the property without a day pass $221/person). We asked if we could just checkout the facility and the answer was a flat out NO. We were taken to the front door and told to leave. We will not return to Lablanc anytime in the future. Nor will I consider future upgrades to my resort package. Anyone who buys into the membership or upgrades may want a clear definition of access.

    Beach Palace pool waiter

    Reviewed by EseDavey() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great time with my family at Beach Palace resorts, Highly recommended. Great variety of food and desserts and clean rooms. Pool\ ocean room view is a must. Mr. Rayli Canul was our favorite pool waiter. He took good care of us even in the hot sun ??, very accommodating and informative. Thanks for a memorable vacation. Dave

    Best sky bar at beach palace

    Reviewed by Clarion163() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Franco was amazing, fun and very hard working. He didn't miss a beat with the drinks and was always present and Gorgino made amazing food! It made for such a special experience on our last day, we are very blessed!

    Friendly place to stay

    Reviewed by ccwanderer(Los Angeles, California) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Really nice big room, good views even from Lagoon side is really pretty. Staff is friendly and accommodating. Good service.Plenty of food, but to be fair, the food was so-so. Italian is good and so is sushi in the Asian Nice to order as many drinks as you like.