Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 13791 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Jesus bell boy

    Reviewed by Relax538863() on Jan 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Impressive! This hotel is great. Never been treated so great at any hotel I have ever stayed at. Staff is beyond helpful friendly happy and most of all appreciative! Definitely staying here in future trips to Cancun. Also We couldn’t have felt more safe and protected in general and durning covid. Bell boy Jesus was awesome. Walked to us right away and was happy to hold our bags upon arrival and departure!

    Family fun!!

    Reviewed by heatherkoci() on Jan 21, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The family features they have at this hotel is amazing!!! The family suits are fantastic, but the beds are pretty stiff, and the pillows are a bit too fluffy. So bring your own pillows, and ask for extra blankets and it’ll be perfect! Also eat at the restaurants as much as you can! They are so yummy!! But the buffer after a couple days, our whole family got sick, we think it’s the oil they use or something :( The hotel could use some upkeep and repairs, but then it would be a 5 star ans we couldn’t have afforded it ;) You get what you pay for, and the fishermen’s wow! I would have eaten there every day allll day soooo sooo good!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    Restaurant

    Reviewed by Jennifer T(Chesterfield, Missouri) on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our server Ferdy at the Mexican Restaurant was excellent! Very fast and friendly and professional! The following night we went to the Italian restaurant and he was there so we requested him. He made everything special. Gracias, Ferdy.

    Honeymoon

    Reviewed by Lety0122(Ciudad Guzman, Mexico) on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were here on our honeymoon and had a room with an amazing view to the beach. They have many pools and seats at the beach. We would definitely love to come back to his hotel! The desserts at the buffets and restaurants are so good!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very good staff but not so good food and attractions for babies

    Reviewed by Jajabalb() on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The food at the buffet was of on the first days of stays, after that I got kind of fed up. The hotel doesnt have warm pools that you can stay with your kids, it has only on "adults only section" and the days I stayed was kind of cold. I wish they have japanese food on the buffet, but they didn't, and the japanese restaurant was closed. The staff is extremely friendly and prompt to help you in anything you need. The wifi works very well in any place of your stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4